Before heading back towards home I needed to stop and grab some behind the counter items and I knew that Royal Farms would have them. It also seems that a lot of other people knew this as well. When I went inside I only needed items from behind the counter so I made my way there. There was a line and only one employee behind the counter. They do highly encourage the use of the self checkout registers. However, with what I needed it wouldn't have mattered. To say the line moved slowly would be an understatement. It didn't help that they were sending people to the self checkout that didn't want to use it and when they used it, they needed assistance from the only employee behind the counter. Every customer in front of me just seemed to lack every concept of how to complete a transaction in a store. I finally get to the counter, was kind of directed to the self checkout, but I was like, nope, I need something from behind you. I had to tell the employee several times what it was, I think on the third try it was the right item. I understand she was flustered, but you could have completed your tasks with anything faster than the speed of a sloth. read more

Sometimes the chicken is good... sometimes the chicken is not so great. They still have some toddler sized wings. I still like the potato wedges... the mac and cheese has no soul. It depends on who is frying and seasoning... last time I went... overly salted, some pieces fried too hard; other pieces, the batter wasn't cooked thoroughly through. The chicken tenders are hit or miss (mostly hittin, but sometimes overfried). It ain't as hittin as it used to be 10 yrs ago. read more

The service was great and the chicken was spot on. Bought breakfast, lunch, and snack for dinner.

Dirty store , no good chicken , please use the kiosk cause I'm too busy on my phone with no chicken Royal farms passs. The restroom hell that whole store needs to be deep cleaned read more

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Royal Farms is an ideal rest stop it has pretty much everything you need. The fried chicken is ok and the potato wedges are pretty good too. read more

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Great fried chicken but subpar customer service. I understand it's not their dream job however would it hurt to fake a smile say thank you after customer checks out? read more

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Today I visited this location to have a break from driving between NJ and the Carolinas. As a first time visitor I'd rate this brand with a 3.5 because it's clean and well-stocked, but it fails to deliver a wide array of food that is made-to-order. On the plus side , they offer breakfast sandwiches all day, unlike Wawa and QuickChek. AND, I was pleased to see that their super modernized coffee machines include a Jamaica blue mountain roast, one of my favorite go to coffee blends. However, their competitors outpace them on all other made-to-order products. Their options are limited to chicken sandwiches/wraps and carby options like Mac'n'cheese and rice. In fact, the only veg option I found was cole slaw. No salads, no deli meats, no smoothies. read more

So, is this a gas station that sells food....or a restaurant that sells gas? The world may never know. No, my friend, this isn't 7-Eleven or Wawa "food" either, but rather REAL food. Subs, burgers, and some of the best chicken & wedges you may not be familiar with. I'd rate this up there with Gus's, Dutch Market, Roy Rogers, and even Popeyes (provided you find a decent location that is, lol). I watched the guy this afternoon open up the pressure cooker fryer to reveal that golden deliciousness. He was talking smack too about how he cooks with "love" and how we weren't ready for what he was about to bless our eyes with.... lolololol! Funny cook! In any case, because they pressure fry like KFC, you get that moisture locked in flavor. They aren't nearly as salty or greasy as KFC can be often though. I got a 10 peice dark 6 - chicken tenders Family size wedges $25 These are NOT Chuck E. Cheese kiddie menu tenders either. They are the size of HALF a breast. VERY adult. No joke. Not dry, but JUICY breast meat. I'm addicted and I don't particularly care for tenders - anywhere! They have lots of sides but I always get the fries. No place to sit (not that you'd want to dine at a gas station mini mart anyway), so it's all grab 'n go. More specifically, you use one of three touch screen entry terminals to place your order - go to the front counter to pay - then come back to pick up your food. Enjoy 'n thank me later.:) read more

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Great food , clean ,great staff. Friendly employees! Great chicken !! Love the corn nuggets read more

The fried chicken is pretty damn amazing and the best fast-food fried chicken per Food and Wine Magazine. You order your food at a kiosk, go to the cashier to pay, and go back to pick up your food. Gas prices are fairly comparable to Costco so am wondering why people would not just go here. They also offer a rewards program so I may just sign up soon. read more

