As full-time travelers living life on the road in our rolling home as missionaries, Cracker Barrel has become one of our go-to spots across the country--sometimes even doubling as our overnight stay! We've seen our fair share of locations, but this visit truly stood out. From the moment we walked in, we were greeted by Michelle, our server, who was an absolute gem. Friendly, thoughtful, and genuinely kind, she made us feel right at home. Her service? Spot-on in every way. We were so impressed, we asked to speak to the manager--also named Michelle! Just as warm and welcoming, she seemed to radiate the same positive energy we felt throughout the restaurant. You could tell the whole team was in sync and happy to be there. It wasn't just a meal--it was an experience. Cracker Barrel, you knocked it out of the park with this one! Blessings, David & Denise read more

Cracker Barrel Old Country Store - Freshly Brewed Premium Coffee - American Near Me - Florence, South Carolina

Got the fried catfish meal to-go. Catfish was good. Fries were old and had hard ends, and very dark (old oil?). Also feel I should have gotten more fries? I ordered to-go at 8pm, hope they weren't sitting there from lunch time. I asked for extra lemons and they looked like the ones in the picture but in a plastic container on the side. The lemon on the fish looks like USED lemons were given to me (see picture) !!!!!! There was NO lemon juice to squeeze out!!!! Seriously was it used by someone and given to me? There is no way that these were new and looked like that. I hope they are not taking them off tables and given to customers !!!!!!! Kitchen has no quality control, and management is not paying attention. The catfish was good at least but for 18 bucks I should expect better. Seriously- get it together read more

Cracker Barrel Old Country Store - American Near Me - Florence, South Carolina

Wear long sleeves or a jacket because it's so cold in the restaurant. The breakfast was was good and service was, but it was impossible to enjoy while cold air was blowing on you and the meal. read more

The menu I was given was tattered and old. They to invest in some new ones. I had the chicken fried steak, it was warm not hot . It tasted like it had been sitting in warmer for long time. The steak fries also just warm. The plate was sloppily put together with the Mac & cheese on the rim of the plate. I use to look forward to goin to Cracker Barrel! Not anymore. Even the coffee wasn't hot! read more

I have stopped at CB many times over the years. The food is always a 3 at best. The other night I web at with a friend and had their new menu which included new, different dinner entrees. I had a steak and broccoli with a salad. It was a 10 oz NY strip. My expectations were not high to be honest. The steak was delicious, cooked medium rare, and tender, the salad was excellent, and the broccoli was cooked just right (not soggy). Our server was also very nice and waited on us immediately. She brought (without asking) pepper sauce for the collard greens we had. The restaurant itself was a Cracker Barrel; but clean and interesting. I would definitely go back for another steak and try it again. Did I mention that the steak was only $19! Not bad in this day and age for steak prices. read more

Waiting at the podium for a hot minute before anyone noticed us there. Food was ok, But waited on biscuit's for the entire meal and when i pointed out i hadn't got my ketchup the waitress Marissa M. had the worst attitude and was very dismissive about the fact we were waiting so long for the biscuits she even asked us if we wanted and tried to blame it on another person who brought out food out. All together quiet place to eat. read more

Cracker Barrel Old Country Store - American Near Me - Florence, South Carolina

Breakfast this morning and it was very good. Diane took good care of us though we didn't see her for quite some time after our meals arrived. A manager was doing coffee patrol so that all worked out fine. My wife chose the French toast breakfast, no eggs or meat. She really enjoyed the fried apples with it and it was helpful to have two bottles of syrup. "Breakfast Benny" for me, a base of one of Cracker Barrel's excellent biscuits split in half topped with a slice of Impossible Sausage (50 cent upcharge), a basted egg and then hollandaise sauce. Presented nicely with a portion of hashbrown casserole. Delicious breakfast and we enjoyed ourselves. Especially so since we had spent the night in the parking lot with the Sprinter van. Yes, Cracker Barrel tolerates the RVers and we left it as nice as we found it. [Review 20701 overall - 1107 in South Carolina - 1682 of 2023.] read more

