Expensive my issue is Post purchase you can't get a human! If you call sales they tell you nobody…read moreis in Q in tech support and transfer you yet your on indefinite hold? I'm starting to think it was a big mistake buying from Banks! I finally made contact they are sending something free of charge I hope fixes the issue I'm having. Also the only email listed anywhere is for internal use only they will bounce it if not sent from inside the company , very difficult to get a human if you're not giving them money fo purchase. They will make it right once you reach someone outside the sales department.

Ordered a monster ram and ram air intake. Monster Ram showed up quickly, as expected, but the Ram…read moreAir Intake kept saying waiting for details on shipping info. After spending 3 hours on hold I finally spoke to someone and they tell me it's on backorder. They're real quick to take your money but make it extremely painful to get any updates. If you want to actually speak to someone in a reasonable amount of time - press 1 to speak with Sales, not 2 to check an order.

I've been a customer for years. Always quality parts and always the best prices…read more I actually find them many years ago when I sold them a credit card machine when I was in sales.

Great customer service. The guys are helpful and always willing to help out. Their prices are very…read morecheap and always have all parts available. I have shopped around and found this place to be the cheapest. I would definetly recommend this place to my friends and co-workers.

Don't go here. I needed a battery boost as I let the car sit too long. I brought it in because I…read morecouldn't find my trickle charger or a pair of jumper cables. The night shift crew told me to come back in half an hour. I did and the little guy told me the battery has a bad a cell and the battery is bad. I knew he was lying. I said give me my battery. Then the other guy said I could give you a price on a comparable battery. I said no thanks. I trickle charged it once I found my charger let it sit a week. Put it in started right up. Have had zero problems with it. They lie cause they have to pay the rent to get a pay check. Zero stars if I could.

Abraham is so sweet! He changed my battery and was so helpful chooses which kind of battery. Well…read moreinformed of shelf life etc.. great employee! He's a keeper. I used to be operations manager for huge company and wished I would find employees like him. Diego was also extremely helpful! Thank you oreilly for hiring only the best!'n

This is a hidden gem. I got a reconstructed alternator for my 2012 Ellantra for less than 130…read morebucks! This this is a small shop located in a small complex but it's the best spot for starters and alternators. I've called five other businesses in the area in this is by far the best one. The dude that runs it is straight to the point and has quality products, his daughter also helps him run the shop and I always prefer to go with small reputable businesses.

I had my original alternator go out on my 92 4runner so I wanted to keep it original. They did a…read moregreat job at keeping the original identification sticker on the alternator and rebuilding it. Had it done in less than 24 hrs! I recommend this place to anyone that needs alternator or starter work! Alternator works great!

Was missing a hose clamp for my intake and couldn't find another performance store with high…read morequality hose clamp. They have all shape and sizes here. Placed order online, was ready next day. Was in and out, and they hooked it up with stickers. Hose clamp has been on for 6 months and hasn't popped off or loosen. No issues, will come back if I need any other hose clamp related needs.

Huge selection of sized for various couplers and aluminum tubing for any diy plumbing needs. I…read morerecently upgraded my intercooler to a thicker core and I needed an 1/2" offset coupler to make my existing charge pipes work. I browsed around and found HPS was local to me so I placed an order for will call. I was able to pick up my order the same day and get my car going! When you arrive to the front door they have a door bell you have to ring to get service. The lobby area is clean with various of items on display. The receptionist was helpful and got my will call quickly. While I was there I saw they also offered AN fittings and hoses so I purchased some -10 lines and fittings to update my oil cooler too. Great place and pricing for quality items! Definitely will be ordering again for my future projects.

Each of my 10+ visits to this store has been positive, thanks to the great, honest customer…read moreservice. Employees have saved me money on several occasions, as I was under the impression I needed an expensive product, only to learn from them that what I actually needed to resolve a certain issue with my vehicle engine was much less expensive. I truly appreciate the honesty of store employees. The products sold here are of high quality, the store offers competitive pricing, and they offer a great return policy. Employees will also assist in installing certain items on your vehicle free of charge and within reason. The store is always fully stocked and well-maintained. This is one store I trust for helping me resolve certain issues when it comes to my vehicle.

After purchasing brake lights at the O' Reillys in Covina, the man who worked there tried to…read moreinstall it for me but it still didn't work. He told me I'll need to go to a mechanic shop because there might be something wrong with the wiring. So the next day, before taking my car in to a shop, I thought I'd try one more time. Well thank goodness I did! When I decided to stop at this location, I bought brake lights again and this time came across Steven who was knowledgeable. He said it was just the cable that came off and fixed it in a few seconds. He saved me a trip to the mechanics where they most likely would've charged me $$ just to diagnose the problem! Thank you Steven!

Went in on 02/17/2026 My front bulb went out on my Honda and…read moreI walked I. Asked a question and within 10mins the amazing employee came out and changed my bulb for me . Definitely recommend this location, all of the employees inside were extremely helpful.

Went in looking for a part that another auto zone said they would have. My issue is why was the…read moreperson that helped me so grumpy. I understand everyone has a bad day but when you make the customer feel like they are bothering you, its just not right. I would have normally left but I needed the part. There are words like, can I help you and thank you. Unfortunately the other autozone on grand and badillo did not have what I needed but were so helpful and kind, they even offered to call ahead for me.