Each staff member I've dealt with at this store is knowledgeable, professional, and patient. They…read moregreet you with a smile and address your needs as quickly and efficiently as possible.

This is why you should not go to local Verizon stores..... They are passing on used phones as NEW…read moreONES!!!!! I wanted to upgrade my 1Phone 8. Becca came out with an "opened-unsealed box...iphone 14 was all that they had, in black. The box the i14 came in was not sealed and was not even the same model!!!! The box is for Iphone 16e!!!!! I decided I did not want to pay for something I did not want. I would be more satisfied with a newer version and in a color that I want. I went in the next day and asked if I could exchange for a i17, and Rebecca said of course, we can order that for you and She reactivated my old iphone 8, I left the store with the i14 and a dummy phone #. I left the phone in the box in the shopping bag that she gave me on the floor board of my car all week. I came back to pick up the i17 in lavender. Rebecca takes out the i14 to inspect it and finds a little pinhole, not even a scratch and would not exchange it for the i17!!!!! I walked out, and called Verizon customer service.....Now I am being charged for to phones at full price!

The service was always good. But be careful with buying their accessories. I bought a tempered…read moreglass screen protector for my iPhone with a lifetime replacement program, not that long ago. I went in today to use it and was told AT&T no longer honors it. Best to stick with the iPhone accessories.

2nd time in for upgrades. Last year I got charged for 2 phones due to incompetence and took forever…read moreto reverse charges. This year, a simple upgrade with only one staff member who hadn't even taken a break after working all day since 9am and it was now after 4, but was pleasant even after several customers leaving and I guess returning with one kind enough to bring him some lunch. Back again today because the register broke yesterday for 2nd transaction and asked to come back next day. 2 agents today but 2nd guy just walked out for lunch leaving 1 guy to continue with complex customer in front of me. I had a simple register payment. A simple pay on taxes because upgrade payment went through yesterday but computer broke for 2nd payment of taxes. Save your time and go to Phoenix which was seamless on my upgrade. Now going through another cancellation of original payment for same issue a year ago that took forever for payment reversal for a whole new $1600 phone I didn't purchase. It shouldn't take hours to do a simple upgrade. Nearest At&T is Phoenix so don't deal with an AT&T authorized dealer. A big difference apparently. Stay away and go to Phoenix if it's not an emergency!!! Terrible way to spend 2 days and get payments reversed or a new phone. The worst not an isolated incident

This review is for T-Mobile cellular internet service and NOT the store…read more In a nutshell, when it's connected, the speed is super, but, this is the most intermittent service I have ever had. It's UP, wait, no it's down, it's up it's down. I have a water leak detector that notifies me anytime the device loses internet connection. I am getting notifications all day long. Ahhhhh! Time for Starlink I guess.

I purchased a new phone on May 11 2026. I began having problems with the sound. I returned to the…read morestore on June 21 2026 to get some help. The person first told me that there is nothing wrong with the phone. That I was looking at an advertisement and that is why there is no sound I had to convince him that there was a problem with the sound. After that, he was still no help. He gave me a website and sent me out the door. They are great when you are buying a phone but do not support you when you are having problems I would recommend that you run not walk away from this store Find a different retailer. I have seen your half- hearted apology to other negative reviews. Se below " Hi ! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.'" Please do not bother. I do not want to see it. Do not call me either. I have blocked your phone number. I do not want to hear it either. I am done with our store I also found it necessary to file a complaint with the Better Business Bureau

The customer service was outstanding. Dennis did a great job putting my ensemble together. First…read moretime I've ever felt comfortable in dress clothes.

I was the Groom. I was measured, and the suit top was too long. Re-ordered, and still my suit top…read morewas below my mid-thigh. Every staff member said it looked okay, but obviously it's NOT! I WILL NEVER RETURN, AND IM SO ABSOLUTELY ANGRY AT THIS LOCATION. You all had one opportunity to tell me the truth, and lied... I knew it didn't look good, but you said there was nothing you could do... the measurements completely ruined my look... never again...