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So I don't know what the hell is going on at this store. The first thing you noticed is there is NOT even one American working at this location. EVERYONE IS INDIAN. Also when you try to complain about the food other employees come over and start arguing with you also like it's a ENTIRE FAMILY working here and they're playing the defensive side. Everyone even looks related even. Usually in retail this is not allowed for loss prevention reasons. But I guess corp overlooked this store. The food here has down very down hill. The first order of chicken I got was very dry and tasted like it had been there for hours. I called the manager back on the phone and he said come back for a remake which I did. When I came back for the remake. You would think I was asking for the hope diamond. I was actually being accused of not buying the chicken and I just wanted free chicken. But they quickly shut up when I presented the receipt. VERY RUDE CUSTOMER SERVICE HERE & DISRESPECTFUL. The remade order was even worst. Upon opening the box I noticed the chicken looks very very different then normal RoFo chicken. IDK if it was the breading or what. It just looked weird. Upon tasting it I knew why. Tasted very nasty. Hard to describe. Whoever is making the food here needs to be fired and/or be told stop trying to be a chef and change the recipe or something. Lastly. The overall place is dirty and they allow bums to sit right outside the door sometimes and harass customers on the way in during the night time. AVOID THIS LOCATION AT ALL COSTS FOR FOOD. read more

I've been hearing about Royal Farms' "world famous chicken" since moving to the area, so I thought it was about time to check it out. I needed to put gas in my car anyway. After filling up I placed my order on the kiosk (And got a shake at she shake machine. I mean, how awesome is that! You can even select how thick you want it.) and paid at the counter. By the time I finished paying my chicken was ready and I headed home. Oddly enough when I turned on the kitchen television, there was Justin Tucker promoting Royal Farms. The chicken had a good flavor but I'm not sure about world famous. (Sure, I guess someone in Australia or Poland might have said once "I had some fantastic chicken at this gas station in Maryland once. You should try it if you're ever in the area.) It was 3 star chicken for me. The 4th star is for having a shake machine. read more

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Good enough for gas when costco has a line and the fried chicken smells good but not worth going indoors with the virus raging.

This Maryland chain is quite nice... a more Southern version of a Wawa if you will... or a more Eastern version of a Sheetz or Rutters! Definitely the same wavelength here. They serve "world famous fried chicken", burgers, dogs, sandwiches (hoagies), fries and sides, and have the usual selection of self-stable snacks and cold drinks in coolers. They boast that "Since 1959, we've been satisfying the mid-Atlantic area's hunger for real fresh food served real fast!" I opted for a coffee and candy. They had unseasonal but delicious pumpkin spice coffee available in May - and the usual selection of sweeteners and milk products. Not too shabby. If I return to this area of MD, I'd give it another shot, and maybe even try the world famous crispy fowl then. read more

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Never again. Self check out is a huge pain in the ass....I don"t work for RoFo.got a large fry that was old stale and hard. Oil smelled rancid....threw them out. I will never come back. read more

This Royal Farms location is a convenient store and gas station. There are several kiosks for customers to place their menu items to be made. Once you placed your order, a receipt is provided for you to pay at the cash register. Shortly afterwards your customer number is called, and your food is given to you. I would consider Royal Farms a one stop shop if you're on the go. read more

DISGUSTING!!! I'm trying to upload pictures (technical difficulties) but you know what - forget posting them here. I got one better - CORPORATE!!! That's the route I'm taking. The filth is not from today - it's piled on and layers of it. Which means the manager comes in and says NOTHING! No one is held accountable so with that type of leadership at the helm - they MUST go! This location needs to be closed for a thorough cleaning & sanitizing - the management needs to be fired and staff retrained! read more

Lots of gas pumps available. Store is big and fairly clean. A lot of selection, but what i came here for was the fried chicken, especially after reading about how good it is. unfortunately, it fell flat for me. It wasn't horrible or anything, but I was expecting something better. The breading was good, but the breasts were definitely overcooked and dry/stringy. The chicken at Chick'n Friends is significantly better (though a bit more expensive), and I'm not sure if the Royal Farms was better than Popeye's or KFC honestly. Hoping it was an off day ... might try again some day. read more

Lovely store,employees are always willing to help and they are constantly looking busy!

Best place to go anytime when you need your fried chicken or Krispy Kreme fix. This location is always clean and fully stocked. It's a shame that there isn't another location closet in to Columbia. read more

Well-lit gas station with over ten gas pumps, a large convenience store with food items (Krispy Kreme doughnuts, etc.) and beverages (one large Diet Coke bottle costed me $2.33 including taxes; there was a discount if I would have bought two bottles), restrooms, efficient check-out by the cashier Rose, etc. read more

Royal farms usually has great chicken. I was soooooo disappointed the last time I went here to grab some food. It was not too late, it was about 9pm, and there was plenty of fresh looking chicken displayed. For some reason the person behind the counter decided to give me the oldest chicken that tasted like wood. It was hard and gross. Of course I didn't realize this until I got home, after smelling it and expecting some great tasting chicken. Not sure why this person decided to do that to me. :( read more

Chicken was too dried. It was like eating leather. I had one wing and had to throw away rest.

