We were going to repair our old deck, but when code compliance showed up, we had to apply for a…read morebuilding permit. When we went looking for a contractor to build the new deck, we found Austin Outdoor Builders through their listing on Yelp and their website. Kit called me within a couple of days of my email, and really impressed me with his knowledge and experience with decks. I was concerned about City of Austin inspections, and he was very reassuring, pointing out that he talks to the inspectors by phone regularly. He booked a time to go over the engineering plan and the site, and again, I was very impressed when we met. He spoke of extensive experience in building decks, and asked questions about the site and the plan that reflected this. The quote was not cheap, but what is these days? My main concern was that they do the job properly and work with COA inspectors. Work started within a couple of weeks, and I was quite pleased with how the workers did their job. The only delay was to find an engineer to certify the footings before pouring the concrete. I had originally expressed concern about the durability of the support timbers, and Kit offered to coat them before laying the decking. Imagine my surprise when I found them painting the framing with high end professional oil based enamel! The only other delay was the week of the ice storm when Austin was closed for the duration. I was lucky to have family to remove the trees that fell on the lumber in the yard, because the next Monday they were back at work. Both the framing and final inspections went very smoothly and I am delighted with my new deck. I recommend Austin Outdoor Builders to anyone needing a deck.

We sought out AOB to replace a chainlink fence around our yard with an updated wood fence about 18…read moremonths ago. All around, our experience was wonderful, and they do high quality work. I'll talk more about our full experience below, but a couple of months ago we had a terrible storm in our neighborhood and a very large tree (at least 25 feet tall) fell directly on our fence. Despite a direct hit, the fence stood firm with only a small dent in the cap board. Talk about quality work! More broadly, our experience was great. We worked with a super helpful person laying out the task who made some fantastic design suggestions (totally not on our radar) that we're really happy with. The work was done efficiently to mimimize the amount of time we had to keep our dog out of the yard. And when seasonal shifting made it impossible to open our gate, they came and fixed it months after the work was done. Great experience all around and would recommend to anyone.

I do not leave negative reviews lightly, but this experience warrants transparency…read more I contacted Ryan through Thumbtack for a clearly defined virtual design walk-through in support of a client project. In my initial outreach, I explicitly stated that this was a virtual consultation and outlined the scope in detail. Ryan responded that he could handle the work and was interested. We confirmed logistics multiple times, including the evening before and again the morning of the appointment. My client rearranged her schedule, and I rearranged mine to coordinate a live virtual walkthrough at the property. Ryan did not arrive at the agreed-upon time. After the scheduled time passed, I called -- no answer. I sent a message asking him to confirm arrival -- no response. Two and a half hours later, he sent a message stating he had been "warned to stay away from these types of jobs" and apologized. There was no prior indication of hesitation, concern, or limitation in scope. If he was unwilling or uncomfortable with the nature of the job, that should have been communicated before confirming and causing both myself and my client to restructure our day. Reliability and communication are non-negotiable in client-facing industries. Unfortunately, this experience demonstrated neither. I cannot recommend based on this interaction. ***Update*** *Ryan attempted to dodge accountability by replying on Thumbtack that he was not given a clear scope. Please see the attached scope as well as his attempt to text me to explain himself. This is a pattern for Ryan. Please pay attention to the other negative reviews.

I wasn't sure what to expect, as I've never used a repairman before, but repairing my house siding…read morewas outside my comfort zone AND my dad's skills. They got back to me QUICKLY, and were able to complete the job well within the timeline my insurance company had given me. It's flawless -- you can't even tell it was ever damaged. So so happy with it -- its a huge burden set down. I also want to commend HMB for their customer service -- I brought some concerns to the owner/project manager Ryan, and I felt heard by him the first time. Because of this, I plan on using them for anything I can't YouTube myself. So grateful for their responsiveness & skills!

