Food was good. Served promptly.......and with a smile on Audrey's face. Good job Audrey ! Thank you read more

The staff is so personable! The food was pretty good! Overall a good experience. Keona the server was really good at her job.

Plain and simple just awful. Very run down. Service was ok My vodka was ok. But the ice on the side had some strange liquor in it. Philly cheesesteak was OK The bun was horrible. I would not recommend this place. read more

We stopped in for the soup and salad bar lunch and were honestly surprised that there were not more people eating there. I'm a little surprised too by all of the negative reviews. I ordered the soup and salad bar, and both were just what I would expect from a Ruby Tuesday's - did not disappoint. The kids meals were good too - fresh grilled Zucchini with chicken fingers or mini burgers. My meal was $9.99 for a soup and all you can eat salad bar, and it was excellent. How can you beat that? read more

Ruby Tuesday - Cheddar broccoli soup - Burgers Near Me - Florence, South Carolina

Only thing that was even close to good was the music. Otherwise, DO NOT go to this Ruby Tuesday. We should have gone to the Waffle House. They should have given us a tip. Service, sucked. Food, was not good. Lemons made my tea sour. Shrimp, burger and scallops were well below what we expected for the price. Ice cream started to separate which is very nasty, wander how long it was sitting in the window. Never saw a manager which is probably why the service sucked. read more

I took my parents out to eat for my Dad's 83rd birthday. We went to Ruby Tuesday on Lucas St in Florence SC. I was VERY disappointed in the experience. The salad bar was about half the size it was at one time, (no crackers at all in the building) my dad ordered the 6 oz. ribeye. It was paper thin and so touch he could not eat it. The baked potato was smaller than my fist. No rolls or bread, what so ever. There was 4 of us and the bill was over $100.00. I don't mind paying for anything but I want to get what I pay for. I was honestly so disappointed because I thought I was taking him to a nice place for his birthday and was served something not fit to eat. read more

Terrible food and service, dirty salt and pepper shakers, sticky floors, smells like a greasy spoon, never again

1. Took Waitress worker 10 minutes to seat (She was filling salad Bar) 2. Took 15 minutes or so to get Bar refreshments' 3. Food does not look anything like pictures on menu. 4. Hickory Bourbon Chicken (Double) Theres a reason for two, both are very small, broccoli was tasty and the mash potatoes were dished with a very small table spoon. 5. Wife's chicken tenders (4 very small and skinny, maybe 3 inches long) 6. Chicken Tenders sent back, not cooked (raw) 7. My Bourbon chicken got cold waiting for chicken tenders to return. (Who eats dinner while mates' dinner being processed a 2nd time) 8. No compensation ($60 bill) Was very disappointed. 9. Mind you it was noy busy. 10. We do not eat at McDonalds, if I have a choice, of either, McDonalds will be the stop. - This is the second time we visited RT and last time for Ruby Tuesday read more

Ruby Tuesday take out sucks‼ The one time I forgot to check my food before leaving & this morning I see my Parm Shrimp Pasta is literally sauce less & the scallops I added are a measly two. You all should be ashamed for getting over on people like this‼‍ read more

If I could give it less than a 1 star I would! Terrible service, actually we didn't get any service. The hostess seated us promptly, but a waiter never came. The table behind us had to ask the hostess to find his waiter. We decided to leave after about 10 minutes because CLEARLY they haven't been anywhere to be seen for a while. As we are walking out they are chatting it up and smoking a joint outside in the parking lot, 3 hours before closing BTW. read more

Horrible, horrible, horrible! Do not go here to waste your money!!! We ordered 2 deconstructed kebab, the steak tips are Hard Rock, not chewable!!! The worst food I ever offered!! I don't know how service was my BF picked up to go, oh yes, otherwise I would've returned it! Ambience I didn't go in. I don't know I don't want to go in. I hate it and I hate to recommend that you don't go here!! ;-(( read more

