1. Royal Dog House

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Miami, FL

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Royal Dog House

5.0 (2 reviews)

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14 years ago

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Exotic Bird House - SunConures @ExoticBirdShopMiami

Exotic Bird House

(6 reviews)

We are absolutely devastated by what happened and feel obligated to share our experience so other…read morefamilies can make an informed decision before purchasing a bird here. We previously purchased a Green Wing Macaw from this shop, so when they had a Blue and Gold Macaw available, we trusted them enough to buy another. We had been visiting this baby since hatch day. They kept her for approximately six months, beginning in February, and during that time we visited her well over 15 times. As the months went by, we became increasingly concerned about how long they were keeping her. It seemed unusually long, and during several visits she appeared frail. We trusted their experience and believed they would never send a sick bird home. About two weeks ago they finally called and said she was ready. We picked her up and brought her into a home that was fully prepared for her. She had her own room-sized cage, constant supervision, and all the love in the world. We are experienced macaw owners and watched her very closely every single day. Exactly one week later, on Tuesday morning, we found her lying on the floor of her cage, unresponsive. My husband sped to the nearest emergency veterinarian while I performed CPR on her the entire drive, praying there was still a chance to save her. There wasn't. The emergency avian veterinarian told us she had a pre-existing illness that had been progressing for quite some time. They explained that even if we had gotten her there immediately, her chance of survival was only about 0 to 2 percent because the disease had advanced too far. Hearing those words completely shattered us. The hardest part is knowing we only had this beautiful bird for seven days after the shop had cared for her for roughly six months. We cannot say what they knew, but based on what the emergency veterinarian told us, we are left with serious questions about how a bird suffering from such a significant illness was released as healthy. Since her passing, we have reached out to the shop looking for answers. Our texts have gone unanswered, and we have been completely avoided. That lack of communication has made an already heartbreaking situation even worse. We waited six months for this bird. We visited her constantly. We prepared everything for her arrival. Instead of decades together, we got seven days before having to perform CPR on a macaw we already considered part of our family. If you decide to purchase a bird from this shop, please protect yourself and the bird. Request complete veterinary records, ask about disease testing, and have the bird examined by an independent avian veterinarian immediately before or after bringing it home. Do not rely solely on verbal reassurance. We would never wish this experience on anyone. Losing a companion animal is heartbreaking enough. Losing one after only a week because of what an emergency veterinarian described as a long-standing illness is something we will never forget.

I recently had a cockatiel land on me while out walking. I've owned birds in the past and knew…read moreenough to tell that this bird belonged to someone. I wanted the owners to have a chance at getting their bird back so I posted on many sites that it was found. While I could not keep the bird or feed it, the Exotic Bird House offered to keep the bird until the owner picked it up. They were lifesavers!!!

Peace Love Paws

Peace Love Paws

(45 reviews)

Little Havana

Anthony and the Peace Love Paws team was recommended to me by another pet owner in my building and…read moreI am so grateful to have such a caring family taking care of my dog. It's comforting knowing Riley gets a walk during the day with someone I trust with both access to my home and with him. Having a dog who can sometimes have separation anxiety, it's a relief knowing he's excited to be dropped off at a home that makes him happy and where I know he's being loved as much as I love him. It's also fun to get the photos of where he's been on his walks and who's he's hanging out with!

Attention dog parents, please read this carefully!‼ The dogs may appear "happy," but in reality…read morethey are thirsty. My dog came back noticeably thinner. When we picked her up, I gave her water and she immediately started drinking it desperately. She didn't even greet us. She was more focused on drinking water than on seeing us, which says a lot about how thirsty she was. That behavior is not normal for her. Runa is not a dog that pants excessively unless she has been running a lot or is extremely tired. She almost never pants, not even when she's happy. That's why it really stood out to me that in every photo I received during her stay, she was constantly panting. At first glance, the dogs may appear "happy," but in reality they seem thirsty. She was there for only 5 days and still came back thinner and extremely thirsty. I can't imagine how uncomfortable that must have been for her , or how other dogs may be feeling if they are not being given proper access to water. I'm writing this with sadness, but also with the hope that this feedback leads to better care and attention to the well-being of the animals left at this place.

Woof Gang Bakery & Grooming

Woof Gang Bakery & Grooming

(21 reviews)

Midtown

I'm very disappointed with the grooming service I received. I showed the groomer a photo of my own…read moredog from his previous grooming and specifically asked for him to be groomed the same way. Unfortunately, what I received looks nothing like the reference I provided. The shape of his face, muzzle, head, and ears is completely different, and his hair was cut significantly shorter in several areas. I understand that grooming can never be 100% identical, but in this case the reference photo was literally of the same dog, and the difference is very noticeable. If a groomer is unable to reproduce a requested style or believes it won't be possible, I would much rather be told beforehand so we can discuss alternatives instead of discovering such a drastic difference when I pick up my dog. I'm attaching the before/reference photo and the result so others can see the difference for themselves.

When I went into Woofgang site to try to make an appointment, I could find a store in the 33137 zip…read morecode location, although I know there is a store very close to me. I ended up waiting for business hours then called and made an appointment. Maybe it was a mistake in my end. The staff is super friendly and were able to accommodate all 3 fur babies on a Saturday morning. My Pomeranian Chewbacca is having some alopecia issue and is taking some medication for the fur coat, so I was a little concerned about grooming him. Well, the groomer did an amazing job, giving him a short teddy bear cut. He looks gorgeous!! I am super happy with the result. Spike, my tea cup Yorkie looks absolutely beautiful!!! Totally Miami boys now ! Highly recommend!!

Royal Dog House - pets - Updated October 2026

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