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    Matrix Integrated - Westside

    4.5 (71 reviews)
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    Response quality

    Excellent

    Response time

    50 minutes

    Services - Matrix Integrated - Westside

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Linda H.

    The team here is great to work with and I'm very happy with the quality of service they provide. The customer experience I get is friendly and honest, and they do great work. Their prices are competitive and I never feel like they're trying to upsell me on anything unneeded. I've been going here for years and will continue to do so for future vehicles.

    Nathan R.

    First is like to submit that I only requested a quote from these guys. But I'd like to post an email for a spark plug change that blows my mind. I sent this to my mercedes dealership and asked if this was standard procedure and had several technicians tell me that this place is ripping me off, and lying to my face. You see the intake manifold sits on Top of the engine. And would never have to be removed in order to change a simple spark plug. Any technician worth his salt would never suggest such a thing unless he or she was trying to rip you off.. I provided a pic of my engine after removing the engine cover no tools required. See the arrows. Ya that's the ignition coils. 2 torx screws then the spark plug. 3 total toolsI required for this job. Read below and see for yourself. Thank you for the inquiry.  On your C300 the spark plug replacement requires removing the intake manifold. Do you have the gaskets required as well or would you like us to provide the proper gaskets as well?  Labor charge to replace the spark plugs is $345 (takes 3 hours and our labor rate is $115 per hour).  We will also need to replace the 6 intake manifold gaskets and possibly the 6 plenum gaskets (these plenum gaskets may not be required but I'd like to have them on hand just in case) $54 for 6 intake manifold gaskets $52.50 for 6 intake plenum gaskets  Brings your total to between ~$410 and ~$460 if you are providing the spark plugs

    We had a 2006 Audi A4 wagon 3.2 Quattro black, the timing chain broke and the rocker arms were damaged they quoted us 12k. 6k to tear down the engine to find out what was wrong and another 6k for labor. Car was not repaired we sold it to Copart for $600. Then we got a 2012 Audi A4 wagon they serviced it and that was good. The photo is the car that broke matrix.

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    1 month ago

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    Dustin C.

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    1 year ago

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    4 years ago

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    7 years ago

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    5 years ago

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    2 years ago

    Completed the service on time for a fair price. Did a good job explaining everything that needed to be done.

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    Dustin C.

    Thanks for your feedback Bruce, we greatly appreciate it!

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    9 years ago

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    3 years ago

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    3 years ago

    Excellent customer & car service ! Addressed any & all questions I had & took great care of my car. Jarid was great to work with.

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    4 years ago

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    Dustin C.

    Thank you for the feedback Kevin, we appreciate it!

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    5 years ago

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    3 years ago

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    6 years ago

    professional. clean. timely. reasonable. relabel. thank you guys so much for always taking such great care of my car!

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    5 years ago

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    4 years ago

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    Dustin C.

    We're glad we could help with a quick fix Keoamkha!

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    5 years ago

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    7 years ago

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    3 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - Matrix Integrated - Westside

    Review Highlights - Matrix Integrated - Westside

    My Porsche went into lockdown mode and they went above and beyond to get me back on the road.

    Mentioned in 13 reviews

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    I moved here from WNC where I'd been going to the same dealer repair shop for 20 years. Finding a…read morecar repair shop you can trust when moving to a new city across the country is more stressful than finding a new doctor! I considered going to the Subaru dealer in Beaverton but I gravitated to Brock Automotive because of their stellar, glowing reviews. Glad I did. First, scheduling online is easy and they text you confirmations and reminders. They also respond to texts quickly and efficiently. Note that you will likely need to drop off your vehicle as they are very busy - another good sign! - and though I needed to leave my Subaru overnight, the repairs were done in a reasonable amount of time for the services required. What I also like is their system of 'needs attention, could wait, and doesn't need work' that is color-coded on their estimate sheet by Red, Yellow, and Green; as well the costs for the repairs are clear on that sheet. You can then decide what you want done, approve it, and they will begin the work on your car. My estimate is just what I paid, so zero surprises. Immediately walking in to their shop office, I was greeted cheerily and nicely by Coy--I felt comfortable and relaxed. Picking up my car, I was greeted by an owner, who was equally as cheerful and nice. My car was waiting for me right out front when I exited the office - everything was clean just as I'd left it. Awesome friendly people.

    I had a bittersweet experience at Brock Automotive. There was an error in the service but they…read moretried to make it right. Mistakes happen but good establishments own up to it and take care of their customer. I recently took my 2010 Porsche 911 to them for a simple oil change and brake fluid flush. The first error was that they overfilled the oil which they were good about fixing with a drain and refill. But the tech who tried to fix it forgot to put a crush washer on the plug and I was leaking oil from my drain plug. I got it rectified at a different shop that found that the crush washer was missing and I had to redo the oil change. The general manager Mark and the owner's son James were fair and honest and refunded me a portion of my bill and gave me the assurance it wouldn't happen again and that they would personally oversee things if I were to get the service done again with them. To be completely honest I wasn't expecting a mistake like this for a simple oil change but mistakes happen in business it's about how you react to it.

    Matrix Integrated - Westside - autorepair - Updated May 2026

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