Updating on 9/17:…read more Mike reached out directly to resolve our issue with our fridge after this review posted. His communication was prompt and responsive, he worked to find a solution and then offered to guarantee his work for a year. While I was frustrated with the initial experience, I appreciate a company that will stand by their service and I feel that's what he's done here. I'm updating our review to reflect the effort given; Thank you, Mike. Original review: A nightmare! I decided to go with this company based off of reviews, and now I'm questioning how they got so many positive ones. We had their technician out (Iosif) for the initial diagnostics, trusted his opinion on what the issue was and decided to move forward with the repair. Made an appointment with him for the repair, which he no called/no showed for. I called their main line after the appointment time had passed, to be told that we were not even on the schedule. The technician reached out to say that the "part was delayed"... but apparently notifying us before the appointment was too much work. Said he would be out the next day. He came out, "fixed" the fridge (NOT fixed, no change to the fridge AT ALL) and scratched our wood floors! I asked why he didn't protect the floors when pulling the fridge out and he stated that he "has never needed to before" and tried to claim that the *very new* scratches must have been old. We literally incurred damage having this company into our home. I reached out regarding the floor and the fact that our fridge shows no change after spending hundreds with them... They have not responded to email regarding the floor and have completely blown us off regarding the fridge repair. A complete waste of money that actually left us with more to fix! Do not use this company!

Leo said what he was gonna do and then did what he said. Gave me some great advice on regular…read moremaintenance for other appliances too. 5 star.

We made an appointment for dryer repair. Mazter did not show, did not call, and did not call back…read morewhen I called their office to ask what was going on. Total waste of time: now we have to start over and wait even longer for an appointment with somebody else. Their "customer support" system is an AI robot who sounds confident, but cannot actually do anything to help you.

Carlos is so talented and can fix most anything I think! Another service company said we needed to…read morereplace our GE gas range but guess what? They were a GE repair company (Bodewell). Carlos fixed the issue with the burner and we don't need to purchase a new range!!! Always get another opinion on replacing appliances!

I spoke with Lionel on the phone, he was professional and very friendly. He helped me to schedule…read moremy dishwasher that needed to be repaired. It's stressful to have a broken dishwasher and he made the experience positive as it could be. Bikram came and was very friendly and professional. My kids were around and he was very respectful and kind to them. He provided excellent service and made the whole experience very positive. If you are looking for professionals-look no further!

1st visit, didn't take my advice, so they had to order parts. Left the clothes washer not working…read moreat all, tho we were told it was OK to do small loads. I had to troubleshoot, unplug, reset the breaker, etc. A week later, they arrived with the parts, but the tech needed help & said they would return in a day or two - 3 days later, I called and was told that it would be another 5 days before they could complete the repair. PS: Apex is working for Brink Property Management per my landlord ...

I've had a bad experience with another appliance repair shop, so I took to yelp to find someone…read moreelse. Jeff picked up the phone right away, asked some simple questions that inspired me to open up my leaky washer and identify the parts that needed replacing. I called him back the next day, told him the parts that need replacing and he came over the following day with replacements. Unlike the other place where they replaced the parts and left (and it kept on leaking), Jeff went through a long post-service diagnostic to make sure the washer wasn't leaking after the parts were installed. It's not well advertised, but his service and parts are guaranteed for 1 year! He was more expensive than the other place but he replaced more parts and did more to ensure it was a good fix. I would gladly call on him again if there was another appliance problem in the house!

Jeff is so knowledgeable and honest. He has helped me out now three times over the past few years…read more Last October I was going to purchase a new dishwasher because I thought mine was failing because the dishes weren't getting clean. Jeff came out and for a fraction of the price of a new dishwasher did a deep clean and showed me how to maintain and keep it clean and running well. Problem solved. Today my dryer was acting up and I thought it was related to the cancel button. He solved the problem over the phone in a few minutes, no charge.

Our Samsung electric dryer suddenly stopped heating. It would still turn on and tumble, but…read moreproduced no heat at all. With a family of six, going without a dryer wasn't an option. I called Bold & Short, and Vitalii was at our house about an hour and a half later. He diagnosed a failed heating element and had the dryer fixed and running in under an hour. The total came to $382, including parts, labor, and tax. That's very reasonable given how quickly it was done. He also took the time to answer our questions about whether to repair or replace, and gave us a straightforward, no-pressure take on heat pump dryers versus standard electric. He could easily have steered us toward a bigger job, but he didn't. Fast response, quick repair, fair price, and honest advice. We'll definitely call them again and would recommend them to anyone in the area.

Washing machine repair. Easy to schedule, kind, on time, communicative and fixed the issue after…read moreordering a part. Adding to my stable of contractors. Very happy with the process and result.

Quick response, honest, and easy to schedule. Overall, happy with the repair and quick service for…read morea fair and reasonable price. Confirmed pricing and appliance model and verification of replacement parts and service needs and costs. would do business with again. thank you

Everything went well! He was on time courteous. Helped me understand more about my washer. He…read morefigured out what was wrong with it although I did not have the correct parts for the repair

Levi has been coming to our warehouse to repair Linea Mini's we have for our espresso catering…read moreservices (they go through a lot). He's thorough, knowledgable & always know who to call if there are more issues needing to be solved. Each machine he has repaired are always better than before! He's also so kind & accommodating on last minute emergencies! Highly recommend! Maybe you'll get lucky with a doggy visit with Rainier!! She's the sweetest girl!

I couldn't recommend Levi and two dogs more...As a cafe owner it's so good to have someone who is…read moreknowledgeable, shows urgency and has the utmost integrity. If you need a tech, two dogs are your people.

Great owner, family business, honest pricing. Highly recommend…read more Remzi repaired a cracked screen and frozen hinges on my laptop. Thank you!

He sold me a hard drive that collapsed in 2 months It was also slower then what I had. I went back…read moreto the store. It was closed. Why would I give yelp my e mail. they a;ready have it and the business does not exist