Worked with me to get the chair I wanted shipped at a fair price. Awesome communication via phone…read moreand email and super quick shipping. Thanks!!!

Finally an used office furniture store in Dekalb area. This place has hundreds of items. I got a…read moreused Steelcase office case for $25. There are no new Steelcase chairs under $250 new. No more buying chairs that last a year.

Excellent customer service! Did not expect to find such a gem in Dekalb! We just moved here and…read morethis store rivals any big city joint. Wide selection! Records, DVDs, CDs, tappers, neon signs, posters, t shirts and whatever else the come across. Be sure to follow them on Facebook to track their new arrivals.

This is my favorite experience in a record store. It defied my first impression of it. I thought it…read morewas gonna be a small place. But it was big and had great selection. I love this place. I've been to 2 other Record stores but this one is my favorite

Has alot of stuff. Not the largest amount of clothing but for other stuff furniture, kitchen stuff,…read moreshelves, baskets, and alot of nicnacs. Very nicely priced. Will go again. Also... Monday 10AM-4PM Tuesday Closed Wednesday Closed Thursday 10AM-4PM Friday Closed Saturday 10AM-4PM Sunday Closed

Used to be a great place, BUT lately they've become extremist in their face-mask policy. I can't…read morewear a mask because of COPD, and they kicked me out anyway - NO EXCEPTIONS. The ladies were outrageous MASK NAZIs. No way I'm going back until they drop this stupid policy.

I was it there today and was very blown away by the way I was treated and there very poor selection…read more(pretty sure Walmart has a better selection) I went in looking for a IWB holster and was told that I would end up giving myself a sex change operation!! For a gun shop ran by COPS! That they would understand what trigger discipline is!! Very unprofessional and inappropriate! There prices are very expensive on what little firearms they do have. Also if u aren't a cop they treat you like you don't have any idea what you're talking about and are very rude when you correct them on the false information they give you!! 10/10 wouldn't recommend

Starting my post by saying that I am not usually so vocal about my opinions, but I feel as if this…read moreneeds to be addressed. I will not bring my business back to COPS, Inc, nor will I recommend this business to anyone else. I was looking to buy a firearm for hunting and training purposes and it was recommended that I go to this business from someone who has had good experiences with them. I purchased from COPS on February 24th, 2020 through their online store. I received confirmation for pickup within the standard amount of time. We went to pick up and had a fine time, no issues. The firearm started experiencing problems within the first few times I used it, training once per month, I noticed the first problem in May. I decided to return the firearm to be fixed under the manufacturer's warranty and dropped it back off to COPS on August 7th, which was a Friday. With Covid in full effect, we were warned that turnaround time would likely be a few more weeks than normal. I understood and we left with a firm "We will send this out first thing Monday morning." Everything seemed to go well, we dealt directly with Mike, he received the gun from us at that time. Problems with COPS directly did not begin until a few weeks later when calling to check back about the status of repair on the gun. At this point, we were directed to the in-store gunsmith, Jeremiah. He said he had not heard from the manufacturer, but would check in with them and we would hear back when he had an update. A week later and we still had not heard anything back from him. Calling back multiple times per month, it was always "we have not heard anything from the manufacturer, let me get back to you." Until January 5th, when we called to speak with Jeremiah again and the phone was answered by Mike due to it being before store hours. Mike said he would have Jeremiah call us back, in which he did, but what he said was unbelievable. He told us that the firearm was never sent out, "it was waiting on a shipping label and has been in back since dropoff." The offer that they gave us is to have this sent out "ASAP" to be fixed or replaced, in standard time, due to this gun now being recalled for a known issue that was what we were experiencing. There was no offer to expedite, nor any other compensation for our now-5-month-old-problem that had been pushed aside without any answers and told that our gun had been sent out when we dropped it off in August. When we called to check up with Mike a few days later, Mike was very adamant that Jeremiah was a completely separate business and it was no fault of COPS directly. That Mike was doing everything in his power to fix our problem. Shifting blame onto someone who looks and acts like an employee, who answers phones and questions directly coorelating to COPS, but isn't affiliated apparently. Within that phone call, we told Mike that with how long this process had already gone on, that if we could not get our gun back within a few weeks, that we would be returning for a refund. In which, Mike said "don't threaten me and treat me like an asshole, I dont take kindly to that." Today I received an update call from Mike telling me that the manufacturer had received our gun and it would be 4-6 weeks for return. I told him that I would like to start the return process to purchase another gun and he interrupted saying "that isnt possible, we have a sign saying all sales are final," which has never been brought up before. So when my husband called back Mike proceeded to tell him that there's no possibility of expediting our order with the manufacturer and we would have to wait like everyone else. After a very heated phone call, Mike told my husband to "get his head out of his ass," and when my husband told him that after we received our gun back we would not be returning to COPS with our business, Mike replied "Good, I dont need the headache." Im appalled by the lack of customer service and the blatant disrespect and disregard for the situation we have been put in by this company. Whether Jeremiah is a direct employee of COPS or not, Mike has him working in the building and is using him as a scapegoat for any potential business problems. I will do whatever I can possible to not let anyone go through this situation. I see that COPS has a lot of good reviews, which would have been my case if I had written my review right after purchasing. Unfortunately, this company lacks in every other aspect than being a good place to purchase a gun. Dealing with any problem is where this company lacks significantly

Worked with the range master to figure out which pistol would be best for my small hands. Range…read moremaster was so knowledgeable and provided great insight! Walked away purchasing my first firearm. Excited to get back and start practicing with it. Helpful staff, great service and excellent ranges!

Always the BEST sales, service and shooting experiance! Knowledgable, friendly staff and…read moreoutstanding gunsmithing! I drive over an hour and a half and prefer the "Worx" over any I have been to in Northern IL.

If you come to Rochelle, you need to visit Ray's. Great store with all kinds of personalities all…read morethrough the store. If you need furniture or anything else for your home you will probably find it there. It is such a cute shop and it is open on Monday when all other stores are closed.

Ray & Carolyn are unbelievably accommodating and friendly! Truly great customer service and fair…read moreprices!! Ask to see their catalogs for ordering new inventory. I will keep going back to them. Fantastic experiences with them, always!

I am fortunate that I was driving by (on my first visit to Dixon!) and noticed the vintage and…read morerusting metal "stuff" piled outside this shop. It was so tempting I had to stop! Well gosh, you need to too! The store is several rooms chocked full of true antiques, plus lots of interesting vintage items, and even an area with (new) amazing candles. Apparently Suzanne, the friendly and charming owner, got the collecting bug from her father. This store is in part, a tribute and honor to him (check out the framed newspaper article by the cash register). Suzanne is delightful and I found the prices extremely fair. While I needed, planned on nothing, I went home with several items. The gorgeous stained glass lampshade was (OMG OMG) only $12.00! And instead of looking for a lamp based, I decided to simply display as a 'bowl'. Suzanne, you will definitely be seeing me on my next trip to Dixon. And to everyone reading this, you do want to check out Rusted Relics. You will enjoy exploring all the treasures and be supporting a local business.

Locally owned. Whenever we return to DeKalb it's a must stop. HS and the wonderful flying ear of…read morecorn T-shirt's. Always find one or two fun things to add