I have not at any issues with trash pick up until this week. I pay for weekly, residential trash pick up. We fill out can every week, I put our trash out Tuesday night as usual for Wednesday pick up. They always come in the morning. My kids called me at work after getting home from school and said that it was still there. Around 4 I called rumpke to let them know. The lady said they would send someone to get it. The next day at 4:30 it was still there, so I called again. The man who answered said they have 48 hours from my first call, and they have to manage 300 trucks. I work in logistics. What we don't get done one day is a priority the next day. Not that it matters.I called Friday around 2:30 or 3 because it was still there. The lady said dispatch was getting a truck to get it. So of course it's Saturday, and my trash is still there. I guess we'll make a trash mountain. And I'm assuming my next payment will have 1 week off, because if we pay for something, and they don't give the customer what they pay for, isn't that theft? I'll keep you updated. Basically, they lie and make excuses. My neighbors have Ava trash service, and highly recommend them! read more