A manager at this location stood around the bar for over 15 minutes talking about who to cut next but never greeted a single guest. Fruit sitting on the bar counter clearly past due for a refresh... yet it's in clear view of customers. However I am giving a 4 star rating for the service staff. Those that were waiting tables and on customers for a paycheck are amazing. But the salary staff really needs to step it up. A location can only perform as well as the manager. And if that's a clear indication... read more

Ruby Tuesday - American Near Me - Elizabeth, New Jersey

I usually don't review chain restaurants, but when I do. I make sure it's serious. After watching a movie at the Jersey Garden Lowes, we decided to finish the night off with dinner. I knew we should have just stayed in the mall and go to Chili's Too. Let's just say I have never used the Feedback option for a restaurant, but I was just so peeved. Here is the feedback I left for corporate: I just returned from a very frustrating experience at the restaurant. It was relatively empty and there seemed to be plenty of staff. In fact, there might have been 2 managers. We were warned that sitting at a booth instead of a table, which we were originally offered, would result in some time before a server would be able to help us. I didn't realize it would turn into a hair-pulling experience beginning to end. We had been going through the menu and finally decided what we wanted to eat. We put our menus down to show we were done. It was probably 15-20 minutes before one of us went up to the hostess to ask where our server was. Our server then came to the table, apologized for the wait saying the problem had to do with a shift change and told us the manager was on his way. Personally, an apology and and resuming normal service would suffice, but I am not one to argue with a company's standard procedure. The manager asked us if we were getting anything at the bar. No. He then asked us if we wanted any appetizers. This is apparently industry/corporate standard. I don't like this option, because we know what we want to eat. Why would we add to that? Simply because it's free? The food was prepared super fast. Definitely moved our ticket to the front. Arrived ahead of our drinks, in fact. Fish tacos, lobster mac and cheese and Prime bacon cheddar burger were all delicious. I even had an entire claw from the lobster mac! At the end of our meal, the waiter takes our plates, but he doesn't ask us if we wanted dessert right away. Instead he comes back after 5 or so minutes and asks us. We, wanting to just finally be done with the meal, told him No. Instead of bringing us the check right away, he helps two other tables (one of which he brought them a check). This takes another 10 minutes before I have to tell the manager directly what our server was doing. There was no apology this time. The manager simply tells me he'll get the check. I hope this can be corrected for future customers. Hopefully it is just an outlier and does not usually happen at the restaurants. Thank you. read more

This Ruby Tuesday is worse in all aspects on terms of food compared to its other locations. The tables and plates are filthy and aren't kept clean. Even the salt and pepper grinders are soiled. I had to go to the bathroom after just handling the menus to wash my hands. That was a first. The food is also horrendously smaller in portion compared to what we've experienced. Either my table grew in size, or the plates shrunk. About 20% in portion size if I'm estimating. All of the entrees looked like as if they were ordered from a kids menu, and we don't even like large portions. What's the deal? I had the fish tacos with the salad bar. The salad bar looked sad and wasn't wiped down for over 45 min's while we were there. Most containers or sections of stuff were empty and needed to be refilled, yet nobody was interested in doing it. No croutons, oh well. The fish tacos were disgusting. The fish itself was mushy in texture like it wasn't even fish. The tortillas....weren't tortillas. Even the store-bought ones would have done fine enough. Other people in the table ordered stuff with chicken such as the tacos or quesadilla. Both said the chicken was ultra fatty and needed to be trimmed of fat. Nothing was hot, it was just lukewarm. The only good thing was the service. Albeit passive-aggressive and turning aloof once knowing we weren't buying specialty drinks, our waitress did her job better than the cooks did theirs. Maybe you'll have better luck when you come dine here. Who knows? Maybe we were there on a bad day. Either way, we won't be back. read more

Food was great I had crab cakes mash,and broccoli. The biscuit were a cheap imitation of red lobster but they tasted good. Our server was nice and next time I'll try the salad bar!!! BUT MY FORKS WERE DIRTY OMG STAINS AND HARD FOOD STUCK ON YHEM DIRTY... read more

Ruby Tuesday - My folk was dirty Ewww!!! - American Near Me - Elizabeth, New Jersey