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Food is decent though they altered their breakfast menu and half of the stuff they once had is no longer on the menu. Also the hostess here is the least friendly and welcoming hostess ever. read more

Had a nice meal at this location. We had the newer chicken breast special. My chicken, potatoes and broccoli were good. My wife liked her meal except for the green beans. She did not think they were good at all. Service was very good. Server kept our coffee cup full. We also had cinnamon rolls in a cast iron pan. Those were excellent.. a very good Cracker Barrel location. read more

A lady in the retail side gave a warm welcome upon our entrance. the hostess sat us down and it was very smoky. I asked the wait if we could move and she asked the male manager )and explained why). He didn't hesitate to accommodate us with a table that would probably be better. he mentioned that he had just added logs to the fireplace, but he also turned on the fans to help. He said it should be"die down" in a few minutes. The waitress said it's always smoky like that. By moving to another table, our waitress said she forgot about us, so there were things we didn't get or we had to ask someone else for. I've never been to a Cracker Barrel that was smoky like this. The food was good but would had been better had we gotten the condiments and bread with our meal. read more

The general manager there Michelle is terrible.. I heard the way she talked to a young server making her cry... Food was cold I asked to spe ak to manag ment and over heard Michelle say who cares put it microwave.. only good thing was server named Kristina she made the expience great.. this was 2 months ago... Management and food 0 stars service 5 read more

Probably some of the worst food I've ever eaten...ordered the chicken fried chicken with fries, fried apple slices, and corn. First, they forgot the apple slices, so I paid for a 3rd side I didn't get. The chicken was dry, and the sauce was gloopy and cold. The steak fries where also cold and dry. Ordered from their website which used doordash to deliver which could be the reason for cold food. But doesn't excuse forgetting an item and dry, dry food. read more

Taking my son from Fort Jackson to Fort Lee and stopped at the always reliable Cracker Barrel! Our wait time was minimal allowing us to stretch from travel and use the facilities. Our waitress was super friendly and attentive. I ordered the lunch meatloaf with mashed potatoes and okra plus the beans and greens with cornbread. I must admit the beans and greens were so good with the cornbread I only had a bite or two of the meatloaf - however my son was happy to finish it off for me! The okra was pale and mushy - not crispy, but perhaps I should have asked for it to be crispy. Although I cannot remember what my son ordered, he said the biscuits were melt in your mouth delicious - and he ate every one of them! His girlfriend had the lunch chicken and dumplings - her favorite - and the first time I've seen her eat everything on her plate! Very satisfying meal to get us back out on the road. read more

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Went for a late lunch early dinner at the Florence Cracker Barrel. When I walked in a lady (whom I would assume was the Manager) put my name on the list and told me it would be five minutes. There were pleanty of staff, plenty open seats but they (for what ever reason) were not seating people. Ironically, most of the wait-staff were standing around chatting with each other and not helping anyone. After a 20 minute wait I just gave up. Do better Cracker Barrel Florence, do better. read more

This location is right off exit of I 95 where most Cracker Barrel's are next door Ruby Tues. This was first time I ever ordered dinner from CB always breakfast previously. Hamburger steak was okay w A1 w 2 sides for $7.99. My wife first time to CB was impressed by her maple chicken, cole slaw, mashed potatoes, strawberry jelly, mildly sweet tea, and general store. She thought the food was really good high marks. The bill was $25 for two entrees, that's a good deal. read more

Cracker Barrel Old Country Store - Meal - American Near Me - Florence, South Carolina

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This location is nice and the food was very delicious but the service I received there was less than I expected, my boyfriend and I went around 7, no where close to closing time, but the waitress we had seemed to be in a rush. We were the only people in her section and We could hear her begging her boss to allow her to go home early due to a slow day and that she just wanted to go home but she was scheduled to stay, and was telling the hostess to not seat anyone else in her section so her boss could see it empty and let her leave. my boyfriend and I were having great conversation over our meal but the demeanor of the waitress made us feel unwelcome, while chatting, she stood at the kitchen door and watched us eat and I was still visibly eating my food and she asked me for a box, i felt rushed. After finishing our meals we were going to order dessert but she brought us our check before prompted and never asked us for any dessert. I can't say we were loitering around, we were only there for probably 20 minutes until we felt uncomfortable and just left. I'd eat here again , and it was just a one time thing and i understand the demand of a hospitality career, I just feel some conversations should be private and visitors should feel welcome. read more

