Robert, the front desk manager cussed me out on call for asking for a golf cart ride. it is…read moreunexcepable considering it's his job. the staff were good on occasion but kicked me out of the kids pool, for having my phone in my hand. i was trying to play water pong in the rentable game room, but this fat towel boy said i need to leave. i got accused multiple times about even if i live in the villas by the same guy. 1 star overall horrible service and fire Robert from the front desk.

robert shall be fired and was rude as heck as i asked for a golf cart he took 20 minutes for a ride…read morethen cussed me out so rude!

We've been staying here yearly since it first opened about 25+ years ago, and continue to enjoy it…read moreoverall. It used to be pristine with the grounds well maintained. It's starting to show its age, and hope they spruce it up some. The units have been remodeled with with new furniture appliances and bathrooms. Location is fantastic and close to everything. The maintenance crew and housekeeping team are phenomenal. They are both very pleasant professional and friendly. The front desk needs some work as they seem to have lost the aloha spirit and don't look too happy. Regarding their sales team, they need a new strategy. Annoyingly pushy and can't seem to accept and respect a no answer. We arrived mid day October 3, 2026, and that woman would not let up and kept asking why I'm not interested with an owner's session. Lady, I'm tired from my flight and I just want to get to my room and rest some, so please learn to accept a respectful no answer...three times over at that. Sheesh!

We returned in July 2026. Things are back to being a mixed bag…read more. The interior of our unit, and apparently most of them, have been remodeled to some extent. Yay! Apparently they got rid of the carpet everywhere except the bedrooms. We had a studio unit this time so we had no carpeting. That was wonderful. (The carpets used to be gross. There's no other word for it-- and I know keeping them clean is challenging in a tropical environment) they do provide a floor sweeper on rollers, but we did not find that to be very effective. A broom would have been more effective and definitely quieter. In the unit of us, the people decided to use the sweeper at about 6:30 AM and it was very loud. We found it doesn't pick up the fine sand that blows in very well. There are still a few weird quirks. We have an outlet that didn't work at all (unfortunately right next to the bed) a light switch in the kitchen, which appeared to be possessed, and plumbing fixtures, which were pretty low budget--loose, leaked, etc. But all in all, things worked pretty well. There was a chemical smell in our room which persisted for the first week of our stay. Perhaps a pesticide treatment? We tried to keep it aired out as much as we could. The air conditioning units have been replaced! At least in the building were in. Hallelujah! Quiet and effective! The grounds were in great shape. The pool was well kept and clean. They were quite a few kids, but everybody seemed to obey the rules, which was great. The flies at the pool. Yep. Still a problem. Unusually aggressive flies, and if you sit in the sun right after you get out of the water, you could have 100 of them trying to land on you. Not an exaggeration! I'm not sure where they're coming from. We have friends staying about a block from here and we don't have that issue at their pool. I'm mystified-- since this was our experience last time as well. And we never have them when we sit out on the balcony, even if we are eating dinner! Here is where we have the biggest gripe: the "owner update." It was so upsetting this time that I just don't know if we can stay here again. Worldmark, like many other timeshares, is not doing well financially. We were told that this would translate into our heirs being responsible for an ever increasing (15%/yr) maintenance fee, even if they did not inherit our shares. Of course *if* we bought more for $42,000 and convert our shares into the "new kind" we could prevent this. We immediately contacted an attorney who assured us this was not the case. But the whole thing just left a bad taste in our mouth. There is always an angle. They will always tell you that what you bought last time is no longer good anymore and you absolutely need to buy more. NEVER AGAIN. This is the first time we ever stayed in the studio. We think we prefer the one bedroom but, we realize this was our choice. I'll give you some information here in case you're trying to make the same choice. As stated previously, the studio has no carpeting. That's wonderful. It's quite spacious. The bed is a Murphy bed, which is the type that pulls down from the wall. That's kind of a mixed bag. There's no headboard so your pillows can drop behind it if you're not careful. You also can't really sit up in bed and lean against the headboard or wall because there's a big gap. I'm not really a fan of a Murphy bed, but it was comfortable. We also like the fact that the bed was in the back of the unit. In the one bedroom, it's towards the front of the unit, so you hear all the noise from the hallways, etc. We didn't have to deal with any of that. The kitchen was about the same size as the one bedroom as was the bathroom. The couch was more of just a loveseat for two people, but that was fine for us. So overall a little bit less living space but perfectly fine for two people. You wouldn't want to entertain guests or anything. The units are not quiet. If you have anybody above you, you will hear every step they take, and if there are children that can be a lot of steps and a lot of noise. If something falls on the floor, it will sound like it is right next to you. But I think most of us know that. I mean, this is definitely a family place, not a place for quiet. My suggestion would be to ask for an upper unit if this is a concern. Man, we love Maui and we love this area. We love the people that work at Worldmark. This place is not perfect, but they are clearly working on it. The entire owner update scenario is horrendous and I'm wondering how many people leave for a very bad taste in their mouth. It's so much worse here than anywhere else. I just wish some of these issues could be addressed.

