We've now used Accurate Mechanical Works three times. We were first introduced to them by our…read morecontractor, who'd selected them to set up the HVAC system in our basement, which we finished early last year. They did a great job and were both reasonably priced and honest (we had an existing system that had never been turned on, and they didn't try to unnecessarily upsell us). Having had a good initial experience, we've used them two times since to address issues elsewhere in our home, both times completely resolving the issues without trying to rip us off. I'm inspired to write this review, because we had an issue a couple days ago in which the heat wasn't turning on our kids' bedrooms. I called the company at 9:01am and received an email at 10:23am indicating a tech was en route. The tech, Henry, was incredibly friendly, quickly diagnosed a somewhat uncommon issue, and made the repair. My wife also had him look at a separate radiant floor heating issue we'd been experiencing, and he again quickly diagnosed the issue, which, unfortunately would require us taking up the floor to fix. It's difficult finding quality and reliable service people, and after trying many HVAC companies over the years, we're happy to have found a long term solution.

The Best. The guy was awesome, and clean. Taught my daughter how to use the units the right way…read more Thank You Accurate!

I had an excellent experience with Aaron's AC and would highly recommend them! I had high…read moreexpectations going in, and they exceeded them. From the initial service call through the follow-up, everyone was professional, responsive and extremely helpful. We were dealing with an unexpected A/C failure that appeared to be related to recent lightning and storm activity in the area. The technician (and team) took the time to explain what he was seeing, discussed the likely cause with us, and helped us understand our options. Our particular unit is no longer manufactured and replacement parts can be difficult to find. Rather than simply recommending that we replace the entire system, Aaron's AC took the time to locate a compatible condenser that would work with our existing equipment. That effort allowed us to address the problem without having to undertake a much more extensive and costly full-system replacement. Once the solution was identified, the team handled everything extremely quickly and professionally. I especially appreciated their communication, resourcefulness and willingness to find the right solution for us rather than simply the easiest one. It is refreshing to deal with a company that is responsive, knowledgeable and genuinely focused on taking care of the customer. They exceeded already high expectations, and I would not hesitate to use Aaron's AC again! Thank you John, Rob, Sue and Hunter!

This business is a piece of shit they installed a extremely faulty thermostat in my townhouse I…read moredidn't pick the thermostat as I'm not the original homeowner. I have the thermostat set at 69 and when it is bitter cold it shows that the temperature in the room is 60 degrees or 62. This company knows these particular thermostats have this issue as many customers with this particular one have complained. And guess what this company says there's NOTHING THEY CAN DO ABOUT IT.

I want to give a big THANK YOU, to Josh Pfieffer, one of the technicians at Jen air. During the…read morewinter we had a problem with our furnace. Being new home owners we tried everything to get our heat to kick in. We even had another company come prior to Jen Air and they only resolved one issue. We continued to have issues with no heat. We contacted Jen air and Josh was sent over to assist. Not only did he walk us through what we needed to do for maintenance but he doubled check everything before he left. Fast forward a few months in, I noticed a leak coming from my office ceiling fan. We reached out to Jen Air again and requested Josh. He showed up, on time and resolved the issues. No more leaks, pipes were sealed and I can run my air conditioning without being nervous that I'd damage my ceiling. Thank you again to Josh for being knowledgeable and professional. If we have any issues moving forward you guys are going to be our go to.

He would never ever hire this business again when I you could see my previous review and the…read morebullshit that was answered. They charged me for two days work over $1100 and the guy did nothing nothing at all except to tell me that I needed a different part for another $400. He came back the next day and did absolutely nothing and stood around. I had a friend here was watching everything. I wouldn't hire a new company the next day and they came and fixed the issue within a half an hour to 45 minutes and charged me a reasonable amount. I will never ever contact Jen again. I will never recommend this business. It is horrible. They rip you off.

Ben's Oil recommended them to us to have some work done on a triple wall job. Steve and Ray did a…read moregreat job. Nothing wrong with this company. Just have some patience and a little faith , things will work out. :)

This company is great.Very honest which is hard to find in chimney services…read more They set up to clean my chimney and after they set up they came down and said was not needed.Could have easily did nothing and charge me.They have a customer for life

I did a major basement renovation last summer and my contractor used this company to upgrade my…read moreentire service. I went from one zone of central air and converted it to 2 zones with ac and heat. To say it has been a disaster has been an understatement. When they put the new system in I told them of a particular room that didn't stay as cool as the rest of the house. They said they would make sure to take care of it. Well the new system actually works worse than my 20 year old single zone system. A few highlights On one hot day the thermostat upstairs is set at 68. My sons room is well over 73 degrees The hot room that was a problem is 74-75 degrees on hot days even though my thermostat is set at 68. The basement renovation they decided to put only one vent all the way on the back by the Bilco door. In the winter the basement is 61 degrees while the thermostat is set at 70 on the first floor. They had to come out here 4 times before they realized they wired the system incorrectly when they installed it I don't expect exact temperature match with the thermostats in every room. But when I drop 40k plus a new system it should be pretty damn close. They often send guys out and say they will come back or talk to the owner about the problem. They never do. Stay far away

I couldn't be happier with the work P&B Heating and Air Conditioning did. My central air has been…read moregiving me a problem for a long time, and from the moment I contacted them they were professional and responsive. The technicians were knowledgeable and worked efficiently to get the job done in a timely fashion. They made sure everything was clean and in perfect working order before they left. The quality of their work truly shows, and they went above and beyond to make sure I was a satisfied customer. If your looking for a reliable, honest, and skilled HVAC company than I highly recommend them. I will definitely be using them again for any future heating or cooling needs. Thank you for a job well done!! Susan Weber.

