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    Royal Moore Auto Center

    3.8 (166 reviews)
    Closed 8:30 am - 8:00 pm

    Services - Royal Moore Auto Center

    Bumper repair

    Auto frame testing

    Auto maintenance

    7 More Services

    Oil changes

    Auto repairs

    Auto brake repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Rear-end damage

    Royal Moore Auto Center Photos

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    Recommended Reviews - Royal Moore Auto Center

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    Reviews With Photos

    Mazda Cx-5 2025
    Violet F.

    I had an amazing experience at this dealership, and it was 100% because of the salesman Jorge Cortes. He was bilingual, extremely professional, and completely straightforward throughout the entire process. No pressure, no games--just honesty and transparency, which I really appreciated. He made the process so clear and transparent that I felt confident enough to drive all the way from Washington just to do this deal with him, and it was absolutely worth it! If you're coming here, ask for Jorge -- hands down the best salesperson I've worked with. He will not let you down! Thanks Jorge!

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    19 days ago

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    19 days ago

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    3 months ago

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    3 months ago

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    19 days ago

    I appreciate your help Sam. No hassle or pressure to buy, helpful and knowledgeable. Thanks

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    19 days ago

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    23 days ago

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    6 months ago

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    2 months ago

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    2 months ago

    Highly recommend Andrew MCKee for your salesman. Great to work with! Not pushy and made the car buying experience a good one.

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    19 days ago

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    3 months ago

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    3 months ago

    I highly recommend Johnathon. He was very helpful and knowledgeable. He helped me find a vehicle that matched what I wanted

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    3 months ago

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    4 months ago

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    11 months ago

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    2 months ago

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    2 months ago

    Avery and Jonathan have been absolutely perfect , couldn't ask for better service and care!!

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    9 months ago

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    5 months ago

    Jorge nos dio un exelente servicio fue muy amiable y nos ofrecio cafe y nos llebo por un rrecorrido

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    3 months ago

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    10 months ago

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    6 months ago

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    10 months ago

    Madison was terrific! Kind, knowledgeable and efficient! Great experience and we will be back!

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    10 months ago

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    11 months ago

    Madison helped us find the car we wanted, late in a holiday. She stayed and made sure we were happy with everything.

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    4 months ago

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    4 months ago

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    1 year ago

    Good communication, very skillful group, nice cars. They even filled my tank before I left the lot

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    11 months ago

    Maddison was really great and helpful! Great customer service, and very knowledgeable!

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    5 months ago

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    1 year ago

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    Page 1 of 5

    Royal Moore Auto Center Reviews in Other Languages

    Ask the Community - Royal Moore Auto Center

    Does this place replace batteries for Mazda keys?

    Yes, while waiting for my car I overheard service advisor going over details on another customer and he mentioned that their key fob was weak, but not critical, and offered to change the battery if the customer wanted to have that done.

    Don’t See Your Question? Ask Away!

    Review Highlights - Royal Moore Auto Center

    I worked with Andrew at Royal Moore Mazda, and he was so helpful and patient as I tried to find a good car for me.

    Mentioned in 20 reviews

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    The Car Doctor Shop - Is your car ready for the winter chill?  Whether it's the cold weather affecting its performance or you just want some peace of mind, Dr.

    The Car Doctor Shop

    (11 reviews)

    I handed Rob and his team an electrical nightmare, and they handled it well. My 1995 Ford Bronco…read morewas experiencing severe loss of power with codes related to the fuel delivery and vacuum systems. Resistance and continuity were good throughout the fuel pump circuits. I replaced the vacuum lines and ran a positive test on the EGR valve, but my problems persisted. Another shop in the area recommended The Car Doctor given the age and symptoms of my rig. They started with a fuel injection service, resetting fuel trims and ignition timing. My truck rolled out of their shop running much better, but I was disappointed to find that my hood latch lever was bent out of shape. I will admit that the assembly had its quirks, but the mangled lever was unreasonable. Rob immediately responded with an apology and a gift card, on top of offering to repair the damage. I had already replaced the assembly since it was a simple fix, but the gesture was above and beyond what I expected. I could tell that Rob took it personally, and I was impressed by his genuine care for customers. Fast forward a week, no start. So I dragged my lazy horse back to the shop and they confirmed no spark. On top of that, the code reader was no longer communicating with the computers, which made us suspicious of the PCM. They traced out faulty wiring along the ignition system to fix the no-start condition. Yet the truck still stumbled over intermittent power loss and fuel delivery. Welp, time to take a pulse on the entire system with a breakout box. Taking care to eliminate the possibility of any ground, sensor, or other component issue, they zeroed in on the PCM. Rob not only gave me confidence in finding the culprit, but he found the cause in a slow leak from the windshield seal (I had recently gotten it replaced at another shop). I am grateful for his attention to detail as it has prevented a very expensive problem from re-occurring. Rob was a pleasure to meet - easy going and passionate about his work. He took care to thoroughly investigate my truck's condition instead of slapping on band-aids to mask symptoms. Diagnostics were honest and prices were fair. His team did great work on a complex job, and they took accountability for the minor issue I had with the hood latch. Two more things that stood out to me about this experience: when they diagnose your vehicle, they send a link to a comprehensive overview of what they see. This includes pictures and descriptions that are detailed but simplified for the casual driver/mechanic. And a big shout out to Sam, their receptionist! She was very friendly and professional through many stressful phone calls. Sam, Rob and Team, thank you for a great experience and for taming my moody Bronco! I will be back when the wrenching gets tough, and plan to bring any future vehicles to The Car Doctor shop for a trusted assessment.

