I switched to Tri-M this summer on the recommendation of a friend and couldn't be happier. They're…read moreprofessional, responsive, and a general pleasure to deal with. They take the time to answer all my questions, and they don't try to convenience me to do unnecessary work. My pool looks great all the time. I recommend them highly!

Tri -M came out to open our pool and were fantastic. Professional and super efficient, would…read morehappily recommend to anyone looking for an experienced pool care service.

Pooltastic installed a pool on my property, this company is the best, fair price, always keeped…read moretheir word and work is amazing! Dan went up and beyond!!!!! always available and always picked up his phone. whenever you do construction on your house, it's usually a bad experience Pooltastic made it a great experience for me, I highly recommend this team..

I have owned a pool for over 30 years in all the homes I have lived. Hands down Pooltastic's in…read moreHamptonBays is the best pool company I have ever used. For the last three years from changing my liner, opening and closing my pool, also maintaining the pool. The prices are right and their work is The best, never a problem. Thank you Pooltastic's. Great work!

I had Julio come for a possible leak/ liner replacement. He gave me a great price and assured that…read morehe would take care of my situation. We decided to start today 6/2 and he didn't show up nor communicate. I have it a few hours this morning and decided to text around 8:40 asking about what time will they be coming, I then texted stating that I thought it would've been first thing in the am. I got no reply so once I got out of my dental appointment at around 1pm I called him. I stated that I do not operate this way. He said he had a situation they had to handle. I told him you could've called or texted back what was going on and I would've understood. But no communication is unacceptable. Being an Elite on Yelp, I take pride in my communication with a vendor and promoting their business and also hiring a vendor with a good rating. I decided that I was not going to use Julio at Blue Touch. I have my other company coming tomorrow, ready to go. I really wanted to use Blue Touch but felt like once we agreed to do the job, he was difficult to get to, not reliable. I have a3 star rating because I think he just took on something that he couldn't handle with his schedule.

Excellent service especially when I contacted them for the first time days before 4th of July.read more

Just completed a season of outstanding over-the-top service! From opening our pool in April through…read moreclosing we experienced superb service! M and M Pools maintained our pool for a completely no hassle carefree summer season - Always on schedule and always available. JP and his team have to be the most consistent reliable people in the swimming pool business! -Steve G.

This is the worst pool maintenance company out there. They would not answer your emails or calls…read morebecause they overextend themselves and won't have time for you. They will also double charge you for the subpar services they offer. They've just charged my credit card again even though I've emailed up a week ago to cancel the service! Most weeks they'd show up literally for 1 min to just check the chemicals levels and clean out the filters. I believe I've only seen them vacuuming the pool once when it was opened and we're in the middle of July now. While the guys who come in a great, the company is severely mismanaged and don't deserve to be in business with this level of service. I would shop elsewhere.

Patrick and team just replaced our pool liner and did an incredible job. It looks amazing. They…read moretook great care making sure everything was perfect.

We rented a house on Shelter this summer and they were the pool company. Their team was fantastic…read more I've also called them for guidance and projects and they are really smart and helpful. Excellent pool company!

These folks just finished building my new pool! This was an exemplary experience from the first…read moremeeting to the first swim. The workmanship is exceptional. Binder is knowledgeable, careful and focused on delivering a quality pool. The salesperson Judy made the whole process a pleasure. There are a lot of pool companies to choose from: I selected Binder because their reputation was excellent: and now I know that reputation is well deserved. Any concerns, difficulties or disappointments? not one, from start to finish.

Ian is an OG! Best pool & spa company in the Hamptons. If you want something done with love,…read morepassion, & 40+ years of experience, this is your place. Only company I trust to keep my pool sparkling all summer & my spa warm & working through the winter.

A few years ago, Harbor Hot Tubs installed a spa at our house in East Hampton, which included…read morerebuilding the structure that housed the spa. At the time, they made an obvious mistake in its installation (installed backwards, I.e., access to equipment was put on the wrong side) but were able to do a reasonable workaround and so I gave them a very good review. This past year, I noticed a crack in the spa and contacted them since the spa was still covered under its original warranty. After a number of calls, they finally came out to review the damage and told me that the manufacturer required them to take a number of pictures (many with a level) to demonstrate that the spa had been properly installed and that once repaired, the crack would not recur. No issues were noted but I did not hear back from them. I then had to continually follow up with them as to the status of my needed repair. Finally, I was told that they would have to disassemble the structure housing the spa and take more pictures. I told them that that was fine as long as they committed to rebuilding it once it had been disassembled. Again, I did not hear back from them and I had to make repeated attempts to contact them to try to move forward. I should note that since the initial structure had been built by Harbor Hut Tubs we made a decision to replace our cedar deck with a harder wood, including the sheathing on the hut tub structure. In the end, Harbor Hot Tubs informed me that the reason for the crack in the spa was because of the change in sheathing on the hot tub structure. They never came to look at the spa again after the first visit and offered no proof to support their conclusion, simply stating that it was my problem and that they would be happy to recommend someone that I could hire to repair the crack. I also called the manufacturer (Hydropool) directly about this issue and I was told that the explanation offered didn't make sense but they never followed up with me in spite of indicating that they would. I have called them again but they are not returning my call. The bottom line is that neither Harbor Hut Tubs nor Hydropool have been willing to honor the warranty offered on the spa they sold me and have offered no evidence of responsibility on the part of anyone but them. This was a very frustrating experience with a demonstrated lack of communication from both the manufacturer and the retailer and a clear unwillingness to honor their commitment. It was clear from the start that Harbor Hot Tubs was looking for reasons not to repair the spa. I would strongly recommend not using Harbor Hot Tubs for the installation of a spa or purchasing a Hydropool Spa.

The kids at Grant are pathetic…read more Installed a Lennox ac condenser lopsided without leveling dampers. Vibrated like crazy. Came out and offered to correct it at an exhorbitant price. Serviced the blower. Jammed a mangled 25" filter into space meant for a 20". Heh, heh, he'll never know. Fired them and fixed the problems myself.

Please stay away from this company (Grant Heating & Cooling) They cannot repair their equipment and…read morewill charge you thousands of dollars for parts and labor. Replace parts, charge you, and unit still does not work. Correct, unit does not work after multiple visits. Zero stars! Labor cost is through the roof. No follow-up. Company is a scam! You have been warned.