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    RSVP Pack & Ship

    3.5 (10 reviews)
    Closed 9:30 am - 5:30 pm

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    11 years ago

    I have always had expert and pleasant help at Pack and Ship in Palm Beach, FL . Love them.

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    College Hunks Hauling Junk & Moving - Palm Beach County

    College Hunks Hauling Junk & Moving - Palm Beach County

    (276 reviews)

    The service , as usual was great. Within a few hours your…read morejunk or stuff is gone. I love how fast it gets picked up. Plus, if you become a repeat customer ask for a discount. They also give you coupons as well.

    Extremely Stressful and Unprofessional Experience - Not "Stress-Free" at All!!…read more I had an incredibly stressful and disappointing experience with College Hunks Moving, and I feel compelled to share it so others can make an informed decision. I initially spoke with Shantoya over the phone and provided a full inventory for a one-bedroom move from Fort Lauderdale to Tampa. Based on that information, I was quoted $1,200-$1,600, which I agreed to. I signed the contract and paid my deposit. The day after Thanksgiving, after the contract was signed and my deposit was paid, I received a call saying there was an issue with the quote and that an estimator now needed to come to my apartment to do a full inventory. This process should have happened before any contract was signed or money collected. Instead, I was blindsided while spending time with my family on a holiday, suddenly unsure if the price I agreed to was going to drastically change. To make matters worse, I was told the estimator would come just five days before my scheduled move, leaving me almost no time to make alternative arrangements if the cost changed. I live alone, so I requested a female estimator, and Sherry came to my apartment. She was extremely kind, professional, and empathetic. I showed her my original quote and explained the situation. After completing the inventory, she informed me the new estimate was nearly double what I had originally agreed to. At that point, I was overwhelmed and almost in tears. This was five days before my move, and I was suddenly facing a massive unexpected increase due entirely to mistakes made by College Hunks. Sherry was visibly embarrassed and repeatedly apologized, stating that the situation had been handled very poorly on their end. She even provided me with corporate and local supervisor phone numbers because she felt my estimate and overall experience had been mishandled so badly. I ultimately canceled immediately within the 5-day cancellation window, went with another company, and therefore am entitled to a full refund of my deposit. It has now been over a month, seven calls to corporate, and I have still not received my deposit back. I have been given the runaround repeatedly with no resolution. We also contacted the local supervisor's office, and no one ever called us back to address the issue. The only person who showed genuine care and professionalism throughout this ordeal was Sherry, the estimator. Everyone else failed to take responsibility, correct their mistakes, or offer any form of apology or accountability. College Hunks markets itself as "stress-free," but this experience was the exact opposite. Thankfully, I did not end up using their services, but I was still left to absorb all the stress, uncertainty, and financial inconvenience caused by their errors. Poor communication, poor customer service, and a complete lack of follow-through. I would strongly recommend looking elsewhere. If I could give 0 stars I would.

    RSVP Pack & Ship - movers - Updated May 2026

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