We came here as part of our tour to Banff and surrounding cities and our meal choices were set by the tour company. I've heard this is the BEST Chinese restaurant in Hinton and so we entered hopeful optimism and hungry appetites. We came with a party of 12 and were given one of their private rooms with two round tables with rotating countertops. As far as quality and food goes, this place hits all marks for healthy and tasty options. We had people from all age groups in our parties and I think everyone enjoyed their meals. The dessert options consist of chocolate fountain and fresh fruits as well as ice creams which were not included in our meal plan, but my 9 year old son was able to enjoy 2 scoops of ice cream for 3 bucks and some change. I'd say this restaurant is a solid 3 or 4 but I'm going to round up to a 5 since we were glad to have some healthy Chinese food and some great hot Chinese jasmine tea. 4.1 stars rounded up makes this a 5 and an all systems go if you are in Hinton and want some delicious and healthy Chinese food. Thank you! read more

Royal Garden Restaurant - Chinese Near Me - Hinton, Alberta

If I could give this negative star, I would. As soon as you walk in the restaurant it has this strong hospital type of scent like they use some really hard disinfectant which we thought OK not sure what that is about, but maybe they really care about their cleanliness . Then we ordered a few things And we literally waited. Probably an hour if not more. we ordered I think three or four dishes one dish is supposed to be a tofu dish and there is no tofu in it. The other one is supposed to be a beef but when the meat came it, we can't tell if it's beef or pork and it was so old it felt like maybe he has been sitting in the freezer for 10 years before they just defrosted and threw it on. Not even one dish was palatable . I have never had Worse Chinese food than this. avoid at all cost. read more

Slow but very nice and excellent service. Food is outstanding, a little bit pricey, but still reasonable. overall worth the money, but prepare for slow service. read more

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Super great service! Our waiter was cheery and upbeat! The food was phenomenal, some of the best Chinese I've had, and their fries and gravy was also super tasty. The atmosphere was good -- we came in at a super slow time, but the restaurant itself was lovely and comfortable. read more

we walked in around 7 PM we were the only ones in the restaurant. the service was amazing and the food delicious !!! I don't understand how the place wasn't packed! It seemed Cosy and clean. please support this restaurant cause it was wonderful, fresh and great quality food! read more

We enjoyed our first time as the food, service and ambiance were fantastic. We will definitely be back!

Food I walked in during dinner time on a weekday from the motel next door and saw seven tables. Only one of the seven tables had two dishes out. This is a bad sign #1. The rest of the patrons were just waiting around. I saw a family of ~8 all glaring on their smart phones. I waited in the front for a few minutes and decided to give up after talking to the owner. Decor Meh. Service I hate giving a small family restaurant bad review but my parents were desperate for Chinese food and this was unacceptable. There was a large sign on the front door saying they were hiring for any position. Bad sign #2. After waiting around for a five minutes the Chinese lady walked up to us without making eye contact. I asked how long the wait was and she said, "Long time." She was disgruntled and barely spoke English. My dad tried to lighten the mood by saying something to her in Chinese. She ignored my dad and dragged herself back into the kitchen while yelling at her cook. I think she was the front/waiter/wife/everything and the husband was the only cook. The only reason this place has customers is because of the Super 8 next door. I begged my parents to find a another Chinese place. Take your money to Fortune House 10 min down the street. All of these American Chinese food are pretty much the same anyway. Fortune House actually had a server. Would I come here again? Nope. read more

By far some of the best and most authentic Chinese cuisine that I have ever eaten. The food was fresh, vegetables were crisp, and the seasoning and sauces were just enough to add to the flavour of the meat without overpowering it. The staff were very attentive and friendly. I will admit that the exterior appearance of the building made me slightly doubtful at first but the interior is beautifully maintained and decorated. This will definitely be a return stop for myself and family whenever we are passing through read more

Royal Garden Restaurant - Black bean chicken and chow mein hot plate - Chinese Near Me - Hinton, Alberta

Love it! Great service, great food, fast delivery. Never have been disappointed here!!

