I had a wonderful visit last month to the Think + Speak Lab on the 25th floor, to participate in a…read morecool brain research study! I think it is fabulous that inpatients of the AbilityLab participate in their therapy sessions right alongside the scientists and clinicians who are doing the research. It was fascinating to see, and to get to be a part of that research, if only for a day or two. The facility is world-renown and I have several friends who have been patients at the AbilityLab for intensive rehab, and had great outcomes and only positive things to say. My only mistake was that I accidentally parked in the wrong parking structure- so be sure to look for the correct signage and park only onsite if you want to get the parking validation discount ($15). Thankfully, the understanding manager of the parking structure next door was very kind when I explained that I accidentally parked in the wrong structure, and she approved that I could have the $15 fee instead of the $70 that I was going to be charged! So be sure to park in the correct location, or it could be a very costly visit!! Oh, and the cafeteria!!! Be sure to stop into the cafeteria for a great meal and the view!! Wow. I can't believe the view. There is a chef who prepares a hot meal and I was able to get take-away for my kid: a huge meal of ribs, mashed potatoes and green beans for just $12. Loved the salad bar, too. Very reasonable prices considering the location.

I came to Shirley Ryan Inpatient after a spine surgery. The inpatient program consists of 3 hours…read moreof therapy a day on weekdays and 1 hour of therapy on weekends. Outside of being in therapy sessions, I was bound to the bed or a chair. The only activity I have outside of the therapy sessions are meals and watching TV. There are occasional group socials. I spent two weeks in inpatient and I feel like I wasted too much time laying in bed or sitting down. They wanted me to stay for a third week but I refused further treatment and went home. I think the inpatient program is more appropriate for individuals who are immobile and live alone - you do get 24 hours of nursing assistance. If you have somebody at home who can assist you then I recommend going straight to day rehab which is 3 hours of intensive therapy and you get to go home and have more freedom of movement.

Dr Hanauer and Ellen are the best. Dr Hanauer is world renown, and we are so blessed to have him…read moretreat my daughters Crohn's disease ! We travel to Chicago strictly for the care of Dr Hanauer because of the many GI specialist we have tried all across the country (and internationally), no other treatment plan works as well as that of Dr Hanauer. NM Hospital houses many super knowledgeable specialist, but anyone dependent on a service animal can tell you that many hospitals do nothing to help ease the complications and anxieties that come with being hospitalized with your service animal (the other Chicago hospital was unaware of ADA laws and refused to admit with the dog). For example, a Northwestern Patient Services Manager told me I would have to pay for this extremely high priced company to come walk the dog (her idea of support was to give me a paper with numbers of dog services - no help at all), but she never even mentioned the hospitals in-house dog walking volunteers!!! However, Ms LaKisha of Northwestern Memorial has alleviated this source of great fear and anxiety by volunteering to coordinate volunteer staff to come walk the dogs! Ms LaKisha of patient transportation is a legitimate ninja and master of transport services - including finding the time to genuinely care about patients AND service animals. If you have a service animal AND you require the best doctors in the country for ANY form of medical needs, this hospital is well worth the travel - just remember to directly call Patient Transport and ask for Ms LaKisha!!

Be careful and read any Clinical notes they may write. They criticize, make conclusions about how…read morethey see someone....Therapists say a patient has cognitive deficits ... are they a shrinks too????? First eval was nothing but a bunch of talking....therapist said we'll continue the evl the next time...THE NEXT TIME??????? how many eval does one need??? SAme with doctor....PLEASE PLEASE PLEAse read the clinical notes for accurancy as they are not and can give wrong personality traits...

BEWARE! Like many,…read moremany others... here is another billing problem: This place called me today asking for payment on a $900.00 bill from 2016!!! I used my insurance at the time and made multiple payments. The woman told me my insurance was not accepted and now I owe $900. RUN to somewhere else.

