For many years I have received great customer service from the Running Center staff. This LAST experience was not so good. I came in looking for a pair of nice running shoes for my husband before we left for our vacation in New York. I knew we would be on our feet a lot and my husband is very big on comfort and looks. There was a pair on display that I know he wanted but they did not have his size. So the rep told me that she would order it from another one of their Running Center at a different city. She said it would be in by Tuesday morning, which is great because we were leaving on Tuesday night for the airport. I told her I would be working during the day on Tuesday, but my daughter can pick the shoes up so that my husband would have it for our trip. She said she would call my daughter on Tuesday morning when it came in. Neither my daughter nor I received a phone call. So on Tuesday evening before the store closed I called the store and was told that it was not in the shipment and that it would be in on Thursday. I was not happy! By then we were already at the airport. If I had known it would not come in I would have bought a different pair that was in the store. I was unhappy that I did not get a call to let me know on Tuesday morning after they received their shipment. When I returned from my vacation to pick up the shoes (already paid for), I shared my experience with another rep that helped me. I told him that I was not happy about the shoes not coming in on time and not being called. He did not seem to care, nor was he phased by the fact that I received poor customer service. I have sent so many other people to Running Center over the past years. I am very disappointed and will share this story with everyone that asks for a recommendation for running shoes. As a customer I know i have choices. I will be shopping at Road Runner Sports from now on. read more

I wish I lived closer! I walked in wanting to pick up some new running shoes since my Asics GT-2000's weren't doing it for my running anymore. I decided to get fitted and try out a couple pairs of different shoes for my needs and ended up going with the Brooks Ravenna 8 shoes. I was helped out by a sweet woman that I can't remember her name for the life of me. As I was getting done with my fitting, I couldn't help but look at the InknBurn Apparel. Though expensive, I do love their designs. Both ladies that worked the day I visited were very nice and answered all of my questions regarding running shoes, nutrition needs before, during, and after my run, and clothing. Great place! Period. read more

The staff was super friendly and helpful! I was able to find the perfect fitting shoe for my runs. Everyone is also very knowledgeable about running and the specific shoes needed. Totally recommend! read more

The customer service is good and the shoe selection is fantastic!!! I had to return the first pair of shoes I bought, and it was so easy to make an exchange too! read more

This is a great local store for running shoes and other items. I have bought several pairs from this store and the workers were very helpful. read more

When I first moved into the area and began seeking a store for running shoes and gear, I found the Running Center in Temecula. I like the personal customer service and the fact that they remember my shoe size and favorite brands whenever I come in. I also like their frequent discounts, sales, and promotions. But the thing that I appreciate the most is all that they give back to the running community. Every Thursday night they sponsor a fun run from the store. Runners of all levels of experience and ability show up for a social run. Fun runners get special discounts and offers, prizes, and opportunities for contests, and other treats. It is a very welcoming environment and I have sent many friends who have been impressed and well served whether they are just starting out or are accomplished athletes. If you're looking for anything running related or just want to meet up with some other runners for a fun run, check out the Running Center in Temecula! read more

Running Center - Fun Run every week! - Sporting Goods Near Me - Temecula, California

Dropped by because my husband wanted me to try the Hoka shoes. As soon as I walked in, the ladies noticed a difference in the way I walk, stand, and that the shoes I was wearing was bad for my feet. I tried on the Hoka (loved it) but they also recommended Brooks which would be better for my over pronation of my feet. They were right! So I'm not raving about the shoes but I am raving about their amazing customer service! This is the type of service that have been lost in the big mall type stores. They demonstrated knowledge which you can only get by caring about what you do. Thank you! I'll definitely be back for more shoes. read more

Could be a nice store if they had selection. Best excuse to not shop local. The clothing was sparse, and the staff sized you up when you walked in. If you are older or do not look serious, forget getting help. As a more senior runner, I prefer to shop where I am not profiled based on my more senior appearance. One extra star because they have potential. read more

Always a pleasant time looking for new items or picking up what I need. The people who work at the Running Center are so kind, caring, and just thoughtful! Thanks for making my shopping easy and enjoyable! read more

Recently experienced a foot injury and was looking for new shoes that wouldn't aggravate my injury further. Was having trouble finding the right shoe at the big retail chains and was frustrated by teenage sales clerks who had no idea what the heck they were talking about. I showed up here after looking for a local shop that would meet my needs. Not a huge selection but the customer service was incredible and I found the perfect shoe, with a little help from the sales lady, in no time at all. I'll come back again when my new shoes need to be replaced!!! read more

I went here with Debra R and Jose R. Jose R bought a couple of running shirts. The customer service was good and the store was nice.

