We were seated & given menus. The server took our orders but never came back with our drinks. Another server saw that we didn't have drinks even though we had finished our salads from the salad bar so she asked what we'd like & quickly came back with drinks. She then delivered our meals after apologizing about it taking so long. The original server finally came back with our check & had to drag a chair over to sit down so we could pay then complained about how tired she was. I really wanted to tell her to give the tip to the other server but didn't. Terrible service but at least the food was good. read more

We stopped here for a late lunch after arriving from Wichita, KS, for an anniversary celebration. Our waitress was friendly and helpful and we so appreciated her service. The food was good and the salad bar is always a favorite. We got our food in a timely manner and were very satisfied. read more

Waited at the door for more than a few minutes for someone to seat my wife and me. Host sat us and apologized for the wait. No problem. Host sat us and said our server Travis would be right with us. I'm typing this as I am walking out to leave because it's been over 20 mins and a server never came. Counted 7 tables occupied in the entire restaurant. Won't be back. read more

Terrible service!!!! Cold food!!!!! Waited an extra 20 minutes for my pickup order and EVERYTHING was cold!!!! Will never go back to this place AGAIN!!!!! read more

This Ruby Tuesday on Savannah Highway in West Ashley is one my favorite casual dining chain restaurants in Charleston. The salad bar here is great and one of the best features as you can get as much salad as you want and when combined with an entree makes a really good meal. The service here is friendly and efficient and they really add to the dining experience. This Ruby Tuesday is one of the best Ruby Tuesdays that I have been to. read more

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I don't know what was going on with the staff, but there was some sort of meeting near our table, and a short while later, an employee left in tears. Our waiter, who was very nice, had soup spilled on him. People at a table across from us left their meals on the table and walked out. Weird! Our food was good. I had one of their signature burgers with avocado and swiss cheese and bacon. Tasty, but slightly bland. My sister had some sort of California flat-bread thing, which she said was very good. It's basically sit-down fast food. Something you go out for once a month or so, because - reasons. read more

Ruby Tuesday - Grill chicken, avocado and bacon. Juicy and thick. - Burgers Near Me - Charleston, South Carolina

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For a chain, not bad. Been there a few times. Salad bar is fantastic, fresh. Food is good, people friendly. If you want a good meal, at reasonable prices, can't get better. Not your mother's food, but good. Frank G read more

Very disappointed. 3 years ago this restaurant was awesome. Now they have really fallen off. Salad bar was not stocked. The steak they bought me was burnt. The food took forever. My drinks were never refilled. And the restaurant had no customers. Horrible horrible visit. I went back home hungry. read more

I feel like people sleep on RT. Sure, I wish for more menu options, but you can't beat the daily deals they have on food and drinks. Right now, I'm talking part in the endless salad bar special for January. I paid $50 and I get the salad bar once a day till 1/31. Did I mention there are nearly 50 ingredients? I'm also a fan of the buy one, get one free entree. read more

Enjoyed the new bbq chicken breast with white cheddar mashed potatoes and the salad bar. Loved the potatoes! All food served fresh and hot, server was cordial and professional. read more

The ONLY reason I'm giving 5 stars is because of the worker Patrice. Our "server" came to our table ONE time and never even put in the food we had ordered to be cooked, terrible service. We were about to just walk out. But Patrice (who was not even our server) brought us our food, drinks, etc. She was amazing and I will definitely be returning just for her. Put a smile on our faces and I am more than delighted with how our service ended up being thanks to her. read more

I came in around 4 and it was pretty clear in here not a lot of people at all. I got seated quickly since it was just me I got seated by the bar. Service was pretty good granted I only got the salad bar though. My drink came pretty good half mango half peach hand crafted lemonade which was awesome! The salad bar is like the best ever so all in all I was pretty happy read more

Ruby Tuesday - Burgers Near Me - Charleston, South Carolina

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Awful service. Waitress got a 20top on opposite side of dining room and apparently that's a good reason for a family with two small kids to sit 10 minutes and beg the hostess to take a drink order. Then wait another ten and ask for a manager to order lunch. All while we watch multiple employees serve customers around us. Forget drink refills. For the food quality and service we received at 2 pm on a Saturday, go to McDonalds. It would have been better. read more

We arrived and person who was supposed to greet us was playing on phone. Seated us after realized we were there but took over 15 minutes to be given drinks. Ordered salad bar after having the meal waited another 15 minutes for bill. we were so excited to find this restaurant we usually love the salad bar. This salad bar was not anywhere near what used to see. Fresher lettuce, meat, fresh fruit,cheese. There was no fresh fruit,cheeses. Very sad read more

Salad bar was good. Philly cheese steak was disgusting. The cheese tasted and had the texture of orange wet flour. Very salty.

