Worst experience ever! They took my money and for three months I tried to go four times to get a…read moretooth taken out. Not once did they ask me if I would like a refund because they couldn't provide me the service I paid for. I called last Tuesday and was advised they would call me by Friday about refunding my money. They never called so I showed up to the business today on Monday the following week. The lady I spoke to that following Tuesday showed no concern for her lack of keeping her promise of returning my call. And she just showed no interest in why I was there. She lacked empathy for the situation completely and acted like I was in the wrong for wanting $300 back! They then tell me they can use my card to refund my money. They swiped my card and gave me a receipt. I then check my bank account three hours later and my account was over drafted $3,063.74. I called my bank USAA and they told me the dentist made that charge in error and did a chargeback and that's why it hit my account like that. They stated the charge should drop off my account within the next 24 hours. If it wasn't for me having another bank account and having money saved I would have been completely screwed over! This dentist office is so unprofessional! I would not recommend!

Comfort Dental in midtown was Polish Dental. I guess the company is expanding but I recommend…read moreanyone looking at this dental office to reviews for Polish first. I'll be short with my horror story. Broke a front tooth (face plant) and needed a crown. They were grind crazy. Temporary never stayed in. I was assured permanent would be better. It's not. They could care less. Now, I'm paying extra $6k to get tooth fixed & new crown- elsewhere. They acknowledged they did the damage but still expected me to pay them more to fix it. SMH. Also- they never filled with both my insurances. Sticking me with even more expense. There's more to it but that's the gigst. Get second opinion on any big project! Keep up your review homework and helping others with your experiences.

I was actually pleased the first time coming to the office until I realized I was being over…read morecharged for services, my treatment plan was missing information that affected my dental balance and the biller is too busy being snooty instead of acknowledging her screw up . I have 5 different treatment plans in my hand after I had to clarify what was going on and it was still incorrect by the time I got to the back, I ended up walking out. I would make sure you review your treatment plans can call your insure for coverage before you actually end up over paying and getting a oh well from the biller. I'll take my money and business elsewhere . Thanks

It has been over a year and a billing issue has not been resolved. I have called, staff have…read morepromised to call back and they haven't. They won't allow me to speak to an office manager when asked. They continue to send me a bill without an explanation of where the charges are coming from nor have they shared how my 2 insurances have been applied. At one point I was told that my bill was settled then I started receiving bills again out of nowhere. It's starting to feel like harassment. My next course of action is to contact the State, and any and all governing institutions about their business practices and to seek their assistance. I'm only trying to make sure they are appropriately paid for their services and their billing department is trying to ignore the issue. This is very sad.

Princeton Dental helped me at a time when I was in significant pain. They quickly setup…read moreappointments with other professionals who performed a root canal and oral surgery. Dr. Park provided me with caps and filled cavities. In addition, the office staff were good with insurance and coordinating with other Doctors.

My family and I have been patients at Princeton Dental for at least eight years. Our son had his…read morebraces done here when he was younger, and over the years, the team has literally watched our children grow--from high school all the way through college. Throughout it all, they've consistently made us feel welcome and well cared for. One of the things that has always set this office apart is their respect for patients' time. Unlike many places where you can arrive promptly only to wait 30 minutes or more, I've rarely waited more than five minutes here. That reliability means a lot. Today's visit, however, was bittersweet. I came in expecting to see my longtime hygienist, Kelly, only to learn she is no longer with the practice. While the new hygienist was pleasant and professional, I truly missed seeing Kelly. She's been a part of our dental care journey for years, and that kind of connection is rare. In my opinion, businesses should do everything they can to retain the people who help make them great--whether through better compensation, flexibility, or simply recognition. That said, I'll continue coming to Princeton Dental because the overall experience remains the best in the area. And wherever Kelly is, I sincerely hope she's doing well.

I just want to thank Dr. Hoang and Rosa for being so patient with me. You guys are the BEST!! I…read moreTHANK GOD FOR SENDING ME THERE!! Dr. Hoang, from the moment I walked into your office I was at peace. Thank you once again for Everything!!

Dr. Hoang and his crew were 5 out of 5 stars. Even with no insurance, no problem. Very affordable…read more First time here due to a cracked tooth that hurt very bad. They numbed me up and extracted the tooth+root perfectly. I cant believe how smooth that process went even though i was dreading it. Thank God for this compassionate team and Dr. Hoang!!

