Rhandi was our server today, and she was SO awesome. We had a great lunch, the salad bar was stocked to the top, clean, and fresh. I got a chicken sandwich and salad bar, my partner got a burger and the salad bar too. Everything was PERFECT. I was so hungry, I totally forgot to take a picture, but it was ALL wonderful. Rhandi is fun and personable, and we had to wait and want for nothing. We have been here 4 times, but this was our BEST meal and experience yet. 10/10 will be back. read more

Food was unremarkable and a bit on the expensive side considering what we received. Service didn't suck..... it suckitty suck sucked. My wife and I sat at the bar where there were three tv's....one with Little League baseball, one with MLB and the one in front of us having a home shopping channel. WE asked both the waitress and bartender if it could be changed, they both said they would not change it. WE then moved to the other end of the bar, which for some reason, irritated them both. WE will not return. read more

Monday evening. Did a random search of Monday evening deals. This one happen to pop up. *Learned from the waitress that the website deals may not match the menus, so go prepared. Arrived around 5:00, plenty of parking. Walked in. Seated right away with no wait. Hostess seemed shy, but friendly. Tamera was our waitress. She was by our booth right away. Smiles and star stickers on her face. Made us smile. She may have been still learning the menu a little, but she brought us our drinks right away and gave us time to review the menu. My back was to restrooms. The bar was over to my left and we were surrounded by TVs in this section. Every TV had something different on it. When she returned we explained we had seen the Monday burger deal online and Tamera knew what we were talking about. She let us know what was included. A trip to the "garden bar" , a smash burger, and fries or tots. The smash burger started at a basic price and if you get fancier or add more meat the price increased a little. I ordered the Gauc Smash burger. (It came as a double, but I should have only asked for 1 patty.) I asked for fries. Hubby ordered the Mushroom Swiss Smash burger and tots. She let us know how to get to the salad bar and went to put in our order. The "garden bar" was bigger than expected. It had couple options of lettuce, the lots of veggies to choose from. They included a ton of topping choices and some summer salads. There was a list with all the calories labeled. I smiled at the extra work someone went to do that. Lots of salad dressings to finish off your salad. We enjoyed our salad. The burgers were brought out shortly. The presentation of the food was on point. Nicely stacked burger looked really good. The burgers tasted good. Hit the spot. We haven't had a smash burger in a long time, but I really enjoyed the crispiness that you get from it. I didnt love my fries, but just wasn't enjoying the flavor. Nothing wrong with them. Stole a tot from the hubby and they were fried nice and crisp. Tamera checked on us as we ate. She did a good job. The food deal that night was worth the visit. Not including tip the meal was under $25 for 2 adults. That is pretty good now a days. We got the check after completing our meals. Tamera said her goodbyes and kept helping the other tables. Well keep this stop in mind as we had a pleasant experience. Other reviews throwing shade, but maybe they are turning things around? read more

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Awful the staff was worried about talking to themselves than working. Guy next to me waited ten minutes to get a beer. I ordered my food and they got it wrong. I get lukewarm shrimp barely cooked and steak under cooked. I ordered fries and got a baked potato instead. I said something and the waitress said well you can take it home. Um no I didn't want it now why would I want it at home. I can see why they are closing these up stay away read more

We've been one time before, a long time ago. Everything was different this time, in a good way. We arrived just after 6 and were seated right away. Our waitress took our drink order and was back in enough time to order. I got the shrimp and scallops with broccoli. I substituted grilled zucchini instead of rice at no charge. They do have other options for an up-charge. I added the salad bar for $5.99. All of it was good. My only complaint about the salad bar is there was no cottage cheese. That's a must. And with two corn options, which I rarely see, I think they could add cottage cheese. and beets need to be pickled IMO. Hubs got the ribs and ribeye. The Texas dry rub was a bit sweet and ribs tender. Ribeye was fantastic. Not dry and had flavor. Didn't even need the sauce. Loaded baked potato was great. Ended with the dulche de leche sundae. Wow! Anyway, it's definitely updated with the lights and flooring and a larger and better salad bar than another place around town you might have been to before. We will be back!! Our server was fantastic! read more

