My tire sidewalls blow up on the way home. Called multiple companies and none were willing to come…read more Suddenly O'Shea called, came within half hour and towed my car home. Safe and sound!!!

Prompt, friendly, helpful, automatically sent me an immediate receipt from my card swipe, but…read morepromptly sent an invoice upon my request. I couldn't ask for a better experience, and that seems rare from a tow service.

TL;DR - JC Auto Repair was fast, honest, and incredibly communicative. They diagnosed and fixed my…read moreA/C within hours, gave transparent pricing, and even recommended a dealer for a specialized service instead of upselling me. Huge thanks to Mark, Julio, and the team--I'll definitely return for future repairs. _______________________________ I found JC Auto Repair through a Google search after my A/C stopped working right before a long road trip. I submitted their online form and got a call back within two minutes--seriously impressive response time. They were able to book me in exactly when I needed, just two days later. From start to finish, the experience was fast, honest, and easy. Mark, who I spoke with on the phone, was incredibly communicative and transparent about pricing and timelines. After I dropped off my truck, they called back within a few hours with a clear diagnosis and even checked a few other things, offering thoughtful recommendations without trying to upsell me. Once I gave them the go-ahead to do the work, my A/C was fixed and I was back on the road within a few hours. Mark even advised me to go to a dealer for a separate, more specialized service, instead of trying to take the job themselves. That level of honesty is rare. Huge thanks to Mark, Julio, and the whole team. I'll definitely be using JC Auto Repair again for any future maintenance or repairs.

great set of people!!! honest, trustworthy and highly…read morereccomendable. definetely my mechanic for life- thanks for all you do

Went here for the first time on 6/23/26 for an auto detail. Stopped by the day prior to see how…read morelong it would be to get an appointment, they said just bring it by in the morning and we'll get it done. Next day, brought it over around 9. They said it'll take a few hours, we'll give you a call when it's ready. Called me about 3 that afternoon. They did a full detail, interior and exterior. I asked them to specifically see what they could do about the wheels. These guys absolutely knocked it out of the park. Top to bottom, inside and out, this thing came away looking absolutely brand new. Flawless. Just absolutely perfect. I had a nice time interacting with them, all very helpful and friendly, and the service was outstanding. I highly recommend them to anyone that's looking for an auto detail. Thank you so much. Pics were taken next day after I drove it a bit in the rain, so they don't do it full justice, but trust me when I say it was perfect.

I stopped by today because a piece of plastic along the base of my driver side door and "popped"…read moreout. The gentleman that helped me couldn't have been more kind. he walked out to my car, was able to pop the piece back in and wouldn't accept any payment. If i ever need body work again i will be sure to use them. I will also be scheduling a detailing of my car as they offer that service as well. If i could give more than 5 stars i would!!

I can't recommend On The Way Express enough! I was visiting the Boston area from New Jersey when I…read moregot a flat tire around midnight. There were no tire shops open, and even the car dealerships were closed and inaccessible. My insurance roadside assistance had no choice but to tow my car back to the apartment where I was staying in Quincy. I assumed I'd have to wait until the next morning, have my car towed again to a dealership, and pay a fortune for the repair. Thankfully, my husband searched online and found On The Way Express. What an incredible find! They responded immediately and came directly to me that same night. Within about 10-15 minutes, my flat tire was repaired, and I didn't have to deal with another tow or wait until morning. Not only was the service incredibly fast, but it was also far more affordable than what I would have paid at a dealership. What impressed me the most, though, was how safe and comfortable they made me feel. It was late, very dark, and I was alone in an unfamiliar place. The mechanic was so kind, respectful, and comforting from the moment he arrived. He explained the repair process, taught me a few things about tires, and made sure I felt completely at ease. It's rare to find a company that combines speed, affordability, expertise, and genuine care for its customers. They turned what could have been an expensive, stressful ordeal into a quick and positive experience. If you're ever stranded in the Boston or Quincy area, don't hesitate to call On The Way Express. They truly went above and beyond, and I couldn't be more grateful! The BEST!

very honest and helpful, great pricing and great work, had my control arm replaced and I'm happy…read morewith his work!

They do excellent work there. I can't even tell my car in an accident. Highly recommend.read more

Tino, Nichole and crew brought my car back from the dead!! It's pristine!! Thank you to Salem…read moreCollision for such a fantastic resurection! Love the work! Tracy Ebbett

I use them for brakes and rotors, they were fast and the cost was reasonable, and I brought my own…read morebrakes and rotors. I recommend them.

They are LEGIT!! Never ever over priced and AWESOME service been going here as well as my mother…read moregod rest . Quality service very respectful and professional

My car looks brand new! I have had Steve and his son Stephen work on my cars twice and both times…read morehave been amazing. Steve handles insurance companies so you have no stress of your own and he is extremely nice and personable. Steve's customer service feels like something nostalgic that doesn't exist anymore except for in his shop. He had a rental ready for me at the shop when I went to drop off my car making the process quick and seamless. The rental place he uses does not charge the customer and only charges the insurance taking some stress off the customer when insurance companies often charge after 2 weeks of having a rental. Steve stays in communication with your insurance company so you don't have to. I had $10,000 worth of damage to my car and he made it look brand new. I truly love Steve he is such a nice guy and doesn't stop until everything is absolutely perfect! He also offered to drive my car an hour and a half to get it to me since I live far away. I truly don't know anyone else like him or anyone who runs business in such a kind and thoughtful way. The first time I took my car to Steve's son Stephen it was after I had already taken my car to somewhere else and they didn't fix it. A tree had fallen on my car during a tornado and I had taken it where the insurance company wanted me to, months later my car still had a leak and the first place couldn't fix it, so then I took it to Stephen who spent a long time hosing my car down to see exactly where the leak was coming from and fixed it right away. He was able to tack it onto my first claim since it was an unresolved issue. Not many places are this helpful or kind. I cannot recommend them enough!

Professional work done in an appropriate timeframe. my truck seemed better than you after they were…read moredone painting and detailing.

Called Rohmer towing to schedule a car tow from a garage in Needham to the dealership in Natick…read more Dick was great. He took the information and when the day came, he showed up, towed the car, dropped it off without me being there and kept me in the loop on progress. Highly recommend him.

Saturday mid afternoon in Dedham on US 95 (Route 128) outside of Boston with speeding traffic…read morerushing by us as we were broken down by the narrow sunny side of the road in almost 90 degree heat and many miles from home. Dick of Rohmer's Towing answered our phone call for help and was at our breakdown site within the time he said that he would be there. A helpful friendly face arrived. Dick, the tow driver, safely towed us off the highway to a closed car repair place that he was confident would be able to take care of us when they open on Monday. He was not wrong. Not only was he efficient and competently moved us all to safety but he also provided a positive solution to a potentially bad situation. Thank you Dick, Gene