Had a very unpleasant encounter with a Royal Heir and Heating driver in a parking lot. While we were trying to back into a spot in a mostly empty lot with only our two cars around, their driver tailgated us closely and impatiently passed. As he drove by, he rolled down his window and shouted an offensive slur at us. We moved aside to let him pass, yet after parking, he still got out and continued to yell more slurs and insults. Completely uncalled for and extremely unprofessional behavior -- especially from someone representing a company vehicle with the business name and slogan "Where we treat you like royalty" printed on the side. Everyone has bad days, but there's no excuse for this level of hostility. I wouldn't feel comfortable doing business with a company whose representatives behave like this in public. read more

Royal Heir & Heating - Business vehicle - Heating & Air Conditioning/HVAC Near Me

They are scammers and liars - They refuse to honor the warranty for the $1700 work they did last year, just because I previously left a 3 star review! And their work did fail - two different refrigerant leakage spots just under one year later! Besides, there was a kink on pipe installed by them, blocking refrigerant to flow. It requires enormous effort to fix it. At first, Jacqueline recklessly claimed that they didn't provide any service to me at all. She was lying. Later Danny said they did do work for me, but because I left a non-positive review, they deny the request of service. Lastly, they said because I had someone else fix the blower fan issue (completely different equipment), they want to void my warranty for their freon refilling work. The previous communication with Jacqueline was terrible, she was unresponsive, made me wait without the intention of getting back to me, and didn't make it clear about fees until I asked. STAY AWAY WHILE YOU CAN! If you are unfortunate enough to have their project already started, make sure to use credit cards to pay, so that you can dispute later in case something happens - another Yelp reviewer successfully won the dispute through the credit card company. read more

Okay Royal Heir & Heating I have used previously to rescue me from cooking alive in my home. Yesterday I woke up frozen, this time the furnace decided to die on me. Straight on the phone to Danny and an appt the next day for 8.00am. There were other company's willing to come out same day but only for an extortionate call out charge and repairs on top, no thanks I don't know them I definitely don't trust them. This morning got a text saying on way but would be 30 mins late, I appreciate the contact prior to arrival. Danny arrived as scheduled, got to work and had my boiler working inside 30 minutes but while we talked it failed again. Not an issue Danny was in his truck off to the store to get the part needed. 45 Minutes later the boiler is purring away and heat emanating from every opening in my house Ahhhhh Joy!! I have said on my first review I will say it again, this guy is first class and as honest as the day is long he could have charged a small fortune but he took the time to detail the repairs and costs. I would never use anyone else for my HVAC equipment. Once more you saved my day. Thanks Danny. read more

Danny and Jackie are awesome! They came out last summer and were honest about my AC and helped get it up and running for the rest of the season. When my furnace stopped working they were the first people I called. In the end I did end up needing a new unit and their work is IMMACULATE. They showed me the pricing for the equipment (I looked it up online and they actually gave me a BETTER deal) and labor separately. It's odd to be passionate about your HVAC tech but they really are a pleasure to work with. Cannot recommend them enough! read more

Danny and Jackie were absolutely incredible to work with and everyone on their team were extremely professional! I had a couple bids prior from some of the larger companies in the area; they were all booked months out, just getting them to come out for an estimate had to be scheduled weeks in advanced. Royal Heir responded same day and were at my house that very weekend for an AC estimate. Total cost was significantly less than the others I've received. Three weeks later, Danny and his team had the AC installed in my home just in time for our first heat wave of the summer. Everything turned out amazing and worked flawlessly. I was so impressed with the overall experience that I had them do an AC installation at my parent's house the following week. read more

Requested a quote earlier this afternoon, got a respond from Danny within 30mins to schedule the repair the very same day at 6:30pm (on Friday) Danny showed up on time and only took him 15mins to fixed the issue and done. I wanna thanks Danny so much as they responded and got the issue resolved so quickly so we can survive from the heat wave. Highly recommended. read more