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Its been a while since my last visit and I was searching for happy hour deals. When Ruby Tuesday come up as having a burger and drink special I knew I was in. I was honestly impressed. I had a mushroom and Swiss smash burger, tots and the salad bar with a nice cold beer cheaper then most places and I was not one bit disappointed. In and out in less then an hour with an impressive salad bar is really A-OK in my book. Deal for deal its hard to beat at $12.99. I suggest to not overlook this staple on 86th street. read more

Ruby Tuesday - Part of the menu on 7/14/25 - American Near Me - Urbandale, Iowa

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Michelle was excellent and the food was great , had salad bar and ribeye steak. Finished off with the funnel cake ( the funnel cake wasn't light but tasty nevertheless read more

Ruby Tuesday - Funnel Cake - American Near Me - Urbandale, Iowa

Excellent salad bar, and a very decent menu to choose from our food was very good. Service was good as well.

You cannot beat the weekly deals that Ruby Tuesday has. The prices are some of the best around and the food is very good. We love the salad bar and all the variety it offers! read more

Stopped in for an early lunch between softball games. Was able to get seated right away. Server was busy but the bar tender jumped in and served us drinks. Order went in and was back to us in about 15 minutes. Food was good flavor and as expected. Good ambiance as the staff was happy and were enjoying their work day. read more

Ruby Tuesday - Chicken Ramen Noodle Bowl - American Near Me - Urbandale, Iowa

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As an employer we order a minimum of one time per month and typically 6-7 meals. Customer service is really making us rethink using this restaurant for lunch as they regularly put us on hold and drop the call, will not take an order before 11am for scheduled pick up,, rude to the person who picks up the meals, gets upset when we ask for a receipt and is genuinely unkind. The Service industry in general is taking a hit with the economy, but kindness speaks and it isn't happening at this location. read more

Stopped by for dinner and a drink. We had a great waitress-she was the right amount of professional balanced with spunky. The salad bar was clean and well stocked. The ribs were a little dry/overcooked, but had alright flavor. The burgers were good and the food came out hot. The drinks (top shelf Long Island, top shelf marg, and an electric lemonade) were made well. read more

4.25* (out of 5) Food: 4* Atmosphere: 4* Value: 5* Service: 4* 07/24/2023 A co-worker visiting Des Moines was hungry for a salad bar and asked about Ruby Tuesday. He got me thinking about the salad bar, so I enjoyed that (way too much actually...left stuffed) along with a $3 Margarita (see picture). I absolutely love the dark bread buttery toasted croutons - especially when they have just been brought out and are warm! There aren't as many salad bars around anymore, but this place has one of the best. My friend had the Jalapeno Bacon Queso Burger (see picture) along with the salad bar. He loved the salad bar, but preferred his bacon more crispy and found the bun to be a little on the soggy side (possibly due to the queso). It is tough to beat this place for value and it has a decent selection at the salad bar - all of which I found to be fresh. This is a solid stop for your budget, especially if you go with the Daily Specials. read more

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First the positive, the salad bar was first rate. Very well kept. Ruby Tuesday's extensive salad bar is one reason my wife and I go to Ruby Tuesday and this one did not disappoint. We ordered the special which was a burger and salad bar which was a very good price. My issue is with the waitress, the one who was working the booths in the bar area, who had a severe attitude. Maybe she anticipated a small tip because the order not being to dollar. She seemed to either not to like us or not wanting to waitress, either way she is not personable. Other than the order, we never saw her except for 3 times. She did not even bring our order to us, which the fries and tots were cold. My wife thinks it was a manager that delivered the food. The order had obviously sat there for awhile. 1) My wife had to flag her down as she walked by to request water. She slammed the new water on our table as she walked by. No interaction. 2) She slapped the bill out our table as she walked by. Again no interaction. 3) When she brought the machine to pay the bill that is the only time we really saw her, she was closely watching my wife fill it out, I assume to intimidate her to tip her well. My wife over tipped in my opinion. I regret not grabbing the machine and filling it out with a much lower tip, more in line with the unpleasant dining experience we experience. If you to this location, stay out of the bar area so you get a (hopefully) better waitress. I would give one star for the service, except the salad bar was first rate and well kept, so i give the restaurant 2 stars. read more

First the meal was great, but what was equally great was our waitress, Michel S, she was beyond helpful and had such a positive and uplifting attitude. We laughed with her and shared some life stories with her. She was efficient, fast, and paid attention to every detail, down to extra napkins! Without, get that, without our asking for them. She just knew. It was an experience we plan to repeat. One of the 5 "Girls Just Want to Have Fun" in the pink tee-shirts. Tell Michel thanks again for the great service. Nancy read more