Overall we had a great experience! If you like a more quiet area, this is for you. We enjoy a more…read moreactive area, so we enjoy Hilton Kaanapali Beach Club more. You have to have a car here to get around, not so in Kaanapali. We enjoy walking around and walking the beaches. You have to drive everywhere to do that here. We have been coming to Maui for over 40 years and enjoy relaxing, going to old and new restaurants and walking the beaches and boardwalks. First time staying here, we won't come again! Pros: Beautiful rooms with very few inconveniences. List in cons! Beautiful pool area and landscaping. Also a few cons! Downtown Kīhei and Wailea not too far my car and more beaches and restaurants to go to. Favorite restaurants: Isana, you can walk to. Beach club, nice staff, good drinks, and great coconut shrimp. Threes, in town, great staff (ask for Josh) and food. Nalu, great for breakfast, lunch or dinner. 30 min walk or short drive. Great happy hour, ahi tacos the best. Monkey pod, but I like the one in Kaanapali best, better views. Salesman Dan Hunter was respectful and informative for our update, not pushy! Beaches nearby: Polo beach, great boardwalk along resorts in Wailea. Keālia Pond National Wildlife Refuge, you can walk the wooden bridge and then the beach. You can walk the beach all along Kīhei, even across the street, it just isn't easy in some areas. Cons: Need a car! The adult pool at the resort was cloudy and dirty from the pigeon's. Never saw them cleaning the pool until we complained the third day. Then they tried to clean it better l, especially after our review and we complained again. They need to do something about the pigeons before it gets better. The other pools were pristine. You rarely see a pool attendant, no help moving chairs or umbrellas. Only the adult pool area have nice comfortable covers, about 25, the rest are very uncomfortable. Wore down crappy cabanas with dirty covers, no TV's working or refrigerators, not that I would use them, but if you have them they should be in working order. Complained to Chanel, day manager who didn't seemed too concerned. She did come down and looked but no feedback expect pool service did seem to improve, just not resolved. The grab and go is really just a small fast food restaurant, no food only drinks. Are room was great except for dirty floors from something they put on them (photo with stain from wet foot). Moldy shower walls (photo). Cabinet in front of sink has a handle I hit my head on each time I wash dishes. Washer very loud!

We stayed at Hilton Grand Vacations Bay Villas in Kihei and had a wonderful overall experience. I'm…read moregiving the property five stars, especially because of the exceptional staff and how accommodating they were when Storm Lala hit at the end of our stay. A special thank you to Shermila, the front desk manager. When the storm affected our plans, she was incredibly friendly, helpful, and able to accommodate us for an additional night in the same room. During what could have been a stressful situation, she made everything much easier for us. We really appreciated her kindness and professionalism. Pros: The staff throughout the property were very friendly and welcoming. The resort did not feel overcrowded, which made for a relaxing stay. Our room was modern, spacious, and comfortable, with a full-size kitchen that was great to have. There are a few areas that could use improvement. Housekeeping could benefit from additional training and attention to detail, as the room cleaning was not as thorough as we would have expected. The patio furniture also appeared as though it had not been cleaned in a very long time, possibly since the property opened. Unfortunately, it was dirty enough that we did not feel comfortable sitting outside and enjoying the patio. Another disappointment was the food situation. The website indicates there is a kitchen on site, but there are actually no restaurants at the property, including by the pool, and there is no real breakfast option. There is a bar across the street with limited hours that serves bar food, as well as a grab-and-go area. We received a coupon for the grab-and-go, but the options with the coupon were extremely limited. We were only able to order a premade McMuffin-style breakfast sandwich, while the other items were not eligible with the coupon. Despite these areas for improvement, we are still giving our stay five stars because of the friendly staff and, most importantly, the way Shermila and the front desk team took care of us during a difficult situation with the storm. That level of service made a lasting impression and was very much appreciated.

While i was at Maui Sunset, i tried to get into this Unit…read more But i needed 9 days and it wasn't available. The photos looked great. Basically the same views as the A302 unit i had to leave because of a non working stove. A BUILDING AND B BUILDING. In the end, i moved 1000 yards up the road.

Great place, perfect location, and beach access! Very clean, well stocked and nicely decorated. We…read moreloved having 2 full baths. Comfortable bed and pull-outs. Views of beautiful Maui sunset every evening! We can't wait to return!

Pineapple Hill Maui is a perfect relaxing getaway. The…read moreprivate cottage is beautifully appointed and ideally located near Wailea beaches, shops, and great dining. The grounds, saltwater pool, and hot tub are stunning, and the hosts made us feel completely at home. We can't wait to return.