Service us awful. We just walked out. We were there for over 15 mins and were never even acknowledged by the server working our area. We did however see her go to the bar numerous times and talk with other employees. We never even got a "ill be with you shortly" as she walked past us. We were not the only table to walk out. I understand labor issues but this was just flat out not trying. read more

Ate here with my family about a week ago. The salad bar was FANTASTIC. The entrees were hit and miss. The service was AWFUL - worst I've had in a long time. The hostess was the best person we encountered the entire time. Our waiter was awkward, confused, and extremely unhelpful. The workers at the salad bar were constantly in customers way and wouldn't even acknowledge our presence. The salad bar was fresh and delicious with lots of options! The hamburgers were nothing special, wouldn't order them again. The burgers were over cooked and dry with minimal flavor. The chicken dish was very tender and flavorful! If we would come back, it would only be for the salad bar. I cannot recommend this restaurant for their normal entrees. read more

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Mario was absolutely wonderful. I went to halls chop house and had a wonderful waiter there and I hold Mario to that same standard. I've only had one other experience that I mentioned that I have been so happy with. We will be back. He is the best and we will definitely be back!!!!!! Thank you Mario, the food was awesome and tasted fresh and cooked perfect. read more

HORRIBLE. Would give zero stars if possible. Do NOT waste your time going to this location. Staff extremely rude. Hostess did not look up from phone to acknowledge us. Then told there would be a wait with only 2 tables being used. Could see wait staff standing around and looking at phones. read more

to go server was sitting in her car smoking when i got here to pick up my order, came inside only when i walked in; she proceeded to tell me my order was not ready and went back to her car. while i was waiting i had 4 different employees ask the name for my order. order was LATE being prepared, sat there for an extra 20 minutes for a TO GO ORDER. horrible service read more

I know Ruby Tuesday's? Four meals. Four excellent burgers with great service. All burgers should be this good. To the point!

Came in with 2 families staying at hotel next door. We were told it would be 15 min wait in an empty restaurant. Hostess then proceeded to hide behind salad bar to talk on her phone. After 15 mins we left due to not being seated yet. A couple that walked in the door as we were leaving were seated immediately. Terrible service and lack of management are apparent. Just an overall terrible experience and first impression of the area. read more

Decided to give RT on Savannah Highway another try after some bad experiences . I'm so glad we did. Eric was our waiter and he was great. He went over and above. Sure wish there were more like him. Great job Eric!!!! read more

I love ruby tuesdays let me just say this first. This was my first time at this location and I was very sad at how it was. I usually go to the one in Summerville but we went over my lunch break and this is just down the road, mind you I get an hour for lunch... when we walked in there was barely anyone there so I figured we'd have plenty of time. Our waitress was very nice, but the food took forever to come.... not exaggerating it took at least 45 minutes and they changed my order cuz they ran out of pimento cheese. They didn't ask me or offer anything else just brought out something different and told me she had just found out. As much as I love there food I will not be going back to this location read more

I mean I don't even know what to say. Asked for smokehouse burger plain, got bacon cheeseburger with everything on it. Asked for the onion rings to put on my burger. THEY BROUGHT OUT SLICED RAW ONIONS do not recommend. read more

Every time I come here i'm disappointed. I think the food is poor quality however I met my gf for lunch and we had a gift card. What we thought would be a quick lunch took forever. They weren't busy at all however never saw our waitress and once we did it took 45 min to receive our food which is ridiculous for a party of two. Forcing us to scarf down what we could in 5 min and take the rest to go. I shouldn't have to ask for the box and check when the food finally shows. The salad bar is their only redemption. read more

Time to close this location. They must be severely short handed. Very, very, very slow service. We went for lunch. Not many people in the restaurant. No up front hostess, fail to inform us that service is really slow today because...... Had to go find a waitress, who was sitting on a table talking with other patrons. No apologies for the wait. Will not go back. read more

Was hunger for a burger but too tired to go anywhere after a long day of sightseeing. Ruby Tuesday was right across the street from my hotel so I thought I would give it a try. To my surprise, I had one of the best burgers I've ever had. It was cooked to perfection and served on a bun that didn't consume the burger. What a surprise. Highly recommend. read more