Our furnace started leaking on a Friday night. I reached out to four or five different AC places on Saturday, and Royal was the only one to respond that day, despite the others being listed as open on Saturday and Sunday. They called, went over the process, and gave me an initial estimate. Danny came by Monday and took look at the furnace and compressor. He gave me a detailed walkthrough of each part of the system and how AC works (I had a vague idea but the details were enlightening). He ended up replacing my furnace filter (whoops, thought I did that in Jan), clearing out my drain, cleaning the dirty compressor filter I hadn't noticed, and recharging the coolant. Danny walked me through the math and reasoning behind how much coolant to add, explained the target temperature differential at air vents and return, and gave an estimate of the additional coolant cost. After the fixes, cool air was coming out at a cool 58 degrees when it used to be coming out at 70. Very nice! Needed on a 91 degree day. Danny also recommended adding some dye to check for leaks, as my refrigerant shouldn't have been so low, but left it open to me as whether to go to the next step. Pretty sure I'll be calling back to do so! read more

Danny just moved up from Cali so he doesn't have a ton of reviews for the Seattle area. I found him to be honest and reliable. He shows up when he says he will and does excellent work. I have a 3 year old heatpump fan that was making quite a ruckus and the neighbors had mentioned it. I called up the original installer because I figured it would maybe be under warranty still. It was not. The original company did come out for a "maintenance call" where the "inspector" said "It's the fan, that'll be $219" and did absolutely nothing to fix anything. I was done doing business with those guys. I tried a bunch of other places and was offered stuff like yearly $300 maintenance subscriptions or appointments months and months out. This industry seems like quite a racket around here. Not Danny though. He came out when he said he would and fixed the problem for hundreds less than what I was quoted elsewhere. Also, he's good dude. read more

Be aware!!! Not reliable. Not responsive. We contacted the owner for an in home estimation for installing mini split units. Before scheduling the in home estimation, I have clearly communicated that we do not want the Mitsubishi models that other HVAC companies suggested due to budget reasons. And the owner said he has a variety of products for us to choose from and will help us out. Then we gave him the address for in home inspection. BUT after the in home inspection, we never got our quotes or estimates at all, only received a catalog of Mitsubishi models from emails, which I clearly communicated we do not need. When I followed up with the owner multiple times, nothing happened. He completely ignored us and left us hanging without a quote or estimation. read more

Unreliable, unresponsive. Interestingly responded within minutes to schedule a consultation but then disappeared. Scheduled a consultation. My husband took time off work to wait around for them. They did not show up. Did not call. Did not respond to message. Would not recommend. Unprofessional. read more

Danny came to fix our air conditioning unit when it stopped working during one of the heat waves in Seattle. Within less than 20 minutes he had figured out what the problem was and helped us save HUNDREDs $$$ in parts and labor. He offers great service, reasonable prices and helps you understand what options are available to ensure you save money on costly repairs. Definitely recommend! Thank you Danny! read more

This crew did exactly what they said they would. They fixed the cracked exhaust pipe connection for my gas heater. Honest, prompt, professional, and good communication. Will definitely call them again! read more

Excellent customer service and very knowledgeable technicians. They responded to our query in a very timely and responsive manner and fixed the issue with our AC before the heat wave, which was a huge relief. The entire experience, from scheduling initial consultation appointment, to identifying the problem, fixing it and billing was seamless. read more

Royal heir came out to fix a leak in our mini split. They told me that the leak was fixed, they checked all connections and did a nitrogen test before putting in 8lbs of new refrigerant. However, the nitrogen test was only completed to 250PSI when the system goes to ~550PSI per the manufactures specs during heating cycles. After 3 days my unit was not cooling or heating and would only blow 71F out of the air handler. Royal heir told me that they checked all connections, yet I never saw them take a ladder out to check the connections closest to the indoor unit. I even have security camera footage to verify this. When I had another company come out the line set was in fact leaking from the location that Royal heir assured me they checked but actually lied and did not check. I contacted Jacqueline and she was nothing but helpful and said they would follow up but never did. My recommendation if you would with this company is to have your attorney ready to file a dispute. I know for sure that is what I am doing. It has been two weeks and Royal heir is silent and is not doing anything to resolve their mistakes. I would be happy to work with them to figure out and resolve this in a civil manner. Yet they value money over customer satisfaction. Potential customers: please see below where the owner is trying to deflect the blame onto someone else. I hired another company for a second opinion and was informed by them that royal heir did incomplete and shotty work. Is this really a company that you want to do business with? FINAL UPDATE 4/27/2023: Royal Heir has refused to make this right and is ignoring me. Good thing I contacted my creditor and disputed the charge. Found out today that I won the dispute and Royal Heir will not be paid for this shotty work. read more