Last restaurant on this street we hadn't been to, next door to Cracker Barrel. We came here previously on Fri night and was 45 min wait tonight it was immediate seating. Once you are inside dining area see there are quite a lot of tables. Ruby's has a stand alone salad bar that they offer for $11.99 by itself. I can tell you it isn't worth that price for the choices. Another option is add to entree for $4.99, this is better deal. My draft Blue Moon beer ordered tasted "old" and waitress replaced w Miller Lite bottle even though I said Mich Ultra. Little things like this bring ratings down IMO. Our food was decent although did take a while to be made. The Texcado which is just folded pita bread w cheese, oil, and chicken was good for $8.99. My wife has something w chicken said was good and her Hard Lemonade was strong. All this for $40, 35 if I hadn't added the salad. Overall pretty good meal. read more

See all

I had lunch there today and it was a good experience. I was quickly seated. Salad bar was well maintained. There are daily specials that are a good deal. My mushroom Swiss burger was a bit salty, but still good. I will be back! read more

It's a hell No!!!! I was like how bad could it be!!! Well it could be the waiter couldn't remember barely anything and didn't write anything down. Took forever for just napkins.I was told it would over hour for baked potato The mixed drink was watered down the ice tea tasted weird. The food was ok. My husband mash potatoes were dry. How does that happen? I was like they can't screw up a brownie sundae, wrong again. Whipped cream was separating like it was old, Mc Donald's would been a better choice. read more

Stopped here for the salad bar, and was very disappointed. All 4 bowls of lettuce were old and brown, and they had literally just opened! I even commented to our waiter about how bad the lettuce looked, and he didn't even say anything. The place was dead with no energy from anyone. The waiter was semi-attentive, but just didn't seem to care about providing good service. We'll stop somewhere else next time! read more

Doors leading into the restaurant are filthy. There were not many people to be served: a family group using 2 tables, an angry couple who evidently had been waiting for 30 minutes to be served and the 2 of us. I ordered the chicken Parmesan sandwich with fries. When our order arrived, the fries were good - nice and hot, but the chicken patty was almost burnt. Our water was never refilled and our waiter seemed to be hiding in the kitchen. We had to wait about 15 minutes before another waitress noticed we were ready to leave and brought our check. read more

Everything looked great when I first walked in, and I was seated pretty fast. When the hostess approached the table, I ordered a beer. Upon her return, she informed me that that particular beer tap wasn't working , so I ordered a different selection. Then she came back again and reported that the draft beer was broken. However, returned with a bland-tasting beer that I chose not to drink. When my sample appetizer arrived, I noticed it was missing napkins and utensils, so I asked to speak with a manager. I informed her about the poor quality of the service thus far and the curdled cheese sauce. The manager turned to leave, blinked, and gave me an enraged look as she acknowledged that it was indeed over cooked but brought it out to the table for me to eat. The manager came back shortly after that with the entire check amount plus a discounted coupon code, which I had not even given to her. read more

Ruby Tuesday - Full check amount for horrible food - Burgers Near Me - Florence, South Carolina

The bacon cheeseburger was good, very juicy. Not enough napkins and asked for more but didn't get them. Gave her a pass because she just got a huge party and was very busy. Our food took way too long to come out. 30-40 minutes! We ordered before the big party came in. And it wasn't busy then either. Coming in, the lettuce on the salad bar was not fresh at all. That's all I looked at because a salad bar should have fresh lettuce. Recommendation- absolutely do not go there. Everyone was friendly but ... read more

Simply stated this food is just not edible. I ordered simple things for take out like ribeye quesadilla, chicken Caesar salad and spinach artichoke dip. The ribeye quesadilla was cold and mushy and just disgusting. They forgot to give me the artichoke dip and the Caesar salad was just a regular salad with what I believe to be Caesar dressing but it was so unappetizing I didn't even try it. Just close if you are going to serve "food" like this. read more

