Service was great. Food was pretty good; what you expect for Rubys. Restaurant definitely needs updating.

Great customer service With Pamela S. Our order was taking swiftly and she made sure our drink always full. Pamela also checked to make sure if we needed anything. Keep up the good work. read more

Jillian was very personable and professional. Love her smile. She's an asset to your restaurant and company :)

ordered to-go through door dash and they were out of what we ordered. they offered to replace it with a different entree which is totally fine however they wouldn't let us replace with something we actually wanted and so we settled for something else. they proceeded to cancel half the order without notice forcing us to order another entree elsewhere. they refused to offer us any kind of refund or compensation for the other meal. if we had to order elsewhere anyways then we should have been allowed to cancel our order with no problems and do just that. as someone who works in a similar chain restaurant running the to-go service I know these things should not be an issue. read more

I'm not sure if people go to RT for the food but if they do, they must have cast iron stomachs. My wife ordered the Southern Sampler and she asked the server if it was spicy, explaining that her stomach has been a little delicate lately. Assured that it was not, she got it. Poor thing!--a couple of bites of the deviled eggs and she instantly regretted it. She complained to the server who suggested maybe mashed potatoes? She brought out some, so my wife did have something to eat. I tasted the eggs and had to agree that they were much too spicy. My wife and I have travelled all over the world and we are no strangers to spicy food but we were blown away. They really should have comped us her dinner when we complained about the inedible dish but we didn't push it. read more

Our server is a student and she was very nice and attentive. it was a good break from our drive

Do not go here at all! Even though the place was only a 1/3 full at 6:30 pm, it took 20 minutes to get my drink and another 30 minutes to get my food which was not warm. When I went to check out, not one of the mobile devices to take credit cards worked. An hour and a half for a Sandwich and salad. The salad bar was not well attended and some of the items were reaching their bottom. The help even walked slowly and didn't seem to care about their patrons. read more

Loved the parmesan shrimp pasta. Creamy sauce with seasoned shrimp in penne pasta, was what I needed. Fresh tomatoes added a fresh taste to my mouth. I wanted to lick the sauce from the bowl... You need to try this! read more

Ruby Tuesday - Parmesan Shrimp Pasta - Burgers Near Me - Orangeburg, South Carolina

Website takeout is very hard to maneuver! I jumped through all the hoops, indicated all we wanted to order laid out credit card info. Waited for a confirmation and a time for pickup and there was no button to place my order. I have no idea if my order was placed. I then called the store at about 4 pm, got a recording saying they were busy and to get takeout the recording said order on line! Well DUH! That's why I called - to see if my order was placed! HELP! WE'RE HUNGRY! read more

Great and hard working manager Pam, keeping the place running like a well oiled machine, amazing! High quality food.

Great first experience. Party of 2 seated immediately during lunch time rush. Leighann was very helpful and attentive. Following her recommendation for the Endless Salad Bar, we were very satisfied. Will definitely return to try Dinner. read more

I would give it zero stars if I could. The place was pretty full, but there was no hostess at the front to put our name on the list. That took about 10 minutes. Then we got sat at our table and waited about 20 minutes for a waitress and she was not even our waitress. She took our order and drinks. We both ordered white wine. Even thought the menu listed the brands of wine available she had no idea what wines were available. We defaulted to 2 house Chardonnay's. We waited another 15 or 20 minutes and she came back and told us the glasses weren't chilled and asked if we would like ice in our wine....no. I asked what they had that was cold and she then came back and told us that they were all out of white wine. That's when we got up and walked out. read more

If I could post with 0 stars I would. We just stopped at this restaurant on the way back to Savannah. The food was so so. My husband's burger was missing the sauce...that's not the kicker ....our waitress disappeared..after putting our food on the table...first of all I had to get up and go find her just for utensils...after we finished we were feed up and just wanted our check to leave...I had to ask the young man wipeing the tables and another waitress where our waitress was and to also get the manager...so did the couple in the booth behind us. The manager (Andrew) finally came out with some story saying that the waitress was having some issues and needed to go home....Reallyyy after sitting and sitting that's all he had to say . The least he could have done was give both our table and the couple behind us some type of discount or the meal for free. Because of his inability to deal and communicate with his employees and customers this situation threw us behind in our travels by an hour...then to top it off he had a young lady that had just gotten to work to bring our tickets out...she had no idea about the situation...all she knew was that we were all pissed. Wow really. We spent over $70 dollars in there but trust never again. read more