I had a friend who stayed here for a few weeks after he was in the hospital. His initial intention…read morewas to go to the gold coast location because it is closer to his residence in the Mag Mile/Gold Coast area. Because there weren't any rooms available at that particular time, (I guess because they are usually pretty full- who knows) they promised him that they could accommodate him in one week later and offer him a room at the South Loop location until that time. When I visited him there for the first time I was really confused because it looks like the hotel. I thought maybe I was in the wrong building. His therapy went really well and the care was second to none. This is what I felt and this is what his family felt. He really did not want to leave when his room at the Gold Coast location was available in fact he stayed a week longer. I think that says a lot about the place and the staff. He only agreed to switch locations because it it was closer to his family and friends who mostly don't drive. Bottom line is that he was treated with the utmost care by the staff and I feel like they went above and beyond every day to make his life better and to ultimately get him back home. The one drawback that I remember is that, at the time, there was a brand-new therapy gym under construction that he didn't get to use. His therapy quality was not affected though because he was improving the heck of a lot every time I saw him. I saw him 2 times a week if i recall coreectly Im going to to go back to check on the therapy gym...just out of curiosity :)

I want to thank Warren Barr for literally helping me get back on my feet. From the absolutely…read morewonderful 2nd Floor Nurses,CNA's,(thanks for all of the towels, green bags & ice water ),house keeping & maintenance. A big THANK YOU to my caseworker Ryan and the rest of office staff for your professionalism and compassion. LAST BUT NOT LEAST, a thunderous applause and heartfelt appreciation to my man Drew & the rest of the magnificently awesome physical and occupational therapy staff. From the bottom of my heart, THANK YOU!! I'd also like to confess my undying love to the Quench water dispenser in physical therapy and the lemon water dispenser in the lobby, . Leaving Warren Barr is bitter sweet, BUT not so bitter sweet that I want to stay, lol. I'M OUT!

At first glance this place is beyond amazing! Initially when my family and I was touring the place…read morethe staff said all of the right things. The place is gorgeous and modern. However that faded really fast. After my dad was admitted and he received a room his care started to slowly fade. If he pushes the nurses button sometimes it takes 45 minutes to and hour for a response. I know nothing is perfect but it's scary to wait so long, because what if he really needs emergency care? Although, the nurses casually discuss how they don't like their jobs I can still see hope in this place. I hope this is just a weird week. I know that we all have bad days.

Dreadful place. They couldn't care less. The nurses are not bad but the help is awful. There's no…read moremenu per se, so everybody gets the same food for breakfast, lunch and dinner. And if you want a late-night snack forget it. Kitchen is closed. Heaven help you if you need someone in a hurry. They give you a buzzer to press but you'll be waiting for sure so dont hold your breath. There's no privacy, you have e to share room with some stranger. DONT PUT YOUR LOVED ONES IN THAT PLACE UNLESS YOU WANT TO TORTURE THEM.

Great Place to work great team also Eric the Director is great .Everyone has a pleasant attitude…read moreand are willing to to work together, Team work makes the best work

Buckingham is What a Nursing Home is Supposed to Be!…read more When it came time to find a nursing home for my father, I was deeply worried that my Dad's new home wouldn't be sufficiently caring, clean, comfortable or professionally operated. So, I researched well over a hundred nursing homes across Chicago and the suburbs. I am so glad that exhaustive search enabled me to find Buckingham Pavilion! Everyone was caring, understanding, patient and attentive to my Dad's needs. This was true of everyone on the team from the receptionists to the nurses, to the escorts, to the maintenance staff. I was never given any reason to worry about my Dad's level or care or comfort. During my many visits, I saw that he, and the other residents, were happy at Buckingham. Also, my Dad's room, the dining room and all the community spaces were always kept clean and the residents' room were significantly more spacious than at other homes. To top it off, one of the owners I frequently checked in with is not only caring, communicative and professional, but a person of great integrity. I could not be more thankful for everything that everyone at Buckingham did for my Dad and my family.

Hazelden helped me rebuild a life beyond anything I could have imagined. I'm still sober, nearly 7…read moreyears later, and my relationships, career, and health have been completely transformed...and it all began at Hazelden. It's an amazing place.