Be aware of this place!!! I had a very bad experience with them tonight! The scallops in my order of Scallops and Steak were so salty that I couldn't eat more after one. After I told the waitress, she took it back and told me the chief would remake it. But the newly made dish had some scallops that were dry/chewy and didn't taste like scallops, suggested that they probably just re-cooked the old dish, or even threw in something else. No wonder they only get 2.8 rating on Yelp. I would give them zero if its possible! read more

By far the best dining experience yet! From the fresh food, fast delivery, and attentive waiter! The salad bar was stocked pretty well, we got our drinks shortly after sitting down. About 10 min after we sat down they brought out our entrees! Such flavorful food and very fresh! Will def be going back! Sorry no pics, enjoyed food before for a chance to take pics, lol! read more

Ruby Tuesday has awful organization for carry-out. I placed an order for pickup online, pulled in the To Go spot on time and called in my car description ... 20 minutes later I had to call and remind them I was still waiting. A few minutes later my food was delivered and I asked if the fries had been sitting all that time (yes) and made them replace the fries. Waited another 8 minutes for that. Got the food home and found my burger had not been prepared as ordered (without bacon bits) and my husband's was overly salted. This is the second time I have ordered from Ruby Tuesday online and this is the second time they have left me in limbo at the To Go parking area After I've called to let them know I'm there. read more

Food probably 4 star but the service ruined our experience. Quick seating, pretty small place but clean. Took at least 10 mins to get helped, drinks came out quick and took our meal order, then poof disappeared for 45? Mins till bill time. Kitchen staff delivered food and that's it, no checking on meal, drink refills, zero contact. Bourbon Salmon was nicely done, and the zucchini was cooked through properly, even the rice was good. Burger was average but came with large order of fries. No dessert because it was never offered. read more

Ruby Tuesday - Hickory Bourbon Salmon - American Near Me - Urbandale, Iowa

Hostess looked like she belonged...and acted...like a character from the Adams Family. Asked for a similar request of food that we received in Denver a week ago. Manager was rude and said we couldn't do it. Food was good but service was sub par. read more

We came into Ruby Tuesday. We normally like going here but tonight it was NO service ever! We got seated in a booth. We were asked about drinks. Had iced tea brought to us and never saw a server again. After 20 minutes I went up to the entrance and asked a gal scrolling on her phone to send a waitress to take our order. Went back to the table and after another 10 minutes we walked out. NO server in sight. If you want me to pay for that tea send me a bill. No one was available for me to pay at your restaurant!!! read more

Came here to fulfill our salad craving. The Good: The salad bar was stocked, clean and had lots of great options. Our server seemed new but did a terrific job as well The Bad: We ordered a drink for $2 and were charged $4.25. It took 10 minutes to figure it out and get our bill corrected The Ugly Truth: It was a nice location with great service, clean atmosphere and a yummy salad bar. We liked it here and will return for more when our cravings for salad get ot of control lol read more

IMO, 1st day for Sunday buffet brunch - worth trying after some improvements. Made to order Waffles, omelettes (didn't try) eggs/cheese eggs cheese hash browns - 3 Spinach eggs Benedict - 4 pretzel/egg/brisket sliders - brisket was dry/chewy, sauce was great, fix the brisket and great item - 2.5; 4 + with better brisket b&g's - didn't try as biscuits very soft, gravy looked heavy flour Bow tie pasta with peas, white sauce -, needed stirred from the bottom for sauce - 3+ mashed potatoes - 2 chicken strips - same from menu but not crispy from being in warmer - 2 Chinese chicken and rice - again not crispy from being in warmer, good flavor of chicken, rice dry 2.5 sautéed vegetables - 4 sausage(no casing) - 3 break fast pizza (1/2'd sausage links or bacon with egg/cheese - needed a sauce drizzle or sauce on the dough, as was dry and blah - 2 fruit, muffins many deserts: Pumpkin Cheesecake -5 Red velvet cake - dry, good frosting- 2.5 Blondie - 3 Streusel cake - 3 Caramel rolls - 5 Brownie - 3 Oreo desert bar - 4 Also parfaits and other deserts read more

