Whenever I read an on-line review, I often wonder whether the reviewer's standards or expectations are as high as mine and whether I can trust their assessment. To help anyone reading this, I'm a CEO of a service company in the healthcare industry--we serve physicians & doctors who expect near-perfection from our services. I am even more of a perfectionist and expect great service, tight follow-up, and strong attention to detail from any vendor, whether at my residence or business. We hired RTI Services to replace three wood decks at our residence with the TimberTech product. While we thought their proposal was a bit on the higher side, we decided to take a chance based on their very-thorough & detailed walk-through during their initial visit and also based upon a solid referral from a trusted homebuilder. My wife & I were totally pleased with their delivery & performance. In fact, RTI exceeded our expectations. Their crew is skilled, hard-working, professional. Their job foremen are experienced and know what they are doing! RTI came in on budget and on time. And most important to us, they cared about every detail of the job--for example, they strengthened & fixed several parts of the under-structure before installing new decking, and in areas where the ground gets wet from our bordering lawn sprinklers, they put base layers of water-proof material UNDER the wood framing to ensure that no wood (even treated lumber) is sitting on moist ground! For our little dog who is too small to navigate the three steps to the grass, they even made aesthetically-lovely little ramps for her, ha ha! They also remedied the original-installed deck design to ensure that no nuisance animals (i.e., raccoons) can gain access under the decks. Our project turned out beautiful! RTI did a wonderful job--a great value! The bottom line is this--would we hire them again should the need arise? Absolutely yes. read more

RTI was our choice for constructing a 900 square foot deck, and we couldn't be happier with our decision. TJ, with his amiable demeanor, provided us with informative and professional consultations, ensuring we had the perfect design and materials for our project. The meticulous drawings and promptly adjusted estimates reflected their dedication to excellence. Despite facing adverse weather conditions such as a January freeze and an atmospheric river, the RTI crew persevered through the challenges, meticulously preparing the muddy site. Their punctuality, politeness, and proactive approach to addressing any build-related queries underscored their commitment to customer satisfaction. While encountering an unforeseen landscaping task not initially included in the estimate, TJ promptly contacted us to discuss the additional work and its associated fees. This transparent approach exemplified their integrity and dedication to clear communication. The pride RTI takes in their craftsmanship shines through in the impeccable quality of the final product. They diligently attended to any necessary repairs on the house before wrapping up the project, maintaining a tidy worksite throughout. In sum, our experience with this company exceeded expectations, and we wholeheartedly endorse them. read more

We recently hired RTI Services to do a full front and back deck replacement. We had rotting wood boards and frame and didn't think we could tackle it ourselves. TJ the owner responded quickly and came out the same week to get me an estimate. There quote was reasonable and he gave us many different options and price ranges. We opted to go with Trex boards and to have our stair stringers replaced as well. Due to supply shortages, the original material was delayed so TJ was quick to figure out alternate colors that would look right and ensure that our project was done on time. Once the materials were delivered the crew came out right away and got to work. They were very respectful to my house and property. These guys worked very hard for a week and their attention to detail and leveling was amazing. My yard was a little sloped and the stringers made contact with the dirt at the bottom and RTI made sure to install a concrete block barrier to level and eliminate future rot from the dirt. The custom railings were very well done and look amazing. You can tell that they know their craft well and perform high quality work! The new deck is amazing and we couldn't be happier, a huge thanks to TJ and Ian and the team over at RTI Services, I highly recommend them. read more

These guys are fantastic. They were professional, courteous, very knowledgeable and very good at what they do. The first thing I would say is don't be bothered that they say they cost a little more because they pay their guys more to retain good people. In the long run, I'm quite sure they saved us money because of how fast they worked. They take care of virtually everything if you want them to as well. RTI built us a beautiful and very strong deck (we have enormous evergreens surrounding our deck, so this was a big comfort to us). I would absolutely recommend them to anyone who is looking to build or replace their deck. I was having a terrible time just getting a contractor to return my calls until I found RTI. They were always very prompt and professional when I tried to get a hold of them and overall they made this whole experience far more enjoyable and easy than I ever could have guessed it could be read more

We recently used RTI to build a new deck and cover, and we couldn't be more pleased with the experience and the result! The team did a great job. From the beginning, communication was a breeze. TJ was always prompt in responding to our inquiries. His cooperative attitude made the entire process smooth and enjoyable. We planned to have the deck at the corner of the house which make it a bit challenged for the deck cover. TJ was open to our ideas and offered valuable suggestions that improved the final design. Additionally, his quote was very reasonable. Besides that the onsite crew did high-quality work, paying close attention to detail and craftsmanship. The end result is a beautifully constructed deck that we are absolutely thrilled with. We highly recommend RTI to anyone looking for a reliable and skilled contractor. They truly exceeded our expectations! read more