I was in the restaurant after Christmas, it was very busy, but the manager on duty I do believe her name was April Smith, walked over to each of us even the ones that were waiting and assured us that we would be getting a seat in a timely matter. She was right. She was seen walking around to each and every table and even helping out with the guests waiting to be seated. She was such a pleasant manager and very helpful and thoughtful. read more

Can't really say much for eating in because we ordered carry out through the app. The food was pretty good and there was a lot of it. The ordering system so sort of confusing but I made it through the maze, and the pick up a bit confusing. The saving grace to all this was made by one man, Reggie. Pick up orders were behind but he keep it run and with so much care and grace that it made you look forward to seeing him bring out orders, even though it wasn't yours. He is a prime example of Customer Service. Thank you Reggie for your outstanding work! read more

Carry out. Ordered pancakes and received no syrup. Ordered corn muffins and did not receive them. Ordered two salads that show they come with tomatoes, cucumber egg...only came with cucumber...literally lettuce, cucumber a little pile of cheese. read more

The food was subpar. Biscuits were hard, it seemed like they just wanted to get rid of them. The manager actually said they keep them in the warmer for 90-minutes, is he kidding? Had to wait for fresh ones. Very dark and gloomy restaurant. Reggie is the only good thing about our visit. His service was very good. Other than that, nothing to write home about. read more

Usually dependable standard fare and can expect great service . Dont make me type more than I need to

Our server Sandra was fantastic!! This restaurant is clean and the food was great! The portions are large,so be aware! We also enjoyed the old fashioned country store when we first came in. read more

Excellent experience. Upon arrival I saw that the parking lot was full so I was concerned about the wait time. I was seated in less than 10 minutes, and greeted by my server, Samantha, in less than 2 minutes. By the time she returned with my drink I was ready to order. My meal quickly arrived and was delicious. The turkey itself was good, but the seasoning in the breading and the gravy is what really made. The biscuits were fresh and hot. Everything was excellent. Samantha keep by drink full without me having to ask and even provided a drink to go before I asked. Samantha did all this while respecting my pace. At no point did I feel rushed. I witnessed some cohesive teamwork between the wait staff and the busser. The bussers, the unsung heroes so to speak, were quick to clear, clean, and reset the table. The manger was very present. Not only was she physically there in the dining room, and occasionally ducking into the kitchen, it was evident that she was truly managing all the ongoings of a well oiled machine. read more

Cracker Barrel Old Country Store - Biscuits - American Near Me - Florence, South Carolina

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Worst Cracker Barrel I've ever been to. Waitresses are not attentive and very rude. The blonde waitress with a long ponytail ignored my three old and husband after she stated that she would be right with us. She was too busy chatting with her friends and eating food at another table. When I approached her if she would take our order, she stated that she wasn't our waitress.... I will never forget this horrendous and unacceptable experience. A few tables sat after us received our food even before we placed an order. If anything, I felt that the waitress was racist as I was the only Asian customer there. I will never forget how this establishment made my family and I feel. read more

Out of town and looking for a good stand-by for lunch. Cracker Barrel is generally a good bet, and this one was packed when we Initially drove by, so after an hour or so of looking about Florence, we went for lunch. Our server was amazing but the kitchen was on a break I suppose. I had catfish with coleslaw and pinto beans. My wife ordered chicken and dumplings with spiced apples. My meal was good; it came out at appropriate temperature, but the pintos were a little dry. Her meal? Cold, thick on dumplings with little chicken - although what she had of the chicken she lauded as "very tender". Of course, we asked for a re-heat, but I'm sure most would agree that is an appetite spoiler. Long story short...despite our server's excellent attention to us and our love for Southern Cooking, I think we will probably look elsewhere next time. PS. The manager visited a table next to us to apologize for a delay in their meal, but cruised on past us. Makes you wonder, don't it? read more

