Went in for a muffler and was told to try one that they recommended and to bring it back if I was…read moreunhappy. Drove home and my entire exhaust system was rattling. Contacted them as soon as I got home and told them I needed to get back in to get the muffler I wanted and have repair work done. A week later I finally was able to get the muffler ordered and scheduled three days after that. Arrived and had my muffler replaced and reminded the person at the front desk to check the rattle for the rework and warranty work and 30 minutes later the technician handed me my keys and said he didn't know anything about the rattle and to try just driving it and see if it was any better. It's not. I'm not driving down a third time for one muffler. I have now contacted another mechanic to do the rework that Kent's muffler was supposed to do and forgot. Poor communication, sloppy work and as of Friday, May 22 their telephone number says they have a voicemail that's not set up and they can't even be reached.

I needed an emissions test while in the area and was recommended to come here…read more The woman at the front desk was super friendly and able to get my car in right away. While I waited, she was kind enough to turn the heater up a little bit, as I was freezing in there. The emissions test was done very quickly and the guy that did it was just as friendly. I'd definetly consider coming back for here for any other work needed

Excellent Service. Very friendly and Good fair price for car maintenance. Definitely recommend it!.read more

UPDATE: I originally left a review regarding our experience,…read moreand the company responded by denying responsibility and providing explanations that do not match the evidence we have. Apparently this is typical behavior though, for them. Our vehicle was brand new. After service, the vehicle developed issues that did not exist beforehand. It was also returned with scratches and damage that were not present when it was dropped off. What is most frustrating is that I specifically requested footage of the vehicle while it was in their possession, including footage of the work being performed. To date, that footage has not been provided. Instead, we have received explanations * that were CHAT GPT generated* that do not address the evidence and concerns we raised. When we took the car back, I have video footage of women coming out and taking pictures of the entire car after I asked for video footage to be preserved as a way for them to cover up their tracks. Since posting my original review, I have reviewed other customer experiences and noticed a concerning pattern. In our case, we have a recorded phone call in which a man acknowledged the damage and discussed repairing it. ( For clarity, the recorded call was not a hidden conversation. The company rep was standing outside speaking with my man while he was actively on the phone with me. My man called me to discuss when I would be able to pick up the vehicle. Rather than ending the call, I remained on the line and began recording. The man was fully aware that my significant other was engaged in a phone conversation and continued speaking about the vehicle and the damage while the call was ongoing. He full on, took responsibility And he said that he was going to fix the car. ) As a result, the statements made during that conversation were captured on the recording, including acknowledgments regarding the damage and discussions about repairing it.) We also have photographs, video footage, and witness statements regarding concerns we observed at the business. Additionally, I retained a private investigator to observe the business and document conditions independently. The issue for us is not just the damage itself. Mistakes happen. It is the refusal to take responsibility publicly after the fact while simultaneously failing to provide the footage that was requested. They fixed the scratch after getting grilled. That is the issue. according to other statements and reviews... they do alot worse then how they treated us. Our vehicle entered the shop without these issues and left with them. That is the simple reality of what occurred. I want to spread the word because unless you know what you're talking about, they will treat you very poorly. And try to cheat you out of things, they also, it will give back your car....Worse than when it went in. At this point, we are preserving all evidence and documentation related to this matter. If they choose to bite back with another lie.... i'll see you in court. Its my job. Im happy to bite back legally as I already am prepared and prepped. And i'm coming with videos and photographs and recorded conversations, customer reviews and other customer witness statements ( people that I don't even know) The evidence speaks for itself. They probably have a lot of people( their friends) who will back them up The bad reviews and what happened to these different people speaks much louder because it's a pattern of behavior. These people I didn't even know and they had similar.If not exact situations, just different car parts Anyone considering this business should carefully review all available customer feedback and make an informed decision for themselves. We stand by our experience and the evidence we have collected. We have documentation, recordings, witnesses, photographs, and video evidence supporting our concerns.

They are ALWAYS exemplary! They have fair pricing and the repairs stay repaired. They have worked…read morewith me in difficult situations and they just go above and beyond every time. I have been taking my cars there since I was 16! Just wonderful, honest, awesome people!

I would never recommend this place to anyone. I went in to get a diagnostic done on my truck and…read morethey wouldn't even stand up from their desks. Just talked to me from behind their computer screens and then refused to do a diagnostic because they didn't do the work prior to taking it to them. It was the most impersonal encounter I've ever had. They acted like I was putting them out.

Mike Harrison went above and beyond to get my car back in working order. My car had a split in the…read moreradiator hose, and was leaking coolant. I was visiting from out of town and needed my car, Mike arranged to have my car towed to his shop, ordered the part, installed it and got me on my way taking a total of about 3 hours. He stayed after hours to take care of me. Another repair shop told me he was too swamped to help me out. Mike invited me to wait out back under a shade tree while he completed the work. His wife kept me company while he quickly repaired my car. "We Work With Integrity" is Mike's slogan. Very true. I highly recommend Mike.

I am impressed with the service I received at Harrison's Auto repair. I called and said I need a…read morenew engine. Dropped it off the next morning and it was done 2 days later. Quality work and a fair price. I would highly recommend Harrison's auto repair.

My girlfriend took her car here to get it inspected. They quoted her around $5,000 to fix a bunch…read moreof stuff. They said it all needed to be fixed. Car is only worth 8 grand. Car runs fine, no check engine light. Just needed to check an oil leak and maybe replace back brake pads. Super shady that they told her all this other stuff needed to be replaced. For example they told her the timing belt needed to be replaced. I just checked it and the timing belt is only a year old and it works just fine. I bet that if I bring the car in and they have a different diagnosis for me. But of course we still had to pay the $300 for their time to inspect the car.

Brit was fantastic. She gave me a quote with itemized prices. After our diagnostic, she sent us…read morepictures of the problem with an itemized list of what work would need to be done and the actual cost. When my husband went to pick up the car, which they were able to finish hours before their quoted time, they answered all of his additional questions and showed him the part they replaced. Very transparent. Very timely. Very organized. Great communication. I found my new go to place for my car needs.

Great service and was in and out quickly. Even recommend ways to get the price down. I will be…read morecoming back if my car has any more issues

The best service!! He was super quick on diagnosing what was wrong and helped get my boyfriend's…read morecar fixed so fast! Definitely gonna recommend Jake to everyone!

Wow, just left our car there this morning, no call, nothing! We called at 4:45 to see what was up…read moreand they said oh sorry we didn't get to your car, and if you don't pick up in 15 min it will be locked up until Monday! What am I in a foreign country?!? So bad.

Had to fix my transmission and engine mount on my 2016 Nissan Maxima. They fixed it for over $2,000…read morecheaper than the dealership quoted me (with the exact same parts ordered from the Nissan manufacturer). Car is now running great.

I have been going there since 1991. It is the best shop in the valley. They are knowledgeable…read morehonest guys who do an excellent job on repairing cars. I never go anywhere else. If they dont provide a particular service, they will recommend a company who does.

Very rude!!! I just called to get a lot of work done which would have been a very big check to them…read morebut they refused to say anything on the phone besides "NO". So unprofessional and I'll gladly take my car to my mechanic tanner at +1 (801) 651-7808 who will get your service done!!