I was in town for a business meeting and I forgot my running shoes. It was beautiful in Southern California so I definitely wanted to get some mileage in. I decided to stop by running center per yelp and was impressed with the selection. The sales associate Eli and I engaged in a conversation over the best food in San Diego and he brought out multiple shoes for me and even measured me to ensure I was buying the right size. It was a great customer service experience. read more

Great service! Knowledgable pros and very helpful. Best running shoes I have ever worn. Thank You guys read more

We bought 2 pairs of running shoes for wife and I May 10th. Love them. The salespeople Jasmyn and Dalhia were great. No pressure. Just knowledgeable friendly service. Will recommend to friends. read more

I have now purchased my 4th pair of shoes for me and one for my daughter from this store. I had an issue with on online purchase and they took care of the return, so I just bought another pair while at the store. I will continue to rely on them for my running shoe needs. read more

Very knowledgeable and always find me the right show. I just bought a pair of OOFOS Sandals and love them! Always friendly staff. Will be back for sure. read more

I wanted a pair of Hoka One shoes which were supposed to be available at Dick's but wasn't. My search for a local store that had this brand brought me to Running Center which turned out to be a real pleasure to work with. Barb was particularly nice and helpful. She knew her stock and was able to get me just what I was looking for in just minutes. I even did a quick video review here: https://www.youtube.com/watch?v=J4UdpWectcs read more

Wow! I went here with my son as he is doing cross country this year in school. "Tyler" had my son run across the store and then replayed the video in slo-mo to analize how his feet land and tailor him to the right running shoe. Long story short, he got new shoes, comfy socks and he's a teen motivated to go train. Mission Accomplished. Yes, it was a bit pricey but I feel like we received the quality of service and expertise that we would not receive anywhere else. We didn't have to wait, they had his size and they were very courteous. Worth the extra money to me. read more

Excellent customer service and great selection. The staff were patient and helped me pick out the right type of sneaker for my workout needs. Will shop here again. Highly recommend. read more

I have been to the running center a handful of times now and each time I've had an awesome experience. The staff is very helpful, friendly, and knowledgeable. I have a bad knee and was having a very hard time running just short distances. Since then I've had the pleasure of Christine and Tyler help me and provide me with great information that has proven to be correct. It has allowed me to run 2 half marathons now and I just got a new pair to train for my 3rd. Couldn't have done it without their recommendation on shoes to help ease the impact on my knee. I have referred friends and family and they all have had a positive experience. Strongly encourage anyone who is interested in running more to have them analyze you run so they can give a professional recommendation on a pair of shoes that are right for you. Thanks again! read more

Nina down at the running center helped me so much with finding the right running shoe for me. Most times you do anything shoe related you feel bad asking to take a look at multiple pairs of shoes. Either that or the sales person makes it seem like you're asking for the world by having them grab you more than one pair to try. Not down at the running center. For one they video taped my running style to find which shoe is perfect for my feet. Instead of me just trying to take a stab in the dark on a random pair of shoes that might not even me right for my feet. Nina pulled out a lot of shoes for me to try on. And was extremely patient with me as I tried to find what felt best on my feet. I can not say enough or thank Nina enough for all the help she gave me. Me and my feet are definitely happy. read more

The ladies working here are absolutely amazing! I went in there looking for a pair of running shoes and a pair of nursing shoes for work. Within not even 30 minutes I had found both! About a week later I decided that my nursing shoes just weren't the right fit for me, but of course I got rid of the box and the receipt (like a dummy). I took my shoes back in there and they didn't even hesitate to let me exchange them! I have referred this store to so many of my friends and co workers and I will continue to shop here for years to come! Thank you so much for your kindness and professionalism! read more

I've had knee and foot problems for more than a decade and during this time have purchased all of my running shoes and gear from the running center because I trust that the expert sales staff have my interests and well being in mind. As I age, my body changes and these changes require changes in equipment. I don't run the same, look the same, or feel the same and I count on the expertise of the staff at the running center to make sure I always have the right equipment for the stage I'm in. Here's to another decade of going for it!! Sent from my iPhone read more

I went to the running center to find shoes for walking, and the occasional jog on a dirt trail. I have never been so impressed with customer service than today at the Running Center . Christine, the manager, helped me find great fitting shoes for my wide feet. She brought me about 8 different shoes to try and we started doing a process of elimination together until I felt completely comfortable with my shoes. I've always struggled with finding shoes that fit my wide feet so it was nice to have someone knowledgeable to navigate through the huge selection with me. Thank you again !! read more

Went earlier today and was very impressed on how professional they are. I was helped by a guy named Tyler and he was extremely knowledgeable. The process was very cool, he had me try on a pair and had me jog while he recorded my running technique. He played it back and analyzed my stride and made his recommendations based on that. Forgot to mention that on occasion I have ankle pain and recently injured my left knee. I feel very confident now that the shoes I purchased are going to help with that. Yes the shoes can be pricey, however if you are a runner investing in a good pair of shoes really is essential to your success. I will be sure to come back in the future. read more

