Great vibe, excellent service, happy spa pedicure with 15 min massage and loved it. The warm blanket and peaceful sounds make it affordable luxury. read more

Terrible. Cut my cuticle and when I pulled my hand back with a bloody cut the guy said "relax" and didn't apologize. I paid $75 for a chair massage while I had my manicure and the massage person was very unimpressed with my tip and asked for more in front of everyone. She got a $30 tip out of me but I will never come back read more

Great experience. A bit pricey for me, but happy with my French gel manicure by Coco and Mao. Love the flower Mao did on my ring fingers. Friendly staff. Coco was very sweet too. read more

Royal Nails & Spa - Nail Salons Near Me - Westport, Connecticut

I have been coming here for 3 years, and I usually tip around 30%. Today, I tipped 15%, less then I normally do but I still tipped a lot. When I left, walking out the parking lot one of the workers ran after me. She asked why I only tipped 15%, and argued with me and to tip 30%. I gave in because I was so shocked but genuinely so rude and disrespectful! never again. read more

Have been going here for years and when I went to pay yesterday, the owner insisted and asked me to leave a bigger tip. Originally, I had left the same amount (very reasonable) of tip that I usually leave and he told me that since my total was higher than usual I should add a few more dollars "to make everyone happy". I had also already explained that I had given the first woman who helped me a cash tip which was why I was leaving the tip I had written on the receipt. He basically wouldn't let me leave until I added more money to my tip and was extremely rude to me and the other people I was with. That ruined my years of experience and I won't be returning. read more

Had a fine experience here. Not busy at all, I called ahead to see what the wait time was and there wasn't any on a Monday afternoon. I didn't get the name of my nail tech but she did a good job with a regular pedicure and a gel manicure - took her time with both! Very patient when I was picking my nail color and even helped me pick the color for my gel mani as I was between 2 colors. A little painful when she was pushing back/cutting my cuticles, and I told her a couple times, but it didn't change after I told her. I think she nicked me a bit on one finger as well, it stung a little when she put alcohol on it. The colors are really nice too and she was very meticulous when putting the nail polish on, except I left with some gel polish on my skin, which came off shortly after. Overall experience was fine and it got the job done, I'd consider coming back to get my nails done. read more

Tired of being treated poorly! I used to go to Royal Nails because two people there are very good with gel nails. But I got tired of the poor treatment so I walked away. I recently went back and experienced the same poor treatment, i.e. making an appointment but still having to wait 45 minutes bc my person took a walk-in, people talking in Chinese obviously about my hands and laughing hysterically, making an appointment with a specific person, and being given a completely different one, and so on. I always leave very generous tips, about 25-30% so that's not the issue... I will never go back! read more

If I could give 0 stars I would have. This salon is horrible. I got my nails done (powder) and in less than 5 days, so of my nails but 4 had completely chipped. They told me to come in and they'd fix it with no charge. So I went back in and after they finished fixing my nails, they actually had the audacity to charge me full price for fixing their poor job done!! Never again will I go to this salon!! They do a sloppy job and are horrible customer service. Stay clear away!! read more

This was the first place that I went to that did the protection measures really well. Because it's during quarantine and most of the shops have closed because they didn't prepare their safety measures well. As I walk in to the shop I had to sanitized my hand and signin with my temperature. And the customer service was also great, they greeted me well. The manicure and pedicure they gave was also spectacular! I loved it, this will be my favorite place too, and they have cheap mani and pedi!!!! read more

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Big Mistake! Being that this salon is located in Westport, I thought this place would be great. I was wrong. Not many gel colors to choose from..Foot rest on pedicure chair broken and wobbled when you moved your feet, armrest/table broken. The foot bath should have a whirlpool in it...right? Wrong! That was broken too. I wanted to run, out of there but decided to stay and finish what I went in for. I picked the green tea spa pedicure. Please save your money because all I got was green lotion spread on my legs and wrapped with saran wrap. No salts put in the bath..no hot towel wrapped on my legs.. no scrub, nothing! The pedicure... well if that is what I got was not good... another worker had to cut my toenails because the 1st girl didn't know how to clip the corners of my nails... strange...but okay... The callus removal was so so... got the rinse and that was it. The girl started painting my toenails... okay but what about the 15 minute foot massage? Doesn't that come after the feet are prepared? I started to wonder why my toes were being painted before the foot massage ... what about all that lotion that was supposed to be all over the place? The polish wouldn't be dry enough..right? I started to feel like I was getting ripped off and was done with this circus show. I was being charged $65.00 for all of this mess... I knew I was getting ripped off for what they called a pedicure...and told the girl I want to move onto the gel manicure... The manicure came out nice...took forever but it was nice...Now it was time to pay... $102.00!!! WHAT?????!!!!! Nah lady.... your pedicure sucked...I mean sucked...between the chair being broken... no jets in the foot bath...cream legs with saran wrap...no hot towel...OMG ... no massage... Air head boss came over and said she will take $5.00 off.. Wow how generous!! With her big $5.00 discount, the whole shit show cost me $101.00 plus a $10.00 tip.... now all I can do is hope and pray that I don't get a foot fungus from the dirty pedicure tools... dirty foot bath.... dirty, dirty, dirty! Never again...save your money and go a little deeper into Westport for a better experience. read more

I have gone to Stephanie a few times and she always does such impeccable Work and is very thorough.I would highly recommend going to her for both Manicures and pedicures. Thanks Stephanie! read more

