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    RR Roofing & Restoration

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    2 years ago

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    Tri County Fence Katy - After. Done in less than an hour!

    Tri County Fence Katy

    (13 reviews)

    After requesting a quote for fence repair following Hurricane Beryl, Dean from Tri County was o…read moreThe first business to respond. He came out to quote the job within a day or two. Dean was great to work with, responsive, and provided timely updates as to when they would be able to come out and get the work done. Communication was 10/10. They had to schedule us out a bit to get the work done, but we didn't mind as fences were down all over the city due after the storm. They dropped off the fence materials the day prior, and got all work done within the expected time frame. Used quality cedar, that looks way better than the stuff my neighbor's 'guy' used. You can see the difference. Amazing work, will definitely use again.

    I rarely give a poor review but I am just so disappointed in this company. I felt like they did a…read moregood job for the most part but I had a couple small issues. One... the fence was not level with the gate and two... when you close the gate it sags to the point where it hits and does not self close. I contacted Dean regarding this and he stated they would come out that week to take a look. They never came and after almost two months of trying to contact them, I have given up. I have emailed, texted, called, and left messages but they refuse to answer. Really sad because I would have given them a very good review initially and probably recommended them to friends and clients. I would not recommend them. Thanks - paul

    owens signature fencing - The pickets are coming off

    owens signature fencing

    (8 reviews)

    I'm sharing this to be honest about my experience and to caution others before hiring…read more At first, Charles came across very friendly and professional, which is why I chose to work with him. He also emphasized that he was the "cheapest," which initially seemed like a benefit -- but unfortunately, the quality of work reflects that. The fence installation was not completed to a professional standard. There is inconsistent spacing between pickets, visible gaps in areas that were supposed to provide privacy, and multiple sections that appear patched together with random pieces instead of being installed cleanly and uniformly. There is also a significant gap under the fence that was never addressed, which should have been handled during installation. In addition, debris and trash were left behind outside the fence, and the job site was not cleaned up. Items that were discussed and agreed on -- including the top border trim -- were not completed. I was told these items would be finished and waited for a follow-up visit, but after most of the payment had already been made, the remaining work was not completed. When I raised concerns, communication became dismissive, and instead of addressing the quality issues, I was told to hire someone else. Overall, the work feels rushed and unfinished, and I will need to hire someone else to correct and complete it. If you're considering hiring, I strongly recommend confirming all details in writing, holding final payment until everything is fully completed, and closely reviewing the quality of work. I've included photos so you can see the results for yourself.

    I found Owen thru Yelp. He came out in a timely manner. He's very professional and knowledgeable on…read morethe problem. I highly recommend his company. Quality people, quality work, and fair price. Very satisfied with his service. They went above and beyond and I could not be more impressed.

    RR Roofing & Restoration - roofing - Updated May 2026

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