Just passing through and needed a place to grab a bite. The biggest mistake was that we didn't turn around and leave. This place is filthy, the food subpar and the kitchen staff is slow. Just plain yuk. read more

Will never try this chain again, this was one of the worst service ever experienced and mediocre food! 20 min from seating to seeing service staff, another 15 to get drink order (2 beer). Ordered meal at same time as drinks, then well after beer was delivered was informed that they had not had ribs available all day! Changed my order to grilled salmon, when it finally arrived was badly over cooked, rice tasteless, grilled zucchini burnt on one side and not grilled on other. BTW burnt zucchini tastes awful! Husbands rib steak was okay, wrong side, was promised replacement but never came. Over 70 min from seating to food. There seemed to be lots of staff, people wandering around, on their phone, chatting.... Also observed bartender handling menus, money, cutlery etc. and her own mask, then garnishing drinks with bare hands, no sanitization. Glad I ordered bottled beer! read more

Food is similar to other Ruby Tuesday's I picked this location as it was convenient in relationship to the highway and I didn't want to stop by a fast food place. Main reason for my negative review is the slowness and disorganization of the staff, from the hostess to the waiters to the kitchen. It took ~12 minutes after being seated to be acknowledged. From there I chose the lunch special menu (probably most ordered item I would assume). I got the salad bar, and ~35 minutes from the time my food was ordered my mea arrived. After finishing, waiter walk by once and never bothered to grab my empty plate. It took an additional 20 minutes for desert to come out. My drink was never refilled and the empty plate was never picked up. Manager never walked by to check on guests as I've witnessed in other Ruby Tuesday's. Just disappointing experience all in all. If am passing by next time I'll go to the other restaurant that almost shares a parking lot with this place. read more

What's up with all the negative comments about service here? Our experience was fine! Host and server were friendly and prompt. Food was fine...standard Ruby Tuesday. I happen to be a big fan of their salad bar. Also had the new crispy chicken Mac and cheese. Tasty. No complaints at all from me! Pro tip: get the unsweetened iced tea with half the usual amount of peach syrup...splendid and not too sweet. read more

I ordered chicken tenders! I expect better treatment. When I was here they were severely understaffed. I tried to enter to win 1 million dollars but instead i got raw chicken! Now im sitting on the toilet holding onto my baby wipes for dear life. Even a few tables down a nice ladies ribs were undercooked. This place should be shut down! read more

We love Ruby Tuesday & come as often as we can ! Tonight is different. We are traveling & it's taking forever to get our food. Finished my salad, ate our coconut shrimp (which was delicious) but still waiting in our food! It's been an hour since we got here! read more

The food was good but did not give enough food the wait was 30 minutes or more I would not advise any of you good folks to come here

Came in sat adjacent to the bar. Bartender made eye contact but did not acknowledge us. A waiter passed by and addressed the table beside ours. He never acknowledged our presence and averted eye contact. I guess we must be invisible. It's been over 25 minutes and still our invisibility persists. Another wait staff just walked by. Didn't speak nor acknowledge us in any way. I can't complain on the service as there was no service. I don't know about food quality since we never ordered. Oh well. read more

We put in a to go order for 15 people. When we called to confirm they said, "oh I'm glad you called back, we accidentally threw away your order." Then we said we would pick it up at 9:00. We have an hour to drive home and 15 hungry people who have class in the morning. Nope, it's 9:30 and they're telling me we still have about 10 minutes. We'll see... read more

This restaurant is an easy stop on our way hone from Columbia, but EVERY time we come there is a wait that is not necessary. This time we had to wait 20 minutes to be seated when most of the restaurant is empty. Will be going to Cracker Barrel from now on. read more