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Set my expectations low and failed to even achieve a modestly low bar. Couldn't help thinking about Ricky-Bobby in "Talledaga Nights!" Terrible service. Rude waitstaff. I asked for no lettuce or tomato on my burger and you would have thought I'd asked for a Maserati on the side. No refills, no utensils, no napkins offered. Offered two, (2), T-W-O different entrees rather than what I ordered. Went & retrieved my own condiments. Staff was bitching about who had to work on Mother's Day... work wasn't getting done while I was there.... is another week gonna matter...??? Will eat food at the airport hotel (an even lower bar!) next time or will order a pizza. read more

first and last time i will ever go to this location. food sucked was burnt or over done!!! the server was a real bitch and tried to rush us out before we could order dessert. elizab m really rude and likes to talk shit about people like they cant hear from a foot away how professional to call someone a cheap mother f**ker if i was not with my family she would have heard my mouth the way she spoke about my husband very very very unprofessional she thought she deserved 20% hence why she circled it and put a star!!!! yea right not after you try to rush people out without asking if anyone wants dessert since we were there for a birthday!!!! read more

Ruby Tuesday - American Near Me - Elizabeth, New Jersey

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This is my first Yelp review. This place is a mess! I sat at the bar for an hour begging for a new beer and some food. When I sat down,sure they gave me the menus, and then NEVER for an hour, asked me if I wanted to order food. Nope, they hung around at the back of the bar playing grab ass with each other and totally ignored the customers. So I left and asked for a table. Wait staff was fine, but the food was horrible. The grease was dirty making the fried foods dark and tasting burnt. I sat and watched the manager sit at the greeting station sit there and pick her teeth! Gross!!!!! I would in the future go into the mall and try Chili's or something else. read more

Checked in with a friend, bar maid was friendly and polite service was very good and clean. Good salad bar and entre was good

You know, I'm such a pushover on these reviews! But you also know that I don't rate on some nebulous standard of what 5 stars should mean, I rate based on how well a place meets the need for which it's intended, and tonight it was wings and beer. I walked up to the bar and said, "Wings and beer." The young lady at the bar said, "Hot or mild." "You tell me, what do you think?" "Mild". "Ok, give me mild with a side of hot." Then she said, "What kind of beer?" You know me so you know how the conversation went from there: "You tell me, what do you think" "I like Blue Moon." "Ok, give me a Blue Moon," which I usually don't like if for no other reason than it usually comes with an orange wedge and especially since the angry looking non-communicative oaf with the f-off arm fold next to me had a PBR (see The Saloon), but I put myself out there so I had to stick to my guns and get the Blue Moon on her recommendation. Well may I say the tall, ice cold Blue Moon appeared immediately and shortly thereafter so did the wings, which have never been hotter (with heat) and the spice with the side of hot was perfect too, so coupled with the other courteous and prompt bar girl looking just like the star of Divergent, it certainly rated a DJ 5-Star for delivering exactly what I came for. Hopefully they'll work on their Yelp rating, which the young ladies were inexcusably ignorant about, because this is a nice little place and the salad bar is second to one (the salad bar at work, you figure it out!). read more

I got a wing appetizer and a 12 ounce beer, the wings were $12 the beer was $8, I paid $20 for a room temperature beer and eight of the smallest wings I've had in my entire life that I am 100% sure we're cooked in a microwave, they were soggy and terrible. read more

Ruby Tuesday - American Near Me - Elizabeth, New Jersey

First time in Ruby Tuesday and what a disappointment. The portion was so small for the price they are charging. I ordered a chicken entree, with one side, and a choice of the salad bar. Seriously when the food came out, I felt like I ordered from the kid's menu or something. For $13.50, I had a small chicken breast with (perhaps) store bought bbq sauce pour on top with melted cheese. There was nothing tasty about the chicken. I chose onion rings as my side, and I swear there were like 8 small onion rings on my plate. Thank goodness for the salad bar. The entree wouldn't have full me up. I also ordered a shrimp appetizer dish. I was tastier than the chicken entree but not amazing or anything. The place was clean and the waitress was friendly, which why I give the place two stars. But definitely would not be coming here for a meal. read more

We were well treated on our visit we had just came from watching The Lone Ranger and I need a drink to help me lose the memory of that atrocity. I had the ribs and shrimp dinner with a few LIT's. The food was good my drinks were strong ( compliments to the bartender) and the salad bar was fresh. The waitress was friendly and attentive the booth was nice and clean. The evening was great. read more

Waited close to 15 minutes before even took my drink order. After another hour of no service, I walked out. The service is ridiculously slow for an empty night. A waste of my time. read more