It was my first time going there, it was a really great place and experience. All the workers there have really good manners I loved how they let you choose the type of nail polish you want, there was also samples on the nail display. I got a Color Gel there ,and my mom got a UV Gel it was incredibly beautiful it was a not that expensive too. And it's huge in there all the decorations and everything. Although I didn't make a appointment so they were really busy that time so it took like 15-30 min to wait but it was worth it. I go there every so often now! read more

Royal Nails & Spa - Nail Salons Near Me - Westport, Connecticut

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I got my nails done here a few times, Last time I came while I was paying one of the ladies asked how much do I want to tip. I said I'll do 5 dollars and she looked at me and said FIVE? like I was a horrible person. She took my 20 and gave me 15 back and she literally threw the money at me - I was in shock and when I left and said ok bye she didn't even say anything to me it was so rude. When you leave your nail salon you should be happy with your nails and you shouldn't feel ashamed and bad with yourself. I am NEVER coming back there. read more

Beautiful salon that offers you tea or water when you are seated for service. Plastic liners in foot bath. 10 different spa pedicures to choose from. 10-30 minute foot massage included in Spa Pedicures that range in price from $48 to $98. The foot massage is done in the back room in a very comfortable reclining chair with a blanket. Very relaxing. Unlike Posh Spa, the chair massage that is offered when you have a manicure is extra and charged by the minute. 10 minutes is $15. Today, they had a full body reflexology massage for $60. The masseuse was a man which was a little of a surprise for my 81 year old mother. read more

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I had my mani/pedi done here last week and overall pleased with everything. As soon as I walked in I was seen right away, didn't have to wait. I had my pedicure done first. I was pleased to see that they use plastic covers for the pedi tubs for sanitation ( because so many places still don't and I avoid those). The staff was nice and courteous, they walked around offering water to the clients as if was quite hot out. Than had my manicure done. Overall pleased with both. The girl did a nice job and the nail polish was applied evenly and neat. As for regular mani/pedi they did a nice job - no injuries, clean and neat:) The only thing that actually annoyed me a bit that the girl was a bit too chatty. And sometimes I don't mind a conversation, but that day I just wanted to close my eyes and relax, but she just wasn't getting the hint and kept talking and talking. Considering an overall experience, I will be going back there again. read more

prices are so fair and everyone there is very talented. the owners are so hands on and i have loved every service i've ever gotten here! they do the best UV gel manicure i've ever gotten and I really enjoy how kind and personal the care is. I could not recommend more :) read more

Dropped by here and ended up getting a regular pedicure plus 10 min massage, then manicure plus 10 min massage, came to $74. Overall, great experience and (obviously) awesome rubs. Love my mani pedi too. Will def be back. read more

cut me, nails smudged in seconds, streaky polish job

Royal is a fitting name for this ritzy and professional salon! I was greeted by several upon entry and received one of the best SNS manicures I've had with much attention to detail. Not sure how much time would be spent on a busier day, but nonetheless, will definitely return :) read more

I was extremely disappointed in how I was treated by the owner. She complained about the size of my tip and said 20% or don't come back!!! I thought tipping was an option in this country. They also have one price for cash and another price for credit cards is this legal??? read more

Best Nail Salon. Excellent prices. Gorgeous decor. Great employees. You never have to wait. VERY clean. Very classy. Relaxing atmosphere. I drive 20 minutes. Worth the drive. read more

My manicure did not make it very long. I ended up being kept waiting after I was in the chair for a VERY long time while my manicurist went to mind the front desk. I ended up having three different people work on my nails. Someone, either the nail person or the massage guy, REEKED of smoke. Very gross. But that said, the place is nice enough to try again. I inquired about gel colors, and they have a HUGE selection, so I will try them again but for a gel manicure. They have a lot of nice colors in both regular and gel. Other than the smoke smell, it was very clean and hygienic. read more

My gel manicure and pedicure has lasted weeks without a chip. The place is clean; no wait; very sanitary and well run. Atmosphere is calming. Prices are great! Happy to have found this gem. read more

I am very picky when it comes to nail salons but this place is great! I see Sarah for UV gel tips and she is outstanding! The place is very clean unlike some other nail salons. I am well taken care of and you get a massage during. They don't talk in their language or make you feel uncomfortable which is a huge plus! I drive from Wilton to come here! read more

I will never come here again. Halfway through removing my previous nail polish, a lady and her daughter walked in demanding they receive quick manicures. My manicurist completely abandoned me to work on their nails. None of the other staff members came over to finish my nails and were just standing around. I immediately left after 10 minutes when the lady decided she wanted a spa treatment. Obviously, we do not have the same definition as to what a "quick manicure" is. read more

Best Nail Salon in Westport! I absolutely love Royal Nails and Spa. I am new to the area and went there on a whim one day - I've gone back many times! Tonight I showed up less than 10 minutes before they closed but they insisted that I stay for my manicure. They turned all the lights back on and every employee stayed while I got my nails done!! They go above and beyond for their customers and do an amazing job! The salon is huge and beautiful and always very clean. I highly recommend this salon! read more

I've never been to this salon for any service but really needed my eyebrows waxed. Would not recommend for eyebrows. Gives no shape and leaves too many strays. No clean lines. Looks like nothing was even done. read more

Not personable; rude; late on appointment; bad customer service; gel polish chipped next day and they said oh well can't help you; worst nail place ever been to; will stick to Floris in Norwalk read more

I can't even rate it, it was that poor! the manicurist never made effort of any type of communication. My cuticles weren't even touched until i asked and I got no massage on my hands. the pedicure still had left over polish from last time when she was done. Then she sat me down to dry but turned on the blower next to me instead leaving me on an angle . :/ read more

Beautiful, clean, friendly. Prices are average. I LOVE this place. They do a great job and my nails last.