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We didn't know that this town (Orangeburg SC) was dry on Sunday. Jesus turned water into wine, not vice versa .. sigh, read your *&^# book and get a clue. So we sit at the bar and our waiter let us know. That was the highlight of the night. I had to go get my own utensils/napkin from a table as they served my food without it and left. No ketchup in bottles ... small packets only. Jeese. The Thai spring rolls were US Foodservice 101. I can take something out of the freezer and fry it too. Chicken sandwich was a step below Chick-Fil-A. The water was good ... I'm looking for nice things to say. Getting to this restaurant was hard .... you'd think there was a direct way to get there from the front, right? Hahaha. Not only will we not hurry back to Ruby Tuesday, I'll never, ever, as long as I live, stop in Orangeburg SC again. read more

I have ate at this Ruby Tuesday location a couple of times and haven't been impressed either time. The first time we dined here it was ok; the service was good, but the food wasn't all that great. I would have given them 3 stars on that visit for decent service. As I was on my way back to to Charleston yesterday I decided to pull off the exit for lunch. I was going to just grab some fast food crap and be on my way, but decided to give this Ruby Tuesday another change; and after the experience here I should have stuck to my original plan. I walk into the restaurant and there is a young lady working the hostess stand; she doesn't even acknowledge me right away. I actually had to greet her and seat myself at the bar. Once at the bar the bartender was in the weeds with only a couple of customers, so it took her like 5 minutes before she even greeted me; which she was cold in her greeting. So I ordered and waited for while (maybe 25 to 30 minutes) on a hamburger that I ordered medium well; which came out medium rare. I was hungry and in too big of a hurry to send back the burger to be cooked up more, so I ate the burger; plus I never send food back to the kitchen, nor should anyone (unless you like extra special treatment of your food in the back). After eating I sat there with a dirty plate in front of me for while waiting on the check so I could get out of this hellhole; finally having to wave down the bartender to bring me the check. Once she brought the check I went to hand her my card, but she walked away; luckily I had a little cash to pay the bill. Overall this is a crappy Ruby Tuesday and restaurant in general. Stick with the other restaurants off this exit in the future. read more

I visited this location of Ruby Tuesday twice because I had a family member in the local hospital. Both times, I ordered the salad bar, which was consistently fresh and delicious. The first time, I sat at a table. Their iced tea hit the mark. It took a little while to get the check, but the service was overall good. The second time, I sat at the bar. I got my glass of wine fairly quickly. I like how they offer 2 wine sizes. Needless to say, my convalescing brother had pushed my nerves to the breaking point, so I opted for the 8 ounce glass. It took a while for the bartender to ask for my lunch order. I didn't see him, so they must have had him occupied with other duties. He was quick to ask if I needed another glass of wine. But, back to the hospital to play nurse maid to my brother. read more

Kimani, if you happen to get her as a server. RUN, not only is this place dirty she doesn't even care how long she makes the customers wait along with her manager who obviously does not want to do their job either. The most poorly ran restaurant I've ever visited . read more

The staff is very friendly but the service and professionalism is horrible. Several issues noted while sitting at the bar. -Tap ran out on 2 different beverages and instead of replacing they took it out of service. -The staff taking breaks to smoke delaying customers adequate service. -Not too sure there was a manager present, if so they should be shot. Staff constantly on their phones not serving the paying customers. read more

Orangeburg SC. Not good! This is a train wreck. It either needs to undergo new management or these doors should be shut! There was plenty of staff there, but very few there to help. They act as if they don't even see you. Twenty minutes just to be acknowledged. Then when you are, you try to get it all in at one time because you don't know when you'll be acknowledged again. So be ready to order food when you order drink. And when you get their attention just to cash out, have payment ready at the same time. The worst is, the manager was there, but not managing anything or anyone. Food, don't get peppercorn Asiago sirloin, it won't have any peppercorn & the sides are very small portions. Ordered two, both well done, mine was okay, my husband's was pink inside, but we weren't saying anything. We could not get out fast enough. So, in a nut shell, you will not be over-served or over fed, that's for sure. If you plan on being underserved in every way, you'll be okay. This Ruby Tuesday's makes them all look bad & there are some really good ones out there. It's a shame. Manager needs to go & staff needs some training in Ruby Tuesday's expectations. read more

No Salmon, no onion rings....forgot to make a drink. Not good. Waitress was very apologetic but offering a basic menu and delivering on orders is basic stuff!! read more