I ordered the salad bar because I was looking for a light and healthy meal. Grabbed a plate and it was dirty... underneath another dirty plate and on and on.. disgusting dried on food and gritty coating on every plate. Finally find a clean one and on to grab some salad. Everything looked old. Carrots were in water and frozen, mushrooms looked slimy and old. Hummus had a hardened coating on it like it was left uncovered in fridge. Simply put the whole display was gross. I informed the manager and she took it off my bill. I watched her and the staff looking over the entire salad bar. It seemed as though they took my complaint seriously and we're going to replace everything and do a deep clean that was much overdue. It's too late for me though. I'm disgusted with this restaurant. read more

The manager that is supposedly the manager is flirting with one of the co-workers everyone is loud and yelling at each other and no one is professional. The waiter is eating his food before we got ours and has not refilled my drinks. This is a horrible and I unprofessional environment and WOULD NEVER COME BACK HERE! The manager is just like the little boys and girls acting wise like his co workers which he should be in control of ! read more

I don't usually eat in Jersey so this was different. The downside to my lunch here was that there was a sugar wrapper in my brother's beer and the waitress took forever to get us water (I had to ask) Otherwise, my georgia peach was really delicious and my steak with fries was good too. Everyone enjoyed the meals they had and the waitress was super sweet to us. read more

Good for Food Allergies Our daughters have peanut allergies and when we asked about safe foods, they handed us a binder of foods that were safe for peanut allergies (and others). Chicken fingers were moist and didn't look pre processed but the honey mustard look watered down. The ribs were true to their description...fall off the bone but must have been laced with MSG as I was very tired afterwards (or was it because of the large meal???). Wife had the grilled chicken which she thought was too dry. And my other daughter had baked ravioli and found it too cheesy. Overall better than I expected for a chain restaurant. Convenient for the hotels across the street. read more

Pretty horrible service all around. My husband and I went to eat after a long, hot day at the fields for one of our children's sporting events. After getting a seat in the bar area almost immediately we were greeted by our server fairly quickly. This is where things went bad...after ordering a tall Miller Lite and coffee we didn't see our server for 16 mins before I got my cold beer. Our server brought the beer to the table assuming it was my husbands and then turned to me to ask what I ordered again? We corrected him and then reminded him it was a black coffee that we were missing. Our server did apologize profusely stating that he was also serving a large party in the other room. Ok, no big deal - let's order food. We proceeded to order for the table, chips and queso with 2 to-go orders. Chips and queso came out an add'l 15 mins later and was luke warm but at this point It didn't matter, we were starving. Finally, when we did receive our to go orders the crispy mac and cheese was room temperature on the outside. So I stuck my finger in the middle and to my surprise it was ice cold! Needless to say we will not visit this location again. read more

Short version: Food was bad; service worse. After a long wait one guy took our order. He never came back, but past us many times without speaking. Just before food was served, girl who I assume was our waitress (she never said or introduced herself), brought our drinks. My iced tea had no ice. When she brought food, I had to ask for ice, which she brought. That was the last time we saw her until 15 minutes after we finished choking down our meal with empty glasses. My cajun pasta was ok except for the blackened bits of charcoal that was supposed to ckicken. The chicken in my wife's chicken sandwich was so dry and stringy she couldn't eat it. When the waitress finally reappeared after we finished, she didn't ask why most of her meal was uneaten. Finally got the check and she charged for the cheddar she asked to be subbed for the swiss. Paid, left; never going back. P.s. tables around us empty and dirty throughout meal. read more

This might be the worst Ruby Tuesday's ever. It's dirty, poorly managed, bad bartender, profanity coming out of loud kitchen Highly highly recommend if you're traveling to stay away from this place read more

Very raciest place!! Well I am Asian girl but They don't need to seat me very back in the corner away from other ...and the waiter didn't show up for a long time. read more

Ruby Tuesday - American Near Me - Elizabeth, New Jersey

Came here for dinner after an afternoon of shopping. Overall, good service and good food. We had the Steak and Lobster Tail (just okay), Shrimp Carbonara (a little spicy and we loved it), and a full rack of Classic BBQ Baby-Ribs (awesome smoky flavor and tender meat). The waitress even brought us a complementary dish of garlic & bacon biscuits as appetizer, which is always a plus~ read more

Short and sweet here. If you're staying in one of the nearby hotels and are tired of your hotels food. Then go here. I've had horrible service the three times I've been here, and oh yeah, it's Ruby Tuesday. Grab an Uber for a couple of bucks and venture out. read more

Lone female- they insisted I sit in the bar. Then, very slow to take the order- nearly an hour for the food to show (and, it's not terribly busy). Baked potato showed up cold. Now I've been sitting for another 10 minutes waiting on the check. But the two drunk guys at the end of the bat having been getting lots of attention from the staff. I'm here only because I'm staying at one of the hotels next door. Probably should have gone to the Courtyard instead. read more