Quality work. I came by RTI Services quite by accident & while discussing another potential project found they also do decks /porches. I had another company coming out for a bid so asked RTI to do the same. The time, effort, detail & price provided by TJ @ RTI left no doubt they were the choice. The front porch is beautiful - as many neighbors - who gave unsolicited approval attest to. I again chose RTI to replace a very old back deck with 2 smaller decks which beautifully match the front. RTI had an excellent crew member work on each project. And some 42 year old cedar siding was sorely in need of replacement - done AND stained by TJ. And while I worried about rain before completion, TJ protected & secured the exposed side of my house with plastic. All professionals all the way. read more

RTI was chosen to repair our decks (126 condos) and have been doing a great job. Every member of the team is friendly, courteous, always polite, and always professional. They're on time, doing their best to be the least disruptive. They're careful, thorough, and most importantly they don't take short cuts. They've been persevering through a lot of inclement weather, which is making the project take longer than normal, but they have worked through the challenges without cutting corners to get the job done right. Working with John (the on-site lead for TJ), and the rest of the crew has been a pleasure. He has listened to any concerns expressed and taken all into consideration. Thanks guys!! read more

Highly recommend RTI! Everyone we met were super friendly and courteous. We received several quotes and theirs was back to us the quickest, was by far the most professional and the price was competitive. TJ is very knowledgeable, he addressed all our questions and/or concerns and he thoroughly explained everything they would be doing. They were able to start and finish the deck quickly with great workmanship. Ryan and Mickey who did the install were very friendly, professional and were flexible when we requested slight modifications to the deck. It turned out great! We could not be more satisfied with the results. Jim & Ranae read more

After a lot of research and asking around about deck companies, RTI services kept popping up as a great choice. We got our estimate, it was not the cheapest, but you get what you pay for. What we got was a beautiful top notch built deck. The RTI team was meticulous, clean and respectful. On another note, when getting other estimates and doing my research, I found that a lot of companies do not have their own teams. They use subcontractors. Which means for you is you have no idea who is showing up at your house. RTI has their own team of deck builders. I would highly recommend RTI for your next deck project. read more

RTI Services recently rebuilt my deck, and they did an awesome job. Communication was great from the start. It was clear and professional, and they always responded within 24 hours. The crew was super friendly and easy to work with, and the quality of the work was top-notch. Two neighbors walking by even commented on the friendliness of the crew! Best of all, the final price was exactly what they quoted with no surprises. I've already recommended them to several friends and neighbors and wouldn't hesitate to do it again. Highly recommend! read more

We are a manufacturer of deck waterproofing systems, coatings, stains, sealers, and overlay material for concrete. We strive to partner with the best contractors in the area. That is good for us and its good for our customers. RTI handles all of their business professionally and efficiently. Communication is timely and accurate. Their work is done perfectly, and in the rare occasion that something goes hay wire, they step right up to get it fixed. From our standpoint, they get a great big "thumbs up". read more

Excellent!!! Communication was very good. Craftsmanship also top notch. Asked for a deck repair and thats what we got. Saved us a lot of $ and we sold our house. I was so impressed that I requested bids for work on the house were moving into. I love it when a contractor promises something and they over deliver. RTI did exactly that! Thanks guys. My wife and I are very pleased. Great follow up after the job. Thanks again. Definetely use this company. Our contact person was TJ. read more

We hired RTI recently to extend an existing patio deck. Their service & workmanship were outstanding from beginning to end. TJ clearly explained the project details (along with a 3D rendering) & was able to schedule / complete the project in a timely fashion. His construction crew was very professional & well-mannered. They were on time, communicated well & were skilled craftsmen. You won't regret hiring this company for any of your future construction projects. read more

TJ and his crew did an incredible job in helping design, plan and build a massive (and beautiful!) deck at our home. TJ was a fantastic partner in helping land the vision for what it would look like, and kept extremely close to the project from beginning to end. He was always extremely responsive, solution oriented and professional. They weren't the cheapest option but you pay for what you get. Highly recommend this talented crew. read more

RTI's crew, led by Elias, removed our old deck and built the new deck in only 2 1/2 weeks. It looks very good. It also involved additional work bringing adjoining structures up-to-code. All of it was very well done. I obtained the permit for it; TJ was helpful in supplying needed information each time more detail was required. We like our new deck and have had may compliments on its appearance already. read more

These guys are awesome. We had a very complicated water leak issue at our Seattle area home. TJ (one of the owners) came out and researched the issue and figured out the problem very quickly. A number of other prior contractors could not even find the source of the leak. The work was timely and professional and the price was very fair. I would hire them again in an instant. Joe A. read more

RTI rebuilt the front porch and steps. The rebuild is stronger and more beautiful than when the house was new. Awesome!I Ian the lead foreman brought more skill and craftsmanship than ever seen. Each worker was unusually patient and diligent RTI and Ian are exceptional. Earl W in Brier WA on Yelp read more

I hired RTI Services to replace the wood railing on my deck with composite. They kept me informed regarding delivery of materials and when the work would begin. The crew was very professional and the quality of work was great. I'm very pleased with the results. Definitely would hire them again. read more

RTI did an exceptional job of replacing our deck. The quality of work was outstanding. All the crew were friendly, courteous and respectful of our property. Working with TJ and his crew was wonderful. I would highly recommend them to anyone. read more