Had a subscription to wash my dog myself for a couple months. Was hard to find them open as they show up when they please. This last time he said he had a family emergency but continued to argue with me non stop even after I told him to be with his family. I seriously don't believe his story as his store is open only sporadically even though Google says it's open. Ill save my $20 and wash my dog at home now. He was very aggressive saying he doesn't need my business and makes a bunch of money. Go there if you want. You won't see me there He said he will be more than happy to respond to my review so..... im waiting It doesn't look like you responded to the other reviews saying the same thing I said. There seems to be a pattern read more

I would give this place "ZERO" stars if I could. DO NOT TAKE your dog here. This place scalped my yorkie to the bone! And had her head looking chopped up. Its so sad how you trust a business to groom your dog and then end up with the worst results ever. Im so sad that my dog looks like this now. This place is very unprofessional and did not even communicate properly. My dog was not matted at all so there was no reason for her to have this cut. When I told the groomers this was not the hair cut I asked for they didnt care either. My dog is not difficult to cut, not aggressive and was not matted. This is so uncalled for. PLEASE DO NOT TAKE YOUR DOGS HERE. If you dont believe look at the before and after pics when i dropped my dog off and when I picked her up. read more

Royal Paws - My sweet dog - Pet Groomers Near Me - Palmdale, California

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Royal paws thank you and your staff for the wonderful hospitality and service you offer for our Furry doggies as you can see from the pictures they can't wait for next week bath . Thank you again. Your staff is very kind and very welcoming from the moment I walked in. read more

Royal Paws - Bailey Ramirez - Pet Groomers Near Me - Palmdale, California

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I don't even know where to start because WOW !!!! this was hands down one of the BEST grooming experiences I've ever had! From the moment we walked in, we were warmly and genuinely greeted by the owners, who are absolutely AMAZING people. You can immediately tell they truly care about both the pets and their owners, and that kind of energy is rare. I brought in my 4 year old Frenchie who was shedding like CRAZY, and I honestly didn't think anything could fully fix it but they proved me wrong. When I picked him up, I was completely blown away. The shedding? GONE. His coat looks flawless, feels incredibly soft, and he smells SO good. Like... I can't stop hugging him now They went above and beyond in every way possible. The attention to detail, the care, the professionalism everything was top tier. It didn't feel like just a grooming appointment, it felt like my dog was being taken care of by people who genuinely love what they do. If you're even THINKING about booking here, DO IT. I promise you will not be disappointed. This place deserves all the hype and more. 100/10 experience we are absolutely coming back!!! they also have a membership !! Thank you so much Royal Paws !!! read more

Royal Paws - My clean dog - Pet Groomers Near Me - Palmdale, California

I was really disappointed with my experience here. I came to use the self-wash station because my usual grooming shop didn't open until noon, and I needed to bathe my dogs in the morning. As soon as I walked in, I noticed a strong, unpleasant odor, and the shop didn't appear very clean. When I started using the self-wash station, there was dog hair left behind from previous customers--not only in the tub, which is somewhat understandable, but also on the scrubbing gloves that customers are expected to use. That made me question how well the stations are being sanitized between uses. I asked an employee if the stations were cleaned after each use, and her response was, "We try." That wasn't very reassuring, especially considering the visible dog hair that was still there. I was also surprised by the products that were provided. I expected a grooming business to use professional grooming products, but one of the bottles still had a Ross price sticker on it. There's nothing wrong with where a product is purchased, but it didn't give the impression of a professional grooming facility. To make matters worse, instead of providing a clean microfiber drying towel, I was given an absorber-style drying towel that was covered in dog hair from previous customers. It was obvious it hadn't been cleaned before being handed to me. Overall, I expected a much cleaner and more sanitary environment, especially for a business centered around pet grooming. Between the odor, lack of cleanliness, reused items covered in dog hair, and the overall lack of professionalism, I won't be returning. I hope they improve their cleaning practices and overall presentation because pet owners deserve a clean, sanitary place to bathe their dogs. read more

Have the best time washing my dogs here and getting them groomed best family business read more

Royal Paws - Max getting his nails done - Pet Groomers Near Me - Palmdale, California

Came here and they cut my dog, best they could offer was 10% off my NEXT visit. Well the next visit will never happen so that was a waste. Honestly, what was most upsetting was the fact that they did not even feel bad about it. SMH read more

Horrible service. Dropped off my dog for 4:00 appointment. Came back at about 5:30 and they looked surprised and say "oh we've been trying but he kept trying to bite us." First of all, no. My dog has never bit anyone. Second of all, at 6:00 someone else came in to get their dog and they said that their appointment was at 2:30. So obviously, they overbook and then they try to come up with some BS excuse as to why it's taking so long. Also, I'm a parent, I understand having kids and having that struggle. But you should not have your 4 children running around your groomer with animals running around, sharp objects, and other hazards. That's a risk to your kids health. And the haircut looks like shit. 10 out of 10: worst groomer I've ever dealt with. Edit: the owner proceeded to attack me through social media after I commented an HONEST review on their Instagram. They also blocked me so that my comments don't show up on their paid ad videos. Such a classy place! read more