The worst store I've ever been in I have a disabled son that went in to buy a video game has been…read morein there many times before and we spent plenty of money there the girl Emily behind the counter was so rude that my son returned home crying I can't believe this is a professional business the worst store I've ever been to

I went in Christmas Eve morning and the guy who helped me was so knowledgeable and suggested a…read moregreat game for my kids.

Super sweet employees, greeted me right as I walked in and made conversation at checkout. Would…read moredefinitely come back if I lived in the area.

I would like to share a traumatizing and embarrasing experience due to one associate at the 1100…read moreAZ-260 Ste D-3, Cottonwood, AZ 86326 location. I came to this Sally Beauty location to get haircare products like I do back home at a Chicago location. I came in; asked questions about a hair mask; and purchased my items. I left the store and went to Fry's (which is in the same plaza) to buy groceries with my friends. Some minutes after, THREE policemen approached me INSIDE the grocery store indicating that it was reported I stole a 3 dollar facemask from Sally. The latter happening in the middle of the grocery store with people all around which made it EXTREMELY embarrassing. I explained to one of the officers that I did not purchase a facemask and opened my Sally bag showing my items - a container of Cantu conditioner and a coconut hairmask. The same policeman asked if I had a receipt. I stated I did not. He asked why not and I responded that I did not ask for one - which is a common occurrence in retail. He requested for me to go back to the store to clear the whole issue, which I agreed. At that moment, as a minority - I am Caribbean Afro-Latino -, I was extremely anxious and feared for my life because of the country's current political climate. I would appreciate for whoever is reading this to imagine what it would be like to think that you were about to be arrested or even worse, be killed, on the day of your birthday due to a wrongful accusation of stealing a 3 dollar facemask. We got to the store and I was immediately accused by the associate of stealing a 3 dollar facemask. I informed her that there was a misunderstanding and showed her my bag with the items I purchased. She stated to have seen me grab the 3 dollar mask and put it in my bag when I walked to another part of the store. She went on and reported to have been able to see the facemask in my bag when I left the store. I do not recall the associate's name, but I can describe her. She had fair skin, framed glasses, multi-color bangs, and brown hair. She was working the same shift as another associate who had black and green hair. The associate that accused me checked out my friend's items on Register 2 (which is the receipt information provided). I attempted to find her actual name on my friend's receipt, but was unable to find it. I spoke with friends of mine who work in retail and they informed me that an employee is to approach an individual suspected of stealing - unless Sally has a different policy. After she finished with her blatant accusation and me attempting to explain it was a mistake, one of the officers asked her what she wanted to do. She stated that there was nothing that could be done, but kept indicating to want the item back. I offered to pay for the missing item in question to clear the issue. She indicated that it could not be done because "it would throw the inventory off." I consulted with friends of mine who are managers in retail and they stated that unless Sally has a different policy in inventory management, the inventory can be manually adjusted. I suggested to look at the security cameras together to proof my innocence. She interrupted me before I finished my sentence stating, "I don't have access to those." All solutions I was suggesting, she kept shutting them down. The officer ended up suggesting to not come back to the store. This was one of the worst experiences in my life and even when asked to never come back to this location, I already have scratch out Arizona as a travel destination and will be informing my family and friends about this disturbingly traumatic experience. The whole sole reason I wanted to visit Sedona was to heal from these types of experiences that are deeply hurtful.

" ZEN" formerly SWD another great dispensary they are in Prescott . So #1 in Prescott, # 2 in…read moregreater Prescott area. #1 is " JARS" in Prescott Valley. !! I was so excited when they came to town. I hadn't lived there long, & coming from bigger cities the lack of biz was a little shocking. But w/ arrival of "JARS" it got better. They hv a big new store, great people, excellent brand availability. They run deals often. It's So whether you're in Prescott or Prescott Valley you have 2 great options. Zen is terrific. Great customer service, excellent selection. Stop in, you won't be disappointed!

rip off. all about a profit and they really don't care about their customers. I've spent over $4000…read morethere and they held me up on $.35 would not recommend.