We used to have a Ruby Tuesday near our house but it closed. We were excited to see one next door to our hotel in Charleston. We were sadly disappointed by the service when we waited almost an hour for our dinner. Seems like the kitchen staff was short but no one filled in to make sure food was prepared for customers. Sadly we left a little upset even after they offered us a free meal. We won't have to come back because we are going home soon. I will miss Ruby Tuesday but this location needs some customer service training. Customers don't need to know about issues with staffing BTW, too much BBQ sauce on the ribs! read more

The worst Ruby Tuesday I've been to. This location was dead when we went inside and literally had the wallpaper falling off the wall next to our table. UI don't mean like a little piece, but 1/4 of the wall was coming down. The wait staff and service for being so dead was extremely slow. We had our menus closed waiting to order for a long while our waitress just stared off into space in the back of the restaurant. Furthermore, I ordered a small steak and asparagus, and when the plate arrived it looked like the apocalypse happened. The staff apparently could care less what the plating looked like. There was oils, grease, and different colored food juices all over the plate. The only thing the restaurant has going for it is the salad bar! read more

Worst service I've ever had , rude as hell , awful service they took 2 hours for 3 meals and it was undercooked and had a hair in it , at the end we ordered a brownie and it took 25 minutes for a brownie which was gross read more

For a simple chain restaurant Ruby Tuesdays is the way to go. The salad bar is always very fresh and pretty plentiful. It's a good way to fill up before your meal even comes out. The service here at the West Ashley location is always very friendly. The busiest I've ever seen the place is Sunday afternoon. What can I say, I'm biased. I was born on a Tuesday! read more

I love Ruby Tuesday's salad bar and this visit was no different. Me and my mom shared the smokehouse sliders though and they were burnt and totally inedible. It was extremely busy so we didn't want to send them back. I would never get a burger here again. read more

Terrible service! Extremely long wait! Not planning on going back anytime soon. Sorry Ruby Tuesdays. The only thing good was the salad bar.

I arrived here with my wife after a lengthy stay at another local establishment that only served liquid nourishment, and we were craving something substantial to ease the hunger. We arrived a little bit before closing (sorry ya'll) but were greeted and serviced with a smile. We ordered a few small appetizers and enjoyed some good conversation at the bar. As one who works in the service industry, I know that you treat your last customer as well as your first of the day, and not everyone lives by that mantra. Thank you to Ruby's for welcoming us in and treating us right. read more

I love ruby Tuesday I really do but this location is very unprofessional. My Bartender Keke was amazing she's great at what she does but I sat there for at least an hour on a Sunday while she worked her butt off while managers are standing around or just not showing any compassion for these poor workers. Management needs to improve at this location. I'm a manager myself and what I witnessed that poor girl go through is shameful. I gave her a $50 tip because that's how hard she was working without breaking down like any regular person would. I will not be back to this location and I hope she moves on as well. read more

Normally I don't seek out chain restaurants when I am choosing a place to eat. However, from time to time, I get invited to one for a group lunch or dinner. That was the case for this visit to Ruby Tuesday as well. We had a large group (20+ people) so this was an affordable option where everyone could be served in a timely manner. We ordered ahead of time, so they were able to get our food pretty quickly. I ordered the grilled chicken with baked potato & steamed broccoli, and was happy with my meal. Of course, it wasn't a gourmet dining experience, but it was a good solid meal. The servers did a good job keeping everyone's drinks filled and making sure everyone had what they needed, thus the 4 stars. read more

We somehow ended up here before seeing our movie. The husband wanted a chain, so we went here. As far as Ruby Tuesday's go, this one was fine enough. I felt like I was expecting a little more out of the salad bar, but maybe it's just been so long since I've been here that they scaled down the options on purpose. I ordered the spicy fish tacos and my husband got the salmon. My tacos were ok- a little heavy on the shredded cheese as a filler; my husband said his salmon was good. In all, it was ok for a midday quick lunch, but I'm not sure we're going to make it back again with so many great local places to try. read more

Walked in greeted by hostess. Seated within 2 minutes. Server came with in 5 minutes introduced himself and took our drink order. He was very helpful in explains te menu & specials. Clean, fresh food, great food. read more

Ruby Tuesday - Burgers Near Me - Charleston, South Carolina

Our waiter forgot our appetizers and never once refilled our drinks. Not a great experience.