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First time going to this place. I called and they got my puppy in the same day. Rose welcomed us and showed us the different kind of haircuts my puppy could get according to his breed and let us know she doesnt force the dogs to get cut if they dont let her. Which I was ok with because I wouldn't want my dog to be mistreated or traumatized. Thank fully my baby was a good boy and did great. I would definitely be coming back here for our grooming needs. She also mentioned they offer memberships for grooming so that is something new I hadn't heard of and great if anyone is interested in that. read more

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​I had a fantastic first experience at Royal Paws! The owner is incredibly honest, kind, and truly loving--not just toward my dog, but toward every pet in the shop. The customer service is excellent, and they even offer affordable memberships, which is a huge help for pet owners like me. They do so much more than just grooming; you can tell they truly care. I'll definitely be bringing my dogs back. Give them a try--you won't regret it! read more

Amazing place I take my dog Mickey to cut his hair and cut his nails they do perfect job exactly how I want it It was a very good experience the shop is very beautiful and the haircut was not expensive I will be back and I like the self wash system they have it's very nice read more

Very inviting and knowledgeable about the well being of my baby!! overall it was an amazing experience, I've been taking my dogs here for a few years now when they had a smaller set up. They also informed me about their membership which I did take advantage of since you can self-wash your dog an unlimited amount of times and they trim the nails for you! Definitely recommended 10/10 always! read more

My experience is that they are very unprofessional. I had an appointment which was rescheduled to a later time by them. it was a rush job the dog came back wet and I still had to brush him in my backyard My other dog that I brought in as well was half cut told me I had to bring him back. I brought him back today they were not open they told me 10 to 15 minutes 45 minutes later they called me. They took my money and did an uncomplete job on my dog I will not be going back. I was not satisfied. read more

I made an appointment today to take my 2 dogs for self washing and to get the monthly membership. When I arrived the facility smelled, my shoes were sticking to the floor, the wash area was full of dog hair and the top where the shampoo and 1 comb (no brushes) was extremely dusty. I commented on the floor and wash area and the employee stated she had not cleaned yet. It was 11:00 am. I was disappointed and left without washing my dogs. I would rather go to Tractor supply or U Wash Doggie in Santa Clarita. I was excited to have a place close but will not be going back unfortunately. I was surprised how dirty it was and the smell for being so new 6 months in this location. read more

This is an amazing self service/full service home for my pup. Management is kind and supportive. Refreshments served and many doggy outfits to choose from. read more

Beautiful establishment! Very convenient space and pricing. Friendly staff, thanks again guys!

Hello, so I tried to give this place a chance. I'm all for supporting our small businesses but when you join the community and bring this horrible service I cannot hold back. #1. Customer service was good, the owners were nice BUT dishonest on their expertise. #2. I took my dog in for a haircut and bath and these are the results. They speak for themselves. #3. The owners did not ask me what shape, length or style I wanted to do my dog's hair. It was literally a trust the process. YET, I did let them know I did not want a short hairstyle (they did let me know he was lightly matted and charged me a $25 matting fee). #4. They left extra long hair all over his body and blamed it on my dog and the fact that "I don't take him to the groomers." #5. When I got there she was still cutting his hair (after being called) and she comes out with him with hair all over his body and rubs the perfume on him in front of me. #6. Lastly, i'm mostly upset about the charge of this service being $100 and the job being poorly completed. I would have appreciated the transparency in the "we're not perfect and getting the hang of this." Overall, please be REAL with yourself and the presence of your work it's really upsetting, disrespectful, and fraudulent when I rely on your work ethic for my pup to feel and look good. read more

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My EBD needed a serious bath but bcuz my back and ankle have injuries I thought it would be better to take him for a bath at their self wash service. I was pleasantly surprised at the deal I got for a full service bath! Benji my bulldog had ears cleaned, nails dremelled, anal secretion, , shampoo, de-shedding, blow dry and doggie perfume. Needless to say he strutted out with his newfound confidence looking for all the cute female doggies lol. Thank you Ahmo (I'm sorry if I spelled that wrong) but THANK YOU for your help with my big boy! Looking forward to bringing him in again. The kennels were nice. The shop was full of the cutest doggie apparel. Customer service was exceptional. Prices were very decent. I highly recommend making an appointment. It is super important to support small local businesses and I am very pleased to have found one I appreciate. read more

Royal Paws - Benji the Bulldog - Pet Groomers Near Me - Palmdale, California

Great pricing and friendly staff! They're very understanding and have helped keep my senior dog clean consistently.