Cunningham Cooling & Heating replaced two AC units for us this summer. Both instances they arrived…read moreon time, in masks to begin their work, which was completed in a professional, clean, efficient manner. Chris even offered to come on a Saturday during a three-day weekend, which we declined. Everyone should enjoy a three-day weekend! Wouldn't trust anyone else.

They improperly installed my tankless water heater with an open vent directly in the room. They…read moreinsisted the job was done correctly but when I sent pictures directly to Rheem, the manufacturer said it was wrong. Only then did they come and fix the job. Then the relief valve failed causing minor flood and mold damage and they have the nerve to charge me to fix the relief valve that failed due to their poor workmanship. STAY AWAY.

I have been using twin air for 20 years. They never disappoint. They replaced my air conditioning…read moreunit, thermostat, furnace, outdoor platform for the air conditioning unit and water heater- all Rheem. They gave me an incredibly fair price. A team of 4 men came at 7:30am and was finished at 12:20pm. They were fabulous, explained how to check everything and left my home as if they never came. I would give them a 100% rating. I have absolutely no complaints. if you have any heating or air conditioning issue call them. They run a fair price, excellent work company.

Avoid avoid! If you are looking for an HVAC company, DO NOT…read moreuse Twin Air. They are fly by night outfit that do not back their work and will find any excuse to get out of their obligations. I have been in the design and building industry for 4 decades and I rarely come across such opportunistic behavior as the one I experienced with my interactions with Brian of Twin Air. We bought a newly built house this January 2024. The house was built by Twin forks construction company in 2023 and finished sometime in April 2023. The owner had to moved out of state so they sold it only having lived in it for the weekends of the summer and fall of 2023. Less than a year to date!. We entered the house January 5, 2024 and immediately realized that the Nest thermostat installed for the HVAC system is doing whatever it wants, raising the temperature and lowering it at will, but we had heat so it was not urgent. We figured we would address it next time the HVAC people were over to discuss the new items I wanted to discuss with them. I had contacted Brian of Twin Air to come out and see us because we wanted to make some modifications and additions to the system in our plans to expand the home. After I spoke to him once early January when he did not know what his schedule would be, he never called me back although I left numerous messages. About once a week I would call and leave a message if someone can get in touch with me to discuss the changes I wanted to make. Finally a lady in their office picked up who told me she was away for 2 weeks and maybe that is why people Were not as responsive and she asked what was the visit for to let Brian of Twin Air know; so I gave her a short list. Never heard back from anyone. They never came and I never met them in person. This past weekend, February 23-25 the HVAC system stopped producing heat and regardless what temperature we set the thermostat to, it stayed at 61-64 degrees maximum. It was thankfully not cold one. Now this became an emergency so I called Twin air, who finally called me Monday, not during the weekend, only to say that my system is out of warranty and that they would charge me $165 for the visit since I am the second home owner and that they can only come this Thursday!!! Imagine you are in your home with jackets hats and scarfs and the company that installed the system not even a year ago tells you that they have an opening 5days later..... and you have to pay for The visit... after the first month the system has experienced continuous usage for heat. The previous owner forwarded me an email where Brian was stating in April 10,2023 that he "just finished the work last week"; hence April ,2023. Today Brian tells me that the work was finished in January 3rd when clearly that is not true and that he conveniently does not remember who installed the Nest thermostat, although it is stated by him that he left the Nest box on the boiler", in the same email to the previous owner. Needless to say he did want to come and troubleshoot the system under warranty but even so, he never confirmed he could fix the thermostat that he claimed he did not remover who installed it. You can make your own assertions from this story, however, I want to stress to anyone out there looking to do work with this company that they should think three times before hiring them. They might seem nice at first glance but you don't know what they will do when something goes wrong if you are lucky enough to get them to respond on the phone.

Quick to respond to a service call on my furnace but technician spent over 5 hours replacing the…read moreinducer motor and fan assembly. The technician had to travel over an our roundtrip to the supply house twice. I got charged $923 and feel I got charged for the technician's mistake and using a supply house that is so far away. Neighbor paid about $500 using a different HVAC contractor for the same job plus replacing the control board.

I wish every service company operated like Napolitano Heating and Air Conditioning.  I have a 7…read moreyear old Navien tankless water heater that was beginning to worry me.  Some of the parts on the manifold became corroded and I got nervous traveling on vacation with the concern I'd come home to a flooded basement.  Navien stopped manufacturing the manifold. How a 7 year old part can be considered obsolete, doesn't speak well of Navien, but that's another issue. I was told by a prior Navien certified plumber that I should replace the unit for 10k or he could try to custom build the manifold, however the plumber didn't exude the confidence that Mike did and his quote was also a lot higher than Napolitano's.  Once hired, Mike was a man on a mission.  He not only rebuilt the manifold, he made it look easy (trust me it was not) and on top of this, he was meticulous, kind and patient.  Prior to leaving he noticed a problem on my baseboard bleeders and replaced them for a nominal fee. My heater is working like a charm, I am very pleased. I trust Mike implicitly with heating and air conditioning systems, he's done a couple of repairs on my aging system always for a fair price.