I went with my two boys for a lunch date. We were seated quickly.Our waitress, Rachael was very nice and the food was good. I had a chicken sandwhich that had peppers and cheese on it. She suggested the onion rings and tater tots for the boys which they enjoyed. My oldest son also enjoyed the salad bar and smokehouse sliders. We would visit again. read more

First, I would like to actually give this franchise a negative 5 ratings. Once entering this location i knew we were definitely in a wrong place. There was no one to sit us....Upon sitting, it took over 17minutes to get someone's attention (yes, i counted). The service was extremely bad. The worst I've ever experienced and the meal was served luke warm. Gosh, the worst meal I've ever tasted. The meal tasted like something out of a microwave. Never ever would I ever venture into a Ruby Tuesday Again. read more

The previous reviews were spot on. The food was fine. Standard Ruby Tuesday stuff, not great but not bad. You know what you are getting before you go. The service however, is atrocious. I sat at the bar which had more than 12 seats for patrons. While I was there they were between three and five people, including myself, at the bar the entire time. It took forever to place a drink, water or a food order. The bartender for the most part ignored us to make drinks in a corner by where the staff likes to talk. And restaurant business was conducted in front of patrons at the bar. I was in the middle discussions about who was going home early, what time shift change was, who is coming in, and how they were splitting the tips. That meant I was often within arms reach of three or four waitresses and yet had trouble placing a food or drink order. read more

This location is a lot better than the location on Devine St. in Columbia, SC that I reviewed several months ago. The wait staff was very friendly and the food was good. I ordered the Popcorn Shrimp ... I only wish that the portion had been larger. Finding the entrance the the parking lot was difficult but we finally cut through some parking lots and found our way. Good luck and enjoy! read more

I had very low expectations from a Ruby Tuesday but was pleasantly surprised. Nice waiter. I had the avocado turkey burger and it was very good. read more

Tue, Apr 23 - Have been to this location many times previous when I come to town for business; however, this was one of first major disappointments at this location! Even though I was sitting at the bar with two bartenders on duty, they did not remove any dirty dishes, glasses away during my entire time. Instead they seemed to have time to stop and talk and check messages on cell phones. Food was good and came out hot! read more

R u kidding me! The bartender rolled her eyes at me when I ordered extra sauce. No sauce came. We asked politely for water three times. Thanks for nothing, Dana and Samantha! read more

I have given this restaurant the benefit of the doubt several times but the last time that I decided to dine there did them in. They bought me a completely cold rack of ribs. Then to add insult to injury they returned with a rack of ribs that dry and didn't have very much meat on the bones. I will not ever eat there again. I do not recommend this restaurant to anyone. read more

We stopped in here on a trip back from Charleston- it's right off the interstate on 601 in Orangeburg. The restaurant is fairly new and is well maintained- nice and clean, and the staff are very friendly. We started in the bar- not too big and kinda cramped and chaotic for the staff- they do make a good Manhattan though- We have been in here on Sunday and forgot about the archaic blue laws- remember no alcohol on Sundays~ Ya gotta love the South! Here's what I ordered... They have a very nice salad bar with a good selection of fresh veggies Avocado Turkey Burger- Topped with fresh avocado, Swiss cheese, applewood smoked bacon, red onions, and pickles- served on a very good pretzel bun! This went good with a tall Blue Moon Belgian White Ale The food was good. However, the prices at Ruby Tuesdays seem a little high with portion size a little on the small size- makes me sound like a pig?? Oh well, I have a hard time paying 15 to 16 bucks for a small piece of fish I could make easily, and just as good, at home...That's why I went for the turkey burger - around ten bucks with a loaded potato. Maybe still a little high? My wife calls me cheap :) :) read more

I have always had great service here. Always. They waiters that I have had must be the best because I have never had reason to complain. I am surprised they have gotten such spotty reviews in our Yelp community. It is chain food but hey it is what it is. I had the salmon and it was wonderful. On a plank, hot and seasoned well. Veggies were bland as heck and I had to actually add salt. They were not blanched that well either. I can give them 3 stars because the salad bar was always clean and my food was good. But service was always spot on. I hope it gets more consistent. read more

Ruby Tuesday - Lobby - Burgers Near Me - Orangeburg, South Carolina

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