This dentist office is very poorly staffed and very uncooperative in supporting patients needs…read more Due to their staffing issues, my sons new patient appointment was rescheduled twice and by no less than 2 months each time. Their dental staff is actually nice and the office is lovely, but their front desk and scheduling folks are terrible to work with and completely unsupportive and honestly, they're pricing is very high even with my insurance covering the majority of services. As they simply are too busy to schedule patients for months at a time, I highly recommend that they no longer accept new patients until their staffing is improved. This frustration and the way it was handled also caused me to withdraw myself and my husband from their care, so now they are down three patients, maybe now they'll have some availability for other folks -

Wonderful friendly people made me feel comfortable and welcome. Professional service. I found them…read moreon Yelp thru 5 star reviews and I am pleased to report 5 stars are well deserved. If you are looking for a dentist this group is outstanding. Thank you Creekside Dentistry!

I have nothing but praise for Dr. French and his staff. I started going there about two months ago,…read moreand I have no regrets. The staff is professional, and caring, and Dr. French is extremely competent. He always follows up after he does a procedure to ensure that everything went well, and that there are no issues. My experiences there have been excellent.

I have had a few crowns replaced by Dr. French since 2022, and I have had an excellent experience…read moreeach time. He also added composite material to a tooth that had too large of a gap between the teeth so that food doesn't keep getting stuck between those teeth. He and his assistant are true professionals, and they made the whole experience as pleasant as it could be. I am in my mid 60's and my jaw locks up if I have to keep my mouth open too long. Dr. French made sure I was able to rest my jaw every five minutes or whenever he felt I needed a break. I highly recommend Dr. French for any dental issue you may have as he has a great personality and bedside manner, and he is very gentle too.

And the customer service award goes to Heritage Family Dentistry! Recently we needed some Magic…read moreMouthwash, only to find out because of supply chain issues no one (CVS, Walgreens, etc.) had any in stock and the backorder period was long. Heritage went the extra effort searching all over Gwinnett County and finally found a Pharmacy in Snellville that could fill it. WHO does that any more? Thank you Heritage!

Dishonest business practices. They are not in network with Blue Cross Anthem insurance, which they…read moreknew before my cleaning and neglected to inform me. I ended up paying them over $200 out of pocket after the quick mediocre dental cleaning. To make matter worse when I called a few weeks later to get my dental records I was told there is still a balance on my account and they wanted almost an additional $200 before they would release my dental records.

After getting taken by Sage Dental and poor repair results by Freeman Dental I came to Lipson for a…read morefree consultation and I'm soooo glad I did. Dr. Gilleland and Dr Gupta told me I didn't need all of the expensive dental work the other 2 dental group tried to get me for and they fixed my issues for a lot less with great results. Dr. Gilleland even totally re-did my crown because he did not like the way it was sitting, he didn't just try to drill and fix it. I really appreciate him going the extra mile. The entire staff has been super kind thus far. I strongly recommend this office.

After nearly 21 years as a patient of this practice, I am writing to formally notify you that I…read morewill be transferring my dental care--and that of my entire family--to another provider. This decision is not a reflection of the dentist or the clinical care, which has always been satisfactory. Unfortunately, it is the result of ongoing issues with the back-office billing process under the current office management. Due to repeated billing negligence, I was forced to pay over $600 out of pocket, ultimately including payment to a collection agency for charges that should have been properly handled and reconciled by the office. Today, when I contacted the office to have my account reviewed after resolving the collection, I was placed on hold for over an hour without resolution. After nearly two decades of loyalty, this level of billing mismanagement and lack of responsiveness is unacceptable. Patients should not bear financial consequences due to administrative errors, nor should they have to expend excessive time attempting to correct them. As a result, I will be transitioning myself and my family to a dental practice that demonstrates greater accountability and appreciation for its patients.

I had my braces done with Dr. Cardenas in 2009, pretty soon after he first opened the practice in…read moreGrayson, GA. It's now 2021, so 12 years later, and I still have beautiful straight teeth and wouldn't dare trust any other orthodontist with my smile. If I've ever broken or lost a retainer through the years (which I have done multiple times), Dr. Cardenas and his team have gone out of their way to squeeze me in for an appointment and get me taken care of quickly. Dr. Cardenas takes pride in his patients smiles and genuinely cares about the longevity of their perfectly straight teeth. In 20-30 years, I will still be raving about my experience with his practice and I can't wait to bring my own children to him in a few years for their braces!

Clean facilities, great decor and staff is pretty friendly but... close to impossible to get an…read moreevening appointment. When I first contracted with them they said it wouldn't be a problem. Well, it's a problem. When you voice your opinion about not being able to get evening appointment they are very nonchalant. Telling you "we have families to get home to just like you ". I'm already in a contract with them so I will finish out since I have no other service complaint. However, my son needs braces and unless they adjust their hours of operation, I will not use them for his braces.