They did an excellent job fixing my jean zipper. I will definitely be using them in the future!!read more

Just okay. $$$. I think there was a language barrier and didn't get what I asked for. They offered…read moreto do what I wanted after I tried on the dress and it wasn't what I wanted but were going to charge me To do it. Make sure you ask price before they draw on your clothes with pen.

Very easy to make and appointment. She is easy to work with and I will definitely be recommending…read moreand bringing in more dresses! very happy with her work.

Marissa was so patient and did a great job with my alterations for my engagement shoot dress.read more

Saba did an amazing job with my dress. It had a very complicated skirt and it fits perfectly and…read morelooks great. She was a little late with the completion but she reached out at an appropriate time and a valid reason for it. I was worried alterations would be out of my budget and double the price of the dress itself but the price was reasonable and doable for me. I would say communication was a little weird at times because of how she books and how she reached out about the delay. Although I didn't have any issues scheduling when the time came around to call back and schedule. I would just say come with questions to make the conversation go a little better. Overall her work is very well done, she is knowledgeable and I loved having an alterations appointment where I got my dress as well.

Need to update my review. She was so difficult to get ahold of. Once I did, she said she was out of…read morethe country. I asked when I could schedule, she said she only does wedding dresses, and does not tailor jeans anymore. I bet she does great work on dresses, but I was disappointed by how long it took just to get an answer.

Lataya did an awesome job on altering a bridesmaid dress for me. It is hard when you get those…read moredresses online to have them fit well and she made it fit like a glove and she took care in detail and making sure it looked flattering on me. She was professional, timely and very kind. I will be considering her again for any of my alteration needs in the future!

She did an amazing job on my bridesmaid dress hem. A little pricy however it was 3 layers!read more

FAST, EFFICIENT, FRIENDLY DOOR-TO-DOOR SERVICE! I love this…read moreplace! I was in a bind with over 100lbs of laundry and no idea how to even start. Sasha was great on the phone, got my details, answered all my questions, and came to get everything at a time that was convenient for me. She was lovely, professional, and I felt taken care of right from the start. My mounds and mounds of laundry - which I thought would take weeks! - came back in a few days, beautifully done, professionally folded and packed up, and again, delivered right to my door at a time that was good for me. They do everything - laundry, bedding, and (though I didn't have any at the time) dry cleaning as well. I look forward to using Westwood again and you should too!!!! No job is too big or too small. HIGHLY RECOMMENDED!!!!

Not only do they pick up and deliver for free, but the prices are great! Great customer service and…read morecommunication! 10/10 would recommend

Great care and technique went into my dress alteration. I truly appreciated Judy and would highly…read morerecommend her business. I know I'm going back! :)

Judy did alteration work for me, gave me a bargain basement price for her work. That was the only…read morepositive aspect to giving her business. At every visit she was abrasive and took every opportunity to unload personal drama on me. She canceled and/or rescheduled 4+ times last minute. I dreaded seeing her, felt emotionally drained after each encounter. When I FINALLY picked up my piece, I found a flaw immediately (sloppy seam, see photo), and she didn't line the sleeves like she said she would. Poorly done, unfinished work. She told me "There it is, you're all paid up." Because she had been so unprofessional and awful to deal with at every turn, I just took my item and went out the door. She yelled after me "Hey, you get back in here!" Me: "Excuse me?" Her: "You're not even going to say thank you?!" I'm summary: don't bother. She might have experience but she is toxic. I am sure there are more deserving and pleasant folks to work with. Steer clear of Judy at Shirley's Tape and Shears.

100% would recommend this to anybody. It's a fam own business, and I've only interacted with…read moreFlorentin and he is absolutely so nice. Brought in a dress 3 weeks ago and I knew it was a lot of work for this dress. It was the only size left, but not too far from my original sizing but for the amount of stuff that a person has to do with this dress....well let's just say it's quite a bit. He had me try on the dress, pin it, marked it, and today when I went to go pick it up, he had me try it on and lemme tell you, it fits like a glove. I can't possibly be making this up. It hugged in all the right places, like the dress was made for me (even better than the original sizing if I'm gonna be honest). Florentin is honest, kind, and a man of his words. For all of it, it was over 100. Some say it may not be worth it, and some would say it's worth its value. I have never even found a go-to person/place for alterations back home, but I am so pleased and happy I found one in Portland. I wish I could've taken a before/after photo but I'm not one to rave about a place unless I really think it's worth it.

Great service, great tailors. They've been able to accommodate alterations with short notice and in…read moresome instances, returned my clothes within the same day. Highly recommend!

I've gotten two batches of "to be repaired" piles fixed and/or altered by Debra and I've had a…read moregreat experience every time! Mostly the things I need done consist of hemming casual dresses and pants and repairing ripped seams, but she's done a great job with a few more challenging repairs, like a ripped apart waistline in one of my favorite dresses. I will keep going back and I've recommended her to a few people as well.

A year ago I got my wedding dress altered here as well as all the bridesmaids dresses and last…read moremonth had some jeans hemmed. Family and friends have also since gone to Loose Threads in the last year. 0 complaints, she does a wonderful job! AND great prices. I will be back again I am sure of it.

When putting hot water on any of machines comes COLD (rven with the extra $$required for such)…read more Today I put over $2.00 in coins for dryer (4th on bottom row) and did not start or refund change even after pushing the return button several times! If you're stopping dryer (to pullout items or to check if done it still deducts minutes (several other laundry mats are much better). Did not see any body tending to the place from 645-9pm today-Place was a mess.

Excellent service and great people, use them with confidence. They get the job done efficiently…read moreand well within the time they give you.