Melde Construction company's motto "Love your home. Enjoy the journey" is nothing but a facade…read moreafter the experience our family endured from May 2022 to December 2025. The quaint white building on 6th street, showcasing yearly "Austin Best Builder" signs with owner and employees who wear black tee shirts that say "Humility & Curiosity & Diligence & Confidence" is simply not at all what we experienced. We recently settled a six-figure lawsuit against Melde Construction, (new owner) Bernie Calcote, its former COO Nic Bell, its former Project Manager Jesse Marsh and several subcontractors. Mr. Calcote and Mr. Bell were never deposed under oath after much legal maneuvering and boxes of evidence and hours of witness testimony are not easily accessed publicly. Therefore, we feel an obligation to warn other potential clients about key facts before possibly hiring Melde construction or any of the people involved. Melde: 1) did not keep the project notebook required by the contract that would facilitate us to see invoices for labor & materials 2) used incorrect building materials 3) did not follow architectural plans 4) charged us for work they never ultimately performed 5) made errors that could have caused catastrophic fire and/or carbon monoxide poisoning 6) repeatedly lied by omission about water intrusions in the house while family lived elsewhere If this was simply a situation of a construction project that took too long and went over budget, or if Melde had taken responsibility, we would not be voicing our concerns publicly. Melde blamed the homeowners and refused to be accountable for its actions. Homeowners are still trying to solve Melde's errors, among the most egregious issues: -concealed water damage to original hardwood floors after failing to protect home during at least two storms (fall 2022) -installed incorrect furnace in attic that would have caused fire if activated -charged for an electrical service upgrade that did not occur -installed brick type we did not order, had workman chisel to look weathered instead of ordering weathered brick -placed new HVAC condensers without discussing placement -painted over damage to the ceiling in the garage (garage was not within project scope) -installed doors & handles on the addition that don't match existing doors & handles which are directly adjacent to addition -charged DOUBLE original quote for metal handrails then did not paint with direct to metal acrylic enamel -did not honor warranty for windows, left project with multiple hardware, latches and weather strips missing Before entering into contract with Melde Construction (Bernie Calcote bought business from Leon Melde in July 2016), feel free to contact us for more explanation and details. There are many credible construction companies in Central Texas. We highly recommend considering our feedback before choosing this one.

These guys are awesome. My wife and I put an offer on buying a home in south Austin, only to find…read morethat our lender wanted the two-story covered balcony replaced before we closed. It was completely rotted out and was a safety hazard. Out of the four contractors I called, Melde was the only one who responded right away. Two of the other companies told me the balcony was beyond the scope of their abilities. As for Melde, I knew they did home renovations, so I wasn't sure if our balcony was a job they'd do. Nick was able to come out within a day or two to give us a quote, and he assured me that they could do high-end renovations, build a dog-house, and everything in between (including the balcony). They were able to start the job the following Monday. They finished on time and under the original estimate. I was very pleased with the work. I'll definitely do business with them again.

Brian (owner) made several appearances during the entire 7 day project. He went to great lengths…read moreto help with finding good color matches (which was not simple). He also showed up when he said he would as he made repeated effort to find the materials we needed. Reuben (tile specialist) also worked diligently during both the demolition of the old tile and the installation of the new. Great care was taken to minimize the dust during the demolition as they set up extensive plastic partition barriers throughout the work area, protecting furniture and appliances. They also removed and reinstalled all necessary appliances as well key plumbing fixtures. We are very pleased with the job done and the quality of the work. Highly recommended.

I hired Trademark Floors on three different flooring projects between 2002 and 2004. 7 years later…read moreand I still absolutely love our floors. I had tile installed in my entire first floor + laminate wood on my staircase and upstairs hallway + laminate wood in our master bedroom. People often ask me for Trademark's info as they know how happy I was at the time of installation and continue to be years later. I know of at least three other people who also used Trademark via my recommendation and all were equally as happy. Even though I live out in Pflugerville, it wasn't an issue with the business being in Dripping Springs. I may do some more flooring in my girls' bedrooms in the future and I know for sure I will be calling Trademark Floors again when that time comes!