Ugh... I hate leaving bad reviews... but it must be done. Our server was sweet enough, but really just not the level of service you expect when you go out to dinner. We had a group of 14, so I get that mistakes can happen. I ordered an appetizer that never came. When he started to bring out the main course 30 minutes later, I questioned him about it and his response was "oh we ran out". No apology, no offer to bring something else. Also note that this was at 4pm at the very start of happy hour, and it was the loaded chips advertised as one of their happy hour specials. How can you be out of chips?!? I had also ordered a water to accompany my Cucumber Cooler (which was delicious btw), after I finished dinner he said "did you want a water"? My entree was the Southern Fried Chicken salad and although it was missing the corn AND avocado, it was quite good. I probably wouldn't have taken the time to even post this, but when the water did finally come it had 2 little dead fruit flies floating in it. I tried to get his attention twice to tell him about it, but it just wasn't happening. There were issues with some of the other orders too, but I'll let my colleagues do their own reviews if they so choose. read more

Ruby Tuesday - American Near Me - Elizabeth, New Jersey

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Surprisingly good! Unique (isolated) location that services about 4-5 hotels with 100 yards of the restaurant. Very good salad bar. Waiter (Jose) was also very good - took good care of us. Prices were good but the portions were very small. Probably best to stick with one of the burgers. read more

For some reason I only come here when I'm starving and don't want to walk far. The salad bar is always clean and even though it isn't the greatest in the world, it's always well stocked. The fish tacos were pretty good and service was good. Except for the group of women who were either arguing about who has the cutest kids or the latest World Cup game, the atmosphere was pleasant read more

Great food ..service always great an fast ..theirs never a wait an uta very close to the mall which we like alot as well ..food is reasonable priced an liquor is mixed well read more

3.5 stars! After having left Jersey Gardens famished on a Saturday night (the lack of service at the Chili's Too made us get up and leave), my boyfriend and I decided to head across the street to Ruby Tuesday's. Now, this was my first time at Ruby Tuesdays. I figured it was something like a TGIF's or Applebee's. Surprisingly, I was actually pleased. The restaurant has a casual dining feel to it, with booths and tables spread throughout the restaurant. The place itself was clean and spotless. As soon as we arrive, we are immediately seated. Once we are seated, our waitress comes over ad hands us the menus (not bad at all considering the horrible service we received at Chili's Too minutes before). Our waitress was very friendly. She was always there whenever we needed her. We ordered the Queso & Chips as an appetizer. My boyfriend ordered the Parmesan Shrimp Pasta (spicy shrimp sautéed and served over penne pasta in Parmesan cream sauce) and I ordered the Chicken Fresco (grilled chicken breast with vine-ripened tomatoes, lemon butter, and a balsamic vinaigrette). My entree came with the Garden Salad bar and one choice of side (I chose the grilled Zucchini) As soon as our orders were placed, the waitress comes over again with complimentary Garlic Cheese Biscuits. Granted, they weren't Cheddar Bay biscuits, but they were good. There were many different options at the salad bar, all of which were very fresh. The food was really good. My chicken was moist, juicy, and full of flavors. The zucchini was prepared well. I hate mushy vegetables and it wasn't mushy at all. I got to taste my boyfriend's entrée and it was very good. I really liked their Parmesan cream sauce. Food portion size was alright and the prices were reasonable. Overall, it certainly is the better option in the area, especially if you're planning on heading to Jersey Gardens. Eat here instead of going through the aggravation of long lines and horrible service at the Food Court or Chili's Too. read more

Pretty much your standard Ruby Tuesdays chain location. Bar seating, salad bar, typical RT menu. They did recently make some changes to their beer list, removing most of the craft beers that I used to appreciate. Gone is the Dogfish Head and the Sierra Nevada IPA, instead replace by more mass produced beer like PBR and Molson. How disappointing. Three stars since they're a chain restaurant that seems to be following the instructions from their corporation and have little control over the products they serve. read more

My husband and I had dinner at this Ruby Tuesday while we were staying at the Extended Stay America across the street. The garlic and cheese biscuits were disappointing. Sorry, but I can whip up tastier biscuits in 30 minutes. The Jumbo Lump Crab Cake appetizer was pretty tasty. Kinda small and overpriced, but tasty. The Grilled Salmon was satisfying as well. Nothing special about the sides I ordered: mashed potatoes and broccoli. The sangria pitchers are delicious, but not the best deal. It's kinda tricky to eat the fruit in the sangria, and a lot of it goes to waste. No complaints about service. Our waiter was right there whenever we needed him. Keep in mind it was 9:30pm when we showed up, and the restaurant was pretty much empty. Overall, not too bad for a chain restaurant. read more

