Horrifying!!! We walked in to a few folks running the host stand while in their cell phones. After a couple minutes they told us it would be a 45 minute wait. We asked if we could just eat at the bar and they said "Whatever". We sat for a few minutes and noticed an awful smell. Before we could ask for any help 4 other employees went out for a smoke. Weed I think. You guys used to be a great chain. Do not blame this one on Covid Staffing. There were more employees than guests. read more

Food is good but expensive. Garden bar is excellent..chicken was tender but other than that , just chicken...mashed potatoes are good. The little biscuits are so good. Tea tastes fresh .. waitresses are friendly . The main problem with this restaurant is the LOUD MUSIC!!!! We have visited twice and have asked each time to lower the volumn - all to no avail...the music is not too bad - there is just no reason to have it played at jet plane volumes! We even asked to be seated in a quiet area but evidently there is none. This problem just turns us against eating here. Hopefully someone somewhere will be able to get across the lovely thought of dining in a restaurant with a nice quiet ambiance ....if we want to eat in a sports bar, we will go to a sports bar!!! read more

Ruby Tuesday - Burgers Near Me - Florence, South Carolina

I know that this is a chain but this one is pretty awesome especially if you're passing through the area on business. It's worth staying at hotels around the area just so you can go here read more

Ruby Tuesday - Chicken and south-west hamburger sliders - Burgers Near Me - Florence, South Carolina

We ordered takeout for lunch from the office. I ordered Chicken Carbonara with extra parmesan cheese. When I got my food, it was cold (not the restaurant's fault), but there was no parmesan at all, and if there was any bacon in it, I surely couldn't find it. read more

I take the time and order online a chicken Caesar salad what I got I don't even know what to call it because it didn't have romaine lettuce on it at all it was all iceberg lettuce that's not a caesar salad I'll never ever order from this place again even if they change management it's not worth the money read more

Waited 10 minutes to be seated and no one came. One person that worked there saw us then turned around and went then other way. Other customers advised that we should go somewhere else. They waited 30 minutes on their food and it never came. read more

I would give this place Zero stars if it was an option. After driving 15 hours we got a hotel in Florence and next door was Ruby Tuesday. It was about half full and the other half was all dirty tables waiting to be bused. The place was absolutely filthy, dishes, trash, food, everywhere and no one was cleaning it up. Our waiter was super slow. Even though it was late and not busy our food took forever. The food was also terrible. I think the only reason it's still there ya because travelers don't have too many other options. read more

Had just turned off of I 95 for my days work in the area about lunchtime, and went to this local Ruby Tuesdays mainly because I had a 25% discount coupon. I had the chicken parmesan pasta with a garden salad. Plate was served piping hot with a covering of melted cheese. I've had the dish at other locations and while the taste was fine, I've seen better presentations of this. Server was pleasant and happily accepted the discount coupon. read more

Spoiler Alert: I liked this place just fine! Sometimes I wonder if restaurants like this aren't just an upscale version of the fast food I used to be so fond of, especially when driving cross-country? Who knows? ...but I'm glad we stopped here on our way to Florida. I'd just had a LONG week of teaching 7th graders, and drove here after beating the buses out of the parking lot to start our holiday break. We'd wanted something we could walk to from the motel, so it was either this or the Cracker Barrel. I have to admit I was pleasantly surprised. Our waitress (Elizabeth B) was right THERE when we needed her, without being *perky.* Okay, sometimes being *perky* is an asset, but reread paragraph 2 to understand why this was not that moment. I think she must have been empathic, as she ensured that my Absolut martini was, in fact, extra dry, as requested. The cook was right on, too. His rendition of the "French Quarter Gumbo" was as good as I've had in this type of restaurant. It was bold and flavorful, without relying on an overdose of spices. The chicken was tender and not dry; the shrimp were plentiful, and actually tasted fresh! Best of all, I believe they used real andouille sausage. My wife had the salad bar, so three isn't much to comment on other than what needed to be crisp was, and the rest was not... as it should be! Suffice to say that the next time we pass through Florence, we'll go out of our way (if we need to) to revisit this establishment. read more

This location's Garden Bar was on point with selection! Pico de Gallo, black beans, cilantro lime dressing, artichokes, basil pasta, charred broccoli, there was so much to choose from that I normally don't see at Ruby Tuesday. Was one of the only places open for business during heavy ice and snow. read more

Ruby Tuesday - Garden Bar salad - Burgers Near Me - Florence, South Carolina

You look for a familiar name when you're on the road. In this case, we were moving from near New Orleans To Tarboro , NC and it was time for gas, food and a break from driving. Ruby Tuesday was it. It was about 4:30 on a Tuesday afternoon after 8+ hours on the road and they were starting to stock the salad bar for the early crowd. We were one of three couples in the place ... 7 total customers. There were two servers ... ours and another who was training someone. The food was okay; typical Ruby Tuesday, which is why we stopped. The service was the pits. She got our order and disappeared until she brought the food. When we needed a beverage refill, I had to walk across the restaurant to an area where it looked like the on-duty employees were having a party with off-duty workers. When we were ready to leave, I had to find another server to track her down and bring our ticket ... which when we got the "hope you enjoyed your food" treatment to hustle a tip. It didn't work. Skip this RubyTuesdays! read more

