i do miss 'rs automotive', owner, 'richard stoiberg'! 'i just liked him, 'he was knowledgeable, knew everything there was to know about cars and he always greeted you with a warm welcoming smile'! *'richard went out of his way', 'to assist' customers, many times to the point of his own disadvantage', but that's the kind of guy he was' and he was so generous with his time and knowledge'! richard used to like to talk about his grand kids' and he absolutely loved, a 'dr. pepper soda'! *'i bought him a 'dr. pepper', on a 'monday' and was informed he had passed on'! 'richard reminded me of 'john wayne', looked just like him and he like to drive race cars around the motor speedway'! *'god bless', 'richard stoiberg', *'rest in eternal blessed peace'! *'you are sorely missed'! *'vincent', 92 lincoln mark 7! read more

These people charged me nearly $2,000 for front break pads, blenddoor motor, a blinker, oil filter adapter and valve cover gaskets. Unbelievable. Nearly $1200 of that was in labor. Absolutely ridiculous. And I was referred here by a longtime customer of theirs. Never again. I literally felt robbed. Definitely not happy and will never, ever ever ever be returning to this crooked place. read more

Bummer just got my car back from getting ac compressor replaced. Jennifer super nice but her mechanic sloppy, received car back missing both oem a/c port covers (high and low) and the whole front splash shield under engine (which I replaced 2 years ago) is gone/missing. So now I have exposed wire, nothing protecting underside of car if I drive over a puddle. Not cool giving car back missing parts that were there when dropped off initially. read more

-November 8, 2025, we took our 2017 Ford Mustang Ecoboost to RS Automotive in Van Nuys. The repairman (lead repairman) said there's a misfire in the cylinder #2 (ignition coil) and the purge valve was not operating properly. That day we only did spark plugs and air filter. -On December 31, 2025, we brought it back to finish the work because of a rough idle. They then replaced #2 ignition coil, purge valve, lube and oil filter. BUT, after leaving the shop and driving for about 20 minutes, the car stuttered and shut off on the 405 FWY but then restarted. We brought it back to the shop immediately (same day) and the guy said it might be a faulty part OR maybe it was because we put gas in the car after we left (which was ridiculous of him to tell us that). They ended up replacing the part that same day. -The Mustang sat in front of our house for 3 days because it was raining. -On January 5, 2026, we went back to work and the car stuttered and shut off on my husband while driving but he was able to get it to our home in Santa Clarita from Irvine. -We called and spoke with Jennifer (front desk) and the repairman and they came up with lame excuses saying they couldn't explain it and we might have another faulty part. No regard for our safety and travel time. -Today, January 17, 2026, we brought it to Pep Boys and they reported that the last repairman (RS Automotive) left the coils and/or other parts loose. They needed to be tightened. -Never again will we go to RS Automotive in Van Nuys. They did a sloppy job with sloppy excuses, zero care for our safety, and zero accountability. read more

I had my 2014 Buick Encore towed to RS Automotive on May 20th. It needed lots of work, head gasket, transmission flush and A/C fixed. I spoke with Reydolfo before and he was very friendly, helpful and informative. It took a month for it to finally get fixed but they did an amazing job with a very good price!! The only thing I would say is that I would have appreciated more communication. But I did call a few times and Jenn was very professional and helpful. In future, if I need a mechanic, I will be going to RS Auto! read more

RS Auto Service - My Buick being towed to RS Automotive - Auto Repair Near Me - Van Nuys, California

Very good service and honesty!! Totally recommend!! They saved me from paying more than $2,000 to Hamer Toyota for a service that wasn't needed!! read more

The incredible service I received is beyond words. I've delivered my Lexus to them twice, for two distinct difficulties, despite the fact that I don't know anyone personally (a work colleague suggested them). I received respectful and truthful treatment over the phone. They provide cost-effective repairs that are quick, competent, and warranted. Next, I'm going to take my son's Infinity. My family now relies on R.S. Auto Services and its staff for any automotive repair and maintenance needs. I'll be going in to meet you all soon. Photos coming soon. read more

Had a situation where AAA couldn't understand what was wrong with my car (broken ignition cylinder) but I did - called RS Auto & explained what the problem was. Spoke to a great lady in the office who was kind and understanding, and happy to provide me updates during the process. They handled the hand-off from the AAA bozo & had the car back to me in a few days working perfect. Plus, it was about $50 bucks cheaper than estimated after everything. Thanks y'all, from the little pink Chevy Spark! read more