    A mechanic you should avoid…read more I was referred to this mechanic shop by a friend who owns a car dealership in Hillsboro. I was told he has extensive experience with the electrical systems of older cars. As I was restoring a 1959 Mercedes 190SL, this morning on July 11th, I naturally visited this place. The job I had was relatively small and manageable. It was only to remove the fuse box and two additional connections, each with only four wires connected to them, from my old wiring harness and replace it with a new, identical harness, one with the same color-coded wiring. I drove over 25 miles and arrived at this shop 10 minutes past 9 in the morning, where I was greeted by one of the workers. He said the owner isn't there yet and will come in about 30 minutes, and I replied, ' Okay, I will be back around 10 O'clock. Meanwhile, a truck arrived, and I was informed that it belonged to the owner. Rob came, and I, with a smile on my face, said good morning to him. His answer was, "Why are you here?" We open at 10 AM. I said, 'If you want, I can come back at 10?' He asked why I was there. I explained and acknowledged that this should be a tiny and easy job for him. At the same time, I told him that, as a restaurateur and chef, one of my former customers who has a dealership in Hillsboro had recommended him. He spoke in a coarse voice and angrily looked at me, saying, 'No, it's not a small and easy job. You grab a few ingredients and put them on top of each other, and then you call yourself a chef.' It is a tremendous job. And at the same time, he said we are not working on any car older than the 1980s. I told him that, less than a month ago, someone on your Google Business page reviewed that you worked on his 1970 Chevelle Malibu. This time, he said to write down what car I have so he will find me another mechanic. I told him what my car was, and this time he came to the door and asked me to leave, repeating that he would find another person for me and contact me. I wondered and asked how he would do it without knowing who I am or my phone number. Anyway, I left and the only impression I got from this place and Rob is that the color of your skin, your hair, and your accent play an essential role in whether he accepts you as a new customer and does business with you or not. If Rob had been honest and refused to do my job because it was small or he was swamped, rather than the way he acted, I would have thanked him and left without giving him any bad reviews. However, he decided otherwise. If I knew that, I would never go to this rundown mechanic shop.

    Heaton Automotive - More front room

    Heaton Automotive

    (58 reviews)

    Eric has been my go-to mechanic for years now, and i've always recommended him to others. I still…read morego to him even though i live in Vancouver now. But unfortunately, this repair experience has convinced me I should never go to him again, and i will be recommending that others stay clear as well. I had a Kia Niro that needed an engine replacement. The Kia dealership gave me a quote, but i decided to ask Eric for a quote as well because i trusted him more to do the job. I paid him $7500 for the job and towed him the car. He asked me to pay in advance because he was having trouble paying his taxes. The job took several months, during which Eric didn't give any updates on the repair and wouldn't respond to any of my communication. When he finally responded after many attempts to get in touch, he told me there was a problem with the battery and only Kia could service it, so we got it towed back to Kia. He also gave excuses for why it took so long to repair, saying he had to close his shop because some of the workers got covid. I came out and used my own AAA service to tow the car to the kia dealership. Kia looked at it and found that there was no problem with the battery, but the problem was the engine was installed incorrectly. I was playing middle man calling the kia dealership, then Eric, back and forth, and eventually gave Eric the dealership's number and he said he would work with them to figure out what was wrong with the car. I heard nothing back from Eric for months. Eventually, Kia called me and said they were impounding my car. I dropped everything and got it towed back to Eric immediately. Still nothing. I went to his shop a few days later with an invoice for him to pay for the tow, which he partially paid with cash. No apology, anything. He just wanted me out of there. He told me it would take a week or so and he wouldn't charge me. Another month went by, i heard nothing from him at all. I showed up at his shop and asked for an update on my car. He said some of his workers were on vacation, and another was in a motorcycle accident. The repair hadn't been started on. He said it would take another 3-4 days. He also offered me a loaner car, which he never delivered on. Over the next weeks i reached out multiple times, only for him to ignore all of my communication. As of today, it appears no repairs have begun. This entire process has so far taken over 6 months. Multiple people have advised me to sue, maybe i still should i guess- but that's not really in my character. There have been no apologies at any point, and it has been near impossible for me to figure out what's even going on without driving almost an hour to his shop, borrowing my wife's car when she's not using it. Eric is a nice guy, and a good mechanic. But over the last six months he has made it abundantly clear that i was his very last priority, and he didn't care at all about the substandard work, numerous delays, or the ordeals i went through as a customer. I feel very disrespected by a man that i trusted and respected for many years.

    Responsive, thorough service and fair pricing. I've experienced good auto servicing by Heaton…read moreAutomotive for several years.

    Royal Moore Auto Center - car_dealers - Updated May 2026

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