We have been here twice on our trip with a huge party. The first time we went, we arrived late and found the manager taking care of us himself, a very friendly guy. We were very happy with food and everything about the service and place. The second time we travelled all the way from airport just to eat here. It wasn't our lucky day I assume. We found a hair in one of our plate. Which made all of us doubtful. We still did eat and food was still good, but that thing kept bothering us. Few flaws apart, the salad bar is amazing at this place. It's complimentary with few entrees. A must try. read more

Ruby Tuesday - American Near Me - Elizabeth, New Jersey

This is the worst Ruby Tuesday's ever. The young lady with the long burgundy hair and long fake lashes was beyond rude. (I am sorry I did not get her name). She literally was telling her co-worker she did not want to work or talk to people today. The family in front of us she started walking away to the table and another person had to advise them to follow her. She then proceeded to do the exact same to me. She directed us to a table that had water on the seat. When I asked her for a napkin, she waived me off and told me to sit at any other booth. After looking around the place is filthy. We just decided to leave. I was surprised to find it empty on a Saturday afternoon. Now I honestly know why it is like that. read more

Two times I've been here and I want to say the Food is fine. Tastes great even. The service however is where I draw the line. The server never smiled, never came by after serving our food to see how it was. When she did finally come by, I'd been waiting 20 min for a refill on my water and more ketchup for the fries. Very very poor job on the staff for taking care of the customers. Do yourself a favor and go somewhere else. Or just order takeout. read more

I came here the 1st time. Not a bad experience!! Most of all, my family enjoy the salad bar so much. It's a chain store, nothing fancy but the salad bar is just fresh and delightful!! read more

Service was atrocious.. Had to move tables to get rid of service plates.. Very unfriendly... Lack of professionalism. Would not recommend for future visits. read more

can't rate the food this time bc after waiting at the host stand to be seated for 14 minutes where 3 different employees looked up at us but didn't say hi or anything we left. all good because applebee's across the street was great!!! read more

The waitresses at this place are quite nice and they will help you with anything you want. The location is big and it has a good parking lot. Overall the lobster I tried was tasty and fresh. I would recommend this place to any friend close to the area. read more

Like most others the wait was about 10 min before anyone walked up to me. The place was an absolute mess! I asked for my normal IPA draft beer they didn't have it so the waitress recommended another. I asked if I could try a sample which none of the other chain restaurants seem to have trouble giving me. Needless to say I'm not drinking a cold one. I won't be back!!! The 1 star is for my waitress who was overwhelmed but did her best. read more

Ruby Tuesday - Hot mess - American Near Me - Elizabeth, New Jersey

I know that it's a casual chain and most of us have our minds made up about these kinds of places, as a whole. They serve their purpose and if you keep your expectations realistic, you'll have a good experience. Prior to going in, I had that fully in mind, but I think I need to just voice my thoughts so I can move on. WHY ARE THE MENUS STICKY? It means that invariably, people are eating with their hands and then touching the menu, most likely to look over the cocktails or desserts. With that in mind, I'm asking for you to follow my train of thought. Ready? People who eat finger foods will do one of two things with the goodness left over on said fingers. A - wipe it off with a napkin or B - lick it off. I hope you're still following me here. If the menus are sticky, it means that a set of people have re-touched the menu after partaking in finger foods. Out of that set of people, there are those in the B category, who will absent mindedly lick their fingers and then pick up the menu again. This means, I and all other customers, are given food and spit covered menus, to choose our potential meals from. That means, hypothetically, if I'm ordering finger foods for myself, my hands will have come into contact with old food and spit, before i'm eating, which is just nasty! In short, WIPE DOWN THE MENUS, Ruby Tuesday! In fact, get menus that can withstand a thorough wipafication process because the coated paper ones were barely hanging in there in the first place. My food, btw was fine. I got the chicken bella with zucchini and broccoli (yes, Sam H is trying to make some healthy choices in life {my meal was also flatware reliant}) and the kids had the mac and cheese and chicken fingers. I ordered a beer, a Fat Tire, one of my favorites, and it tasted off. Kind of like it was cooled down, and the allowed to be brought back up to room temperature and then cooled down again. Its supposed to be a nice malty yet light beer, but all I got was sourness. No bueno. I still drank it because I'm always leery about sending stuff back. The service was fine too, quick and friendly. Its just those menus, y'all. Thats just straight up nasty. read more