I waited almost 10 min @ carry out counter but no one called my order # when I asked why this taking this much time they handed my SUB at top of heated case counter they didn't even bother to apologize for the delay they caused me, My sub was delicious but I love it when it's hot not kinda cold! read more

Royal Farm Stores - Waited almost 10 min no one called my name picked up hot sub almost cold! - Grocery Near Me - Elkridge, Maryland

So far I've resisted the siren song of this location's chicken. My review is thus limited to their function as a gas station. I've been buying gas here since I decided not to renew my Costco membership. Their prices are generally reasonable for this area, especially considering their proximity to I-95. A lot of stations near interstates jack up their prices. This is a very busy location, so the area around the pumps gets a bit crazy. Be alert, and ready for attack from all sides. On the plus side, turnover is brisk. Their pumps work nice and fast. They also have generous parking for the convenience store. Hence, only the laziest and most inconsiderate customers leave their cars blocking the pumps. (Yes, we know the chicken is calling, but please take a minute to move your car ten feet.) Exiting onto Lark Brown Road can be a challenge when traffic is heavy. Protip: don't even try to make a left here. Even if you survive, you'll need treatment for PTSD. Just make right turns onto MD 108 and Old Waterloo Road. It only takes a couple more minutes, and your nerves will be so grateful. read more

First time at at a Royal farms. They forgot my fries. The cashier just waved people forward. Sandwich was OK,Nothing special. Half of the gas pumps were out of order. Not a very strong showing for my first visit. read more

Keep Away From This Store!!!! The people behind the Fried Chicken counter do not know how to count. They short your order. They give you the oldest chicken from last night. The Indian woman over there is not to be trusted. Check your order every time before you leave. read more

The made to order is a disaster. It took 15 minutes to get two sandwiches made correctly. After one came out wrong the lady told me that I need to tell her what I want, not just order it the way I want on the screen. While that's annoying, I actually had confirmed the order when I picked it up from the counter only to unwrap it and find out that it was indeed incorrect. Food may taste good but it's a slow, disorganized mess to get. read more

Messed up both my subs because they cant speak or read English and hardly no meat...Their subs use to be good

Young Asian man at register was rude. I suggest another career! I waited at the register for 7 minutes before I was helped and the Asian Indian young man was very rude. read more

The chicken was too salty at this location as my kids even complained however the sandwiches were delicious! The guy who made it said he put his love in it and he did! The location is very clean, well stocked and nice staff. Please cut down on the salt. read more

If you're out of something let us know before I order and pay for it. Told the wait was going to be 10 minutes almost at 25 now. Awful customer service. read more

2 Stars because the chicken & wedges are delicious! Appalled by my recent visit. I frequent this location approximately 2-4 times a week because it is quick and easy. Today was the worst service I've ever received at any convenience store. As I walked in, the food counter employee yelled "fuck" and slammed the gate from the cashier area, immediately exiting to go smoke in front of the building. I placed my order and overheard a customer trying to tell him to smile, he rolled his eyes and he went behind the counter. I used the kiosk to order a small meal, proceeded to get a few other items, in no rush at all. I checked out and proceeded to walk over to the food area only to see the food counter employee quickly run to the front to smoke again and this time he was chatting with other customers. I sat there waiting for a good 5-7 minutes with absolutely no help. I asked another lady if she was waiting, and she said yes - she had been there a lot longer then me. I went to the cashiers and asked if someone could help me, they said "he's smoking" and then continued helping other customers. Finally, he arrives at the counter - no greeting, no apology - just "what's your number". He handed me my food, but chose not to look at me when he did. I asked the cashier if there was a manager on duty, she replied "no" and continued counting money. I do not expect for a red carpet to be rolled out, but I do expect customer service! Out of the 3 employees they had working there, none of them cared to find a solution to the problem. None of them apologized for the wait, the foul language, nothing. Best part, he chose to not wash his hands after smoking... I couldn't eat after realizing that. Hire new [good] employees who HELP YOUR CUSTOMERS, who CARE, who can PROBLEM SOLVE, and who WASH THEIR HANDS when they're making food. read more

Love the chicken and western fries. Easy to order using the computer there - doesn't usually take too long and prices are reasonable. Employees aren't always friendly and register can be slow to pay for good - at times food is ready before we've paid. read more

Looks like a convenience store from the outside, because it is one. But they serve some of the best fried chicken I've ever had. You order from a touch screen with good sized menu of fresh-prepared chicken, burgers, hot dogs, subs, wedge fries and breakfast sandwiches. Prices are good. Most customers will do to-go, but there's also a seating area if you want to eat-in. read more