Nice people at the service department! Been comparing their…read moreprices to other dealerships and Claremont has been the best so far, especially with their high quality of service. Adriana is the best.

Had an absolute blast purchasing my Miata and all thanks to Riza who made the process smooth and…read moresimple!

I brought my car into Nate's garage. I remember his work/posts on old school Honda-Tech forums…read morebefore everything went into FB groups. I am pleasantly surprised and happy with Nate's work on my old 90's car. I will be bringing my car more and more to Nate's place for sure!

Why you lying nate?? You just trying to look good instead of owning your wrong doings you didn't…read moredo a great job on my car I had to go to actual people with knowledge to correct your messed up work that you did On my book you're not a good mechanic or a business owner hope this helps out to people to stay away from your shop.

I am writing to formally document and report serious concerns regarding Roadhaus Automotive &…read moreDiesel Specialist, with whom I had been a customer for a little over two years. Unfortunately, I recently experienced what I believe to be fraudulent and potentially illegal practices. In July, I was charged in advance for a part that was never delivered. I was told it would arrive in three days, but after multiple follow-ups, my calls were ignored and I was treated dismissively when I reached out. Despite already having charged my card, no part was ever received. More recently, Roadhaus requested $935 via Zelle for repairs they claimed to have performed on my vehicle. When AAA towed my car back, it was clear no repairs had been made--every warning light remained on, and the same issues persisted. I also have texts showing confirmation of payment and repair claims that were never fulfilled. AAA staff even reported seeing concerning activity ("smoking" my car) while it was in Roadhaus's possession, which raises additional red flags. When questioned, the shop rushed payment, citing that they "owed people money." No itemized invoice was ever provided, and despite paying in full, no legitimate work was performed. I have since filed a fraudulent charge dispute with my bank to recover these funds. This company and its representative present themselves with kindness, but in my experience, this has been a tactic to disarm and take advantage of customers. Based on my interactions and the documentation I hold, I strongly caution others to beware of this business. I am prepared to provide copies of texts, bank records, and AAA statements to support my claims. Please let me know how best to proceed in formally escalating this matter.

As a business owner myself, I KNOW when someone is sharp and has integrity. Carlos is the new owner…read morehere, and he's INCREDIBLE. I called maybe 7-8 places when I needed to replace my G-Wagon (Mercedes G63) water pump. I could tell immediately that Carlos was an honest guy. Very soft spoken. Very transparent. 1. He communicated with text and cell throughout the entire period. 2. He was transparent with pricing and would even send me screenshots of the cost of the parts he needed to purchase. 3. He got it done FAST... 2.5 days! 4. His pricing was fair and of course ... honest!! 5. He even cleaned my engine bay for free for me. 6. I was able to pick up the car on a Saturday. Taking all my cars to Carlos, period. The fact that he can work on a G-Wagon says it all. I can't stress this enough. With how shady the auto mechanic business can be, it is a gem to find someone with integrity. Glad I did. Energy doesn't lie and I am happy that I went with my instinct.

Price was right excellent quick service! Air blowing good as new! Would recommend his work to anyoneread more

I have used auto air specialists for probably 30 years. I run an auto repair shop and whenever we…read moreneed custom hoses or compressor fittings, dyes, etc., Auto Air always has us covered!

They come to you! Jordan is a great mechanic. A very reasonable price to fix my oil leak and do an…read moreoil change. He came to my driveway to do it which was very nice! He is really friendly and I recommend Skil Auto.

They're very nice people, I stopped by thinking they were another business someone recommended but…read moreI stayed to get my tune up and oil change on a 2004 Toyota Corolla for $130. They did it on my hour lunch break and even brought me a chair to sit on while I waited

This place is amazing!! They have great prices and super helpful. I used to go there when I was a…read moreteenager and then came back as an adult. They completely help with a 66' Mustang in line 6 and it is amazing.

Fast friendly & reliable auto center. My truck was fixed in a timely manner with absolutely no…read moreissues. Best mechanics in Ontario. Thank you!