Ruby Tuesday - Conveniently placed though not taken empties - American Near Me - Urbandale, Iowa

We arrived at 5 minutes til 6 on a Wednesday evening. Went to the bar. Waited 10 minutes before anyone even acknowledged our presence. Bar tender took our order for two drinks and two appetizers. 40 minutes later we still didn't have any food. And no on even checked on us during that time to even acknowledge that we were still waiting on food Another person had come to the bar after we did, ordered and got their meal and we still had no food. I was able to get the attention of the manager and asked her to check on our order. She said she would check in a minute. She did not come back so I tracked her down again and let her know to cancel our order. We paid for our drinks and got a one word apology (sorry). That was it. read more

We went in on a Thursday At 12:30. There were only 2 tables in the restaurant at that time. there were 4 of us in a booth. I think our server's name was Kiley she did a great job. She brought drink refills promptly. The good came out in a respectable time frame and was good. I had the crispy chicken sandwich with tots and a side of honey mustard dressing for dipping everything. no one had any complaints. they offered us real silverware or prepackaged plastic ware. it was so awesome to go sit on a restaurant. I sure hope things pick up for them though. It did appear that they have a limited menu. Go give them a shot. read more

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The worst service I've had in a long time. First, I ordered water and was brought a coke. I told server next time she returned that I had ordered water. She brought me water but left the glass of cola there for the whole time we were there. My husband ordered coffee and she never offered a refill, however did offer the person dining with us a refill on her lemonade (my husbands cup set there empty). I had a Philly cheesesteak and it was very good, my husband deconstructed kabob was ok, chicken dry and our third party ordered chicken with Mac and cheese. The Mac & cheese was cold and I had to go find the server to get it taken care of. Naturally we finished ahead of our guest and the server came and asked if she could clear away our plates. Didn't ask if we wanted drink refill, dessert. Didn't ask how our meal was. You may ask if they were busy. No not at all, in fact nearly empty at 7;00 Don't plan to return read more

Food is decent for the price. Definitely not super great. The salad bar is good for the add on($5.50) but not the full price. Drinks are not bad. Overall reasonable. read more

Picked up a full rack of baby back ribs in Urbandale and it tasted great. Recommend asking for extra sauce on the side. read more

Ruby Tuesday - To go order of Full-Rack Baby-Back Ribs with steamed broccoli and baked potato. - American Near Me - Urbandale, Iowa

Brought in a group of 18. The staff were quick and courteous. The food was solid with minimal hiccups for a group this big.

The server was more than helpful and friendly. The food was pretty average for a chain restaurant. Salad bar is large but tends to lack luster for me. The draw back for me on this visit was the layout of the dining space. Tables are squeezed together so close that I got to enjoy the play by play of the colonoscopy of the person next to us. Not to mention all the times we were bumped by those walking by. read more

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45 minutes to place our order. 45 minutes to get our food. Not busy at all. Friendly. No kid's menu, they had to print one off the computer. read more

My brother ,who is in a wheelchair, and I went to Ruby Tuesday's early one evening at around 5:00 and sat us at a table that would best accommodate a wheelchair. (Thus, the one star) the server did not acknowledge our existence and walked by us several times to wait on a couple who came in shortly after us. No water, no, I will be right with you, nothing. 4 people in the entire place. After 15 minutes of this, I told my brother. 5 more minutes of this crap and we are going to Road House. Very, very annoying. Off we went to Texas Roadhouse and got served right away and had a good food and good service. It was like we were invisible at Ruby Tuesday's. Needless to say, we haven't been back and we won't be. The server simply was not going to help us and I can't understand that. Again, 4 customers in the entire place. 2 tables......bye read more

Since losing our Ruby Tuesdays in Council Bluffs Iowa we decided to stop in and have our salad bar buffet. It was a nice refreshing meal on an over 100 degree day. I am never disappointed in the options on the salad bar BUT today I'm not sure what it was but both myself and my husband got very sick to our stomachs directly after we ate, I actually got sick before we left. We will still return in the future because maybe it was just a fluke. Thank you for continuing the salad bar options when many other places have discontinued them.. read more