Food was average at best, no draft beer at all. Bar area is closed off. Our waitress was outstanding, very funny and engaging. Nothing special, but there was no other option in my over night while traveling. read more

This Ruby Tuesday (W Lucas Street, Florence location) still owes me a $37.48 refund from September 4th. I have contacted them 5 times, (twice on the phone, twice via email, once in person) provided all my information every time and still nothing but promises. I'm wondering if their refund process is that convoluted or if they just steal from customers. read more

Hadn't been to a Ruby Tuesday in some time, driving through Florence SC we found Ruby Tuesday next door to Cracker Barrell, hindsight is 20/20. The service was extremely slow, the food mediocre at best and the Margaritas were terribly sour/bitter had bartender remake the Margaritas and they were no better. Floors were dirty , windows dirty and hand smears everywhere. Additionally my wife told me the women's restroom was disgustingly filthy, toilets hadn't been flushed full of feces. The hinsight....should have eaten next door! This location somehow reflects why in several areas Ruby Tuesday has closed shop. This location is under poor management for sure. read more

Patrice is the best at Ruby Tuesday's on Lucas Street Florence, SC. Energetic and knowledgeable.

Although it is early the staff was very attentive. It took Crysta less than a minute to come to my table and get my drink order. Erin (bartender) came to explain that the taps were acting up and inquired into what else I may like. I will visit again on my return home. read more

Nice surprise. Easily seen and accessed from the main road. Menu is diverse American fare with hints of other influence. It was a light crowd and the service was on point. Food quality, portion size and price were above average but more importantly, better than expected. read more

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Erica is an absolute amazing server. She may be new but she is going to be very successful. She has all the characteristics in her personality for a great asset to this business. I hope the challenges all face while learning at a new job, along with the impact of customers or coworkers, not take away from her ability to see how amazing she really is. I hope she is there the next time we come to this location. read more

food was horrible. salad bar was why i went and all the lettuce was old and they took it back and just picked the old lettuce out. out of bacon bits. 0/10. will never go back to this location read more

1812 W LUCAS STREET, FLORENCE - Oct 6,2019 - Review is just for this location across from the hotel. The men restroom - Door to the handicap stall was missing and the locking device to the other stall was missing. read more

I've been to one other Ruby Tuesday, and I feel like this one was more upscale on their decor, and service. i was impressed by the service, really prompt and professional. The food was really good, but one of my party didn't care for their hamburger bun. I had the turkey sliders, and really love them. Didn't care for the pickle though, next time I'll have to remember to omit because even after you pull it off, it leaves a cucumber taste on the burger. The salad bar was very well kept, fresh, and lots to choose from. It's a bit pricey, but the service, food and atmosphere is worth it. read more

We have always loved the Ruby Tuesday restaurants but was disappointed in this site while traveling through the state. The rugs are filthy, bathroom was gross, and the music was loud and not appropriate for all ages to enjoy. The food was good and the salad bar was fresh but the place needs some serious TLC for sure. read more

Filthy bathrooms. Mixed up orders on two different table. Didn't offer their regularly served biscuits. The ones like this are the reason behind falling stock value. read more

The customer service sucked. Nobody seem to want to serve. They all just walked around looking angry, so my wife and I got up left.

Decent but nothing spectacular. Their burgers are good but very greasy though I suppose that's to be expected of burgers. My favorite part of the experience is their salad bar, which I could happily eat without any other entree. The service has been excellent every time I've been and the restaurant is always nice and clean. read more

Service has definitely improved at this location. The last two times we have visited the servers have been pleasant and timely. The salad bar is always fresh and delicious. Definitely worth a try. We really enjoy the triple prime burgers. They are flavorful and juicy. Much improved over the past few years. This has gone from the occasional "meh okay" visit to a regular stop. Very happy to see all of the improvements. read more

Ruby Tuesday - Great salad bar! - Burgers Near Me - Florence, South Carolina

The service was lacking. Hostess and waitresses were unfriendly and the food was mediocre.