Came at 11:40am as google/yelp said they open at 10am. Wanted to use the self wash station but both doors were locked and I couldn't get through to anybody via phone call. Was looking forward to supporting this place but they were not open at their specified time. We will be going back to Tractor Supply. read more

Went to check out the place. Had an appointment the staff wasn't aware of, which was dissatisfying. I was sold on the membership and had to wait. Why do I have to wait for a wash station when I had an appointment. Not professional. The place smelled the staff have kids running around and chatting it up while there's dog doo doo in the dog kettle areas?? The business doesn't ask for any rabies shots or papers. How do they know a sick dog with parvo gonna infect other dogs. Won't be back not sanitary. Not prepared def not worth the time and money. read more

This place is awesome since day one when they opened in October Rose and Avo have been nothing but nice and friendly. They understanding why ive signed up for the selfwash and its cool that they provide everything from shampoo, conditioner, cologne and blow dryers. For a very low fee, my dogs are very nervous and scared due to another groomer hurting them. So for this place to offer selfwash is amazing. Its family oriented and a great place to to get all my dogs needs. I love how Rose even trims my dogs nails since its all included with the selfwash. I signed up for the membership for my three dogs, I take them every week for a low monthly price. Its like a carwash for dogs..lol thank you Rose and Avo you got yourself a customer for life. I appreciate you always making it work out togo in when I need to...My family members and friends have started going too and have gotten the full service of grooming as well for boarding there fur babies when there going out of town.. read more

Royal Paws - My happy fur babies after a bath. - Pet Groomers Near Me - Palmdale, California

Will not be returning. Went to use the self wash station and every time I went at different times at the day the self wash stations were always dirty, water all over the floor, sticky, dog hair all over the place and just dusty. She would claim that she hasn't washed them yet and I don't think she ever does. It was absolutely disgusting to wash my dog. Then to top it off every time I had gone with my dog (thankfully he is still a puppy and is very social) but the lady who worked there had kids running around the shop coming up to my dog trying to pet him without asking and pulling his tale while she was no where in site. The youngest kid would throw the clothes in the floor and make a mess. Just seemed like a very unprofessional place. Lady seemed unhelpful and very overwhelmed. I walked in one morning (the sign was on that they were open) and I went in trying to use the self wash and she told me I was "lucky" that she came in early for an appointment if not I would have needed to wait. read more

Been looking for a groomer in the AV came across royal paws and scheduled an appointment same day! The customer service here was beyond great unlike other places I've been too! The pricing is very reasonable and the service is great. They're really caring and passionate about what they do and that made me feel very comfortable leaving my babies in their hands! They did a really great job grooming my dogs I'll most definitely be back!! read more

Took my pup to this groomer today. I was a bit nervous because my sweet pup is very anxious and nervous . The owners were very friendly and took time to explain what they would be doing and put my mind at ease. I would definitely recommend this groomer and will be taking my pup back! read more

The most luxurious shop in all of AV I'm out of words this is the place I'm going to take my dogs to get groomed for the rest of my life!!! Good job guys! read more

My fur baby looks amazing!!!! Thank you Royal Paws for a great job. The price is great and the dog outfits are amazing!!!!!! My dog looks very well groomed. The owners were so friendly with my dog and gave me great advice on some training techniques I can try with my dog. You guys are the best! read more

Took my frenchie to get groomed and all I can say is wow this was the best experience for both Kobe. Owners were super friendly. I already booked my next appointment. read more

I love the vibe of the place and they did an amazing job with my dog's grooming. Very professional and I love the dog wash station, I'll be using that all the time! read more

Definitely a need for improvement.They told me they're open at 10am but out for lunch from 11-1:30/2ish. The times are unreliable, call BEFORE you go if not there's a high chance they're closed even though different hours are told! I submitted a change on google to reflect these times as it was put that they were open from 10am-8pm every day. Also they tell you the time they get there NOT when they are open and ready for business. By doing this they are unprepared for customers. I have arrived when they told me they would be open and they arrived a bit late, flustered and unprepared. When I went for the pet wash station, the room was cluttered, had trash, dirty, and dog pee on the floor. I think the people that run the business are very kind and eager to help, but their business is unreliable. I have only used the pet wash station, but I have been there a few times and customers have had to wait a long time for their dog to be groomed or use the pet wash station since they tell everyone the same time that they arrive and are not ready for business. And are only staffed by one or two people at a time. I'm not sure about the dog boarding but since they're not open many hours in the day or at random times, I personally would trust to have my dog stay there bc I wouldn't be able to know when the owners are there to take care of my animal. read more

I had a very great experience bringing my baby fur to get groomed. They provided amazing service, will definitely keeping bringing her here with their friendly and knowledgeable staff. read more

i had an amazing experience! very friendly ave patient with my dog. my pet came back smelling great and haircut was very cute and nice. very professional service and fair pricing. read more