I had the Sunrise Sampler and my boyfriend had the Uncle Herschel's with the catfish. The meat in my sunrise sampler was hard to chew, to the point I couldnt finish it (and I always finish my food!). The hashbrown casserole was interesting but edible; ultimately a cheesy soft hashbrown. The gravy and biscuits were average, nothing special. The grits were probably my favorite part of the meal. Very tasty! My boyfriend thoroughly enjoyed the catfish! We enjoyed the game that was on the table and appreciated the kind service. read more

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Florence SC location. 1.30 pm on a Thursday. Not busy. Waited 10 minutes to be seated despite a manager chatting nearby and kept looking over at us. Very nice waitress promptly came over and took our drink order. Asked if we would like biscuits. When they arrived, I noticed right away that they were not much bigger than a 50-cent coin. They were dry and very crunchy. Not at all like the soft fluffy biscuits Cracker Barrel was famous for. We noticed the drastically reduced number of menu choices, with many of the long time classics no longer available. My table mate ordered the chicken fried chicken with FF & mac n cheese. It also came with a serving of white gravy. I ordered the tips, tenders and shrimp. Along with FF & slaw. Didn't take long for the food to arrive. Neither plate looked very appealing. My food was practically cold and my friend's just barely warm. His white gravy was more of a solid cold lump. I noticed the fries were battered, something new which the menu neglected to mention. The beef tips were over cooked and very dry. Perhaps due to the garlic butter sauce being left off for some reason. The chicken tenders were tiny, mostly breading, very greasy and looked as though they had been cooked in old oil. The shrimp were fine despite being cold. I used to love Cracker Barrel's cole slaw. However, I think the recipe has changed as this was not the rich creamy slaw I was familiar with. My friend ate one of the two pieces of chicken fried chicken stating it was a bit dry. He enjoyed his Mac n cheese and fries. Our drinks were replenished often, and plenty of extra napkins were provided by our waitress. She was a little taken aback that we declined a to go box for our leftovers. All in all I would say the service is reasonably good. The food on the other hand was sorely lacking in flavor and appeal. Will I eat at this location again. Probably, based on past experiences. Though I may opt for breakfast next time. read more

Cracker Barrel Old Country Store - Beef tips, tenders and shrimp platter with 2 sides (fries & Cole slaw) $16.99 + tax - American Near Me - Florence, South Carolina

Stopped here for breakfast while passing through. I've seen plenty of Cracker Barrels but never been in one. I've been missing out. We had a great breakfast here and the place was bustling. Service was good, the coffee was hot, and eggs and hash browns were served up plentiful and delicious. I'm not a biscuit eater, but my friend had some and said they were good. We were there before Christmas, and the gift shop in the entry way was full of pretty things to tempt you to buy more than breakfast. I was not interested, but liked the atmosphere (though it did look more like you were heading into a shop, rather than a restaurant!). read more

Cracker Barrel Old Country Store - Sunny side up eggs with hash browns - American Near Me - Florence, South Carolina

Another Cracker Barrel stop over that tops the chart. So RV friendly and great way to start and end the day with a great meal. Had the catfish for dinner (a normal for me) and it was great. Service was quick and friendly, food was hot. It was a packing parking lot. Thank you Crack Barrel for your attention to the RV customer!!!! read more

Cracker Barrel Old Country Store - American Near Me - Florence, South Carolina

Stopped in for a quick bite to eat while traveling North. Fairly easy access off the frontage road when you get off I-95. Considering it was a bit after noon, parking was easy to find. Christmas smells greeted us at the door! We were quickly seated and before we barely had a chance to even get seated our server Jean popped up to take drink orders. I could rave on and on about the phenomenal Jean but I'll get on with the review. I ordered the lunch special - Meatloaf. It did take a bit longer than anticipated to arrive at the table however Jean was on it. When it arrived, she had gone above and beyond and had the kitchen add another lunch portion onto my plate due to the extended wait (without me ever even saying a word another wait). Tea glasses never went empty, biscuits and corn muffins stayed hot and fresh on the table, and we never ran out of napkins. The restrooms were decent - a bit aged but clean. Overall I'd highly recommend this restaurant. read more

