The owner was great to me! He was so nice and made the process of switching insurances so easy. He…read morefound me a better deal with better coverage. I will be switching all of my insurance over to them.

This man is a crook. He screwed me. I went in there the day before my policy was going to renew to…read moresee if they could get me a better price. He couldn't. So I told him no thanks I can't pay that much again I already have a lower quote. And somehow he took that to mean let it renew because when the 5th rolled around I got charged again because he let it renew even though i was pretty clear about not wanting to renew. So I call on the fifth they say they will cancel it and refund my money less the cost of 5 days of coverage even though I told them on the 31st I didn't want to pay that much. It's been 2 days and I haven't been refunded. Now he told me progressive has to refund the money and progressive told me to take it up with the agent. I'm pissed and I'm going to do all I can to make sure nobody does business with this company.

It's hard to find a reliable honest tax accountant in Lane County, so with that being said finding…read moreMichael was like finding gold! Although we were unable to retain his services due to our budget he was EXTREMELY helpful, knowledgeable and honest about our situation. That was just our consult. I could only imagine how great he would actually be to work with. Thank you, Michael!

Called and spoke with Joseph, he was extremely informative and patient, I felt pretty clueless…read morecoming into the call but he helped explain everything to me very clearly. Great experience overall.

Loved the office atmosphere very kind very family orientated children welcoming play aira safely…read moreable to view answered all my questions honestly when I left I had a smile and scence of being taken care of now I can walk in my local office talk to familiar faces and feel relieved to handle my bissness thank you Cody & family The moment I walked in I was greeted with welcome and offered beverage Auto and renters insurance (:

Dave Florez was very helpfu in determining which insurance would be helpful to me and showed me how…read moreto use the market place so I could decide given the information we had determined would be best given my medical care etc. He is personable and humorous. Great guy.

Great personable service! In today's business world, it was so refreshing to deal with a…read moreknowledgeable person to answer and recommend services to me. I was with my other insurance company for over 10 years and I had Hayes Insurance quote me an apples to apples policy (auto and Home) to find out I have been overpaying as my previous agent haven't reviewed my file or needs for some time...saved some serious money!

Brooks always answers my calls and questions and knows his stuff. He recommended the right…read morecoverage for us and explained what was worth it and what was not. In addition to providing great product and customer service, Brooks really cares about you and wants to make sure you are taken care of. He went above and beyond to help me out when I was in a pinch. I can't say enough about his compassion and kindness. He is an amazing person.

Honest, straightforward, kind. We are using them for estate planning. The free initial consult was…read morehelpful for deciding who to use.

They have lost touch with the customer experience. A competent generalist tax service provider, at…read morea premium price, but nothing exceptional in my experience. After several years as their client I have moved on to another firm providing the same services (and more) at lower cost. If you choose to hire them, recommend staying on top of them about deadlines/deliverables, having them invoice you frequently and in detail, requiring them to get your approval in advance on any potentially expensive work they consider to be outside the scope of what you are already paying them for, not letting them talk themselves up too much (or talk down to you), and augmenting them with subject-matter specialists for any work that is highly complex and outside the scope of general-purpose tax return prep.

Wonderful and easy folks to do business with. He's always been our go-to underwriter.read more

This guy dropped the ball on a very important deal and he offered very poor communication. When you…read morego into his office to go over any paperwork it's like a sales pitch. He will just gloss over all of the details. He does not realize that the customer doesn't sign mortgage papers every day. Due to his lack of communication with my realtor, we were unable to close on a house that I'd been waiting on for a year and caused us to miss the deadline. I would not recommend this company to any veterans or anyone else for that matter.

Kathy and her team have done my taxes for the last 10 years and I could not be more grateful for…read moretheir thorough communication, timeliness, and professionalism. I recommend them to anyone looking for a CPA.

So I'll just start at the beginning of my working "relationship" with Kathy. At first I thought…read moreshe was going to be the answer to my prayers for a good accountant / bookkeeper. We agreed that she was going to do my monthly bookkeeping and then my taxes when they came due. The next few months were a little odd because I never received an invoice from her for the monthly bookkeeping, I had to actually reach out a couple of times and inquire about the bills and where we were at accounting wise. She said that everything was going good and that she would "try" and get me a monthly invoice, which never happened. Before 2021 taxes were finalized, I called for some advice about buying a new truck for my business. I needed to know what my tax obligation looked like before I purchased the truck. She told me a dollar amount and based off that information I purchased the vehicle. When it came time to sign off on the taxes my tax obligation went up almost $6000. I called and asked her why and how they went up so much in such a short period of time. Her response was that they need to re-categorize some things and that they were giving me 100% credit for business meals, she said that I was only allowed to claim 50%. (Which is not true for tax years 2021 and 2022, the Federal Government was allowing 100% deduction for those two years due to Covid.) I bit my tongue and moved on. Still not receiving any monthly invoices other than what I owed for the tax preparation. Reached out multiple times throughout 2022 and was told by one of Kathy's employees that they needed monthly bank statements or access to my bank account on-line. Which I gave them a log-in for my bank. This employee received it and logged on, confirming that it was all they needed. Again, months go by and no contact or invoices. We are now in 2023. I am now an LLC filing as an S-corp (per Kathy's recommendation), so I'm assuming that it's important to stay on top of things. I reached out again to Kathy and inquired about the invoicing and where things were at with the accounting. She responded with "You were supposed to get us access to your bank last year and you never have, so nothing has been done". Never mind that I got them access in the beginning of 2023 and have the email chain with her employee verifying as such. She then said that she was mistaken and would look into it. A week goes by and all of a sudden she emails me asking about my S-corp application, wondering if it was approved. I told her yes and that her employee was aware of it as well at the beginning of 2023. She then proceeds to throw together my taxes for 2022 and tells me to sign them, "they need to be filed by September 15th." She had questions about some debits in the business account but never received the answer to those due to the fact I thought we had until October 15th to file. She just moved everything to "supplies" and threw the tax forms together. I sent her an email listing my concerns about how things have gone up to this point and was looking for some answers. She filed the taxes and quit. Now I have NO idea what has been done or what NEEDS to be done. I'm now in the race to find another accountant that can come in and clean up her mess. By the way, that truck I bought? I had to sell it immediately for a $2500 loss. This "accountant" has potentially cost me thousands of dollars by leaving me high and dry the way she did. My next step, filing a complaint with the Oregon Board of Accountancy. If you're in the market for a new accountant, go somewhere else.