I was so sad to hear that, unfortunately, Ric passed away Yesterday, I tried calling his direct number but the line service kept dropping so I called the shop's number. I was expecting to hear Ric's voice once the call was picked up but instead it was another person. He introduced himself, Rudy, and asked me how I know Ric. I told him that I have gone to Ric a few times whenever I have car troubles and Ric has always been SO HONEST and helpful that is why I keep going back to him. And that is when Rudy mentioned that Ric passed away a few weeks ago which caught me of guard. I mentioned my condolences for him, all of his love ones and employees. It's just so sad and shocking to hear a good honest man pass away so sudden... I informed Rudy that the Toyota dealership gave me a list of services that "NEEDS" to be attend to ASAP. Rudy told me to stop by and he will check it out personally...and not charge me at all. I was so grateful that Rudy made me feel like I am still dealing with Ric because I am pretty sure that would be the exact words that Ric would be telling me. Brought in my car today around 11am and Rudy checked and provided his honest evaluation and came to a conclusion that I DO NOT require any of these services at this time which was a HUGE relief for me. I am truly appreciative that Rudy will continue Ric's honest and sincere approach to dealing with customers, like myself, that do not know a lot about cars. It is VERY DIFFICULT to find a mechanic that will honestly tell you the truth because at the end of the day, business is business, and they have to make money. I am just glad that Ric and Rudy has established a place like this where people can go and receive GREAT SERVICE with pleasant intentions. REST IN PEACE, Ric. You will surely be missed, good sir! read more

RS Auto Service - Toyota Dealership's "REQUIRED" services - Auto Repair Near Me - Van Nuys, California

I dont like writing negative reviews, but I think one is called for here. I went to this shop for several years, first under Ric, then under his daughter. The first thing that you will see about this place is that it is crammed with cars. Cars that look like they have been sitting for a very long time. Crammed to the point where you may well have trouble even getting your car on the property, let alone into a bay. Even the office seems crowded with things and disorganized. The service tickets are handwritten, which means they have no database of what has been done. I went in to have the coolant in my Ford changed. I asked for Motorcraft Gold coolant, because it is specified in the owner's manual. This was understood and written up on the ticket. When i get the car back and pop the hood, was that coolant in there? NOPE, just some green coolant probably on the shelf. Was I charged for the Motorcraft coolant? You bet. On a previous visit, I had asked RS to flush my transmission. Years later, having avowed never to return to RS after the coolant episode described above, I had another shop service the transmission again, as it was due. They called me on the phone and told me that the previous servicer (RS Automotive) did not install a certain bolt after their "service", rounded off another one, and doubled up some O rings as well. RS is the only one who touched the transmission, so no doubt they did this hodge podge repair. All of which confirmed what I already knew--stay away from RS Automotive. read more

Sadly, Rick passed away suddenly a couple of days ago. Our family & friends have always gotten good service there; he would even let us leave a car there at no cost for months on end while insurance issues were ironed out. His mechanics had taken on much of the burden in the past few years, and I'm sure they will continue to do so. A really great shop all around, just don't expect to find any parking because their lot is always chock full of cars. read more

My car transmission was bad so my car was sitting there for a good minute since I was going through hard times and when I got everything figured out they didn't even charge for having my car sitting there. Very good family and Good prices read more

One of the fairest places in town! Rick and his crew are skillful, trustworthy and efficient. I highly recommend!

Rick is a straightforward honest mechanic, worth his weight in gold. Been going to him since I was a kid, my mom found him through a referral and we have followed him from his previous location to here. He will give you great prices and honest opinions. Bought a car from him when I was in college, a 1990 Toyota Pick up. He financed me and was a pleasure to do business with. We still go to him for our repairs 20 years later. read more

Brought my 2005 Ford here for new brakes and an oil change. Dropped it off at 8AM and was ready by noon. It was half the cost of the quote another shop gave me. Rick in the office is as nice as they come. Will definitely be back for future work/repairs. Thanks for the excellent service guys. read more

Horrible service! Told me to come back in an hour and then made me wait for 30mins & still didn't help me out. I definitely recommend not coming here. Avoid if you can and just pay xtra somewhere else read more

Rick is unbelievably helpful and knowledgeable. I've got a 2011 Toyota Prius, and he's helped me take great care of it for a fraction of what the dealer would charge, He even alerted me and sent me back to the dealer for a free battery offer for my failing battery. Honesty and service that can't be beat. Thanks Rick. We need more businesses like yours. read more

Great service. They offer very fair pricing. Because They are so good, they are really busy, which means you have to wait longer to get your car back. But It's worth it. read more

Rick is the only mechanic in Los Angeles that I trust. He doesn't rip you off, he can always fit you in, and he is always happy to answer questions. I have used him for several cars that I have owned. And on one experience in particular, I was quoted by Firestone to replace the spark plugs in my Dodge Avenger and clean the oil spill for $450. I thought this had to be wrong, so I called Rick. Rick quoted me $150. His shop is a little out of my way, but I will always take my car to him. read more