If I could give Empire Nissan and Service Advisor **Steven Trevino** 10 stars, I would! After a…read moretotal nightmare at our local dealership in Victorville, CA, that left us carless for days, scammed with fake diagnostics, and charged over $1,000 for unauthorized work, we brought our 2025 Nissan Kicks down the hill to Empire Nissan for a second opinion. From the second we arrived, Steven Trevino was an absolute lifesaver. He was honest, deeply sincere, and highly communicative. Unlike our previous experience where everything was just shady "word-of-mouth," Steven and his team actually took the time to fully inspect our car and wrote down *every single detail* perfectly. They completely exposed the fraudulent diagnosis we were given elsewhere. Steven's technicians proved our steering rack was perfectly fine and instead found the real culprits: separated lower control arm bushings and a steering angle sensor error. Steven handled everything professionally, getting those factory defects completely repaired under our warranty for $0.00! (The other dealership Valley Hi Nissan, Victorville, CA) had forced us to drive on a failing suspension, our front tires were completely ruined, but Steven got us sorted out with brand new tires and a precision alignment. I just picked up the car, and it drives as good as new. I would love to come here again. Save yourself your time at Valley Hi Nissan Victorville, and go somewhere where they actually value you and your money, and where they actually take good care of you. I promise you, this is where I'll be going from now on! It really sucks having a Nissan dealership right in the High Desert where I live and not even being able to go there because they're not trustworthy. Steven Trevino completely restored our faith and protected our family's safety. Make the drive down the hill to Empire, they do excellent work and treat you with real honesty!

Literally 5 stars y'all! Hands down! Mark Avila is the man you wanna go to for your car service. He…read morereally hooked it up for on a new transmission replacement! I called around to about a dozen places and his quote was the best. And from a dealership too! My car runs so smoothly again! And I could swear they did something to my brakes. In a good way! They squeaked so loudly before and they're relatively new too. (Embarrassing) And now?! They barely squeak! And I mean BARELY so I don't know if they snuck that in complimentary or I'm trippin. Either way, I am one happy girl! Needless to say I cried on the drive home thank you to the whole team at Empire Nissan. I hope you hit every green light on your way home. Drive safe and take care.

I am writing to share feedback regarding my recent service…read more Joaquin was very helpful and professional, and the entire service was completed quickly. I had a great experience and will definitely return in the future.

I had to write this today, it's been bugging me ever since leaving this establishment…read more I am extremely disappointed with our experience at Metro Nissan of Montclair, particularly with Service Manager John and the lack of empathy shown toward my 16-year-old son. My son brought his 2014 Nissan 370Z to Metro Nissan of Montclair for a routine oil change. The vehicle was operating normally when he brought it in. There was no check-engine light and no abnormal RPM/idle issue. Within two days after the oil change, the check-engine light came on and the engine began idling abnormally at approximately 1,000 RPM. He was on his way to his first day of school only to returned to Metro Nissan because these symptoms had not been present before the service. This is his only true possession. According to Metro Nissan of Montclair's own diagnostic assessment, the vehicle showed multiple fault codes across several control modules: * U0100: Lost communication with the ECM/PCM * U1000: CAN communication fault, appearing in multiple modules * U1002: CAN communication/system communication issue * C1109: Abnormal battery voltage Their technician specifically documented that the "POWER SOURCE IS SUSPECTED FOR CAUSING CODES." They also reported finding "EXCESS CORROSION ON THE POSITIVE BATTERY TERMINAL CREATING HIGH RESISTANCE TO ALL RELATED CONTROL MODULES." According to the repair order, Metro Nissan cleaned the positive battery terminal, cleared the fault codes and test-drove the vehicle approximately six miles. They reported that the codes did not return. Here's where my frustration comes in. I understand this is a 2014 vehicle and older vehicles can develop electrical and mechanical problems. I am not claiming Metro Nissan intentionally damaged the car, nor am I claiming we have proven that their oil-change service caused these problems. But the timeline deserves a reasonable explanation. The car arrived operating normally for an oil change. Within two days, it had a check-engine light, abnormal 1,000-RPM idle and multiple voltage/communication fault codes involving several control modules. As a parent and customer, I believe it's completely reasonable to ask whether the battery was disconnected, tested, moved, jumped, charged or whether the terminals or any electrical connections were disturbed during the oil change or multipoint inspection. What makes this particularly disappointing is that my son is only 16 years old and is learning to take responsibility for his own vehicle and expenses. We paid the $215 diagnostic charge, but he understands that his car is his responsibility and intends to pay his parents back out of his own money. For a 16-year-old, $215 is not insignificant. What bothered me most was my interaction with Service Manager John. We weren't asking him to immediately accept blame or give us something for free. We were asking for some empathy, accountability and a reasonable explanation of how a vehicle that arrived without these symptoms developed them shortly after being serviced. A simple response of, "I understand why you're concerned. Let's look into what happened and see what we can do," would have made a tremendous difference. Instead, we left feeling dismissed, while my 16-year-old son walked away responsible for a $215 diagnostic bill for symptoms that were not present when he originally brought the car in for an oil change. His response "there is No way this could have happened during an oil change"! Customer service isn't just about changing oil or clearing diagnostic codes. It's about how you treat your customers when something unexpected happens. Unfortunately, that is where Metro Nissan of Montclair, and particularly its service management, fell short for us. You lost a valued customer!!