My wife and I recently had the pleasure of using HSP for a complete exterior painting project and…read moregutter removal. I actually found out about them when I asked our neighbor for information about the painters they used for their home. They replied that they weren't happy with the company they used and that they had wished they had used HSP. We asked HSP to provide us with a bid. All three bids we received were comparable in price and materials used, and all had favorable reviews. We went with HSP because the project manager Michael really seemed to care about the job. We are very glad that we did. After working with HSP there were two things that set this company apart IMO. The first was the quality of the work that Rigo and Miguel did. It was impeccable, they did so much prep work prior to actually painting that at the end of the job my wife and I noticed one brushstroke on our exterior ceiling fan. That's it! The neighbor I referenced earlier made the comment " If our painters had done half as much prep work as yours did we wouldn't have had the issues that we did." The second was what the company did when there was a "hiccup", and there are ALWAYS little things with jobs like this. Whether it's the weather, paint color not what you expected, etc... Whenever there was a "hiccup" Michael was three things, communicative about it and proactive in getting it resolved quickly. We also had the pleasure of speaking with the owner PJ and found that he had the same positive qualities. In closing, HSP provides a quality job at a fair price and they make it right if there is an issue. At the end of the day that's all you can ask for in a contractor and why we can recommend this company without reservation.

Great company from first interaction all the way through our entire project. We had our interior…read morepainted including trim work and the ceilings. Rigo is amazing and is a craftsman in my book. He repaired damaged areas of drywall and I can't even tell where the old damage was. The team worked hard to get everything done in our timeline. Michael and PJ were wonderful to work with and SO patient with my 1000 questions. They will be our painters for any other projects from now on, no question about it.

I selected 5 Points two years ago for a large home project that included inside and outside work…read more I was very satisfied. He and his team did an excellent job. I am happy to say again that I am very satisfied with his work on this latest task. This project was minor in comparison as it was just a 'Make Ready' between tenants which included touch-up, maintenance and clean-up to the home. Jay is very customer focused and always ready to go the extra mile. I highly recommend him and will continue to call on him first in the future. If you have any questions, I am more than happy to talk. I can be reached at 714-900-1788. Sincerely, Lu Jackson III

Great company to work with! Very nice workers! Willing to work around my schedule and still got the…read morejob done in a timely manor! Also willing to come back out ASAP for a few touch ups I noticed. Will hire again !

I had to leave a rating, but would have preferred not to leave any rating at all. Austin We Fix It…read moredeserves no stars. Sam Tuttle was hired to do a build out on our metal building to be an Airbnb. In short Sam Tuttle is an con-artist. He mismanaged the funds for the job he was hired to do. He lied about how he spent the funds. He asked for more money when he knew he was going on vacation. Then he asked for the entire amount of the project when his agreement stated "three installments as the project moved forward." He refused to follow our vision. He did things his way and when we asked him for explanations he said he was going to need more money. In a meeting in our home he insulted our guest when they asked him a question. He got into a screaming match at our front door because he didn't want to answer legitimate questions about the concerns we were having. On this same day he walked off the job. Sam said he was a Christian and that he was honest. He was recommended by a close family friend which is why we hired him. There were huge discrepancies about how the money was spent. He told us different amounts on three different occasions which he why we wanted to talk to him. We knew based on the material at the job site and the number of days he worked that there was no way he could have spent all of the first installment. Because Sam walked off the job in anger we asked him for an amount we believed he should return to us. He agreed to this amount in an email and then has refused to pay us. He does not return our emails, he does not return our texts. This is the first time I have ever left a bad review for anyone. In this case, it is the right thing to do. Sam Tuttle is not ethical. He took advantage of me and my 82 year old mother. He lied to us. He mismanaged the funds and walked off the job in anger. I do not suggest you use him for any service. We regret trusting in him and allowing him into our home. Do not use his services. Stay away!!

Sam truly blew us away with our french door install. His turn around time from when we contacted…read morehim to completion was 2 days. The quality of his construction skills was top notch and the doors were hung perfectly. As a mom I really enjoyed his people skills with my 5 year old. He made my son laugh several times which was nice, and his assistant is his twenty something son who was also very personable. Very pleasant experience and we will probably use him next on our kitchen remodel project.

Our bathroom went from basic to breathtaking thanks to RCE Construction & Remodeling. The black…read moreherringbone tile wall is a total statement piece, and the tub looks like it came straight out of a design magazine. Every time I walk in, I feel like I'm at a luxury hotel. What made the difference was how smooth and stress-free the whole project was. Jackson and his team were respectful, showed up when they said they would, and actually listened to what we wanted. No shortcuts, no surprises -- just solid, honest work. It's rare to find a contractor who combines great style with great service, but RCE nailed both. We've already had friends ask who did the remodel, and we're proud to send them their way.

RCE installed this tile backsplash for me. The people who worked there either didn't want to speak…read moreto me or didn't speak English