I have never been to a nail salon that racially profiles every single customer such as this one. I was so disgusted with this place. If you're Hispanic or Black save yourself the frustration and avoid this place. I walked in with my 2 adult daughters and requested 2 full sets and pedi's. Of course after the always awkward conversations in their own language they reply with "ok, pay first"...that threw me off because we hadnt even told them how we wanted our nails, and i told him "but you dont know what we want?" and he said "everyone pay first"...well ok...and then they told us they couldnt do our pedi's together because they "were busy"... We told them we didnt mind waiting to be able to sit together and they told us it would be 15 minutes. After we agreed and payed, they started my daughters mani & started my pedi, so we didnt get to sit together afterall. After telling them how we wanted our nails, they had us pay again because coffin style nails "were extra" ok. When it came time for my polish, I asked for a different color on my ring finger with a stripe. The guy told me he couldnt do it. I asked him why and he pointed out to the 1 lady waiting and said "we busy, no time for design"... oh my...." I said are you serious?, i just paid you for extra services, I am a paying customer, how can you tell me there is no time?" Well this triggered a huge snicker battle with all the employees, in their language ( very awkward) and he kept telling me "no, no, I cant do it" I told him very nicely " i just paid you, please provide the service you charged me for" ....all meanwhile, 2 white ladys come in requesting pedicures, and guess what.... they both went right in, sat next to each other AND DID NOT PAY FIRST. By this time there were more people waiting than when we had arrived. Another white lady sat next to me, they told her her nails would be $65, they showed her on the calculator, she said ok, and they started working on her nails. YUP NO PAYMENT FIRST. After all that awkwardness and them totally killing the mom/daughter date...they totally pissed me off by telling the young black lady that came in with her dad & sister that there was a 30 minute wait. She begged her dad for them to wait and he finally agrees, and he tells her lets go get some drinks, tell them we will be right back. So then they step out and seconds later, a middle aged white lady walks in asking for the exact same services and they tell her there is a 5 MINUTE WAIT!!!!!! ARE YOU SERIOUS PEOPLE??? I have never seen such ugliness in a business such as this one. Shame on you Ruby Nails to treat the people that keep your establishment in business in such a manner. read more