The most unprofessional establishment I have ever encountered. I visited this location for an oil…read morechange, greeted the attendant, and was met with a complete lack of response. After a ten-minute wait for assistance, the attendant did not even bother to inquire about my requirements before abruptly departing.

I placed a phone call trying to find a car part for my mom. Unfortunately, they did not have the…read morepart I was looking for but the worker went above and beyond to help me solve our problem. He gave me great insight on what my mom and I should do in regard to our car issue. He also went online to see if the part was elsewhere and cheaper than what the dealership could offer us. 5 outta 5 in my books! Thank you for your help and going above and beyond!

Expensive my issue is Post purchase you can't get a human! If you call sales they tell you nobody…read moreis in Q in tech support and transfer you yet your on indefinite hold? I'm starting to think it was a big mistake buying from Banks! I finally made contact they are sending something free of charge I hope fixes the issue I'm having. Also the only email listed anywhere is for internal use only they will bounce it if not sent from inside the company , very difficult to get a human if you're not giving them money fo purchase. They will make it right once you reach someone outside the sales department.

I have a 2004 Ram 2500 Diesel and I added the Banks power pack. I have no issues with this product…read more I highly recommend this business.

I've been a customer for years. Always quality parts and always the best prices…read more I actually find them many years ago when I sold them a credit card machine when I was in sales.

Great customer service. The guys are helpful and always willing to help out. Their prices are very…read morecheap and always have all parts available. I have shopped around and found this place to be the cheapest. I would definetly recommend this place to my friends and co-workers.

First of all I wanna say thank you to the associate who helped me out! I was having an issue…read morelocating some parts I needed about week ago! Mind you these were miscellaneous items and pretty time consuming to locate all while the store had other customers waiting as well. She was hyper-focused and determined to make sure I had what I needed. While helping me she still took the time to make sure other customers were acknowledged and answered questions. She apologized profusely for the delays when ever she would get stopped by other customers, nonetheless she kept on locating my parts and made sure I had my order completed. So this review is for Amber thank you for going above and beyond not only for me but others at the same time as well. O'REILLYS should definitely give you recognition for your customer service capability!

Stopped by to purchase a couple of items for my car. I walked in, and noticed a sales associate…read more(Abraham) walking towards the rear of the store. Once I picked up what I needed, I headed towards the register. As I was standing right in front of the computer waiting to pay, I noticed a female associate with bright pink hair walk out from the rear of the store. As she walked towards my direction, I smiled, and assumed she would assist me with my purchase. Nope! She walked right by, and DID NOT acknowledge me. She went in one of the sections behind the desk, and walked back out. And again, passed by without saying a word. By this time, I noticed Abraham walking in my direction, and from a distance stated he would be right with me. He then approached me, and greeted me with a smile, followed with a smooth purchase. I was not expecting assistance from the female but a greeting or acknowledgment would have been nice. I Don't think I will be returning to this location for that reason. Customer Service is big for me, and that was missing from that female employee. I'm sure Abraham noticed because he looked a bit confused as she walked right by me. Great job Abraham. You should be recognized for your great customer service.

This is a hidden gem. I got a reconstructed alternator for my 2012 Ellantra for less than 130…read morebucks! This this is a small shop located in a small complex but it's the best spot for starters and alternators. I've called five other businesses in the area in this is by far the best one. The dude that runs it is straight to the point and has quality products, his daughter also helps him run the shop and I always prefer to go with small reputable businesses.

I had my original alternator go out on my 92 4runner so I wanted to keep it original. They did a…read moregreat job at keeping the original identification sticker on the alternator and rebuilding it. Had it done in less than 24 hrs! I recommend this place to anyone that needs alternator or starter work! Alternator works great!

Was missing a hose clamp for my intake and couldn't find another performance store with high…read morequality hose clamp. They have all shape and sizes here. Placed order online, was ready next day. Was in and out, and they hooked it up with stickers. Hose clamp has been on for 6 months and hasn't popped off or loosen. No issues, will come back if I need any other hose clamp related needs.

Huge selection of sized for various couplers and aluminum tubing for any diy plumbing needs. I…read morerecently upgraded my intercooler to a thicker core and I needed an 1/2" offset coupler to make my existing charge pipes work. I browsed around and found HPS was local to me so I placed an order for will call. I was able to pick up my order the same day and get my car going! When you arrive to the front door they have a door bell you have to ring to get service. The lobby area is clean with various of items on display. The receptionist was helpful and got my will call quickly. While I was there I saw they also offered AN fittings and hoses so I purchased some -10 lines and fittings to update my oil cooler too. Great place and pricing for quality items! Definitely will be ordering again for my future projects.

Each of my 10+ visits to this store has been positive, thanks to the great, honest customer…read moreservice. Employees have saved me money on several occasions, as I was under the impression I needed an expensive product, only to learn from them that what I actually needed to resolve a certain issue with my vehicle engine was much less expensive. I truly appreciate the honesty of store employees. The products sold here are of high quality, the store offers competitive pricing, and they offer a great return policy. Employees will also assist in installing certain items on your vehicle free of charge and within reason. The store is always fully stocked and well-maintained. This is one store I trust for helping me resolve certain issues when it comes to my vehicle.

After purchasing brake lights at the O' Reillys in Covina, the man who worked there tried to…read moreinstall it for me but it still didn't work. He told me I'll need to go to a mechanic shop because there might be something wrong with the wiring. So the next day, before taking my car in to a shop, I thought I'd try one more time. Well thank goodness I did! When I decided to stop at this location, I bought brake lights again and this time came across Steven who was knowledgeable. He said it was just the cable that came off and fixed it in a few seconds. He saved me a trip to the mechanics where they most likely would've charged me $$ just to diagnose the problem! Thank you Steven!

Went in on 02/17/2026 My front bulb went out on my Honda and…read moreI walked I. Asked a question and within 10mins the amazing employee came out and changed my bulb for me . Definitely recommend this location, all of the employees inside were extremely helpful.

Life is a highway I wanna ride it all night long…read moreIf you're goin' my way Well, I wanna drive it all night long.... When you have to drive as much as I do for work l, you need to keep your car's maintenance up to date. Staff has always been very helpful. Recently went in to recycle some oil and they helped me from opening the door to walking the empty containers to my car. I've been to this location many times and I've always found the staff very helpful. Even locating a part at another location. Bought some oil and a filter to give my car a refresher after all those miles on the highway. Parking has been a little tighter lately due to a new restaurant two doors down but usually not an issue. If you wanna drive all night long make sure you get all your auto needs at this Zone.

today I went in a little annoyed with my light situation, but Maria was multitasking running store…read morelike a boss , she helped with my lights as well as installing them! 2nd time coming here and I can't remember the gentleman name but he was super helpful too! they are all a good team! thank you Maria ...

I've got autozones, I've got zones In different area codes…read more(Area), area codes (Codes).... Located right off Azusa and Puente. You can find a zone no matter your area code. 5/5 Service Downloading the app can help you gather all your auto needs. Simply input your cars make model and year and you cab shop for all your vehicle needs. No more searching the big yellow page looking book. 5/5 Auto If the store doesn't have it they can search nearby locations. Usually they have sales on your auto needs. 5/5 Parking Plenty of spots around this AZ location. There is a dyaisis center going up next door soon so mot sure how that will impact the traffic. Next time you need some TLC for your car you can head to this AZ and have your car saying autobots roll out. Psalm 145:8, God bless