As an addiction specialist and a former client, I 100 percent recommend the out patient services of…read moreHazelden Betty Ford in Streeterville. The location is a nice but large town home directly adjacent to Newberry Park & The staff first rate. They were a key part in my decision to devote my professional life to addiction counseling. I also recommend their hosted AA groups for added recovery support.

Had a great experience working with Eric Mills after tearing a ligament in my ankle. Going into it…read moreI felt like there was no way I'd fully recover, but with Eric's guidance & support I'm happy to say I'm back to full activity with no pain. At each appointment I received 1-on-1 attention with deep tissue work and guided strength training on their full array of gym equipment. Eric was able to answer any question I had leveraging his years of experience; a true professional through and through. Can't recommend him enough if you're needing to battle back from an injury!

I've had great progression in healing of my foot injuries at Flow Physical Therapy thanks to Eric…read moreMills, my therapists! Eric is very thorough in his approach to my care including explaining the diagnosis assessment, recovery plans and providing the best care to my injury. Eric is kind and attentive very smart and knowledgeable. I feel so much more at ease having Eric as my PT knowing that he's doing all that he can to help me recover from my injuries. I really like the app Eric uses that I can practice the therapy exercises from home, on my smart devices. It is a great aide in helping me Use proper form. I highly recommend Eric Mills and Flow. The location is convenient right off from the Brown line. The area appears to have good parking. Everybody at this facilityis kind and welcoming. The facility is always clean and neat. I am so glad I made the switch from Athletico to Flow; I am ecstatically pleased with the therapy, the therapist, and service at Flow.

For all patients to receive hot meals that is at the proper temperature. No way to warm any food…read morefor a patient from their family. No access to hot soup or water for herbal tea. There needs to be better communication between the nurse on duty and the certified nursing assistant on staff. On a positive note the aids on the floor are compassionate and try to help as much as possible. Patients rooms need to be cleaned daily along with cleaning the floor and emptying the garbage.

My Mother in Law was admitted for hospice two weeks ago where she passed. The staff was amazing and…read morethere was excellent communication. I do believe she was well cared for. Her bed and person seemed clean. The facility was clean but her room was not. The floor was dirty and there were items that may have been left in both the closet and refrigerator from previous residents. She had a shared room with a person who was very mentally competent. I do not know how many beds were available when she was admitted but I would not be happy if my loved on was in the same room with someone who was dying. I can not speak for the food, she was a choking hazard on hospice care. Between the staff at William Barr LP and the hospice team we signed with both my Husband and I felt this was a fine choice for her. The front door staff was welcoming. The valet parking was helpful in the congested neighborhood but I always found street parking close by.

This was the worst and most unprofessional care I have ever received. I wish I could give them 0…read morestars. I will never be returning to this clinic and will ensure none of my friends or family members ever receive care here either. I received a diagnosis for a condition and was never contacted by my physician to discuss the diagnosis or figure out a treatment plan. I called four times to try to get in contact with my doctor, with no response. They finally told me that I had to schedule an appointment to talk to my doctor about my diagnosis, and offered dates weeks out. It is unprofessional and dangerous to give patients a chronic diagnosis and not be available to support them after giving the diagnosis.

This is a facility with limited help. The whole floor is understaffed and the lack of compassion…read morefor the patient is horrendous. My husband who had a stroke and is aphasiac had to wait to go to bathroom because they couldn't understand him and they did not check on him regularly. One nurse actually had the gall to say, well he just went a couple hours ago and was not happy she had to help,him. The level of therapy is substandard and I don't think they clean the objects, tools they need to help speech therapy.They used real fruit, how do they clean a porous piece of fruit after use.I watched numerous unsanitary conditions in physical,therapy. They treat patients like a nuisance instead of,offering compassionate care and understanding. Several items were not written down. When it was time to go home, one aid rolled the wheelchair to the front entrance and left us. No help to get to a vehicle just here you go, bye. I had to push my hubby out in a wheelchair,along with several bags and suitcases, plus a walker.I am 69 years old this was horrible. And check, out my husbands referral paper when he was discharged .NOT EVEN HIS. This facility also lost his $6,000 hearing aids and didn't care.