I LOVE stationary and paper things. OMG! I was so excited to go into this store. Normally, this type of store is my wheelhouse. I braved parking downtown to go to this stationary store and I sure wished I had saved my time and efforts.
They have some adorable things in this establishment. I was all set to make a big purchase until I turned into a ghost. The young lady at the front desk was not on her phone but she was on her computer. She never looked at me. I walked right in front of her and type, type, type. Casper, I tell ya.
No one greeted me, no one offered help, no one even knew I was in the store. Type, type, type. I looked at the items in my bag and I decided not to purchase anything at this store. They made me feel uncomfortable and not valued as a customer. I could not believe there was not one word spoken to me. How difficult would it have been to give me a kind "Hello!"? Well, apparently, that is too much to ask from this store.
As a customer I had to make an effort to drive downtown from south Lawrence, fight for a parking space, pay for parking just to browse this store. The very least I should have received was a welcome. Perhaps a stationary and printing store in a high rent area already has enough customers and they don't need my money. I would think they would need all the customers they can get in their location.
I will not be back despite the cool things they had in the store. read more