Went inside and was stared at but didn't receive any assistance, not trying to pull that card but we were the only blacks in there and nobody tried to help us but kept walking so we left. Terrible customer service!!! read more

This is a shameful excuse for a Cracker Barrel. Our food was actually gross ... my husband's pancakes had been cooked on the griddle after beef (hamburger flavored pancakes anyone?) and the bacon came out basically raw. We asked for it to be cooked a little more and it came back after we had finished the rest of our food and it tasted so awful I spit it out. Biscuits were literally an inch high; I was actually surprised that they could be that flat. Eat anywhere else but here. read more

I ordered the grilled chicken, mashed potatoes and okra. They said it would be 15 minutes to cook which was fine. It wasn't even 5 minutes later and they called my name. I took my food to go and when I opened it the chicken was cold so I heated it in microwave. The okra was not fresh cooked either. The chicken was tender and good but cold. Disappointing. read more

Food was delicious and service was good. My freinds and I have always loved this place and this time was no exception.

Cracker Barrel is like slipping on your favorite pair of shoes... comfy and fits just right. Always consistent, you know what to expect, familiar surroundings and good, old fashioned country home cooking. Our server, Monique, at this roadside CB, was as attentive as ever. We didn't have to ask for a thing; she brought extra napkins, honey, butter, jam, lemon, several bottles of their REAL syrup and every other item you could think of! My eggs came out perfect, which is quite a feat, as I'm a picker orderer! Our cups were always filled and our breakfast came out fast so we were back on the road in no time. Smaller than most CBs, but just as cozy and clean! In an area where there's slim pickings for eateries, you can't go wrong with Cracker Barrel! read more

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Don't waste your time. I would have preferred to starve. All of food was cold and eggs were undercooked. Bread was like hardtack.

took 20 minutes to get our drinks. then another 5 min to take our food order. Then they never brought the vegetable till my husband finished his main dish. My chicken and dumplings has maybe 0.3 oz of chicken! Charged us for the appetizer we never received. Brought the ticket and said have a good evening. Big Fat Nope for me! read more

Cracker Barrel Old Country Store - nothing but dumpings! - American Near Me - Florence, South Carolina

I will say on occasion you get a decent (not exceptional) experience at this Cracker Barrel. More often than not, the tables aren't well wiped and the chairs rarely are. If there is a problem with your food, the kitchen will only fix the part that was wrong. Ordered a bacon egg and cheese sandwich on toast with egg hard fried. Egg was actually cooked sunny side up. When it went back to kitchen, what came back out was the same top toast, same bacon, same cheese (all cold) a new egg and a piece of bread (not toasted) on bottom of sandwich. There was still runny yolk on the plate they sent back out. When I looked at my bill, they had charged me for a southern half and half tea instead of the unsweetened I ordered. This means they charge you more for half sweet/half unsweetened than they charge for soda. When I asked waitress about it she said that's just how much tea is, when I asked her to ring up another tea so I could show her that was wrong, she said I am not going to wait on you anymore because you are rude and she walked away. Always check your receipt cause they are shady. read more

Cracker Barrel Old Country Store - They charge more for Southern Half n' Half than they do soda (and I ordered unsweetened). - American Near Me - Florence, South Carolina

I had a great meal thanks to management correcting a rude new employee who thought asking when does breakfast end was a stupid question. I had no idea you could eat breakfast here anytime. The breakfast was great. My husband and I enjoyed our meal it was hot and freshly cooked we had no complaints Thank you Ms Terry and general manager for a memorable meal we will be coming back enjoyed the chicken fried steak and eggs. read more

Person running Togo orders needs to find a new job, didn't receive all of my food and argued about giving it after receiving what was missing still had stuff missing. read more