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    Rps Excavating

    5.0 (2 reviews)
    Open • Open 24 hours

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    Zuidema

    Zuidema

    (58 reviews)

    We had such a wonderful experience with Zuidema for our septic tank pumping. The entire process was…read moreeasy, professional, and seamless from start to finish. Everyone we dealt with was friendly and helpful, and we were very happy with the service I especially wanted to mention David, who called to take our payment. He was such a kind, kind man and truly a pleasure to speak with. It's not often that such a simple phone call leaves an impression, but his warmth and kindness absolutely did. Great customer service makes such a difference! We would absolutely recommend Zuidema and will definitely continue using them in the future. Thank you for such a great experience!

    I recently had my septic tank serviced by this company, and while the service itself was completed,…read moreI was disappointed by what happened afterward. When the technician left, the septic tank lids had not been properly secured. The screws were left sitting in the lids instead of being fastened, leaving the covers unsecured. As someone with children at home, I immediately recognized this as a serious safety hazard. I called the company as soon as I noticed the issue to make them aware. I explained that I had kids in the house and that the unsecured lids posed an immediate risk. The company had no problem promptly charging for the service, but when I called to report a serious safety issue they had created, I was told no one was available and that it would have to wait until the following morning. I found that response disappointing, especially considering the potential risk. Mistakes happen, and I understand that. What I have a harder time accepting is the lack of urgency when a customer reports a potentially dangerous situation. An unsecured septic tank isn't a minor inconvenience--it's a significant safety hazard, particularly for families with children. I hope the company uses this as an opportunity to improve both its safety procedures and its customer service. A business should stand behind its work and respond promptly when a safety issue is brought to its attention.

    Rps Excavating - septicservices - Updated October 2026

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