One star because zero wasn't an option. My daughter made an appointment at 3pm today to look at a…read morecar she was interested in buying. We arrived at 3pm for our appointment. We walked in, told them who we were and that we had booked time to look at a specific car. The old woman asked my daughter to fill out a credit application. I asked if it would be okay to look at the car first.
We took it for a test drive, and before exiting the lot, my daughter said, "Oh gosh, this is a hard no!"
We asked to take a look at a 2013 Chevrolet Malibu LT Sedan 4dr 137,344 miles VIN: 1G11C5SA5DF239702. We took it for a test drive and my daughter liked how it drove.
Both cars were extremely filthy, I'm talking on the inside. The drivers side seat controls were hanging off the seat by the wires. One huge rock indent, and two, huge cracks across the windshield.
When I brought this up, to the old woman, she said it's sold as is. Not to mention the driver side front tire only had 8 pounds of pressure in it. It was basically flat.
Kelly blue book said the car is worth $4k. When I asked the lady if she would take $12k for it, listed for $13,995, she said they have a no negotiation policy. We thanked her and walked out.
Because these dusty car saleswoman has a specific demographic, they think they don't even have to take a rag to the dashboard to make it look clean, or clean the one, big room office. Don't have to put air in the tire. They think some people have no choice but to go to that kind of car lot. People have a choice where they spend their money!
Car has been on the lot for 39 days. They only have 13 cars for sell.
I tried to teach my daughter a lesson, and we walked out. If someone doesn't respect you, talks to you like you need them, more than they need your business, walk away. Not willing to put air in the tire for a test drive! Come on!
Since this would be a first car, we didn't want something too fancy.
For those of you that need to rely on these types of places, please know you deserve respect! Deserve not to be talked down to. Deserve to test drive a car with the manufacturer recommended tire pressure.
I bet tomorrow the tire will be flat and sit another month and a half.
People, car hop doesn't decide the value of a car, the market does. Every day the value of that car goes down, the longer it sits on the lot. Not much demand for that car.
Find a place that respects their potential customers, makes them feel welcome, wants them to be safe on a test drive.
We came here because where we live, my daughter can't sign a contact until she's 19. She wants to do this all herself and I'm proud of her.
Shame on car hop.
Oh by the way, I'm trying to figure out why the online pictures do not show all the cracks on the windshield.
https://www.carhop.com/inventory/used-2013-chevrolet-malibu-lt-sedan-4-front-wheel-drive-4d-sedan-1g11c5sa5df239702/