The garden bar is definitely the highlight of most Ruby Tuesdays and this particular location was no exception. The vegetables taste fresh and crisp and there is a nice variety of both "build your own" salad items as well as prepared salads. The ambiance has changed since my last visit to a Ruby Tuesday--the tongs now hang on a hook by each item which is very appealing to the eye. Service was friendly and our server ensured drinks were full and that we were enjoying our food. I had the "smokehouse burger" and it was nothing to write home about. The bun had fallen apart and the cheese was not melted properly on the sandwich. I'd go for lunch and stick with the salad bar and possibly pass on the entrees, which seem to see consistent turnover. read more

food is alright. For the Two for $24.99 you get a main + one side; but the portions were small. here's the blackened tilapia that's left with out rice to finish. it's nov. 4th and they're already incorporating Christmas music into their Awful 90-now mix. it's really an awful music mix. not suitable and too loud for dining. our server was excellent. i would've had to pay more for additional side. Britany Spears is playing "oops i did again". just to give an idea. read more

The food is ok here. A bit pricey, but ok for once in a while. Clean. Usually friendly staff. Family friendly. They have a nice salad bar. See pics. I've had the burger here recently and it was ok. Nothing that really stood out. The spinach artichoke dip is average as well. They don't serve those tiny biscuits anymore. Lot parking. Marcy'sDinerTantrumScale 5/5- NoScreamingKids. read more

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DISAPPOINTING. My daughter wanted to eat here tonight and I agreed because in the past I have enjoyed their salad bar. My daughter's food came and it was one of the worse presentations I have ever seen but the food was good enough. My burger on the other had was not good. I ordered medium and I am not sure it spent more than 30 seconds on the grill. It was raw not even warm in the middle. The fries were less than mediocre from the freezer and didn't arrive hot, they were barely warm. The salad bar was disgusting. We arrived at 530pm so you would have thought it should be ready for the dinner rush. It looked more like the end of rush mess. Many things empty, stuff dropped into the container next to it. The cottage cheese was sour, the coleslaw and potato salad both tasted "off" and the apple salad should have been tossed a few days ago. Before leaving my daughter and I stopped off in the restroom, it was filthy. Toilet paper on the floor, waste baskets over flowing. Our server was the one and only positive thing. We won't be back. read more

Arrived with a BOGO offer code. Showed it to the waitress, she copied it down. We ordered our meals after the drinks arrived, we we asked if we would want an appetizer, we declined. Food arrived and we were asked if we needed anything else, we said some Parmesan cheese. After we're almost finished, the manager approaches and informed us that the BOGO wouldn't apply to our order as I had inadvertently ordered something from the flyer laying on our table. This was a promotional flyer, not clearly marked as such but we were told it was. The manager informed us that the waitress should have informed us about this and that he had briefed the waitstaff about this. He said that he would not be able to honor the offer and we'd end up paying double what we expected! I told him that, as manager, he could make it right as it was his staff's fault that we weren't informed properly. He refused 3 times to do anything to make things acceptable. We've been regular customers throughout the pandemic, getting takeout and then dining in when they opened the dining room. I CAN SAFELY SAY THAT WE'RE DONE WITH THIS ESTABLISHMENT! There are many other restaurants in the Urbandale area that will now benefit from this manager's poor handling of this situation. read more

Went here the other day for lunch. Let's just say the service was awful. When we arrived there were maybe 5 tables sat in the whole restaurant and several servers in the building. We were sat for 15 minutes and no server came over so we walked up and asked the host if we could get our server. She pointed to a girl who came over and apologized as if she had too and didn't really care. We ordered our drinks and food and that came out in a timely manner and was actually good. Our server never came back to refill drinks had to ask another server to get them for us while our server was just standing around chit chatting. I asked to speak to the manager just to give the feedback and he came over ready to fight. Didn't really apologize and seemed like we were inconveniencing him. Horrible service. I won't be returning anytime soon. read more

My three stars are for the food being average nothing outstanding. We got a order of shrimp fondue for our appetizer, it comes with unlimited tortilla chips. The fondue was ok. I ordered spicy chicken sandwich with a side of Cesar salad. Salad was ok but, wish the size of the burger was a bit bigger , for the price of +$9 it was small. Hubby ordered blackened tilapia with two sides ( I thought it was a little salty but not hubby) and our kid got smoky mountain chicken without bacon with a side of onion rings and broccoli.Didn't taste it so not sure. Ended the meal with Oreo chocolate cake with vanilla ice cream ( that was nice).Our server was nice and there is enough parking space. read more

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