I highly recommend Rick and RS Auto. Rick was recommended to me when I first moved to California and my daughter and I both use him. He is a gentle man and is very honest. Recently my transmission was going out and Rick told me we could try sensors first before jumping right into a new transmission. He quoted me a price on the sensors and I returned the next weekend to have them installed. The final price was actually lower than the estimate! Sensors are in and have been just fine for the last 3 months. My daughter was having engine trouble and a big chain auto supply place told her it was going to be $3,000to fix. Rick and his guys fixed the issue for $800 and it has been fine ever since. It is hard to find a good and reasonable mechanic these days. I feel blessed to know about this gem - RS Auto Service. read more

The most honest & straight forward mechanic I know. Thank you Rick for everything you've done to help not only me but all my family & friends & the whole Lake Balboa community read more

I found RS Auto Service by googling auto mechanics near me. I have a 2004 Saturn Vue and use it to Uber in and it needed repairs from all of the beatings it takes from LA's decrepit roads and 50K worth mileage from Ubering. Rick's mechanics have fixed my car struts after I had some cheap struts installed which only lasted five months, by one of those online car services who come to your location/home and fix your car. When I told this online car service what RS Auto concluded about the cheap struts they sent another mechanic to my house and try to convince me via driving car around that the problem was not struts because no leaks were detected coming from struts...When I used RS Auto to replace struts the problem went away. Meanwhile, online car service strongly suggested I replace axle and problem would go away... read more

Ask for Rick... Really nice guy. I believe he is also the owner. He went the extra mile for me when ordering a replacement part for my car even though they (RS Auto) wasn't doing the installation. read more

Excellent, honest service. Doesn't get any simpler than that. It's nice to find a mechanic you can trust - especially for the simple things like oil changes. I know enough about cars and car maintenance to know when someones trying to get over on me, which is what most of the quick stop chain businesses do (i.e. "charging you $30 to change an air filter that cost $5 at AutoZone and takes 10 seconds and remedial mechanical knowledge to install). Rick is the polar opposite of these types of shops. He is now my go to guy for car repair and maintenance. I happily recommend that you try him out for yourself.. read more

This establishment was recommended to me by my neighbor who has been a long time customer of Rick at RS Auto and I was not disappointed. Took in a car to have some work done before selling it and he gave me a complete run down on what needed to be repaired and I selected the items I wanted to do to it to get it up to re-sell condition and he was able to repair it quickly. I was thankful for his great service and will take my other cars here when they need work. read more

My family has used this guy for about 25 years. He kept my Chev Astro Van running for 19 years and 385,000 miles. A great good old fashioned mechanical shop that can work on the latest stuff because they really understand electronics. They also do a lot of work on restorations so they know how to make parts you can't get anymore. read more

I spoke to Rick about my Air Conditioner not working. Once he looked at it, he called me right away and gave me a detailed explanation of what the problem was and gave me affordable pricing $ 184 that included diagnostic, labor and pieces. I was very pleased with the service. Other places were charging anywhere from $600 to $1000 to rip me off. This place is honest and they don't take advantage! Rick made my case a priority because he saw that I am 8 months pregnant and with a 2 year old toddler. In the Valley the hot weather gets really bad reaching 120 degrees! Thank you Rick for being a gentleman, your professional service and explaining everything to me. I highly recommend this place. read more

Rick's shop has been so great to my Subaru Forester. I've had them fix head gaskets, replace all types of seals, covers and wires, their estimates have always been fair, and their work is top notch. Rick always takes the time to thoroughly explain whats wrong with my car, and I highly recommend RS Auto Services! read more

My family has been taking our vehicles to Rick since the late 80's (when he was at a different location). My wife took her car Honda in a few years ago when she suddenly started getting tire noise. When she picked it up it turned out to just be the shroud rubbing the tire, big deal. The price Rick charged her was $18. There was no "I had to replace this..." " I found something wrong over here..." It was just $18. When was the last time you took a car into a mechanic for ANY reason and had the bill be less than $20? I have called him for advice when I was working on my car myself and he gave me his time and advice without complaint. Rick is knowledgeable and his mechanics are good and friendly. Most importantly, he is honest and fair. read more

I had a plastic piece hanging from the bottom of my car and I stumbled across R&S Auto not only were the nicest guys ever they fixed the problem checked my whole car and when I thought I needed to have my breaks fixed and all these things they insured me that it wasn't time yet and for me not to spend the extra money right now. Luis helped me with everything. He was very thorough and even showed me how to check my own tires so I know when its time to replace them and how to check them if you decide to buy used tires. They also do oil checks, tune-ups and brakes. Great first experience thanks again guys. Rick the owner is super honest and this is the first time I didn't feel like t was being taken advantage of. read more

Rick is a shop owner you can trust. He will go the extra mile for you. And his rates are far better than a dealer. One time he only charged me for a half hour of labor. What dealer or shop would ever do that? read more