The quality, the service & the small town business component that's absolutely incredibleread more

First off they respond with in little to no time to any question be it available,price and general…read morequestions. They have a great location well off the beaten path so not much traffic goes by the location wich helps with peace of mind for security. They also have a gate that is open hours of operation and then locked when they are closed. So for those of you like me that use outside storage for boats rvs and so on this is a great option with a great price and very friendly service. If you are a enclosed unit user its just as nice. Either way are in great hands and they are good honest people.

Great staff always friendly, 24hr access to the unit and the facility is fully fenced for security…read more Management continues to improve, clean and takes pride in running a tight ship. Great value.

The storage unit was clean and worked out perfectly for us. We stored our things for about 1 year…read more The staff were super friendly and very accommodating. We were in a bind and needed a unit very quickly and they had one that worked out for us. The location was quiet and easy in and out with 24 hour access. The price was comparable to other places. I highly recommend this facility.

From the owner: self storage, mini storage facilityread more

Love this place but really wish they had more than one camera and mirrors up so I'm not so scared…read moreto hit anyone!

From the owner: Family owned and operated. Pay only for time used. Free use of pallets. 24 hr. access.read more

I have a storage unit in Secure Storage in Waukegan, Fountain Square. I initially had issues with…read moreprior owner due to neglect on considering my concerns of the condition of my unit. The roof was caving in and particles kept falling on my items, mold was atrocious. Obviously, if I store it, it is important to me. However, not to them. The mice were also entering and eating any bags or boxes. It was very upsetting. Thank goodness for new owners. I was going to move the next hike in price when I decided to voice my concerns with new owner. Right away, Pricilla, property manager reached out and immediately moved me to a better, clean and close by unit. As difficult as it is to move, I immediately started to move before my belongings completely got destroyed. This new owner is awesome. Really know what customer service is. Comforting because customer service has long been gone and non-existent. Thank you, Priscilla. I was definitely on my way out to a new storage facility, however, having heard my concerns definitely made me stay here. Would definitely recommend, now.

Amy was so helpful with every issue we had, even when it was busy! Very thoughtful and kind!read more

Worked with Michael out of the South Elgin office. He helped me upgrade to a bigger unit and…read moreoffered me a promo rate! Even though I was into the new month on my old unit he was able to find an avenue for me to keep my old unit for the rest of the month and still get the new unit started for me the same day, so I can transfer my stuff over the course of the month.

From the owner: Create more space without the hassle at our Minooka storage facility, located at 400 East Brannick…read moreDrive. Whether you need a small unit for personal items or a larger space for household goods or inventory, we have the perfect solution. Our storage options come with convenient features designed to make moving in and managing your belongings effortless. Visit us today at our Brannick Drive facility to find the ideal space for your needs. With easy access to the rest of Minooka, storing your belongings is seamless. We are proud to serve these surrounding communities: Channahon Aux Sable Shorewood Joliet Morris.