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ROYAL VICTORIA SECURITY

5.0 (1 review)
Open • Open 24 hours

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1 month ago

Great experience from start to finish. The service requested was handled promptly and professionally with clear communication.

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Utopia Property Management

Utopia Property Management

(2 reviews)

if I could rate them as a 0 I would I'm a tenant here and since day one I've had nothing but issue…read moreafter issue with this place 1st they lied to me on multiple occasions about this being brand new carpet that was put in here at most definitely was it brand new carpeting at all they took six months to do the Housing paper the correct way they wouldn't get back to Housing in a proper time and also they get my rent between the first and the third of every month and part of the rent goes towards the water bill. I pay my PUD bill they get the money for the water. You wanna tell me why my hot water has been shut off on me three different times and just 2025. they've got multiple shut off notices from PUD due to them not paying their bill for the building. Also getting the hallway light shut where you can't even see your hand in front of you at night time and it's about 15 maybe 20 steps from the top to the bottom and I have a and a 13-year-old they're fully aware of that as well but they've done nothing to take care of anything. They don't want to take responsibility for anything that they do. They refuse to give me information to their higher ups over when I did get information two months I still haven't received a phone call from the higher up. I've done two complaints to the Better Business Bureau and this company is still yet to reach out to me to try to fix the things that they have messed up on do not rent from these people please save yourself the yourself distress and your family. The stress, the worries they have a tenant next-door knowing they don't live but they still collect for that person they've had multiple video and pictures and also police reports of people that live there. There was pretty much a standoff there because somebody that was in that home was not supposed to be there and they barricade their selves inside the house so they're doing fraudulent stuff as well and have all the proof in the world. I need to show every single thing I said to back it up. these people do not care about you nor your family and they have made that 1000% clear to me and not to mention because they took six months to do the paperwork. I was already six months into the lease and had to sign another whole year lease, so I got stuck here and I'm being made to live here I'm being made to feel for not only my children but for myself as well I can't even have family come and visit me I don't know what's gonna happen. and no, no one has took care of the situation so that's a complete lie so nice. Try try again. What's your excuse on why my water has been shut off three times in less than a year would love to hear this excuse cause that's a completely in your control.

The property ended up explaining what happened and refunded the money. It was not on thier end…read more They made it right

ROYAL VICTORIA SECURITY - security - Updated May 2026

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