I signed up in December and was promised a $200 store credit as an incentive. It's April and I…read morestill haven't received it. The district manager has definitely dropped the ball here. Be SURE to get everything in writing and take photos of paperwork. I'll get that $200 eventually... but be forewarned!

5 Full Stars. Excellent customer service by Sebastion who…read moreis highly skilled and communicates to adjust to my level of understanding and needs. The. Best. Thank you

This is a counterfeit store masked as a cell phone repair business. I had a cell phone screen…read morereplaced on an s24fe. The repair person was quite rude and after the repair I experienced the forward facing cameras inoperational. I called the moment I noticed and the guy seamed willing to make the repair When I arrived after a 40 min 35 mile drive the repair guy was not willing to take a look. It seams the repair bussiness is an apartment or living space behind the counter. Smelled like food each time I arrived. The 1st time the business had an open sign on,but the door was locked. Sketchy!! Counterfeit items all.over the store and 1.75 canned sodas in a dorm room fridge when you walk in.....Sketchy!!!

To Just Wireless, The original purchase price for your…read moreLightning cable was $26.99 plus tax or about $30. Initially, I was impressed with the robust quality of the product. But It failed in about a a year. I delayed sending it back. In the interim, I bought 2 braided Lightning cables, both robust, for $8 apiece. They have been working fine. To get my refund, I would have to spend another $15 or about the cost of 2 cheaper cables. So I'd be into it for about $45 for one cable. I could buy 5 1/2 cheaper cables for what I'd have into your cable. It doesn't pencil out. And they're both made in China anyway. Not a great business model you have. I got snookered for a bad cable once. Not again.

This is why you should not go to local Verizon stores..... They are passing on used phones as NEW…read moreONES!!!!! I wanted to upgrade my 1Phone 8. Becca came out with an "opened-unsealed box...iphone 14 was all that they had, in black. The box the i14 came in was not sealed and was not even the same model!!!! The box is for Iphone 16e!!!!! I decided I did not want to pay for something I did not want. I would be more satisfied with a newer version and in a color that I want. I went in the next day and asked if I could exchange for a i17, and Rebecca said of course, we can order that for you and She reactivated my old iphone 8, I left the store with the i14 and a dummy phone #. I left the phone in the box in the shopping bag that she gave me on the floor board of my car all week. I came back to pick up the i17 in lavender. Rebecca takes out the i14 to inspect it and finds a little pinhole, not even a scratch and would not exchange it for the i17!!!!! I walked out, and called Verizon customer service.....Now I am being charged for to phones at full price!

Ashton was my salesman, and kudos to TCC for hiring him. He was very educated on what this store…read moresells, as well as streamlining my purchase process. He efficiently transferred all my data from my previous phone to my new phone.

Reanne is always helpful, knows her stuff, and has sold me tablets to phones. Recently I purchased…read morethe new Verizon 10.1 tablet, she set this thing up fast and got me on my way. I'm very happy with this store. When compared to the new corporate Verizon stores this place is stellar.

i tried to buy a sim card for my no-contract plan but Chad could not find one, even though he…read moreassured me he could. then the next day when a sim card was finally found, the woman at the front desk tried to charge me for a $35 "activation fee" which is only good for 90 days, but the verizon 800 number has no such activation fee. at least Dezirae did her best to attempt to help me.

Outstanding customer service ! Stew was fantastic, very knowledgeable and honest. He was very…read morepatient and ensured my phone was working completely before leaving and he never tried to upswell me on products that I didn't need.

Only Verizon provider to use in Payson. Audrey and Josiah give exceptional customer service!read more

Nic and Ryan, thank you for your patience and assistance with getting my service connected…read more Nic, your persistence and friendly disposition were greatly appreciated, in what could have been a frustrating situation. I'm pleased with my connection. Thanks a bunch, Sunshine.

Delilah (sp?) and Ryan were exceptional at solving our Internet issues. Great customer service,…read morethey went above and beyond! Both were very knowledgeable on all products and services T-Mobile offers.

Stay away from this store! Deceitful practices. My wife and I have been Verizon customers for over…read more24 years. We had just gotten 2 new phones directly from Verizon but my wife's was not working correctly. We decided to stop in to see if they could fix the problem. Chris said that he could fix it. But he had to call someone else to consult with while he worked on her phone settings (as he obviously did not know how to fix it himself). After about 15 minutes, he told us it was fixed. He charged us $80 to fix her phone settings and transfer our contacts. When we got home, my wife's phone still did not work: she could not make outgoing calls nor receive any incoming calls nor texts nor messages. Instead everything came into my phone (and we have separate numbers) !!! I went back to Chris and politely asked for a refund, since he had not fixed the problem. He said he could not refund me, as that $80 was to activate the phones. That was a lie, as we had already paid the activation fee directly to Verizon when we fist got the phones. When I insisted on a refund, he asked me to leave the store!!!! If I could, I would give this store a - 10 stars

We mistakenly thought this store was owned by Verizon, based on the outside signage. When we went…read morein to use our iPhone insurance we were informed otherwise. Apparently we were not the first customers to ask about insurance support, as the clerk cheerfully gave us the phone number for Verizon insurance claims and told us how the entire process worked. We left satisfied that we knew what to do and to expect. Good job, treating us like your own customers!

I'm sending a second review in after Alton, tech, did good work on my modem and connection this…read moremorning. He sent in an order for a service truck and tech to check the installation by my mailbox. Lo and behold, Silas just left after checking those connections. That was quick after a service order just hours ago. Silas tells me I'm good to go. He also said that Optimum is working out in Timberline to change cables which are 20 years old.

too many outages in Sedona lasting hours. % in 2 months lasting hours. Over $300 na month!!read more

Since Brandon has taken over the business as John has retired…read more There has been no loss in customer service , courtesy. Brandon is a great and easonable and knowledgeable owner to talk to. Support a local and local business.

Charged me over $100 for an iPhone 7 screen replacement that was not even OEM. I was in a bind and…read moreeven though I'm a local, he still felt the need to gouge me. Very disappointing.