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    RT Auto Works

    5.0 (1 review)
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    Services - RT Auto Works

    Auto customization

    Auto electronics installation

    Auto exhaust customization

    2 More Services

    Suspension work

    Wheel, rim and tire customization

    RT Auto Works Photos

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    Caliber Collision

    Caliber Collision

    3.3
    (15 reviews)

    Took my car there primarily because they went through my insurance. I got into a fender bender…read morewhere my front and back bumper were damaged. I got a rental car for 30 days paid by my insurance through another company and then anything after they I had to pay. About 3 weeks in they called stating my car was ready for pick up and said it took a little longer because 1 of my parts had to be welded by a 3rd party. When I came to pick up my car only the back bumper was done. I came back in immediately and said only half of the car is done. So they took my car back and I kept the rental so they could finish the car. They said they initially didn't see the front bumper was damaged, and that it was at the bottom of the claim. It ended up going over 30 days so then I had to pay almost $300 for extra days for the rental. I asked for them to refund the rental cost due to them having me come in when my car wasn't ready and that they could have potentially finished everything while they were waiting for the 3rd party. I understand sometimes repairs take longer than 30 days but this was not that much repairs and they made it an inconvenience for me having to come back and forth. I was going round and round with staff at this facility and managers who would never call me back or return my emails. Made multiple phone calls with them stringing me along to still never hear back and still not get refunded.

    Better late than never sorry guys...The staff here are very professional and helpful. They…read morecommunicate very well and patient answering all questions. Been here a couple times. My insurance suggested them but I wouldn't want to go with anyone else. Great job you thank you! My last visit my paint looking good :-)

    MA-Motorsports

    MA-Motorsports

    5.0
    (4 reviews)

    I wish I found MA Motorsports sooner. After a previous shop was unfortunately, careless while…read moreworking on my brand new Nissan Z, I discovered MA Motorsports after browsing an old Nissan forum online and I'm so glad to have found them. Not only are they an honest team who are effortless to work with, they are outstanding when it comes to meticulous work and attention to detail, with consistent communication from Jon and Kiely as they worked on my car. Their expertise and ability to apply their vast knowledge of motorsports engineering to just about any build, gives me 110% confidence that I am taking my Z to the right place. Absolutely worth the hour plus drive through traffic to the shop. From custom race winning fabrication, to street driven daily drivers and anything in between, there isn't anything MA Motorsports can't do to take care of you and your project!

    The team here is great. My daily driver is a 2001 Audi with 203K miles on it. Everyone knows the…read morekind of repairs an old Audi needs. These guys fixed the following for me. * Turbo * Exhaust * Electrical * E brake (the dealer could not even figure this out) * Breaks * Wheels bearings (which were rusted stuck) I drive 1 hr in from Columbia MD to get my car serviced here. They use their knowledge of optimal competition car engineering (check out their trophy room) and apply it to everyday drivers to give their customers cars the quality and service that will keep them running forever. They also have an arsenal of tooling machines that can create unique parts for any car. They even have a Dyno on site! So if you like vintage BMW, Mercedes and Audi's and want them to run as if you stepped back in time this place is for you.

    Heritage Mazda Bel Air

    Heritage Mazda Bel Air

    2.8
    (43 reviews)

    I walked out when they tried to sell me a car above MSRP after making fun of me and where I use to…read moresell cars at. The finance manager than lied about taking $3k off of it. I didn't get her name but she was a blonde older woman. Angela Kendig the sales consultant couldn't answer many questions about the cars and seemed to be very inexperienced. She told me she use to sell at Honda next door then proceeded to trash talk them. Since I told her I be comparing the CX-5 to the Honda CRV. After a finance person came over when I made it clear I was just getting quotes but wanted to ask me about my credit and how much I be putting down. Etc. I was uncomfortable and at this point didn't trust anything I was told. So I asked to speak to the sales manager. Instead of helping me, Justin Ledbetter was rude especially after he found out I sold cars myself. He made a lot of rude remarks to the point I said ok I'm gonna leave because this is a horrible experience. I'm not buying a car above MSRP. They are very pushy. You can't even test drive the car by yourself and how can I want to buy a car when I don't know how it drives on the highway etc. I literally was only allowed to take the car in a circle around the block and prob didn't go faster than 25-30 mph. And I was shown a car that was not even the car I requested or came in for. Now they won't stop calling me, emailing and texting from heritage Mazda.