Ruby Tuesday - Burgers Near Me - Florence, South Carolina

Went to the restaurant with 3 of my friends at 4:00 p.m. Was concerned because there was only one car in the parking lot. We went in anyway and nobody greeted us, nobody behind the bar and nobody in the restaurant. We looked at the salad bar and it was filthy. I am a food service manager by trade and have taken all the Serve Safe Courses and use to teach the food code, so I can say I don't know how this place passes a health inspection. The four of us walked out and only after we left, someone came out and talked to us. read more

Had take out pork chop dinner chop very fatty and tough. No butter for the corn. Trying to cut with flimsy plastic utensils was difficult

People nice, but service is horrible. Waiting on food for 40 minutes. Finally got it and charged it TO GO! Then got the wrong bill!!! Then the card readers would not work to check out. Find somewhere else to eat is my suggestion. read more

This place is awful! Not clean, the floor was all sticky as were the tables. The seats were all ripped and the food was worse! I can't believe if this is a franchise that Ruby Tuesdays doesn't put their foot down and get the place fixed up, just clean would be an improvement read more

The food was delicious and my waiter was the best ever thanks again Rasheda Keith.... Keep up the good work

My friend and I stopped here for dinner around 7:40 on a Tuesday night because it was one of only a couple sit-down spots on the way back to her house from a community center where we had attended an event. We walked in to a nearly empty restaurant--four occupied tables in the main restaurant and one person at the bar. We had to wait five minutes to get seated at a poorly wiped booth in the bar, then had to wait a good 15 minutes for the bartender, who called out to us from the bar to shout to her our orders. We each ordered an entree with a side plus the salad bar. We got up to get our salad, but the bar was empty of all lettuce. We had to inform two wait staff of that fact, and about 10 minutes later, the bartender finally brings a batch of iceberg lettuce to the bar, saying it was all they had. I made a salad (very mediocre--several other ingredients were either not fresh, missing, or running low, and RT is famous for its salad bar), but my friend switched her order to fries as her second side. The staff had to be reminded TWICE that she'd ordered fries, and we had literally paid the bill and waited 10-15 more minutes before they arrived (by then she'd asked for them to-go because we knew that taking them off the bill would take even longer at that point). My dinner (sliders and fries, because they were also out of tater tots) was both overcooked (sliders) and undercooked (fries). Also, the bartender handed us the unsplit bill (she never asked) on a portable credit card unit and simply left, leaving us to manage the rather buggy contraption with no assistance. There were two servers and the bartender juggling all of five in-house orders and two Door Dash orders until the last 15 or so minutes we were there (and we were there about 80 minutes because the service was so slow) and there was no urgency or organization in anything about their service. We live in the town where this place is, and we have eaten there before with few problems in the past, but we will NEVER go back there again. Worst restaurant experience on the whole that I have had in over fifty years of living. read more

I've been here the last 2 Saturdays with my mom and it's been awesome both times! The service was quick, attentive, and very friendly all around. The food was good and came out pretty quickly. We did the 2 for $24, which comes with an appetizer and two meals. The restaurant was clean and seemed to be organized as well. Overall, great experience. read more

The waitress was very pleasant, and the dining room was reasonably clean. I ordered the salmon and two sides. They were out of broccoli so i ordered two sides of zucchini. My dinner shows up and it is a smaller piece of salmon and like 9 pieces of zucchini. The food tasted great but there was not enough of it. If it was a $12 plate I would not be disappointed. This meal was $24 out the door. Not worth it. read more

Trying to find a place at this exit where I could eat healthy but have a glass of wine. Maybe because I was hungry and had driven all day. Maybe because I'm a sucker for good customer service. But this Ruby Tuesdays hit the spot tonight. read more

Granted it was a holiday and the Hostess clearly did not want to be there, however she couldn't muster even basic civility. The wait staff by comparison were rock stars. Unfortunately the kitchen earned this restaurant a 1 star. Worst chicken Parmesan I could imagine, chicken over cooked, over cooked penne, nothing that resembled marinara and hey where was the garlic bread, MIA. My husband's grilled chicken sandwich was edible --but the fries, how do you screw up fries? Soggy with weird mouth feel. My husband said the bathroom was filthy, had we known this before ordering we would have gone elsewhere. read more