Royal Heir & Heating - SUSPENDED LICENSE - Heating & Air Conditioning/HVAC Near Me

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We had an emergency on a Saturday when our AC failed to cool down the house. Royal Heir is very quick to response and within hours we're up and running again. Very polite and easy to work with. read more

We worked with Royal Heir and Heating for replacing our 25 yr old furnace and installing a new AC unit in our home in West Seattle. Danny was really helpful in working to get us multiple quotes for varying options. I'm the kind of person that needs to know every little detail of what's available, why one option is preferable over another, and making sure nothing is being left on the table that I didn't precisely determine should be left there. Danny kept up and helped answer all of my questions and helped me look at all the different options when it came to heating and cooling equipment. Overall we got a new HVAC system we're happy with at a competitive price. read more

Had a quick turn need for AC installation work that several other companies were quoting long lead times. Came across Danny and his team and explained the need, he was booked solid during the week but took time out of his weekend to perform the work. They did a great job on the install and the pricing was very reasonable. This is my "go to" company for HVAC work going forward. read more

Danny from Royal Heir & Heating is the best. My AC broke down during the heat wave and he was the only one who could stop by the next day to fix my AC. Issue was quickly identified and fixed. Also promptly answers any of my followup questions. read more

I've got nothing but praise for Danny. From the very beginning he was quick to reply and walk me through what the potential issue might be with my AC unit that gave out. When it came to scheduling, he was super flexible and worked around the times that were best for me. He was on time and gave me a courtesy call when he was on the way, and walked me through the issue as he was working on it. After he wrapped up the repair, he took the time to walk me through some best practices for keeping the AC unit clean and running efficiently. All in all, it was a fantastic experience and he got us our AC back before the next summer heat wave hits - all when other companies were saying they couldn't come out for weeks. If you find yourself in need of an AC repair, don't hesitate in reaching out to Danny! read more

Fast response and quick with the work. Very nice and friendly person as well. Fixed my leaking problem real fast and really reasonable price. read more

Danny installed our AC in January and it's been amazing! We had three mini splits installed in our condo. He took the time to go over everything with us. Then when we were ready to move forward Jackie pulled out ALL the stops to make sure we got our equipment order in asap so we wouldn't see a price increase in the new month. As a team they were really fantastic to work with. I would recommend them in a heart beat and have to other condos in our community. read more

Our AC suddenly stopped working last night. Royal heir was the only one who can come in with my urgent request during the heat wave. Super responsive and got the job done. It turned out it was a broken flood detector that shut my themostat out. They communicated the issue clearly and even helped me fix one extra thing that was not done right by the previous contractor. Highly recommended. read more

Danny is FANTASTIC to work with. Responded to my quote request on Sunday and came out to diagnose/fix my mini split on Monday afternoon. He was very transparent the entire time, got my AC working like a champ again! His pricing is also very reasonable compared to other companies in the area I received the quotes from. HIGHLY RECOMMENDED!! read more

Danny was great! He explained very thoroughly what needed to be done, he shared his progress every step of the way, and did a wonderful job of replacing our two heating and air conditioning units. As customers we couldn't be happier. read more

Danny was fantastic and got back to me very quickly and came the next day. Super knowledgeable guy and very nice as well. 10/10, highly recommend! read more

Royal Heir & Heating - Heating & Air Conditioning/HVAC Near Me

Danny visit my unit to diagnostic AC unit leak problem. He was very passionated and professional. Danny explained every single things what he found and what process will fix this issue. If I have other issues with AC or heating in the future, I will definitely hire Danny again. Strongly recommend this technician. read more

Danny from Royal Heir did a great job for us. Our AC died on us just before a heatwave, and most other companies were 3-4 weeks out if they were taking work at all. Danny was available right away and came out the next day. There were multiple issues in our condenser and furnace, including a coolant leak and a dead fan. Danny was able to find and fix all of the issues quickly at a reasonable price. He was able to fix an unrelated issue with our air ducts as well. They are a pretty small operation (Danny is the owner and his wife Jackie runs the office out of their truck) but apparently they have recently moved from California and are growing here. If you need HVAC work, I recommend giving them a shot! read more