My husband and I just needed a place to crash in the evenings so we stayed at the budget friendly…read morePineapple Inn. We were both in awe arriving to see such gracious hospitality and well kept grounds. This little slice of paradise was exactly what we needed before taking off on our adventures during the day. I wanted to cry when we left because it was truly such a special stay. Mahalo!

Fabulous location across from Kamaole beach park lll - the quietest part of Kihei. Ocean views and…read morea small well-maintained complex. The unit is airy, light and bright. Super comfy bed & sleeper bed. I love sitting on the upper floor balcony with the breeze and ocean views. I will be back!

This review is for Room 336 located in Building 12 which is directly across from the pool, on the…read more3rd floor. Please note there are no elevators so luggage needs to be carried up flights of stairs. Bonnie was the owner and she was very easy to work with! Communicated easily and anytime I messaged her, she got back to me quickly. The one bedroom condo itself was perfect for my husband and me for the week we stayed. King bed in the room and there was also a sofa bed and a wall bed so this unit could accommodate 4 people although it may feel a little cramped. There's a small patio and all the beach supplies needed (I.e., beach chairs, umbrella, cooler, fins, body boards, snorkel mask) which was much appreciated by this traveler. Kitchen was well stocked with all the utensils and had basics like olive oil, salt and pepper. We barely used the kitchen but it had everything you need to cook a meal. The automatic ice maker in the freezer came in handy! Bed was comfortable and the water heated up very quickly. There is a tv in the living area as well as bedroom. Use the door stops to prevent the doors slamming when there's a cross wind. The location is everything. The local beach across the street is family friendly and you're within walking distance to plenty of shops and restaurants. I was stoked to have found this spot!

Unit 340 ! Building 11! Vacasa was in charge of our rental and they were fantastic! Owner responded…read moreto ac problems very quickly! Location is right by Kamaole 2 beach, super easy walk . Lots of restaurants and bars within walking distance. Kalama Village is really only a 20 minute walk at most! Excellent happy hour and after hours there. This unit was great for us! Nice views of the ocean from all west facing windows. Not many units have this view I can tell you that. 2 ac units in condo. Unit stayed around 74 at night in bedroom. Make sure clean filters. Unit stayed even cooler in living room at night. It was never uncomfortable. Wifi great when direct connected. Unit could use a few more pots. Pool nice at complex. Washer and dryers located by pool . $2 for washer, $1 for dryer. BBQ areas ok not great at all. You feel like you are BBQing right in someone's unit. We cooked out 14 times out of 32 nights there. Head lady running complex so nice. Security great too! We always felt very safe. Beach umbrella, beach chairs, small cooler provided. You will love sitting on the lanai every morning! Enjoy

Sunrise on the Lanai This Condo is a dream Rental. It is on…read morethe second floor ( which adds to security and safety) fifth feet off the water. It is situated in the middle of the island on a dead end road with a secluded beech at the end. Walking distance from marina, beech and aquarium. Ten minutes from OGG airport. The unit features two bedrooms ( King sized beds) two bathrooms and ever possible luxury amenity you could think of. The host is very informative and all furnishings are clean and new with a tastefully Hawaiian decor. My favorite activity was my morning cup of French Pressed coffee sitting on the Lanai watching the sunrise over Haleakala listening to the waves crashing against the sea wall. Watching the turtles surface; the whales breaching and the birds singing... Can't wait to return...

Welcome to Paradise! We recently had the pleasure of staying at Luana Moana for the most relaxing…read morevacation that I can ever remember. The home we stayed in was beautifully decorated local style but with many modern touches. The kitchen was well stocked with everything including: Keurig coffee maker, Expresso maker, pots & pans, rice cooker, and stemware for every beverage imaginable! The beds were so comfortable and had the most luscious sheets to slip into after a shower in the modern bathroom. One thing I truly appreciated was that everything (and I mean everything LOL) was labeled making it so easy to put things away after using them. The views from the Livingroom and lanai were breathtaking. We spent every morning sipping coffee on the lanai and watching for whales and ended each day with a beverage on the Lanai watching the sunset. There is plenty to do on the property from swimming, having a BBQ, reading in the quiet lobby, and even fishing right on the shore in front of the house! Denise is the most genuine hostess. From the first contact until the day we left, she was very responsive and provided so much valuable information. I loved all the information she shared about local transportation, businesses, restaurants, customs, and places to visit. If you are looking for a relaxing vacation, Luana Moana is the place to go! Funny tidbit- we are late night people and never go to be before midnight but, we were so relaxed and slept so good not one night out of 10 were we able to stay awake past 9:30 pm! You can contact them at: https://www.LuanaMona.com.