We bought a 2018 Sierra SLT on 1-12-23. Was the BEST experience EVER !! We dealt with Mike and…read moreKevin. What a super , small town feel dealership and 2 guys who care about the whole car buying experience. A HUGE THANK YOU to you both, for making us feel at home, even though we where over an hour away! THANKS again, Jeff and Michele

2 week wait for a service appointment for a car that was barely able to be driven to the service…read moredepartment? No loaner cars. Not offered any assistant at all. The only reason to pay the exorbitant dealership prices for a car out of warranty is for the loaner car. Clearly could tell the service department was not interested in my business. I was planning on buying an Acadia next, if I do I know where I won't be buying it. Should probably rethink that idea all together. Honestly, I had an after hours issue with a battery a few weeks ago and had exceptional customer service at the auto zone. Some companies values keeping their customers and some don't.

Watch the interest rate on your vehicle!!!! Alphorn Ford rips you off. They don't try to find a…read moregood deal for you, of course not, that means more money for them. We purchased a vehicle from Alphorn Ford in Monroe last year and while we like the vehicle, they have been a few issues. Three to four weeks after we bought it, it needed brakes and rotors. They covered the cost of the parts. When we did the brakes, we found it needed tires. Then, the interest rate is just ridiculous. We both have excellent credit scores, and they gave us 10.39%!! I even questioned the salesman about it, and he said they checked like 3 banks. Well, they obviously didn't check LOCAL banks because I have found out that they partner with First Community Credit Union in Monroe, where the interest rate is much lower, and we bank there. The bank they did is out of California, and a bank that I have never heard of. We should have never agreed to sigh the papers until they found a cheaper interest rate. So beware!! Kathy Varner

My name is Brian Johnson. I have had a couple Great Experiences with Alphorn Ford over a few…read moreyear, My most recent was on a 2025 Ford F-F150, Experience was not so Great at first, But it seemed to final get handled properly by a few of Alphorn Staff. I want to first Thank' my Wife, RoseMarie as she is a New Employee with Alphorn Ford, an very persistant in doing her Job Successfully, (She is truly a People Person to the Core) along side with a couple Sales people involved that were showing me the Truck, and explaining all the options were Cheyenne, she is very knowledgable and knows the Vehicles inside an out. And Dustin, for being so Kind, Soft Spoken, along side with helping an understanding Fiance. Dustin has also helped us in the past with a Previous Truck Ram' and my Daughters 2019 Terrian. The Salespeople both made the Transaction as smooth as possible with only a few hiccups. Along with Taylor in Fiance a True' Numbers GEM and being so Knowledgable with her work. And, Lastly, Eric Meyers for introducing himself, explaining the Transaction in detail, along with his kind, an polite mannerism. The Struggle was real!!! but @ the end of the Day, the pieces all fell together after a long afternoon, and it worked out after all. Again, Thank you to all that were involved in making it possible to own a New Ford Truck.

If I could give a negative 1 I would. Took my vehicle in for service - under warranty. Showed them…read moreexactly what the rattle sounded like by pushing on the door ... waited 2 hours and was told it was fixed. It wasn't the door but the sunroof. Never had an issue with the sunroof and the door still rattles. Took it back a 2nd time and someone from the dealership rode with me and heard the issue IN THE DOOR. Took it back today and was told they didn't hear the rattle (the person that heard it on my last visit was at lunch and I guess they don't believe him (or I) anyways ...) was told there was nothing that could be done. There is a rattle. I can hear it. Someone else heard it. What happened to making sure your customers are happy. The last thing I heard walking out of the service department was 'good luck'. What a joke of a service department it is! UNDER WARRANTY even.

Stop in and see Craig, nice guy, as honest as I've seen. Top dollar for my trade in. Why 4 stars,…read morehe couldn't find a truck for me. I'd go back in a NY minute if they had a vehicle I wanted.

This is not our first purchase with kevin and definitely not the last. such a stress free and…read moresmooth sale, mark makes the financing part stress free and smooth and Craig explains all the bells and whistles and more. Love this Dealer

From the owner: In Business Since 1948, Long Time Staff…read more Products: Running Boards, Accessories. Services: New Auto Sales, Used Auto Sales, Auto Detailing, Auto Repairs, Tire Rotation, Tire Repair, Tire Replacement, Tire Alignment, Transmission, Engine Repair, Engine Replacement, Engine Maintenance, Heating & Air Conditioning Installation & Repair, Battery Repairs, Battery Replacement & Testing, Oil Changes, Dent Removal & Repair. Brands: Chrysler, Dodge, Jeep, Ram, Mopar, WeatherTech. Location Facts: Next door to Dearth Buick GMC, Parking, Handicap Parking, Restrooms Available, Wi-Fi Available, Free Quotes, Walk-Ins Welcome, Appointments, Same Day Service, Waiting Room, Snacks Available

This was hands down the most enjoyable car purchase ever. These guys are professional and easy to…read morework with. My car was delivered to me by an owner. He switched my plates. He explained my car. I couldn't be happier.

From the owner: Monroe Auto Exchange is the pre-owned dealership and automotive repair shop you’ve been looking…read morefor. We’ve been proud to serve Monroe, Wisconsin and the surrounding communities. With a selection of quality well-maintained pre-owned vehicles for sale, we’re confident that we have a vehicle that suits your needs as well as your budget! And as a NAPA AutoCare Center and over 100 years of combined experience, our ASE Master Certified technicians only recommend necessary repairs and services. From tire sales and services to scheduled maintenance, brake work, alignment, and more, we’ve got you covered with NAPA’s 24-month/24,000-mile warranty! If you need a new vehicle or auto repairs, give the Monroe Auto Exchange team a call today!

Quick and surprisingly accurate diagnosis, followed by quick done-right-the-first-time repair…read more I'll be back the next time I need service!

Duane and Kyle do great work and charge a very reasonable price.I needed a head gasket replacement…read moreand Dwayne keep me in the loop during the whole process explaining everything in understandable detail. I was extremely pleased with the turn around time and quality of the work. As the previous review had stated, they do the little extras that most dealerships wouldn't even consider doing for free. The shop appears to be well equipped to handle just about any type of mechanical repair. They have most certainly won my loyalty and I will never again need to search elsewhere for my mechanical needs. If you are currently looking do yourself a huge favor - stop looking and go to the Auto Clinic! D.M. Monroe WI