Danny and Jackie had done a great job installing the AC condenser for my newly built home. They are honest, transparent, and knowledgeable along the process. When Danny came to my place, he also helped to seal the furnace which was left uncompleted from the home builder. I had a great experience working with them. Highly recommended! read more

I wanted to add a/c to my old house but assumed it would be a nightmare. After talking to Danny and seeing the estimate I liked the price and I felt comfortable to proceed. Danny had an answer for everything and clearly knows his work. The price was less than I assumed so I was excited. Everything went smoothly and on time. Now I have an amazing a/c system! Thanks! read more

I am remodeling my condo and have been working with many contractors in the last 8 months. Danny is the first contractor which deserved my 5 start review. I hired Danny for fire proofing (required for condos) and installing 3 bathroom fans in short notice. (He showed up in 30 minutes after I called him. HVAC usually takes 2-4 weeks even for estimates) Danny is good at what he is doing and he has "Can do" attitude. He is honest and nice. He did what needs to be done but kept me updated every part of the process. His pricing is fair. He also has construction licensing. He did an excellent job with framing and installing drywall for another project as well. He recently moved from CA and growing his business. I will hire him again. read more

Danny came in the same day I asked for service (Sunday! Can you believe it!). The repair work was done quickly and we are able to get cool air in the such an extreme hot day. Highly recommended! read more

Great work in explaining details about furnace maintenance and filter replacement! Quick response and friendly service!

Danny and Jackie are very professional and quality in detail. We started to fix the ignition problem but ended up replacing the whole furnace after the diagnostics. After all, the furnace was more than 30 years old. Throughout the whole process and multiple visits, the team were very accurate, detailed, professional. Great team! read more

Air conditioning suddenly stopped working and that's an issue because you know how this summer has been! Called Royal Heir and talked with Danny. When I described the problem he said he was pretty sure what was wrong and walked me through a possible fix. He said if that didn't do the trick he was glad to squeeze me in for later that day and to just text him. I was pretty surprised because almost any other company out there would be happy to just send out a technician and bill for a $150+ service call without a second thought. Well my air conditioning was back up and running an hour later, cost to me $0. I have Royal Heir in my address book now for the next time I have another HVAC issue. It's obvious through this experience that they're an honest company that cares about their work and not just the almighty dollar and that's the kind of company that I'd be proud to support. read more

Owner of the company was rude, blamed miscommunication on our end, and ended up costing us a lot of time and creating delays with our project. Never heard of 80% down before a job as well. Look somewhere else. read more

Our AC stopped working amid the heat waves. We did contact a few AC companies for some quick help. Unfortunately we did not find any. Luckily I got Danny's number through yelp and sent a request for the quote. Danny quickly responded to my message in a few minutes and came within 45 minutes for the repair. He was friendly and confident in his work. He quickly diagnosed the problem and fixed it in no time. We highly recommend this service. read more

Danny was quick to respond, on time, and very knowledgeable. I'll be using their services when issues arise with my furnace in the future.

To those previous reviews about responsiveness, the day of my AC install there was an emergency that Danny had that could not be avoided. I'm glad I stuck with this team because Danny and his team at Royal Heir did a great job with my AC install and worked very hard to get it done. They went above and beyond to make sure my furnace was in good shape and my AC installation was seamless. Fair prices, good explanation of the install process, and great results is what you will get by going with this company! read more

My HVAC didn't work very well, and I have Danny, a owner and also a technician to come over to fix it. This was the the service I looking for, he is friendly, experience. Now, my HVAC is working perfectly. read more

Yea they are a smaller family company, so some of the bad reviews might make sense if things get crazy on their end, but in my case, they were really responsive and great to work with, and Danny, the owner came out to check out my situation and talked things through with me. Reached out to them and some other places after a friend recommended them. They have definitely have more favorable rates compared to others I talked to this year and in the past. Also again, you're not getting a salesperson or someone potentially a lot less experienced like I've had happen to me with some of the bigger companies in the area. So glad I got my work done with Royal Heir before it starts getting hot around here. read more