I wish I could give 0 stars. Service is slow, and waitress disappeared for 5 minutes after asking about the soup of the day. We have been sitting here for 10 mins after she said she was getting the check for us and has walked by 5 times since then. We had a child who ordered mac n cheese and fries to come out with appetizers and only the max n cheese came out with the meals after reminding our waitress 3 times. No fries were ever served. I am extremely disappointed in this location and we surely will not be coming back. The food was less than mediocre and the "chicken fingers"were 3 small chicken nuggets. They do not listen to any accommodations to your food, ex: asked for no pico (got extra pico instead) asked for no sour cream (got extra sour cream) They did not provide any dipping sauces that were asked for. Do better. It is also FREEZING cold in here and lighting is weirdly lit with a yellow tint. read more

Awful service! Never going back again. The waiter was rude and we had to wait forever to get our food.

If I could leave 0 stars I would have. The service was awful and I had my food and drink forgotten. However, when I mentioned the missing food and drink it wasn't brought to me for another 45 minutes. There is simply no excuse for this poor of service. read more

Zero stars. Worst restaurant I've been to. Mold on kids grapes. Steak raw. And not a single dime comped from the bill. Absolute trash hole. Waitress was nice and wasn't her fault everything else was awful. Although she didn't have much urgency. Worst road trip stop so far. read more

Not a fantastic start for this establishment. To begin, we waited forever to even get recognized when entering the building. A bell would be a good start to get some decent service. The lady that sat us was friendly. Upon ordering our food, our waiter was too busy looking around to listen to our order - and no. He did not write it down. So when our food came out overcooked and incorrect, to say I'm not surprised is an understatement. Spinach and Artichoke dip app: good luck. Came out 2 minutes before our food did. Steak: overcooked. Rice: overcooked. Chicken dinner: the entirely wrong one. It's a good thing I don't have a mushroom allergy. Instead of getting the Chicken Fresco like I asked for, I got the Chicken Asiago. Which has mushrooms. A drink refill? Good luck. Our waiter was more worried about serving the other table instead of us. The same people who walked in 10 minutes after us got their food 15 minutes before we did. And we placed our order first. To say I'm not impressed is an understatement. We won't be back. I'm sincerely disappointed. They have such great potential here but lack the staff capable of making it such. read more

Poorly made! Don't waste your time or money. I've had this dish several times(chicken quesadilla) but this will be my last time from this location. I arrived for pickup on time and my food was still cold with half melted cheese. read more

Ruby Tuesday - Chicken Quesadilla - Burgers Near Me - Florence, South Carolina

Not the most clean place. Ordered a 12oz NY steak (med well) and it was cooked like 3 terms up (you might imagine) trying not to make a scene i decided to ask for some bbq sauce (just to be able to swallow it) but when it finally made it to our table i was done with the rest of my food! So no point! Guy who served us needs a little training in costumer service as well...Wont recommend eating here and look for more options if possible! read more

The food was just okay. The wait to take our order was lengthy. Our sever was nice . The food was fresh. Glad we stopped.

Don't waste your time or money!! Dirty so dirty and the food was cold and undercooked. Don't get me started on the bathroom they should take out the open salad bar. Definitely not sanitary read more

Ordered a hamburger with cheese and bacon to go. One of the worst burgers I've ever had. The burger was so overcooked. It was dry and crusty on the edges. There was one slice of tomato that was the size of a Roma tomato slice a tablespoon of shredded lettuce. No onion (which is listed as part of the burger) no Mayo no mustard. HORRIBLE. I won't go back. I gave this restaurant a one star because it wouldn't let me post until I rated it. Too bad there aren't half stars. read more

This place was a big disappointment. I was there the night of Sunday, July 10th. They were out of brisket and fries. Who runs out of fries????? Half the menu was based off brisket and fries. No silverware for my salad. I watched the lettuce turn brown before a nice person next to me, gave me their un used set. No one looked like they were in charge at this place. Corporate should take over this location and clean house. Good luck. read more