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    B & B Mini Storage

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    4 years ago

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    Ft. Dearborn Relocation

    Ft. Dearborn Relocation

    (18 reviews)

    I requested there services to help me move from Chicago to Casper , WY. I went with Mayflower and…read morethey use Ft. Dearborn. Mayflower somehow seems to have good reviews mostly but my mistake being i didn't look up Ft. Dearborn. Moving is never easy and with me starting a new job in WY where i have to be at work almost 13 hours a day it wasn't easy at all. I planned my whole work / personal life around the delivery window of two weeks that was given me. I lived in an almost empty apartment and making do with things hoping my stuff with arrive any day. My move coordinator Debra C. did a poor at communication. I never received any updates and i was the one constantly reaching out to find where the things are at. Today i emailed D.C. and i was told that my stuff MIGHT BE loaded on a truck on the last day of my delivery window. They have no regard for their customers and do whatever they want. They do NOT care if you are without your home for almost a month as long as they collect their massive bills and are happy. As the review mentions 2.5 weeks in , i am still without my stuff. I have been told that my last day on my DELIVERY window is when the stuff MIGHT BE LOADED. If i could give 5 thumbs down to them i would. THE WORST moving experience for me. I would recommend stay away from this company and i will update my review as things progress. UPDATE : I just read another review further down where Debra C. was the coordinator and the customer was told the exact same things e.g We do not have a driver to - You are running a moving company and you do not have a driver. I run a cinema but you know what - i do not have a movie player

    Fort Dearborn Relocation is under the Blackhawk Moving/ Mayflower umbrella. I recently used them to…read moremove from Chicago to Las Vegas and I initially went with them as I read many many reviews on all the companies I researched to just pay the extra money and go with Mayflower well I did and was 100% unsatisfied as 70% of my moving boxes were completely crushed, broken, damaged resulting in over $500 worth of damage. My Las Vegas location was not my final destination so my boxes were going to just be in storage for a few months but instead of an easy unload in Vegas I had to spend hours to unpack all boxes, check for damage on my items and then repack into new boxes. The lack of timely communication from the company was a huge inconvenience on their procedure along with overall satisfaction on my end of how they uhandled the final outcome of this matter. I had wasted so much energy and time going back and forth dealing with the result of their carelessness on my personal items. I could have gone with a different company that quoted $1600 to move across country and probably would have been better than the result of Mayflower as it seemed they threw my boxes across country. Unfortunately spending money for a well known name company didn't work in my favor this time.

    Stevenson Transfer

    Stevenson Transfer

    (70 reviews)

    Edgewater

    This review is long overdue, but the positive experience that I had with Stevenson transfer is…read moreworth sharing with others. My positive experience started with my initial contact with Miss Angie. She let me know that they are a family owned business that takes pride in taking care of their customers. I have moved several times, but never out of state. Also, I was moving while Covid was still rampant. I had no idea what to expect, so I had so many questions. Miss Angie set up a video call so I could "walk her through my home." A couple of days later she gave me an estimate and didn't seem bothered by answering my countless questions. I appreciate it that they had several options, depending on how much help I needed for the move. On the day of the move, I met Alex, who assured me this would be a seamless process and he would personally make sure all of my belongings made it to my new home in TX. Sure enough, a few days later, Alex was the one pulling the semi truck up to my new home and organizing the activities of the move-in crew. He even gave some suggestions on where furniture should go. From beginning to end, the customer service was top-notch and I definitely feel like the money was well worth it. I don't plan to move again anytime soon; but if I do, I will be sure to call Stevenson.

    Stevenson Transfer moved our daughter out of state. A crew came on time and packed all the…read morefurnishings, and breakables (there were a lot of those too). My daughter was nervous about the move but was happy and relaxed at the end. All items were professionally packed and stored on the moving truck. The truck arrived on time, everything was unloaded put were they were suppose to be. There was no damage or problems and the young men could not have been more accommodating, Stevenson Transfer charged a very fair price and executed very professionally. They value customer service and I would highly recommend them. Jim F

    B & B Mini Storage - selfstorage - Updated August 2026

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