If any one and I mean anyone is out there that would like to each some great food this is the place to do it. Super good food and it's authentic. We come here all the time!!! The Ginger beef is great and the wonton soup is absoulutly delicious. Also try the shrimp chop suey!!! read more

Royal Garden Restaurant - Chinese Near Me - Hinton, Alberta

Despite the other reviews, we went here. It was ok. Nothing amazing, but not horrible. It was average. Service was a little slow, never refilled our glasses of water either. The almond fried chicken was really tender on the inside and crunchy on the outside, perfect although the sauce was not so great. For a small town with only a couple Chinese food choices it was as expected. read more

Watch out your bills, they charged tips and didn't let us know, and the server pretended that the tips were charged and returned a bunch of coins for change and didn't give us a receipt until we asked for it, then she said the tips were charged already. Shady place, wouldn't recommend. read more

We found the food delicious, the staff was super friendly (especially the owner), and the portions were enormous, plenty for lunch tomorrow! We are here visiting from Colorado USA and would highly recommend this restaurant. Not greasy, and very fresh tasting. read more

Royal Garden Restaurant - Now is the time to try something new... Like the Royal Garden Restaurant! - Chinese Near Me - Hinton, Alberta

This is the worst Chinese restaurant I have ever been in my whole life. The staff have very bad attitude and are disrespectful to the customers. They never informed us of the mandatory 15% service fee they charged and still asked us to pay extra tip. Highly recommend customers to see the itemized receipt before making any payment. The food is very bland. This is not authentic Chinese food. None of my family members will come to this restaurant EVER AGAIN! read more

I'll break this review into points. 1. Me and my family had to wait 1 hour for our food. 1 FUCKING HOUR! That is beyond unacceptable. If we went somewhere else we would've been back at our hotel long before then. 2. The group that ordered AFTER us was served BEFORE us and they ordered way more food than us. 3. When asked about the status of our food, the waitress said 'Can't you see we're busy?' What an arrogant and condescending attitude to take with a paying customer 4. Manager was also rude and dismissed our complaints. Told us to get out if we weren't going to pay for the food when we said we wouldn't pay for a bowl of rice (misunderstood us but still no excuse) 5. It seems as they're incompetent at fully describing a dish 6. Finally the food was mediocre. Chicken was tough and the rice was stuck together and hard 1 out 5 stars. Would not recommend. read more

Been in Canada for a few days and was hoping for a decent meal. Saw a good review on yelp and it was handy to my motel. The inside is under renovation and it seems like they are not really ready to provide a complete product. We ordered three entrees and one appetizer. The appetizer were Vietnamese Spring Rolls and were the only acceptable thing we were served, but they were dry, bland, tough, and lacked flavor. The next worse thing was the beef and vegetable stir fry, which started out o.k. with a bland corn starch broth with beef stock. The veges were cooked o.k., but by the time we got about half way through this dish the salt in the beef started to take over the other bland flavors. Next we had the crispy pineapple chicken balls. These were so tough and dry we had to cut them with a knife and fork while being extremely careful not to have them shoot onto the floor. The pineapple sauce was it's only saving component but there was not nearly enough to help choke down those dry balls. The third thing we ordered was the BBQ pork chow mien. It was so salty we could not eat any of it. To their credit they took it back to the kitchen and after the chef tasted it, they removed the charge for this item from our bill. Their service was erratic, slow, and the dropped requests for simple items like water refills. Bottom line I would skip eating here until you hear things have gotten better with the food and service. read more

I give this place 1 star for the horrid servers working at this place. Our family came here last night around 9:30pm for dinner. I have never received such horrible service in my whole life! We said we want to order family style and our server said: I don't understand what you mean by family style! Really? A server in a Chinese restaurant doesn't know what family style mean. It was such an ordeal placing an order , that was just the beginning. We asked if the Roti Canai was enough for our group and she said " I don't know!" OMG, help me help this waitress who doesn't know how to help her customers! What is she doing waiting on tables? Then there's the other server that worked our 2nd table. She was a Chinese lady and was down right rude and made us feel guilty for eating at their restaurant. She rolled her eyes, and was definitely annoyed that we came to eat at here. She didn't like to answer our questions and was so impatient with us! They should have said they couldn't take us in because they are about to close. But no, they took us in but hated serving us. We are educated and wealthy people. We are insulted by the treatment that we received at this place. I don't care if they have delicious food. They are rude that their food taste like dirt! Don't eat here!!! read more

Food was great we had seafood supreme nest and a combo waitress was quick food was fast and tasty don't know what ppl are complaining about. read more

I think this place deserves some love. The decor/building design is nice. The food was good. HOWEVER! They mixed up an order and forgot the Curry Beef until I reminded them. It was kinda pricey for Chinese food. The server was nice but she dropped the glasses of water. I think the people working at the restaurant were sleepy, as we arrived at 9:45. Would give 2.5 stars if I could. read more

We were craving Chinese food in Hinton however our overall experience was not what we were hoping, to say the least. Hot and sour soup was nice. But general tso chicken was too sweet and szechuan ginger beef was pathetic. Above all when we wanted hot sauce, they asked for extra money. Usually chinese restaurants have hot sauce as one of the condiments on the table... read more