The response was very quick. Made my appointment with the owner. The owner's son did the estimate…read moreand measurements. No hard sell; just "this is what you need, this is what we got, this is the price." No nonsense. No pressure. The install team works for the company, not a sub-contractor. No multiple levels to wade through. That was a selling point for me. The team was fast, efficient, and friendly. The job looks great. Super happy with the outcome. Very highly recommend

The Fisher Window crew,Polo and Wilken just finished installing 11 windows in my home. They were…read morevery friendly and did a fantastic job, and a cleaned up as if it were their own home. Thank you Jeff, Ricky, and Kevin. BRAVO!!! Jerry A

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

We had our windows and door done at Venture windows and we are so glad we went with them. No…read morepressure and the whole process was not only painless, but it was actually pleasant. Everyone was friendly and professional.

DONT USE THEM trust me windows came in wrong installed anyway Kevin never returns your calls or…read moretext they replaced the incorrect windows but one you can barely open said he would get me another one eight months later still not rectified I paid him in full in good faith he would fix the problem not done yet with very to no communication with me I sent a compliant to the bbb his response to them was I wasn't a customer of his so I had to prove it by sending a copy of my receipts to them 13000.00 dollars later still not rectified good luck if you take a chance he will rip you off sad because we live up the street from each other if he will rip off a neighbor he rip off anyone if I could give no stars I would but gotta pick one he will act like your best Freind but after you pay him good luck he disappears

I called this company because they had really good reviews. Someone came right out to measure and…read moretold me I'd have the estimate in a few days. I waited a week before contacting them and the person that answers the phones said they would find out what was going on. Never received so I called one more time. They said the same thing. I never received the estimate. Why both come out to measure?

I stopped in today with a hand mirror that was missing the glass…read more Even though it was an extremely small job I was treated so kindly. Shortly after I left I received a call that the job was done and needed a day to dry and I could pick it up tomorrow. I haven't even seen the mirror yet but I'm already so impressed with the fact I was told the amount due was under $10.00 That is great and honest customer service and I will definitely be a repeat customer.

Not impressed by their service or quality. The front desk it's not helpful. Vincent doesn't want to…read moreanswer questions or be of any use. Alicia told me my window was order on 6/15 I called a month later it was in fact not ordered. I had a custom screen made. It doesn't fit. Too large. If the owner sees this please contact me. Thank you, Ali Rossi.

This is a great company! They just put insulation and siding on my old house. It looks terrific !…read morePlus , the workers were very polite and professional, and they did a great job cleaning up my yard !! Ray is the best !!

Had some communication issues that went on for months after job complete related to the warranty…read morewhich was a pain to deal with. But they did good work.

I reached out to PlumPro after getting a strong recommendation from a reputable builder in the…read morewestern MA area for our new home siding project. That decision turned out to be one of the best moves I've made so far. The experience started with their on-site consultation (BD) which was extremely thorough. The rep carefully documented every single one of my needs/preferences and quickly turned around a draft 3D rendering of the proposed siding, which allowed me to visualize the project and modify things that didn't quite suit the house, etc. Later the rendering served as an invaluable reference for tracking progress towards accurate installation of the siding and trim. Once we launched the project, the team started a group chat, including the entire core team (BD, project manager, and the owner), so everyone was always in the loop on the project at all times. If I had *any* questions, they responded immediately, even on the weekend. In my experience, this level of transparency and accessibility is unheard of in construction projects like this. The owner, Yuk, is absolutely outstanding, a paragon of business owner excellence who clearly values client satisfaction. Definitely want to comment on the actual site team, who produced very high quality work, and were super courteous and friendly (which is especially appreciated when you have neighbors who have to live through a construction project this big). I was impressed with the back office team as well, who was consistent in their communication and always friendly and accommodating. If you hire this company, you will not be disappointed. They do really cool projects (check out their IG ), and their prices are super competitive (though I would have paid extra money for the peace of mind they gave me in running this immense project). If I could give PlumPro more than 5 stars, I genuinely would. Thanks to the PlumPro team for making this project a success.

Plum ProExteriors left 3-inch nails and screws scattered across our entire yard, sidewalks, and…read moredriveway. They have refused to clean it up for over 6 weeks, even though they assured us multiple times that they would when we first raised the issue. At the time of posting, we cannot safely use our yard, mow our grass, etc..

Frank Cortes was very professional and accommodating. He went above and beyond to work around my…read moreschedule. He was a pleasure to deal with. He was courteous, answered all of our questions, and returned my phone calls promptly. Castle Windows are great quality windows. Great looks too! We couldn't be any happier with his service and final result. His team of installers were super professional. SetRoc LLC was a pleasure to do business with. We are pleased and would do business with them again. Marco & Eliane

We just bought our first condo in Boston and the old building had drafty, and rotted wood windows…read more After comparing four locally best rated companies, the window guys provided the strongest customer service and experience by far. I'd highly recommend them and hire them again. Frank and Josh communicate immediately through text and call, do a careful one hour in person consultation, and even bring along a heat lamp and sample windows to educate on five different varieties of quotes. They are kind, intelligent, and respectful when working through our limited budget. The best part is they sell, manufacture, and install their own windows (as opposed to other companies who outsource these services) so the management and timeline of the project is high, detailed, and efficient.

Rogers Insulation was the company selected by Mass Save following a home energy report. Our…read moreexperience was mixed, with the office and some of the workers really seeming top notch. The negative we had was the project leader for the day of work seemed to have cut corners in several places. It started with not all of the work being done that was on the invoice. The office believed me and sent out a worker to check and they validated the work was not done that was in the invoice. When Mass Save came to inspect the work, they also found the light covers were not installed correctly. All and all, it required 4 visits to complete the work for a variety of reasons.

Rogers Insulation had stellar reviews, so we selected them to add insulation to our attic through…read moreMassSave. When the work was completed, our Building Inspector flagged the work for an insufficient amount of blown-in insulation. Months passed. When Rogers came back for the re-do, they didn't bring enough tubing to reach the attic opening, so they had to go back to Framingham to get more. This despite the fact that the company had already done work here previously, and should have known how much tubing was needed. In the end, the job was done correctly, per the Building Inspector, but the process required more of my time and attention than it should have, with appointments and phone calls. Also without the Building Inspection, we would not have know that insufficient insulation had been installed.

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.