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    Sami DeVries - SmartFlyer Travel Agent

    5.0 (6 reviews)
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    The Concierge Travel Group - Bastille Day fireworks, our hotel Villa Maillot, was about 20mins walk! Thanks Carli!

    The Concierge Travel Group

    4.3(18 reviews)
    0.7 km

    Elite Travel Concierge. This company is a scam. They send you a invitation to hear a sales event…read moreabout travel. Promise you free vouchers for travel and dining. It's all a scam nothing is free.

    A few months ago, my fiancée contacted Carli and paid the fee to have her plan and make all the…read morearrangements for our first trip to Hawaii together. Carli responded a week or two later with some basic overviews and comparisons of what each of the islands has to offer. Carli made a few recommendations on a couple hotels and my fiancée, responded with some additional questions, and we've never heard back. NOTHING, NADA, ZIP...AFTER THE INITIAL informational video, which was a basic OVERVIEW and COMPARISON OF EACH ISLAND - NOTHING! We have both tried emailing and calling multiple times over the past 2-3 weeks and neither of us has received a return call or email. When calling the Hoboken, NJ office number during their Eastern Time zone office hours, we have been immediately routed to an answering service every time. We've also even tried calling after hours, hoping to reach Carli or someone in the office. We just keep getting the same answering service that keeps offering to send another message "FLAGGED" and marked as URGENT! The answering service keeps apologizing, but apologies are not resolving the ongoing lack of any response from Carli and her irresponsible "concierge" travel group. It's now approaching 2 months before our planned vacation, and we are having to plan our trip without any assistance, and we have no time to plan our vacation, hence the reason we paid to have CARLI and THE CONCIERGE TRAVEL GROUP to make all the arrangements, as we are both healthcare professionals. This is our first vacation in almost 5 years, and after surviving the crazy life during the worst of the COVID-19 pandemic, we have been ghosted by Carli and her company. Not sure why Carli has not returned our calls and emails - perhaps they are overwhelmed? However, how long would it take to send a quick response or make a brief phone call to inform us that they received our messages, and inform us that they are overwhelmed and will refund our fee that we paid for their non-existent "concierge" services. If this 5 day trip to Hawaii had gone well, we had planned to use Carli for our trips to Europe and Italy next year. Also this company has now not only lost all the referrals we had intended on providing, but we will now make certain other healthcare professionals use a different "concierge" travel company. So unprofessional! HIGHLY DO NOT RECOMMEND this company!

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    The Concierge Travel Group - Our bottle of champagne at the Parco Excelsior in Capri when we arrived! thanks Carli!!

    Our bottle of champagne at the Parco Excelsior in Capri when we arrived! thanks Carli!!

    The Concierge Travel Group
    The Concierge Travel Group - Drove to Amalfi one day (rented a car) the Hilton Sorrento Palace helped arrange the car on Carlis suggestion, it was incredible

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    Drove to Amalfi one day (rented a car) the Hilton Sorrento Palace helped arrange the car on Carlis suggestion, it was incredible

    Easy Escapes Travel - All Inclusive Tropical Escapes

    Easy Escapes Travel

    4.8(8 reviews)
    2.9 kmChelsea, Midtown West, Hell's Kitchen

    Keysha Keysha Keysha!!!! The most amazing travel agent I have ever worked with, hands down. She…read morewent above and beyond to assist with my travel needs. Text messages, phone calls, emails she was on it in less than an hour. We booked two summer vacations with her to California and Mexico both were beyond reasonable compared to what I could find on my own. Keysha was also very knowledgeable of deals and perks available to us as well as family friendly things we could get into at our destination. Before Keysha I was skeptical of all travel agents I am so thankful for her. As long as she is in the travel profession I will book with none other!

    Melanie is the most amazing travel agent! She listens, cares, is patient, works with your budget…read moreand really puts together a perfect vacation tailored to fit your style. Not only does she help you book the perfect trip but she texts you before your flight leaving and returning. In addition, she keeps in touch while you're on the trip, which I was especially thankful for because I travel alone. Melanie is so amazing she will even help to make changes to your itinerary while your in the middle of your trip. She has a quick response rate and makes magic happen every time! I will continue to book my dream trips with Melanie.

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    Easy Escapes Travel - Adults Only Escapes (ultimate kid-free fun) - naughty or nice

    Adults Only Escapes (ultimate kid-free fun) - naughty or nice

    Easy Escapes Travel - Destination Wedding Experts at your service | All Inclusive Weddings by Easy Escapes Travel

    Destination Wedding Experts at your service | All Inclusive Weddings by Easy Escapes Travel

    Easy Escapes Travel - Easy Escapes Travel | All inclusive Vacation Packages \ Expert Service | Payment Plans | Best Price Guarantee

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    Easy Escapes Travel | All inclusive Vacation Packages \ Expert Service | Payment Plans | Best Price Guarantee

    Sami DeVries - SmartFlyer Travel Agent - travelagents - Updated May 2026

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