They did an excellent job fixing my jean zipper. I will definitely be using them in the future!!read more

Just okay. $$$. I think there was a language barrier and didn't get what I asked for. They offered…read moreto do what I wanted after I tried on the dress and it wasn't what I wanted but were going to charge me To do it. Make sure you ask price before they draw on your clothes with pen.

Very easy to make and appointment. She is easy to work with and I will definitely be recommending…read moreand bringing in more dresses! very happy with her work.

Marissa was so patient and did a great job with my alterations for my engagement shoot dress.read more

Saba is a miracle worker. I came to her a couple months before my wedding with a heavily beaded…read moredress I had purchased from Brides for a Cause. I loved the dress with its intricate bead work and design, but it hung on my frame like a sack -- no shape, no movement. Saba pinned it up, and gave me two viable options on how to alter the dress. I opted for the more complex of the two options. She quoted me fairly (though I do recall her saying "you might hate me" when telling me the cost) and I knew from other brides that she was the best of the best. I trusted her with my dress, and when I came back for my final fitting, the dress fit me absolutely perfectly. It was like it was made just for me. Saba's careful work and attention to detail was exactly as I had imagined. It turned out just perfect, and I am so grateful for her impeccable work.

Saba did an amazing job with my dress. It had a very complicated skirt and it fits perfectly and…read morelooks great. She was a little late with the completion but she reached out at an appropriate time and a valid reason for it. I was worried alterations would be out of my budget and double the price of the dress itself but the price was reasonable and doable for me. I would say communication was a little weird at times because of how she books and how she reached out about the delay. Although I didn't have any issues scheduling when the time came around to call back and schedule. I would just say come with questions to make the conversation go a little better. Overall her work is very well done, she is knowledgeable and I loved having an alterations appointment where I got my dress as well.

Lataya did an awesome job on altering a bridesmaid dress for me. It is hard when you get those…read moredresses online to have them fit well and she made it fit like a glove and she took care in detail and making sure it looked flattering on me. She was professional, timely and very kind. I will be considering her again for any of my alteration needs in the future!

She did an amazing job on my bridesmaid dress hem. A little pricy however it was 3 layers!read more

Not only do they pick up and deliver for free, but the prices are great! Great customer service and…read morecommunication! 10/10 would recommend

FAST, EFFICIENT, FRIENDLY DOOR-TO-DOOR SERVICE! I love this…read moreplace! I was in a bind with over 100lbs of laundry and no idea how to even start. Sasha was great on the phone, got my details, answered all my questions, and came to get everything at a time that was convenient for me. She was lovely, professional, and I felt taken care of right from the start. My mounds and mounds of laundry - which I thought would take weeks! - came back in a few days, beautifully done, professionally folded and packed up, and again, delivered right to my door at a time that was good for me. They do everything - laundry, bedding, and (though I didn't have any at the time) dry cleaning as well. I look forward to using Westwood again and you should too!!!! No job is too big or too small. HIGHLY RECOMMENDED!!!!

Judy altered my wedding dress in record time! Her rates are incredibly reasonable and I was really…read morehappy with how my dress came out. Judy has been doing this for a long time and is very no nonsense, but she does great work. I initially reached out to schedule with her by text and she was able to see me quickly. She keeps a tight schedule, so don't just show up at the shop!

Judy was so pleasant. She hemmed a pair of white lined trouser pants & widened the waist band and…read morehemmed a pair of jeans Both items were to perfection! I really enjoyed her caring manner & sesnse of humor. I highly recommend her!

100% would recommend this to anybody. It's a fam own business, and I've only interacted with…read moreFlorentin and he is absolutely so nice. Brought in a dress 3 weeks ago and I knew it was a lot of work for this dress. It was the only size left, but not too far from my original sizing but for the amount of stuff that a person has to do with this dress....well let's just say it's quite a bit. He had me try on the dress, pin it, marked it, and today when I went to go pick it up, he had me try it on and lemme tell you, it fits like a glove. I can't possibly be making this up. It hugged in all the right places, like the dress was made for me (even better than the original sizing if I'm gonna be honest). Florentin is honest, kind, and a man of his words. For all of it, it was over 100. Some say it may not be worth it, and some would say it's worth its value. I have never even found a go-to person/place for alterations back home, but I am so pleased and happy I found one in Portland. I wish I could've taken a before/after photo but I'm not one to rave about a place unless I really think it's worth it.

My wedding dress was bought used. Florentin did an amazing job on not only the fit but also adding…read moreadditional elements that I wanted. By the end, it fitted perfectlly and exactly what I envisioned!

I've gotten two batches of "to be repaired" piles fixed and/or altered by Debra and I've had a…read moregreat experience every time! Mostly the things I need done consist of hemming casual dresses and pants and repairing ripped seams, but she's done a great job with a few more challenging repairs, like a ripped apart waistline in one of my favorite dresses. I will keep going back and I've recommended her to a few people as well.

A year ago I got my wedding dress altered here as well as all the bridesmaids dresses and last…read moremonth had some jeans hemmed. Family and friends have also since gone to Loose Threads in the last year. 0 complaints, she does a wonderful job! AND great prices. I will be back again I am sure of it.

Vending machines and a quarter machine available. Had an overall…read moreappearance of being clean. The dryers don't make it clear that you can add more change as it is going to add more time; you learn that from trial-and-error.

Been going there 5 years and will not go back. The laundry attendant is unprofessional, rude and…read moreaggressive. He cost me time and some clothes. Very disapointec...