Find another company in SF for your Apple tech issues. (Mac Pros is a shady enterprise and not…read moreworthy of your hard-earned money.) We spent almost six hundred dollars on the repair after having taken in our MacBook and cord. They've returned the laptop via mail and insist we did NOT provide the cord. We did. So we are basically being referred to as liars and told to look at a video of our visit. However there were NUMEROUS customers who could have easily and unintentionally walked off with it.They insist we are wrong. Find a company with integrity. You won't find it here.

I can't say enough good things about the local Mac Pros. When my phone quit working but was still…read moreunder warranty, they came to my rescue. They were unbelievably patient, knowledgeable, and kind. They took the time to determine the issue, explained the repair process clearly, and made sure I felt comfortable every step of the way. The level of customer care here is outstanding--I would absolutely come back and recommend this place to anyone needing Apple repairs.

Do not go to ubreakifix for consoles…read more I took my switch there for a button replacement. After a week without word, I called and asked for an update, in which they had none and said they'd call me back. They never did. I called them again a week later and they couldn't find my switch, and asked to call me back. They did finally call back but said it hasn't been worked on yet. I told them I was coming tomorrow to get it. When I came in, he asked me to come back the next day. I showed up to the store the next day and the manager showed up two hours late after opening. I then finally received my switch, fixed.

The worst place to deal with... Had an appointment they never showed to fix phone. When I called…read morethe guy was so very rude and hung up..... Because of the laziness of this business I had to go back to the insurance company. Wishing I could use someone else this is who my insurance deals with.... You want amazing insurance people Square trade is so amazing!!!!

!!DO NOT DO BUSINESS WITH THIS SCUMBAG!!…read more Total liar and scam artist, TYLER, who said he'd fix my phone "no problem" ... instead, wrote a month later he couldn't, but would get me a price of a subcontractor (to do the work he promised) and returned with an estimate of either $5K or $12K to fix my iPhone. I said that's obviously obscene and so Tyler got back with another company that "will fix it 100%" with $350 to look at with a cap of $800, GUARANTEED he said. I made sure to request his word or I would never continue down this rabbit hole without a promise. INSTEAD, after calling every week for 4 MONTHS, he finally said this CA company could not fix it as promised and that he was not going to refund any of the now, $850 I gave to fix/retrieve info off my phone. This scumbag just got me on the hook, said whatever he needed to, to keep me on the hook, STEALING as much as he could in my time and money, before saying what he should've said from the jump. I am filing complaints with the Sioux Falls Better Business Bureau and advise all of you to TAKE YOUR BUSINESS ELSEWHERE

Warning: Do not bring your electronics here. My brother was forced to pay a $150 diagnostic fee…read morejust to get his phone back--no explanation, no upfront consent, and no transparency on what was wrong. After he paid, they demanded even more money for a vague "additional repair." This is a repeated pattern--every review you see echoes the same story: unauthorized repairs, hidden fees, and staff who won't return devices without more money. If you care about your time and money, stay far away. This place needs a warning label, because they treat your property as leverage for their upsell tactics.

Emma at Wireless world on 41st st by OGorman High school was so helpful. We always go to this…read morelocation for help/assistance over the corporate verizon locations, because they are so efficient and they actually help you. Thank you Emma for helping me get our problem resolved, you went through a great deal of trouble by calling Verizon and getting our issue resolved.

On Saturday I went to get a new phone and a female named Alex had helped me and she did an…read moreoutstanding job. I've never had an easier phone switch over experience in my life. She was friendly, humble and super nice. She made the experience 100 times better than expected. She had all the answers and it was way quicker than I had expected. Thank you Alex for the great Verizon experience I had. You're the bomb!

Me and my Son just had an amazing experience at this location. We needed a battery and key fab…read morechange and Kris was amazing. Sadly, I didn't catch the name of a young Lady that helped us as well. I mean it was just straight genuine customer service that you don't see/get everyday, it was refreshing! Definitely recommend them! Great job you guys!! Well done!!

I needed a pair of new batteries for my camper. They had exactly what I needed. They unloaded the…read moreold ones from the back of my pickup and loaded the new ones back up for me. I mentioned that I liked the battery strap that they were using for loading the batteries and they gave me one for free. Service was great and they are friendly.

Went in store for something else while killing time, and they sold me a glass phone screen…read moreprotector that had a warranty to back it. Had to have screen protector replaced in a matter of months and then the next screen protector didn't last even quite as long. Which the glass from the protector coming off cut me and dropped phone, which shattered phone screen. Store employee only said that I'm insured only for so many (2-3) replacement screens, and not for damages. Had store owner call me and say the same condescending thing, when it was a faulty product if not applied right for it to not last as long as it did for either amount of time. I said that they should at least fixed the phone and the owner said that they see no reason why they should bc it is not their problem anymore. Who says that right away without hearing everything right out the gate?!?

Well, first of all, I went in for a battery replacement on my iPhone XS. It got replaced and I was…read moreupsold on a screen protector. I got it, of course, to help support their business. I was told about a battery message warning me the phone wouldn't recognize the non-Apple battery and the message would go away... eventually. Well. I still can't check my battery health and the message is still on my phone. I've been trying to contact Will, I'm assuming the owner, and was told a short time after contacting him that we'd figure out what the problem was and get it taken care of. Every text I've sent has been ignored and my matter still hasn't been resolved. And the very reason I replaced the battery in the first place is still happening, only worse - an overheating phone. Be careful doing business with these guys. I got burned.