This is my first time to this restaurant I've been to different locations before and my favorite is Neworleans fish and shrimp with mashed potatoes and onion rings. Coming to the staff they are pretty lazy here it takes 30 minutes for them to get the drinks and another 45 minutes to get the starters and dont ask me about the entrees they will take forever to get those. Besides the waiting time i was expecting the quality would be good just as other locations but it was disgusting after 1hr of wait time i got my new orleans fish and shrimp, the mashed potatoes have those rubbery texture if you over heat them clearly i can see that it has been microwaved whn i got this to servers' attention she didn't had a word to talk. She called her manager and the manager deliberately agreed that they make the mashed potatoes in big batches ( don't know how long it was made) and they microwave it for every customer. So bedsides all those advertisements and high prices is that just for the microwaved food? I will never ever go to any of the Ruby Tuesdays again. Oh no I forgot about the fish, no seasoning, no taste , blend, undercooked and disgusting. My friend ordered a chicken entree which looked and tatsed like a piece of rubber. There are many other wonderful family owned restaurants out there don't waste your time and money here. read more

Ruby Tuesday - Rubbery chicken no seasoning no flavor disgusting experience - Burgers Near Me - Florence, South Carolina

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I'm on my way to Atlanta and stopped here to grab something to eat only because my usual spot" Thunderbird " was getting ready to close. The food was horrible, poor presentation , less than a handful of fries, the salad bar needed attention, dressing was missing , cucumber was soggy, poor customer service. The small chicken tender meal was appropriate for a child under 3 not an adult. The chicken tenders was small, the avocado turkey burger had two small ( very small ) pieces of avocado. read more

Had dinner there last night and it was horrible. It was very empty yet it took forever for our server to come to our table. Then we placed our order and she came back to say that they were out of fries. Then the kids asked for grapes as a replacement and they were out of that too. Then our appetizer contained pretzels which they were also out of. We had to wait on the beer because the keg needed to be changed. They might as well had a sign saying closed for the night. We paid full price for empty plates and substitutes that we had to settle for. read more

Mediocre food. Most of our meals were not cooked the way we ordered. Party of 4, two had steaks, one had burger, and one chicken. Steaks were very under cooked, burger over cooked. Chicken was good. The salad bar was well stocked and looked fresh. The manager did make the steaks right (offered to fix the steaks or cook new ones). Manager did comp us half off one of the meals as well so props for that. It's possible this was just an off night. Probably will try again in future. read more

Visited here last week. Not Impressed. The service was awful. My brother ordered a baked sweet-potato as one of his sides. When the food finally came, the waitress said that the sweet potato was a problem and did he, perhaps, want something else. His glass was empty so he told her that he needed drink. When we were ready to leave, she said that his baked sweet-potato would be "about two more minutes." He said "forget it." We were already disgusted and quite ready to go. We seldom saw our waitress. I think that she may have been hiding somewhere. Even the salad bar was subpar. Last visit. read more

Upon arrival, we were seated, but then, sat for 30 minutes before asking if our server knew we were there. We ordered rare steaks, which arrived and were cooked well done. The meat seemed as though it had already been cooked and was reheated. The vegetables were equally bad. Both the food and service were terrible, and we will not return again. read more

We tried to eat there last night and they were making everyone wait over 30 min because they didn't anticipate how busy the night would be. We were not even allowed to sit at bar area and order a drink while we waited. People were walking in and turning around to leave. Half the restaurant was clean and empty yet they would not let anyone sit down!! Very poor management and I will never return to that location! read more

This one is really simple. While road tripping, I was looking for quick and easy. So I thought I would go to the salad bar. Of course having an all you can eat salad bar is easy if the salad bar is EMPTY. I told them and a few things were filled but anyone who is worth their salt in the restaurant business, knows that you have all of this stuff prepped for easy refill. Somewhat disappointed tonight. read more

Ruby Tuesday is known for its salad bar and for good reason. Burgers and chicken tenders are also good. However, the service is occasionally subpar at some locations. But at the Florence location, the service was friendly, fast, and professional. And the restaurant was very clean. Great job! read more

Took forever with food gave me wrong food drink was water and my nephews chicken was burned

This was without a doubt the worst experience we have ever had in a restaurant! I seriously don't even want to give them a star! Didn't have a waitress for ten minutes then a nice girl helped out and got us a drink. Ordered burgers only to find out they were out of burgers. Ok we will take four chicken sandwiches. Sorry we are out of chicken sandwiches too! Waitress said they were also out of mashed potatoes and green beans! Asked if we could get chicken tenders and fries only to find out they were out of fries! At this point we asked for four to go cups for our beers only to find out they were out of those too! We asked for check and were given someone else's check for fifty dollars! Wait we just had for beers!!! We searched for candid camera!!!! Only to find out these people were dead serious! Close this place down!!! read more

This place is not worth driving by and looking at. Walked in and no customer service. Took forever to get a table and there was no one in there. Silver ware was dirty. Ordered the Asiago Steak medium rare. It came dry and gritty. I could not look at it much less eat it. I will never come here again. AWEFUL!!! read more

Horrible experience. I Ordered to-go. Shrimp kids meal. It took half an hour and still came out cold. They gave a quarter bowl of soup instead of a full serving. That was lukewarm. The salad bar was poorly stocked and not very clean. I won't be eating here the next time I stop in Florence. read more