    I bought a used 2021 Hyundai Sonata with under 30,000 miles on it. I was looking for something that…read morehas low mileage, reliable, and something that would lower my payment. Only thing that happened was my payment was lowered. A week into owning the car I smell a nasty/plastic typer of burning smell coming from the engine bay, this smell leaks into the cabin causing and leads to me getting headaches. That's how bad this smell is. still under their 30 day warranty they I returned and immediately brought it to their attention. They said it was probably dressing they put on from when the car was detailed and needs to burn off. They also said if I still smelled it to come back. a few days later the smell after trying to deny it and pretend it wasn't there the smell was still leaking into the cabin. I returned the dealership and when service advisor who came out to greet me at my car I took them over to the exact spot where the smell was coming from and they acknowledged that something didn't smell right. While waiting for them to try and diagnose it again I was pulled aside and was told they could look at it but it would be better for me to take it to a Hyundai dealership as they would be able to diagnose it better. So that's what I did. It left me without a car for 3 days while a dealership had me leave me car with them and tried to fit it in to their schedule. that dealership was unable to find the same smell, that dealership suggested that it was due to "sealed air fresheners in the glove box" I let another few days go by trying to again convince myself that the smell wasn't there but it still was. Feeling helpless I decided to reach out to the General Manager at Heritage Mazda. He was said that "I am sorry to hear that you have been having some issues with your vehicle. Of course it is our intent to never have to have a customer come in recently after purchasing a vehicle with issues" It seemed like they were going to make it right and finally figure out what was going on. They arranged to put me in a loaner car and they had my vehicle picked up from my work to be brought back for service. They took it to one Hyundai dealership in Fallston, and they also were unable to diagnose the smell. Still feeling frustrated. I asked them if there's anything they could do try help me trade in this car. When I asked for the GM to give me a call, they said he would give me a call in a few minutes. A few minutes later, I got a call saying that they were going to take the car to their Hyundai dealership, that they owned in Towson. Towson was unable to diagnose the smell as well, now I was feeling absolutely crazy. The smell was acknowledged, but now no one can figure it out. I've I've had friends, family and coworkers all right in this car and asked me what is that smell. At this point, I was just chalk it up as a loss, they had sold me a faulty car and they didn't care. the day after I pick up my car I took it to my preferred Hyundai dealership to get an oil change and just do the routine maintenance as I do with all my cars. I went to pick it up and they told me that the tires are at levels that need replacing. So now I have a car that has a constant burning smell coming from the engine that is leaking into the cabin, and a car that I've had for a 3 months and have taken for one service and now it needs new tires. I emailed the General manager of the dealership again and said that I appreciated their efforts on trying to help diagnose the smell. I also wanted to know if when the acquired the car that sold me if they charged at tire recycling fee. I have received no responses, so at this point I'm stuck with a car that has an issues with a burning smell and was sold a car that needed new tires. I would be extremely leery of buying a used car form them. I've also seen other reviews on here with similar issues. I wish I would've just picked up my keys and never traded my original vehicle in because this has been nothing short of a nightmare

    Volkswagen of Fallston

    Volkswagen of Fallston

    2.2
    (124 reviews)

    had an excellent experience working with Charles Jenkins. From the moment I walked in, he was kind,…read morepatient, and genuinely focused on helping me find the right car -- not just making a sale. He took the time to answer all my questions, explain my options clearly, and made sure I felt comfortable with every step of the process. What really stood out was how much he cared about customer satisfaction. He listened to what I wanted, respected my budget, and made the entire experience stress-free and enjoyable. I never felt pressured -- only supported. If you're looking for someone honest, professional, and truly dedicated to making sure you leave happy, I highly recommend working with him. I couldn't be more satisfied with my Mini Cooper purchase!

    I am a 7x VW owner and I've purchased 3 of those vehicles from Cooks. Cooks is now owned by Sonic…read moreAutomotive and I must say their online prices are very competitive although just like many of my experiences with Cooks sales, if Teena isn't there, re-think your business. I hate to cast shade on the sales team because they maybe simply awesome with our issue a result of inexperience, poor communication or tough luck. Bottom line, my daughter had a car lined up and had an appointment to finalize things only to have another salesperson steal it and sell it. My daughter arrived for her appointment only to see someone else driving the car away. I couldn't be more disappointed as I recommended this dealership. Two days later my daughter and I drove past Sonic and into Baltimore County. We arrived at a dealership anxious to meet our needs, exceed expectations and earn our business. Moving forward, we will likely utilize Michael the Sonic Service Mgr but avoid the salesroom at all cost unless Teena is working or .............. that sales-team culture changes!

    RT Auto Works - autocustomization - Updated July 2026

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