Got my car towed here about two weeks ago after calling around to some shops to fix my broken…read moretransfer case. The customer service was amazing as soon as I walked in the door. I got a price I was happy with and had it fixed there. I got it back in two days which was sweet for a big repair. I 100% recommend this place for any future endeavors.

This was by far the worst experience I've ever had with a repair shop. I was told the service would…read morebe free, but when I went to pick up my car, I was suddenly told I owed $400 because they had removed parts that had nothing to do with the issue I originally brought the car in for. At no point did they ask for my approval or even inform me that they planned to do this work. I felt completely disrespected and taken advantage of, especially because I do not speak English fluently. Their lack of communication and transparency was unacceptable, and I would not recommend this shop to anyone.

Excellent service. They were Very friendly. It was a little expensive, but they were very thorough.read more

I got my oil changed Saturday. I was in and out pretty quickly even though there was 3 cars ahead…read moreof me it was still only about 25 minutes or so. The crew was efficient and courteous. I wasn't pressured to get my air filter changed. They topped off all my fluids and made sure all my lights worked. This was my second time getting my oil changed here and it was this same experience the first time that brought me back.

I pulled in on a Sunday for an oil change, and since there wasn't a line ahead of me, it was a very…read morequick process; I was in and out in just 20 minutes! The staff is always friendly and very helpful about basic maintenance and services for your vehicle, which I appreciate. My favorite aspect of this location is that they allow you to supply your own preferred oil and oil filter; this is a huge plus for me as it saves the time and mess of doing it myself in the driveway. While the cost for an oil change with customer-supplied parts has gone up a little over time, it is still well worth it in my opinion for the convenience and speed. It's a reliable spot for anyone looking for efficient service without the DIY hassle!

Apparently, the manager is a little bit unhinged. We've gone there for years to have the oil…read morechanged in our car, but apparently today the guys got some serious issues cussing at people like yeah never again.

Just had my 6 month oil change at Midas Hillsboro. Punctual, fair price and they don't try to sell…read moreyou something you don't need.

If you want an honest up front place to bring your car in for any service.. look no further! Erick…read moreand his son Carter run the day to day operations. I have never been to a place where they don't upsell or try and push getting something done that you don't need on your car. It is alway for the customer first and exactly what work needs to be done for your car. They will alway try to find a plan that works best for you. I will always trust them with any car needs.

The manager at this store aggressively barks orders to the other employees, all while trying to…read moremake sell services. At one point he starts bullying another employee for sweeping. Walking around like top dog. The whole scene put me on edge, and made me distrust this establishment. They still managed to make mistakes on a simple oil change. They failed to idle the vehicle and let the fresh oil settle and recheck levels. And they failed to remove the engine shield cover, the whole underneath was drenched with oil. When I brought it up one of the gentleman, he said everything was okay. I had to go home and check their work. The oil level seems fine, but the underneath is bathed in old motor oil. You're supposed to remove the engine guard prior to removing the filter!!! I don't trust this establishment as it is. I'll go to another Jiffy Lube in town because of this.

The smell of weed coming off of one of the associates…read more Other than that, fast service.

I revisited this location, today. I had some questions, which were not answered on the Valvoline…read moreautomated chat system. After dealing with the less-than-effective automated system, and being transferred to two different individuals, I was finally transferred to the location. Needless to say, I was frustrated when a gentleman, by the name of Jack, answered the phone. He patiently listened to my frustration and effectively answered my questions. In short, he saved a long-time Oil Can Henry customer. I was heading to another firm. When I arrived, he introduced himself and made me forget that which had me on the brink of going elsewhere. In an era when customer service is increasingly a thing of the past, Jack and his staff are a refreshing reminder that it still exists. If you need a tune-up, head over to the Tanasbourne location. They'll do you right. And ask for Jack! Memo to Ryan: If I owned a competing firm\location, I would do everything I could to hire Jack away from you.

Waited in line patiently for 15 minutes with my toddler. Some random Altima pulls in and they…read moreimmediately put him into a bay. They told me to wait a for a few more minutes. That's really messed up. So I just drove off. Please do a better job at seeing who pulled in first. There should be no reason why I waited 15 minutes and continued to wait while they let somebody else in that pulled up waaaay after me. I've been going to this location since 2019 now I have to find a new location because I can't be disrespected like that smh.

I recently had to replace both my headlights on my 2002 Ford Mustang…read more After I was done, I noticed that they weren't focused in the proper direction so one day at work I decided to take the car to Total upgrade (across the street from my place of employment, O'Reilly Auto Parts). Chris said he would do it for me and he would drop the car off in the O'Reilly parking lot after he was done (which is exactly what he did). I walked over to him and asked him how much I owed & he said nothing! NADA, Zilch! Wow, he did the work (headlight alignment) for free!

Worst experience I've had in my entire life. We found this mechanic, based off good reviews and one…read moreof the lower prices we were quoted we thought it was a slam dunk. Came in for a new transmission, broken AC and a leaking tire. Was told it would be a week, which sounds good as that was every time line we were told from other places we called. A week goes by and the parts still weren't in, again I mean that's just shipping and it happens, can't really blame the shop. After a week and a half they install the new transmission, but said there was something wrong so they kept working on it. Another week goes by and they say they need to order ANOTHER trans. At this point we are very frustrated as we needed this vehicle back 3 weeks ago. But I mean who knows what is really going on so we just hang tight. Finally, a MONTH later, we get a text that the trans was replaced and good to go but they didn't have time to fully fix the ac. Didn't have time? You had it for a month and decided until the last day to look at the AC. They replaced the blower motor but said they would have to take the whole thing out and didn't have time for it, so it was ultimately a temporary fix for a full charge. After asking for a price break down he gave us $150 off. Woopie after a $7,500 ordeal that didn't feel sufficient. They then charged our card for the second half of our bill after we explicitly said "we do not authorize this charge" and we also don't remember saying they could save the card on file..... if that wasn't all enough to make us never come back we then find out the tire was never fixed after it went flat on the road a few days later. To which the guy says "looks like I forgot" !!! Now the AC stopped working because again it was never actually fixed in the first place. Truly unacceptable from start to finish. They clearly do not care about doing a good job and just want your money. He asked us multiple times to pay the remaining balance before we even picked up the vehicle or had any work done. Avoid at all costs.

Highly recommend this company! Best car doctor around! Steve is awesome. The employees are well…read moreeducated on cars, and have excellent customer service. They will get your car working in no time! I have been going to them for a long time, really appreciate the great job they always do!

Steve was really kind and helpful, he and his guys got new tires on our RV and got us back on the…read moreroad in half and hour. Definitely efficient, I'd recommend them highly. Thanks guys!