This was my second time coming to the running center and I will not be back. The customer service is awful. My family and I arrived and it was busy. I understand that places get busy but we waited over 15 minutes and no even acknowledged that we were there. As a matter of fact one of the employees acted as if we were an inconvenience. My husband started looking at shoes and she was trying to get by but did not utter a word just gestures of her trying to get by. Neither one of the employees even once stated that they would be right with us. We would have liked to have purchased shoes for our three children. Oh well off to a different store that will actually acknowledge our presence. I guess our money isn't good here. read more

The staff here is really helpful and that's great. They are so knowledgable about the products and are able to recommend what's best for you. In addition their return policy is really awesome too they give you 30 days on new shoes.. I feel like they could have more of a selection of running clothes such as compression shorts and tanks & visors!! Another great thing is they have a fun run every Thursday which is awesome for local runners! read more

After purchasing shoes from area discount stores for years, I decided to try the running center. All I can say is wow!!!!! The sales staff wouldn't let me purchase a pair of shoes until they knew all about my goals and the number of days I ran per week. After explaining some of the nagging injuries I've encountered through the years, I tried a pair on and the sales person analyzed my running form and found that I was pronating outward. The shoes I purchased fit like a glove and I couldn't be more pleased! I have sent two other people who have experienced the same level of service and professionalism. read more

My first time in and I was greated right away by Casey. He taped and assessed my running style. He showed me several brands. I left with Asics and can't wait to put some miles on them! So happy I found this place and I will def be telling my friends. They have fun runs out of the store that I am looking forward to. A great place to buy the running shoes and gear you need! read more

No customer service. Left me standing there after helping me a then looking to transfer what I wanted to the store. They started helping two other customers that had come in and never said a word to me so I left. I will never return to this store again. read more

Best customer service around! I've been returning here for over 6 years and am never disappointed. Great selection, excellent customer service and attention to details. They have no problem spending as much time as needed to find the shoe that fits and feels wonderful on "your" feet. The Thursday fun runs are a great place to meet fellow runners of all levels. A true community shop. read more

I was in need of a better running shoe and decided to checked this store out because they had such good reviews. Now I know why! As soon as I walked in they asked me if I needed help, got my shoe size then went in the back to get a neutral shoe in my size. They saw how I ran then recommended a shoe for me. It was so fast and the shoe they recommended was so comfortable! I think the person that helped was Barb but I'm not sure, she was amazing none the less. I highly recommend this place if you need help finding a good running shoe. read more

My favorite place to buy running shoes! They take their time with you to figure out your needs and the service there is great! They have a very wide assortment of shoes and are willing to allow you to try them all on! read more

First time visit and I'll be coming back. I'm relatively new to running so did not know what to look for. Rebecca was patient enough to help me find my fit. She analyzed my form while running and then based her recommendation accordingly. So pumped to get running. Definitely a great experience shopping for running shoes here. Thanks you! read more

My husband and I purchased new shoes last October from here and had an excellent experience. Last week, my husband lost his nice expensive shoes and needed to replace. I called the store looking to see if they could help me (we could not remember the exact style) and since they had our purchases on record, they were able to order the exact pair! They are always friendly, but this type of service is priceless! read more

My first time visiting the Running Store and I loved it. The two staff members, Ashley and Christine, were awesome, finding me my chosen style in my size and colors. Then telling me about a promotion and answering my questions were toppings on the cake. Highly recommend!!! read more

A friend of mine that likes to run recommended this place to me and I'm so glad she did! I've never had my running style analyzed before so it was really cool to learn that I pronate and now I know which shoes will work better for me. Everyone there was really nice and had tons of advice for me on how to start out because I want to work up to a 5k and maybe someday a half marathon! I will definitely be going back soon! read more

Great store with a great staff. They carry all the top brands. I really enjoy the Thursday night run they host.

Don't go if it's busy. The employee wanted to make sure we were "serious" about buying shoes because they were getting busy. It took a month for me to convince my wife to try this place as she is very new to running and spartan races and we were greeted with a snobby staff member that treated us as an inconvenience. I guess I should have worn our finisher medals around our necks when we went in to be taken more seriously. In a society where we are more apt to shop online than walk into a store nowadays, I would have hoped for better service. read more

Fun,friendly and knowledgeable. I would highly recommend the store if you're a beginner at running or if you're more advanced and transitioning into a different style of running. They helped me get the shoes I needed to run my best at the 2014 tough mudder. I had one of the fastest times in California, which qualified me for the world's toughest mudder. I attribute my success to my training and my gear. I didn't once lose my shoe in the mud or slip on any of the obstacles. The supportive style soul they picked out helped my right foot overpronation and improved my overall pain management so I could run longer and faster. Thanks guys! read more